Canon FB620U - CanoScan - Flatbed Scanner Installation instructions

Hardware
Guide
Hardware
Guide
Canon Color Image Scanner
CanoScan FB620U

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How to Use the Product Guide
This guide provides in-depth information on individual topics related to the CanoScan FB620U color
image scanner and the accompanying software CD-ROM. If you haven’t already read the Quick Start
Guide, we recommend that you follow its suggestions first before consulting this guide.
Organization of the Product Guide
The guide deals with scanner and software topics that could not be covered in the Quick
Start Guide. Each topic is intended to be read as a separate unit. You need only read the
topics that apply. This guide is divided into 2 sections.
Placement and Connection
How to connect it to the computer and how to position documents for scanning.
Appendices
Troubleshooting tips, care and maintenance.
• References to Windows in this guide refer to Windows 98.

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Conventions Used in this Guide
Important information in this guide is indicated by the following symbols.
• This symbol indicates precautions that must be taken when operating the equipment.
Ensure that you read all warnings.
• This symbol indicates supplementary operating procedures and other useful information.
Use of a shielded cable is necessary to comply with technical requirements of the EMC Directive.
Disclaimer
1. While every effort has been made to ensure that the information contained in this guide is accurate and complete, no
liability can be accepted for any errors or omissions. We respectfully request that you notify the nearest Canon Customer
Care Center if you have any questions or suggestions about this guide. Canon Inc. reserves the right to change the
specifications of the hardware and software described herein at any time without prior notice.
2. No part of this guide may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form, by any means, without the prior written permission of Canon Inc.
3. Canon Inc. makes no warranties for damages resulting from corrupted or lost data due to a mistaken operation or
malfunction of the software or equipment.
• CanoScan is a trademark of Canon Inc.
• Adobe, Adobe Acrobat and Adobe PhotoDeluxe are trademarks of Adobe Systems Incorporated.
• Microsoft and Windows are registered trademarks of Microsoft Corporation in U.S. and other countries.
• Other names and products not mentioned above may be trademarks or registered trademarks of their respective companies.
Copyright © 1998–99 Canon Inc. All rights reserved.

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Table of Contents
Features of the CanoScan FB620U................................................................................. 7
Safety Precautions ................................................................................................... 9
Setup and Use ............................................................................................................... 13
Components Guide....................................................................................................... 16
Placement and Connection 18
Connecting to the Computer....................................................................................... 19
About the USB Interface .............................................................................................. 21
Positioning the Documents.......................................................................................... 22
How to Use the Start Button ....................................................................................... 24
The Smart Button and ScanGear Toolbox CS ........................................................... 24
Changing the Start Button Functions ...................................................................... 25
Transporting the Scanner............................................................................................. 27
Appendices 29
Troubleshooting ........................................................................................................... 30
Problems with the Initial Connection of the Scanner to a USB Port ...................... 31
Problems with Software Installation ........................................................................ 32
Problems Starting Software Programs ..................................................................... 32
Problems with the Scanner ....................................................................................... 34
Problems with Scanning............................................................................................ 35
Other questions ......................................................................................................... 37

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Care and Maintenance ................................................................................................. 38
Major Specifications ..................................................................................................... 40
Index.............................................................................................................................. 41
Canon Technical Support ............................................................................................. 42

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Features of the CanoScan FB620U
This scanner is a flatbed color scanner with 600 dpi optical resolution incorporating the following features.
•Compact Footprint
Ultracompact body [10.1 x 14.7 x 2.5 inches (256 x 372.5 x 63 millimeters)] for an A4/
letter-size scanner. Weighing only 2.0 kilograms (4.4 pounds), this scanner is so light
that it can easily be placed or moved to suit your convenience.
• Standby Power and Energy-Saving Features
Consumes only 2.5 watts at standby and only 5 watts at full operation. The standby
feature means the scanner is always ready to use.
•Fine Color Tones and High Resolution
Employs proprietary Canon LIDE scanning technology in an ultrahigh-sensitivity CIS
(Contact Image Sensor). Reading 12 bits (4096 colors) per red, green and blue (RGB)
channel, the scanner offers 8-bit output that reproduces brilliant tones at high
resolution.
• Convenient Start Button
The one-touch start button on the front of the scanner allows convenient use of the
accompanying software (ScanGear Toolbox CS).

