Carefree of Colorado APEX User manual

052522-301 Printed in USA April, 2006
SERVICE MANUAL
APEX
RV With Direct Response Electronics
Table of Contents

PROPRIETARY STATEMENT
The Apex Awning is a product of Carefree of Colorado, located in Broomfield, Colorado, USA. The
information contained in or disclosed in this document is considered proprietary to Carefree of Colorado.
Every effort has been made to ensure that the information presented in the document is accurate and
complete. However, Carefree of Colorado assumes no liability for errors or for any damages that result
from the use of this document.
The information contained in this manual pertains to the current configuration of the models listed on the
title page. Earlier model configurations may differ from the information given. Carefree of Colorado
reserves the right to cancel, change, alter or add any parts and assemblies, described in this manual,
without prior notice.
Carefree of Colorado agrees to allow the reproduction of this document for use with Carefree of Colorado
products only. Any other reproduction or translation of this document in whole or part is strictly prohibited
without prior written approval from Carefree of Colorado.
SAFETY INFORMATION
WARNING
AWARNING INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH,IF NOT AVOIDED,COULD RESULT IN
DEATH OR SERIOUS INJURY AND/OR MAJOR PROPERTY DAMAGE.
CAUTION
ACAUTION INDICATES A POTENTIALLY HAZARDOUS SITUATION THAT MAY CAUSE MINOR TO MODERATE
PERSONAL INJURY AND/OR PROPERTY DAMAGE.IT MAY ALSO BE USED TO ALERT AGAINST UNSAFE PRACTICES.
NOTE: A note indicates further information about a product, part, or step.
Tip: A tip provides helpful suggestions.
Safety Notes:
•Always disconnect battery or power source before working on or around the electrical system.
•Always wear appropriate safety equipment (i.e. goggles).
•Always use appropriate lifting devices and/or helpers when lifting or holding heavy objects.
•When using fasteners, use care to not over tighten. Soft materials such as fiberglass and aluminum
can be "stripped out" and lose the ability to grip.
Reference Publications located @ www.carefreeofcolorado.com:'
052522-001 Apex, Single Awning Installation Manual
052532-001 Apex, 2-Awning Installation Manual
052546-001 Apex, 4 Awning Installation Manual
052522-201 Apex Owner's Manual
052522-301 Apex Service Manual
Carefree of Colorado 2145 W. 6
th
Avenue Broomfield, CO 80020
aScott Fetzer company 303-469-3324 ♦www.carefreeofcolorado.com
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Carefree of Colorado Service Manual APEX
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TABLE OF CONTENTS
Product Overview..........................................................................................................................2
Apex Patio Awning Specifications.......................................................................................................2
Canopy Replacement....................................................................................................................3
Spring Arm Replacement..............................................................................................................5
Motor Replacement.......................................................................................................................7
Diagnostics/Troubleshooting.......................................................................................................9
Common Operation Items...................................................................................................................9
Diagnostic Tests – Direct Response for Single Awning........................................................................10
Testing the System – Single Awnings ..................................................................................................10
Diagnostic Tests – Direct Response for Multiple Awnings ...................................................................13
Testing the System – Multiple Awnings................................................................................................13
Electrical ......................................................................................................................................17
Wiring Diagram – Single Awning..........................................................................................................18
Wiring Diagram – Dual Awnings...........................................................................................................19
Wiring Diagram – 4 Awnings ................................................................................................................21
Standard Service Procedures ....................................................................................................23
Adjusting the Pitch................................................................................................................................23
Setting the Motor Limits........................................................................................................................24
Adjusting the OUT Limit Switch.........................................................................................................24
Adjusting the IN Limit Switch.............................................................................................................24
Programming the RR24 for the Remote...............................................................................................25
Manual Override...................................................................................................................................26
Standard Maintenance................................................................................................................27
Fabric Care...........................................................................................................................................27
Mildew...............................................................................................................................................27
Pooling..............................................................................................................................................27
Arm Care ..............................................................................................................................................27
Motor Maintenance...............................................................................................................................27
Illustrated Parts List....................................................................................................................28
Part Number Configuration...................................................................................................................30

APEX Service Manual Carefree of Colorado
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PRODUCT OVERVIEW
The Apex Patio Awning offers the coach owner an awning system that provides as much or as little shade
as required. The canopies are housed in an aluminum case that easily blends in with the coach roof. The
awning extends to a maximum of 10 feet from the side wall. The canopy is made from Sunbrella® Acrylic
fabric.
