CareCo ICONNECT ZORA User manual

PRODUCT CODE: PC02010006
User Manual

2
1. INTRODUCTION 3
2. PRECAUTIONS FOR SAFE USE 4
3. STRUCTURE AND PERFORMANCE 12
4. SPECIFICATION 13
5. INSTALLATION, FOLDING AND DEBUGGING 14
6. USE AND OPERATION 16
7. FAULT DIAGNOSIS AND TROUBLESHOOTING 22
8. MAINTENANCE 23
9. TRANSPORTATION AND STORAGE 26
10. OPENING AND CHECKING 26
11. WARRANTY 27
CONTENTS

3
1. INTRODUCTION
Read and follow all instructions, warnings, and notes in this manual before attempting
to operate your power wheelchair for the first time.
If there is any information in this manual which you do not understand, or if you
require additional assistance for assembly or operation, please contact your authorised
local provider. These symbols below in this manual are used to identify warnings and
important information. All of them are very important to your safety. It is strongly
recommended that you should read and understand them completely.
WARNING! Failure to heed the warnings in the manual may result in
personal injury.
Attention! Failure to heed the cautions in the manual may result in
damage to the power wheelchair.
1. This power wheelchair (Class B or Class 2 Wheelchair) integrates advanced
technology with modern style. Especially, its structure for quick dis-assembly and
assembly are very convenient for you to store or place at the trunk of your vehicle
while traveling. We are certain that the design features, excellent performance, and
trouble-free operation of this product will ensure your daily life more convenient.
2. This power wheelchair is suitable for all the disabled persons, the elderly and the
infirm who have difficulty in walking and is designed to be used by the occupant.
The maximum user weight is 120kg.
3. This power wheelchair is of an indoor type. It is of Model PC02010006.
4. This power wheelchair is an indoor type, and suitable for an indoor use and the flat
streets near buildings, but not for the grass, gravel, or larger slope and motorized
roads, rainy and snowy days, either.
Model: iCONNECT ZORA Maximum occupant mass: 120kg

4
2. PRECAUTIONS FOR SAFE USE
To ensure your safety, please read and understand this manual
You must be on high alert when driving any vehicle to ensure safety.
• Please read the following warning carefully to avoid damage or
personal injury caused by improper operation. Wheelchair users
should take appropriate safety measures and obey local pedestrian
traffic rules. The company are not responsible for personal injury and/
or product damage caused by improper operation. When you sit in
the wheelchair, it may be difficult for others to see you. Use of safety
equipment such as reflectors, reflective clothing, lights, and safety
signs is critical to your safety.
• Please consult your health care professional regularly to ensure that
there are no health or physical conditions that limit or compromise
your safe operation of the wheelchair. If you are taking prescription or
over the-counter medications, or if physical activity is limited, please
consult your physician. Some medications and medical conditions may
impair your ability to operate the wheelchair.
• Do not operate your wheelchair while drunk. Drinking may affect your
safe operation of the wheelchair.
• All wheelchairs are not the same. Please take time to learn before
driving.
• Be able to operate a wheelchair safely needs time and practice.
• Please do not use the wheelchair for other purposes, applications such
as weight training, sports and athletics, traction, moving or dragging
may cause safety hazards and excessive stress in wheelchairs.
• This wheelchair is for one person only, the maximum load weight as
135kg with no passengers allowed. Do not carry anything to avoid
overloading and possible rollover.
WARNING!