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• It is illegal to reproduce currency, bills, negotiable securities and other prohibited
documents. Reproduction of such items may be subject to criminal prosecution.
• It is illegal to reproduce legal certificates, licenses, travel tickets, and certain public and
private documents prohibited from reproduction. Reproduction of such items may be
subject to criminal prosecution.
• Please note that intellectual property protected by copyright may not be reproduced
without the express permission of the copyright holder except for personal or household
use under limited circumstances.

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Safety Precautions
Please read and take the following precautions before using the equipment.
WARNING Indicates a warning concerning operations that may lead to death or injury to persons
if not performed correctly. In order to use the equipment safely, always pay attention
to these warnings.
CAUTION Indicates a caution concerning operations that may lead to injury to persons or
damage to property if not performed correctly. In order to use the equipment safely,
always pay attention to these cautions.
About Locations
WARNING
• Do not place equipment near flammable liquids such as alcohol or thinners. If the
internal electrical parts come in contact with flammable liquids, fire or electric shocks
may result.
• Do not place the following objects on top of the equipment. If the internal electrical
parts come in contact with these objects, fire or electric shocks may result.
- metallic objects, such as necklaces
- containers with liquid, such as cups, vases and flower pots
If any of these objects or liquids enter the equipment, immediately unplug the AC
adapter and contact your retailer or Canon Customer Care Center.

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CAUTION
• Do not place the equipment in the following areas. Fires or electric shocks may result.
- Areas with high humidity
- Areas subject to direct sunlight
- Areas with high temperatures
- Areas near flame sources
• Do not place on shaky stands, unstable surfaces or surfaces subject to frequent vibrations.
If the equipment falls, it may cause injuries.
• Do not place heavy objects on the equipment. Objects may fall and cause injuries.
About the Power Supply
WARNING
• Do not damage, mutilate or modify the power cord or AC adapter. Do not place heavy
objects on, pull or excessively bend the power cord. Damaged wires may cause fire or
electric shocks.
• Do not plug/unplug the AC adapter with wet hands. You may be electrocuted.
• Do not connect excessive numbers of plugs into one electrical outlet. It could cause fires
or electric shocks.
• Do not twist or tie electrical cords together. It could cause fires or electric shocks.
• Always plug power cords or AC adapters in all the way. If not plugged in completely,
they may cause fires or electric shocks.
• As a rule, do not use electrical extension cords. They could cause fire or electric shocks.
If the use of an extension cord is necessary, do not use one longer than 15 ft. (5 m).
Make sure that the extension cord is not twisted, the connection between the power

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cord and the extension cord is secure and the AC adapter is fully plugged in. Do not use
multiple extension cords.
• Do not use extension cords in high traffic areas where they can be stepped on or tripped
over, which may damage the cords. Damaged wires could cause fires or electric shocks.
CAUTION
• Do not use unavailable voltage outlet. It could cause fires or electric shocks.
• When unplugging the AC adapter, always pull on the main body of the adapter. Do not
pull the AC adapter out by the cord, which may damage the wires and lead to fire or
electric shock.
• Do not place objects around the AC adapter in case it needs to be unplugged during
emergencies.
General Handling Precautions
WARNING
• Do not take apart or modify the equipment. There are high voltage parts within that
could cause fire or electric shocks if exposed.
• If you hear unusual noises, see smoke, feel excessive heat or smell anything unusual,
immediately unplug the AC adapter and contact your retailer or Canon Customer Care
Center. Continued use may result in fires or electric shocks.
• Do not use flammable sprays near this equipment. Also do not spill water, liquids, or
flammable liquids on the equipment. If these fluids enter this equipment and contact
the electrical parts, fires or electric shock may result. If anything enters the equipment,
immediately unplug the AC adapter and contact your retailer or Canon Customer
Care Center.