Each unit is equipped with lateral support arms that are the strongest available on the market. No vertical
arms interfere with coach sidewalls or equipment that may be mounted on the roof. These arms can also
be adjusted to vary the canopy pitch up to 3 feet (it is strongly recommended that service and adjustments
be performed by trained technicians).
The unique and innovative 110V electronic control system provides Carefree’s Direct Response system with
interior touch pad controls for standard extend/retract functions. At the master control panel the auto-retract
system can be engaged to automatically retract the awnings in windy conditions with sensitivity, set by the user, to
respond to a variety of wind speed conditions. An optional RF remote is available with the Direct Response
system.
Apex Patio Awning Specifications
The following information is for reference only. Specific information is detailed in the installation instructions.
LENGTHS: 15’ – 22’ (in 1 foot increments)
EXTENSIONS: 10’ Drop: 12" @ Minimum Pitch 36" @ Maximum Pitch
COLORS AVAILABLE: Case: Standard: White; Optional: Black, Champagne, Pewter
Fabric: Sunbrella Acrylic Fabric refer to order form for available colors
MOTOR SPECIFICATIONS:Available in LH or RH configurations
Type: Tubular Motor
Power: 120V, 60HZ, 2.5A
Torque: 60 nm
Speed: 14 RPM
Cycle: 40 Sec ON / 1 Min OFF
APPROXIMATE WEIGHT (LBS.)
Awning Length (ft.) Weight Awning Length (ft.) Weight Awning Length (ft.) Weight
12 155 16 192 20 227
13 162 17 198 21 234
14 169 18 205 22 240
15 185 19 216
Notes: 1. The Apex awning measurement is end of case to end of case including the two standard end caps.
2. The awning uses 4 mounting brackets that are 7” wide and 24" long.
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CANOPY REPLACEMENT
During the following instructions, use the manual override procedure on page 26 to open and close the awning.
CAUTION
WHEN MOVING AN AWNING OR LIFTING THE ROLLBAR AND MOTOR OUT OF THE CASE,THE SERVICING TECHNICIAN
MUST USE CARE TO NOT BREAK OR DAMAGE THE MOTOR AND SENSOR CABLES.
Mounting
Bracket (ref)
Retaining
Bolt
Idler
Canopy
DETAIL E
RTA017a
DETAIL B
Canopy
Motor
Roll Bar
Lead Rail
Motor Attach
Screws
Outer Spring Arms
Firmly Tie
Elbows Together
DETAIL A
End Cap
Top Cover
Remove Screw
DETAIL C
DETAIL D
Lead Rail Retainer Screw
DETAIL F
1. Disconnect power to the awnings.
2. For multiple awning installations where the awnings are mounted end to end it will be necessary to move the
unaffected awning. (refer to Detail A) To move an adjacent unaffected awning:
2.1 Close the awning if open.
2.2 Loosen the retaining bolts in the back of the mounting plates.
2.3 Slide the awning away from the other awning, allow a minimum of 6" to 8" between awnings. See
Caution above.
2.4 Temporarily tighten at least one of the retaining screws.
3. Open the awning to be serviced several inches to expose the arm elbows.
4. (refer to Detail B) Using a minimum 1/2" rope, firmly tie the elbows of the outer spring arms together, do not
use bungee cords. When tying the rope, use a non-slip knot such as a square knot or equivalent.
CAUTION
FAILURE TO SECURE THE LEAD RAIL AS DESCRIBED WILL ALLOW THE SPRING ARMS TO UNEXPECTANTLY
EXTEND OUT POSSIBLY CAUSING PERSONAL INJURY AND DAMAGE TO THE AWNING.
5. (refer to Detail C) Remove the two fabric retainer screws on both sides of the lead rail and set aside.
6. (refer to Detail D) Remove the 3 screws holding the end cap of the motor end (if installed) and remove
from the case.
7. Remove the top screws holding the top cover. Rotate the top cover back and out of the way. If rotated
back without obstructions, the top cover will disengage from the pivot rail and can be set aside.
8. Use the manual override to unroll the canopy until the roll bar slot holding the canopy and polyrod is exposed.
9. (refer to Detail E) Remove the screws and nuts holding the motor.
10. Carefully lift the motor and rollbar up then pull out until the idler shaft clears the frame on the other end.
Rest the motor and roll bar on the case or a flat surface. See the Caution above about motor cables.
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11. (refer to Detail F) From the idler end of the rollbar, simultaneously slide the old canopy out of the roller
tube and lead rail.
