
Getting Help from Canon
Help Us Help
You
Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside
of
the product): _
Model Number (located on the top
of
the product): _
Setup CD-ROM number (located on the CD-ROM): _
Purchase Date:
------------------------------
Customer Technical Support Sequence*
1.
Internet
-www.canontechsupport.com
For quick and comprehensive self-help
in
an intuitively guided interactive troubleshooting
environment, the place to start
is
our helpful tech support web site.
In
addition, the latest
driver downloads, answers to frequently asked questions, product information, and "where to
buy" instructions are found here.
2.
Email Tech Support -www.canontechsupport.com
For individual attention to aspecial issue, try emailing our friendly technical support
representatives, specially trained to communicate quick, easy, and logical solutions to your
inquiries within 24 hours.
3.
Toll-Free Live Tech Support -(1-800-828-4040)
This option provides live telephone technical support, free
of
service charges, Monday-
Saturday (excluding holidays), during your product's 1year limited warranty period.
Telephone Device for the Deaf (TOO) support
is
available at (1-866-251-3752).
4. Extended Service and Support -www.canonesp.com
Canon CarePAK Extended Service Plan
is
acost-attractive and easy-to-use extended
service program that provides up to three full years
of
service and support coverage at avery
attractive price. CarePAK offers toll-free Canon technical support and includes Canon's
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com. CarePAK must
be
purchased during your product's warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
•Support program specifics are subject to change without notice.
Getting Help from Canon
Help Us Help
You
Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside
of
the product): _
Model Number (located on the top
of
the product): _
Setup CD-ROM number (located on the CD-ROM): _
Purchase Date:
------------------------------
Customer Technical Support Sequence*
1.
Internet
-www.canontechsupport.com
For quick and comprehensive self-help
in
an intuitively guided interactive troubleshooting
environment, the place to start
is
our helpful tech support web site.
In
addition, the latest
driver downloads, answers to frequently asked questions, product information, and "where to
buy" instructions are found here.
2.
Email Tech Support -www.canontechsupport.com
For individual attention to aspecial issue, try emailing our friendly technical support
representatives, specially trained to communicate quick, easy, and logical solutions to your
inquiries within 24 hours.
3.
Toll-Free Live Tech Support -(1-800-828-4040)
This option provides live telephone technical support, free
of
service charges, Monday-
Saturday (excluding holidays), during your product's 1year limited warranty period.
Telephone Device for the Deaf (TOO) support
is
available at (1-866-251-3752).
4. Extended Service and Support -www.canonesp.com
Canon CarePAK Extended Service Plan
is
acost-attractive and easy-to-use extended
service program that provides up to three full years
of
service and support coverage at avery
attractive price. CarePAK offers toll-free Canon technical support and includes Canon's
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com. CarePAK must
be
purchased during your product's warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
•Support program specifics are subject to change without notice.