5
2. PRECAUTIONS FOR SAFE USE
• Before getting on/off the wheelchair, you should sit back as far as
possible to avoid injury caused by overturning.
• The arm rests are not transfer bars, do not use them transfer out of the
chair as this may cause damage to the product or injury to yourself.
• Avoid concentrating your weight on the footrest. Otherwise, it will
cause overturning and personal injury.
• Do not use the wheelchair in manual mode without accompanying
person, which could cause personal injury.
• When sitting in the wheelchair, please do not move by yours, which
will cause personal injury. Ask your accompanying person for help if
necessary.
• Do not make any alterations to the wheelchair without permission.
Adding accessories may change some of the wheelchair specifications
such as total weight, size, or center of gravity. Please note that some
changes may damage things around you.
• Please do not change your seat specification. Do not place any
cushions or pillows on the seat, which could result in the user falling
out from| the wheelchair caused by instability of seat.
• Do not change the controller, Settings. Please ask your service provider
to check the controller Settings every 6-12 months. If you notice any
changes in your ability to control the wheelchair, please contact your
service provider.
• During the operation, the wheelchair may suddenly stop at any time.
Do not operate the wheelchair if it is abnormal or irregular.
WARNING!

6
2. PRECAUTIONS FOR SAFE USE
• We strongly recommend that you do not smoke in the wheelchair. If
you decide to smoke in the wheelchair, please abide by the following
safety rules: keep ash at a safe distance from the wheelchair seat. Make
sure your cigarette is extinguished completely when you throw it away.
• To prevent the wheelchair from losing control and moving on its own,
do not place the wheelchair in manual mode on any inclined plane.
• If you expect to sit in a fixed position for a long time, turn off the power
to prevent accidental movement of the wheelchair.
• Avoid any accessories that may interfere with the operation of the
joystick. Otherwise, it will cause the wheelchair to move unexpectedly.
• Do not remove the fuse from the battery harness. If the fuse is
damaged, please contact your supplier for replacement.
• Avoid prolonged exposure to excessively hot and cold environments;
it may damage the cushioned and non-cushioned parts of the
wheelchair as well as the battery and battery components.
WARNING!

7
2. PRECAUTIONS FOR SAFE USE
• Keep yourself, clothing and other objects away from the wheel while
the wheelchair is moving. Do not drag anything behind the wheelchair
while driving. Loose clothing and other items can get sucked into tyres
and/or turning gears.
• Do not connect any other devices to the electronic system or turn on
any other devices with the wheelchair battery.
• When disconnecting wiring harness, please hold the terminal in case
damage to it. Do not pull the wiring harness directly.
• Keep all charger connector terminals clean and dry, away from damp
sources to prevent damage to electrical system and/or personal injury.
• The storage temperature of wheelchair ls -15’C-40’C. Long-term storage
in low or high temperature environment will damage its function.
• Always check electrical components for corrosion. Check all brakes for
looseness, wear, or damage. Check wiring harnesses and terminal posts
for breakage. If necessary, please contact your service provider.
• Please ensure the safety of wheelchairs and batteries during
transportation. Never transport wheelchairs or batteries with
combustible materials.
• Please use the battery under the supervision of service technicians
authorised by the company. Battery connectors, terminals and related
accessories contains lead and lead components to contains lithium,
lead and lead components.
• Do not connect the cable directly to the battery terminal /clip for
charging.
WARNING!

8
2. PRECAUTIONS FOR SAFE USE
• When sitting in a wheelchair, avoid any position or movement that can
change your center of gravity. This may cause the wheelchair to tilt.
• Do not put all the weight on one side of the wheelchair deck, such use
may cause the wheelchair to tilt.
• Do not put your hands above the seat or tilt your body. This may
damage the backrest and cause you to fall down.
• Even if your wheelchair can cross high obstacles, we recommend that
you do not try to cross a height exceeding 25mm. Such operations
may cause the wheelchair to be unstable. Riding a wheelchair over an
obstacle of such height can cause a rollover and severe personal injury.
If you have any concerns about safely crossing obstacles, please ask for
help.
• Please pay Attention to your operating skills and personal restrictions.
You may need to remove or cover the sills and install ramps at exits and
entrances.
• Do not attempt to climb over obstacles on slopes.
• Do not rely on a wheel to get over obstacles.
• Never operate the wheelchair near railroad tracks or crossings.
• Do not drive the wheelchair along the edge of a stream, lake, or sea.
Please do not drive the wheelchair across the water.
• Do not expose wheelchair to open flames.
• Keep your wheelchair in a dry and clean environment. Don’t take the
wheelchair to shower, bath, pool, or sauna. Rain, snow, salt, fog/ spray
conditions and frozen /smooth surfaces can cause wheelchair screws
and some fixtures to rust untimely.
WARNING!