12. Slide the new canopy into the lead rail and roller. Both edges must be done at the same time.
13. Roll up excess fabric on the roll bar. The material rolls over the top of the roll bar.
14. Lift rollbar and canopy up and insert the idler shaft into the end plate of the awning frame.
15. Position the motor end of the rollbar into the awning frame and secure using the nuts and screws
removed previously.
16. Center the canopy into the slots of the rollbar and lead rail.
17. Use the manual override to roll the canopy onto the rollbar. Ensure the fabric rolls evenly onto the rollbar.
18. Once the fabric is snugly rolled up, remove the rope used in step 4.
19. Restore power to the awning.
20. Extend and retract the awning several times. This will allow the canopy to self-center.
NOTE: It may be necessary to adjust the motor limits. Refer to page 23.
21. Install the fabric retainer screws in the lead rail.
22. Install the top cover and end caps if installed.
23. Reposition the adjacent awning if it has been moved. Ensure that all the retaining bolts are properly
tightened.
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SPRING ARM REPLACEMENT CAUTION
THE SPRING ARM IS UNDER TENSION TO OPEN.USE EXTREME CARE TO FIRMLY HOLD THE SPRING ARMS DURING
ASSEMBLY AND DISASSEMBLY TO AVOID ANY SUDDEN OR UNEXPECTED MOVEMENT BY THE ARM.SERIOUS
PERSONAL INJURY AND/OR PROPERTY DAMAGE COULD OCCUR.
The following procedure requires two people.
1. Open the awning to the maximum extension or as
wide as possible. This is to minimize the spring
tension in the arms during this procedure.
2. Disconnect power to the awning.
3. Use a scaffold, ladder or other means to firmly
support the lead rail.
4. (refer to Detail A) At the lead rail, remove the
M12-1.25 x 90 bolt, lock washer and nut from the
arm and lead rail connector.
5. Slightly loosen the 6mm adjustment screw. DO
NOT loosen the outer set screw.
6. Firmly grasp the spring arm and slide the lead rail
arm knuckle out of the lead rail connector. Allow
the arm to extend to its maximum length outside
the lead rail. Have a second person hold or
otherwise support the unattached end.
7. (refer to Detail B) Inside the case, remove the
M12-1.25 x 25 bolt and washer from the side of
the arm support. Remove the M12-1.25 x 40 bolt,
washer and saddle from the front of the support.
8. Slightly loosen the 6mm locking screw.
9. Firmly grasp the spring arm and slide the case
arm knuckle out of the arm support. Set the old
arm aside.
NOTE: On replacement arms, the lead rail
connector and the arm support are
included for instances when additional
damage (i.e. lead rail) has occurred.
10. On the replacement arm assembly, remove the lead rail connector and arm support bracket from the
arm knuckles.
11. Using two people firmly hold the new arm assembly and remove the shipping ties. Allow the arm to
slowly open to its maximum extension. CAUTION
WHEN THE ARM IS CLOSED,IT CAN OPEN WITH SIGNIFICANT FORCE.USE CARE WHEN OPENING THE ARM.
Tip: Use a floor or ground cover and place one knuckle and arm half on the ground. Have one person
firmly hold the arm half on the ground while the second person carefully opens the other arm half.
12. Lift the arm assembly into position.
13. (refer to Detail B) Slide the case arm knuckle into the support inside the case and secure with 1 each
M12-1.25 x 25 bolt and washer and 1 each M12-1.25 x 40 bolt, washer and saddle. Do not tighten at
this time.
A
Detail A (Lead Rail)
Detail
B (Case)
B
M12-1.25 x 25
Bolt & Washer
Saddle
M12-1.25 x 40
Bolt & Washer
Arm Support
6mm Locking Screw
6mm Adjustment Screw
M12-1.25 x 90
Bolt, Washer &
Nut
RTA029
Lead Rail Connector
Lead Rail
Arm Knuckle
Case Arm Knuckle
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14. (refer to Detail A) insert the lead rail arm knuckle into the lead rail connector and secure with 1 each
M12-1.25 bolt, washer and nut. Do not tighten at this time.
15. Adjust the arm pitch as required. Follow the procedure for pitch adjustment on page 23.
16. Restore power to the awning
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MOTOR REPLACEMENT
During the following instructions, use the manual override procedure on page 26 to open and close the awning.
For multiple awning installations where the awnings are mounted end to end it will be necessary to move the
unaffected awning. CAUTION
WHEN MOVING AN AWNING OR LIFTING THE ROLLBAR AND MOTOR OUT OF THE CASE,THE SERVICING TECHNICIAN
MUST USE CARE TO NOT BREAK OR DAMAGE THE MOTOR AND SENSOR CABLES.