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• When cleaning the equipment, always unplug the AC adapter. Otherwise you could
cause a fire or receive an electric shock.
• When cleaning the equipment, use a water-moistened cloth that is well wrung out. Do
not use flammable liquids such as alcohol, benzene or thinners. If a flammable liquid
enters the inner electrical parts, it may cause fires or electric shocks.
CAUTION
• Carefully close the document cover in order not to pinch your hands.
• Do not press heavily on the document cover. The document glass may break and injure
you.
• When not in use for extended periods, such as long weekends, unplug the equipment for
safety.
• When transporting the equipment, be extremely careful. Dropping it could cause an
injury.
• Wait until the equipment has cooled before placing a cover over it. Otherwise it may
cause a fire.
• Do not use the supplied CD-ROM in regular CD players. It produces excessively loud
sound that may cause hearing damage.
• Unplug the AC Adapter from the outlet at least once a year, and clean the area around
the base of the AC Adapter’s metal pins to ensure all dust is removed. If dust accumulates
in this area, it may result in a fire.

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Setup and Use
In order to use this scanner safely, please obey the following warnings at all times.
• Please use in an area where the following temperature and humidity conditions can be met.
Surrounding temperature: 41 - 95 degrees F (5 degrees - 35 degrees C)
Surrounding humidity: 10% - 90% RH (without condensations)
• Please use where the electrical conditions (normal home outlets) can be met in your
country.
• Make certain there is plenty of clear space around the scanner.
(Below is a diagram looking straight down on the scanner).
Approx. 10 cm
(4 in.)
Approx. 10 cm
(4 in.)
Approx. 20 cm
(8 in.)

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• The supplied cable is approximately 3ft (1m) long. Set up the scanner so that the cable
reach from the scanner to the electrical outlet.
• Do not set up in areas where there is an excessive fluctuation in temperature or humid-
ity. Also do not move the equipment from high humidity areas to low humidity areas.
Condensation may cause image errors. After moving from high humidity areas to low
humidity areas, leave the scanner enough time to gradually adapt to the new conditions
before use.
• Do not use the scanner in areas subject to direct sunlight. The humidity may rise inside
the equipment and cause damage or decrease image quality. If you have to use the
scanner in direct sunlight, make sure to use a thick curtain to block the light.
• Locations to Avoid
Uneven or stepped surfaces High-temperature environments

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Environments subject to shocks,
smoke, noxious fumes, water vapor or
dust
Locations subject to strong direct
sunlight
Locations near TVs or devices generat-
ing strong magnetic fields
Environments in which the air is salty or
greasy

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Components Guide
Document Cover
Holds documents in place
Alignment Mark
Align document
edges here
Document Glass
Place documents here
Scanning Unit
Core component of the scanner, compris-
ing the light source and sensing units
(Usually found at the front of the scanner)
Lock Switch
Locks and unlocks the
scanning unit
• Do not tilt the scanner more than 90 degrees when checking or operating the lock.
• Always unlock the scanner before plugging in the AC adapter. Operating the scanner in
the locked state may damage the equipment.
• Lock the scanning unit before transporting the scanner (See Quick Start Guide).
Start Button
Starts the accompanying
software, ScanGear Toolbox CS

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AC Adapter
USB Connector
USB interface cable connects here
Power Connector
The AC adapter power cord
connects here Power cord
•This scanner does not have a power switch.

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Connecting to the Computer......19
About the USB Interface .............21
Positioning Documents ...............22
How to Use the Start Button .....24
Transporting the Scanner ...........27
Placement and Connection

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Connecting to the Computer
Connect the scanner to your computer using the supplied USB interface cable. The USB interface allows
three basic configurations. The scanner can be connected directly to the USB connector on the com-
puter, directly to a USB hub that is connected to the computer, or to a throughput USB connector on
another device that supports the USB interface. The three configurations are shown below.
Configuration 1
Scanner Directly Connected to
Computer
Configuration 2
Scanner Directly Connected
to HUB
Other USB Device
USB
Hub

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Configuration 3
Scanner Connected to Another
USB Device
1.Attach the PC end of the USB interface cable to the computer’s USB connector, a USB
connector on a USB hub or the throughput USB connector on another USB device.
2.Attach the scanner end of the USB interface cable to the scanner’s USB connector (the
rectangular connector labeled USB on the back panel).
• Most USB-compatible computers have 2 USB ports. Other devices, such as keyboards, may
be equipped with an additional USB port. The scanner may be connected to any of these
ports.