9
2. PRECAUTIONS FOR SAFE USE
• Do not drag the wheelchair. Dragging may exceed its own speed
threshold, causing damage to key parts of the wheelchair.
• Be extremely careful when moving an idle wheelchair up and down
the stairs. The wheelchair must be folded, requiring the participation of
several physically capable people.
• Do not cross stairs or escalators with the wheelchair.
• Do not sit on a wheelchair while it is in any transport vehicles.
• For safer handling: Always keep the power off before moving. Failure to
do so may result in touching the joystick and causing the wheelchair
to move unexpectedly. Make sure the brakes are locked so to prevent
the wheelchair from moving during handling. This wheelchair could
be driven into the elevator, while you must turn off the power and sit
firmly to ensure that the wheelchair will not move after entering the
elevator.
• Do not place the wheelchair on the front seat of the vehicle during
transportation, it may move and disturb the driver.
• Please contact your service provider if any spare parts on the seating
system are loose. Replace worn or damaged padding immediately.
• Radio wave sources, such as radio stations, television stations, amateur
radio transmissions, two-way radios and mobile phones can affect
wheelchair control.
WARNING!

10
2. PRECAUTIONS FOR SAFE USE
In the unlikely event of any product safety notices or product recalls in relation to this
product, please help us to contact you by ensuring that we hold the correct contact
details for yourself.
Alternatively, please review our website for any product alerts: www.careco.co.uk
WARNING
The following warnings should reduce the possibility of severe injury due
to accidental braking or movement of the power wheelchair:
1. Do not turn on portable personal communication devices, such
as citizen band (CB) radios and mobile phones when the power
wheelchair is powered on.
2. Pay attention to nearby transmitters, such as radio or television
stations, and try to avoid approaching them.
3. In the event of unexpected movement or brake release, the power
wheelchair should be turned off as soon as possible under safe
conditions.
4. Please note that adding accessories or parts, or modifying power
wheelchairs may make it more susceptible to interference from radio
wave sources (note: there is no easy way to assess the influences of
above modifications on the wheelchair’s overall immunity from radio
wave sources); and report to the power wheelchair manufacturer of all
accidents of unexpected movement or brake release and pay attention
to nearby radio sources and other important information.

11
3. STRUCTURE AND PERFORMANCE
Structure of the Power Wheelchair
This power wheelchair consists of the main part including the front wheel, drive wheel,
frame, controller, motor with mechanism, armrest, push handle, backrest, seat base,
footrest, battery case and charger, the structure shown in Figure 1.
BACKREST
PUSH HANDLE
CONTROLLER
ARMREST
SEAT BASE
FRAME
FOOTREST
DRIVE WHEEL
BATTERY CASE
MOTOR WITH
MECHANISM
FRONT WHEEL
Fig.1
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10 10
11
11
FIG. 1

12
3. STRUCTURE AND PERFORMANCE
Electric Diagram
3.4 Product Software Version
Software version of Power Wheelchair PC02010006 is V1.0.
Product characteristics of the power wheelchair
• Classification by anti-shock type: wheelchair is internal power supply;
• Classification according to the degree of anti-shock: wheelchair belongs to the
B-type application part;
• Classification according to the degree of protection of the feed: IPXO;
• Safety degree when used in flammable anesthesia mixed with air or flammable
narcotic with oxygen or oxidized nitrogen Category: Non-AP or APG equipment;
• By operating mode: continuous operation;
• Wheelchair rated voltage and frequency: DC 24V;
• Input power of wheelchair: internal power supply equipment;
• Whether the wheelchair has a protective effect on defibrillation effect: No;
• Whether the wheelchair has a signal output and input part: No;
• Permanent installation of equipment or non-permanent installation of equipment:
mobile devices.
JOYSTICK
CONTROLLER
RIGHT MOTOR
RIGHT BRAKE
LEFT BRAKE
LEFT MOTOR
24 Volts lithium battery
Connectors
for battery
Connectors for
right motor
Connectors for
left motor