Mounting
Bracket (ref)
Retaining
Bolt
DETAIL D
RTA030
DETAIL B
Canopy
Motor
Roll Bar
Lead Rail
Motor Attach
Screws
Outer Spring Arms
Firmly Tie
Elbows Together
DETAIL A
End Cap
Top Cover
Remove Screw
DETAIL C
1. Disconnect power to the awnings.
2. (refer to Detail A) To move an adjacent unaffected awning:
2.1 Close the awning if open.
2.2 Loosen the retaining bolts in the back of the mounting plates.
2.3 Slide the awning away from the other awning; allow a minimum of 6" to 8" between awnings. See
Caution above.
2.4 Temporarily tighten at least one of the retaining screws.
3. Open the awning to be serviced several inches to expose the arm elbows.
4. (refer to Detail B) Using a minimum 1/2" rope, firmly tie the elbows of the outer spring arms together, do not
use bungee cords. When tying the rope, use a non-slip knot such as a square knot or equivalent.
CAUTION
FAILURE TO SECURE THE LEAD RAIL AS DESCRIBED WILL ALLOW THE SPRING ARMS TO UNEXPECTANTLY
EXTEND OUT POSSIBLY CAUSING PERSONAL INJURY AND DAMAGE TO THE AWNING.
5. (refer to Detail C) Remove the 3 screws holding the end cap of the motor end (if installed) and remove
from the case.
6. Remove the top screws holding the top cover. Rotate the top cover back and out of the way. If rotated
back without obstructions, the top cover will disengage from the pivot rail and can be set aside.
7. Use the manual override to partially unroll the canopy to provide slack in the fabric.
8. (refer to Detail D) Remove the screws and nuts holding the motor.
9. Carefully lift the motor and rollbar up then pull out until the idler shaft clears the frame on the other end.
Rest the motor and roll bar on the case or a flat surface. See the Caution above about motor cables.
10. Disconnect the motor wires from inside the coach and pull out or clip the motor wires. If cutting the
motor wires be sure to leave enough wire that can be stripped and spliced.
11. Note the orientation of the motor then pull the motor assembly out of the roll bar.
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12. Remove the drive gear and crown from the existing motor and install on the new motor
13. Slide the new motor assembly into the roll bar. Ensure that the motor drive gear and crown are
properly seated inside the roll bar.
14. Route the new motor wire into the coach and attach (refer to wiring diagrams on page 17 for the
appropriate control system) or if the wires were cut, splice the new wires to the existing wires. Ensure
that the wire colors match (i.e. red to red and black to black). All wiring must conform to NEC
(National Electrical Code) and local codes.
15. Roll up excess fabric on the roll bar. The material rolls over the top of the roll bar.
16. Lift rollbar and canopy up and insert the idler shaft into the end plate of the awning frame.
17. Position the motor end of the rollbar into the awning frame and secure using the nuts and screws
removed previously.
18. Use the manual override to roll the canopy onto the rollbar. Ensure the fabric rolls evenly onto the rollbar.
19. Once the fabric is snugly rolled up, remove the rope used in step 4.
20. Restore power to the awning.
21. Extend and retract the awning several times. This will allow the canopy to self-center.
22. It will be necessary to adjust the motor limits. Refer to page 24.
23. Install the top cover and end caps if installed.
24. Reposition the adjacent awning if it has been moved. Ensure that all the retaining bolts are properly
tightened.
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DIAGNOSTICS/TROUBLESHOOTING
The following procedures are intended to aid the service technician to logically resolve operational issues with the
Direct Response installation.
Refer to the appropriate wiring diagram:
Wiring Diagram – Single Awning page 18
Wiring Diagram – Dual Awnings page 19
Wiring Diagram – 4 Awnings page 21
Procedures in this section: Page
COMMON OPERATION ITEMS .................................................................................................................9
DIAGNOSTIC TESTS –DIRECT RESPONSE FOR SINGLE AWNING.......................................................................10
TESTING THE SYSTEM –SINGLE AWNINGS ..........................................................................................10
D01 THE AWNING DOES NOT OPERATE............................................................................................11
D02 THE AWNING OPERATES DIFFERENTLY THAN THE SWITCH MARKINGS..........................................12
D03 AWNING DOES NOT AUTO-RETRACT IN WIND.............................................................................12
DIAGNOSTIC TESTS –DIRECT RESPONSE FOR MULTIPLE AWNINGS.................................................................13
TESTING THE SYSTEM –MULTIPLE AWNINGS.......................................................................................13
D04 THE AWNING(S)OPERATE DIFFERENT THAN THE SWITCH MARKINGS ...........................................14
D05 THE AWNINGS DO NOT OPERATE (ALL)....................................................................................14
D06 ONE AWNING DOES NOT OPERATE ...........................................................................................15
D07 AWNING(S)DO NOT RETRACT DURING WINDY CONDITIONS.........................................................15
D08 AWNING DOES NOT MOVE WHEN REMOTE CONTROL BUTTONS ARE PUSHED............................16
Common Operation Items
The following items are operational items that may come up as questions during normal operation. These are
also given in the operator's manual.