13
4. SPECIFICATION
Overall Dimensions 900 x 580 x 860mm
Seat Height 460mm
Seat Width 420mm
Seat Depth 400mm
Arm Height 250mm
Seatback Height 400mm
Wheelchair Weight 13kg
Maximum Speed 6km/h
Range 15km with 1 battery | 30km with 2 batteries
Braking Distance (on a level surface) ≤1000mm
Minimum Turning Radius ≤900mm
Weight Capacity 120kg
Static Stability ≥6 °
Dynamic Stability ≥3°
Ground clearance 25mm
Slope Performance 6 °
Climbing Ability ≥3°
Motor Type 24V/150W*2
Lithium Battery Type 24V/10Ah
Max. Output Current of Controller 35A
Max. Output Current of Charger 2A
Front Wheel Inflate-free Tyre, O.D. 165mm
Rear Wheel Inflate-free Tyre, 0.D. 270mm
The weight capacity is tested with dummy or personnel of same weight.
Theoretical Travel Ranging is tested on flat road with average speed. It will vary due
to drive surface, operation habit, etc.

14
5. INSTALLATION, FOLDING AND DEBUGGING
1. Take out the wheelchair from the
packing box and put it on the ground.
Push the chair-frame apart to left and
right and press two tubes on both sides
of the seat base down into the grooves on
both sides of the chair-frame. (Fig.2)
2. Fold up the handle and lock the folding
device. (Fig.3) Then tie the backrest cloth
cover to the frame and stick the Velcro
(Fig.4) as well as stick the bottom of the
backrest cloth cover to the seat cushion
firmly. (Fig.5)
3. Install the footrests to the frame and
then fasten them. (Fig.6)
4. Put the controller on the armrest. And
then pull down the tightening spanner
on the controller to fasten the controller.
Fig.7)
5. Before power on the wheelchair, the
battery must be fixed on the right frame
as that put it into the upon rail and then
press down to the bottom till it has a
“click”’ sound. (Fig.8) Then turn on the
switch button to supply the power to the
wheelchair.
Installation
FIG. 2 FIG. 3
FIG. 4
FIG. 5
FIG. 6 FIG. 7 FIG. 8

15
5. INSTALLATION, FOLDING AND DEBUGGING 5. INSTALLATION, FOLDING AND DEBUGGING
Folding
Please operate according to below
methods if transport or store the
power wheelchair:
1. Put the wheelchair on flat ground
and turn off the power supply.
2. Turn the footrest upward by 90°.
(Fig.9)
3. The frame can be folded by pulling
up the seat lever from both sides as
well as pulling up the two handle
straps under the seat cushion (Fig.10).
Debugging
1. When the brake lever is in electric mode,
the wheelchair can’t be pushed; when the
brake lever is in manual mode, then the
wheelchair can be pushed to move. (Fig.11)
2. Press the power switch on joystick, and
battery indicator light is on.
3. Rotate the joystick lever toward front
to the end, observe the rotation of
wheelchair wheels, then rotate the other
direction to observe if there is rotation for
the wheels.
FIG. 9 FIG. 10
FIG. 11
FIG. 12
4. Release the joystick lever, it will be come back to
middle position, then you observe the wheels should be
stopped.
5. The armrests can be flipped up, making it easy to get
on and off the chair. (Fig.12)
6. When the device is not in use, make sure to turn off
this button. So that the battery in the battery box can be
kept for a long time.

16
6. USE AND OPERATION
USE
Controller: It is the key component of a wheelchair. All electronics to operate the latter
are housed in it (figure 13). Usually, the controller is installed in one armrest, which is
connected with motor and battery on power box.
• Switch button: Switch button supply the power for control system for electronic
equipment, then equipment supplies the power for motor of wheelchair. Do not use
the switch button to stop the chair unless an emergency. Otherwise, it may shorten
the life of the wheelchair drive components.
• Joystick: The joystick is mainly used to control the wheelchair’s movement including
its speed and direction (forward, backward, left and right). The further you push the
joystick from its central position, the faster the wheelchair moves. Whenever you
release the joystick, it will automatically go back to the center and the brake will be
automatically operative to stop the wheelchair.
• Reserving sound can be closed by pressing the buttons of speed-down and horn
simultaneously for 3 seconds (Pict. 10). If need to turn it on, please press the buttons
of speed-up and horn for 3 seconds at the same time, and then the sound will be
on.
WARNING! If your wheelchair moves accidentally, please immediately
release the joystick and the chair will stop automatically.
ONOFF
SPEED INDICATOR Speed Settings
HORN
BATTERY GAUGE
SPEED UP
SPEED DOWN
JOYSTICK
FIG. 13
0-6km/h
0-5.5km/h
0-5kmh
0-4.5kmh
0-4km/h

17
6. USE AND OPERATION
• Charger Socket: lt is only used for this wheelchair. Do not use the socket to
supply power to any other electrical equipment. Otherwise, it may damage the
wheelchair’s control system or its E.M.C performance (Electromagnetic tolerance).
CAUTION! If you connect any devices other than the supplied battery
charger into the socket, causing damage to the control system, then the
warranty is Invalid.
Batteries and its Usage
Fully charge your battery for 4-6 hours before first use. This will allow the battery to
reach approximately 90% of its peak performance. After 4-5 full charging cycles, the
battery will reach 100% performance and will last longer.
CAUTION! Do not use your wheelchair when the temperature
is less than -25 C or above 50 C.
Battery specification
Type Lithium battery
Dimension 162mm 145mm 44 mm
Power 24V

18
6. USE AND OPERATION
Charging batteries
The battery charger is an important part of the wheelchair. The off-board charger
attached to this product can charge its batteries quickly and easily to make your
wheelchair the best.
Battery Removal
Press and hold the button with your hand,
and at the same time pull the battery box
up to remove it. (Fig.14)
CAUTION! The charge of 24V/2A supplied by our company meets the
requirements mentioned in Section I <<General Safety Requirements
>> of medical electrical equipment GB9706.1-2007. The battery must be
charged by the charger supplied by us. Any other types of chargers are
forbidden.
FIG. 14
WARNING! Please charge the battery at environment temperature 0-35C.
Otherwise, it will cause personal injury and battery damage.

19
6. USE AND OPERATION
Charge the battery with charger
Method 1: Connect charger to charging port on controller.(Fig.15)
Method 2: Remove the battery from wheelchair and directly charge it. (Fig.16)
Battery Pack Suggestion
When using your powerchair you can purchase an extra battery pack which can be
stored in the side bag. This can double your range or used as a back up so you are
never without power.
Please note extra battery pack is sold separately
FIG. 15 FIG. 16

20
6. USE AND OPERATION
0PERATION
Safety Belt
For your safety, the safety belt must be
fastened before you drive the wheelchair.
FIG. 17
FORWARD
RIGHT
LEFT
BACKWARD
Preparation before operation
• Do not turn on the power switch when sit on the power wheelchair and do turn off
the power switch when get off from the wheelchair. Please observe whether the
hand brake works or not.
• Please fold the pedal first then hold the armrest to sit on the wheelchair; Do not get
off the wheelchair by stepping on the pedal. Otherwise, the chair maybe turned over,
which is dangerous.