1. Each awning has an independent motion sensor. During windy conditions, the awnings may not retract
concurrently.
2. If the optional ignition lockout is installed, the system will disable the extend function while the vehicle ignition
key is in the ON position. Operation will return to normal when the key is OFF.
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DIAGNOSTIC TESTS –DIRECT RESPONSE FOR SINGLE AWNING
WARNING
ALWAYS DISCONNECT POWER WHEN CONNECTING OR DISCONNECTING 110VAC WIRES.
Refer to the Wiring Diagrams in the next section for wire and cable connections.
TESTING THE SYSTEM –SINGLE AWNINGS
When 110VAC power is removed from the system, the controller DOES NOT retain previous positioning
information. When power is restored, positioning information is updated when the first function is initiated.
The function LEDs (extend, retract and stop) perform a dual function. When the button is pressed, the LED
illuminates. The LED stays illuminated during the selected operation and after the awning has fully extended or
retracted. This provides an indicator of the awning position. When the stop button is pressed, the LED will
illuminate and stay on until a function is pressed. If on, it indicates that the awning is partially extended/retracted.
All function buttons are press ON/press OFF. The auto-functions will continue until the awning is fully
extended/retracted or when the stop button is pressed.
1. While observing the control panel, have a second person initiate 110VAC power to the coach and
awning system. The following should occur:
1.1 The Auto-Retract and Wind Speed LEDs should illuminate briefly then extinguish.
1.2 The Power ON/OFF and function/position LEDs will briefly illuminate.
1.3 The system then goes to the default settings: The POWER “ON”, AUTO-RETRact “ON” and MEDIUM
Wind Speed LED will be on.
NOTE: The function/position LEDs (extend, stop and retract) will not be illuminated. During
power up the controller does not retain position information. The controller is
updated with the first function used.
2. Press the POWER “OFF”. ALL LEDs should extinguish. The POWER ON/OFF button disables all functions
including Auto-Retract and the optional RF remote if installed. It does not disconnect the 110VAC power.
3. Press the POWER “ON”. Press the EXTEND button, the LED should illuminate while the awning extends and
stay on after the awning auto-stops. Observe the awning, it should fully extend. The system performs an
auto-tension action when the awning is fully extended. The awning rolls in reverse to tension the fabric. The
auto-tension feature works only with the extend function when the awning is fully extended or the stop button
is pushed while extending.
4. After the awning is fully extended, press the RETRACT button, the EXTEND LED should extinguish and
the Retract LED should illuminate while the awning is retracting. Press the STOP button.
5. When the STOP button is pressed, the awning will stop, the RETRACT LED should extinguish and the
STOP LED should illuminate.
6. Press the RETRACT button, allow the awning to retract fully, the Retract LED will illuminate and stay lit.
7. Press the AUTO-RETRACT OFF. The AUTO-RETRACT and WIND SPEED LEDs should go out.
8. Press the AUTO-RETRACT ON. Press each Wind Speed button and confirm that the LEDs illuminate.
9. Test the Auto-Retract function:
9.1 Fully extend the awning.
9.2 With the AUTO-RETRACT ON, set the WIND SPEED to the lowest setting.
9.3 Create a firm but gentle rocking motion with the leading edge of the awning. The awning should retract
after 2-3 seconds of the motion.
10. If the optional Ignition Sensor is installed:
10.1 Partially retract the awning.
10.2 Turn the ignition key ON.
10.3 Press the EXTEND button. The LED should flash for 2 seconds then shut off and the previous
function LED will come back on.
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In the charts below, YES is a positive response to the test; NO is a negative response.
D01 THE AWNING DOES NOT OPERATE
A Confirm 110VAC power to control box.
YES Power is present; go to test B
1. Shut off power source.
2. Open control box.
3. On some early units a fuse is installed on the circuit
board (if installed). Check that fuses on circuit boards
are intact.
4. Check that 110VAC connections are correct and secure.
Refer to correct system schematic.
NO Check vehicle circuits and fuses.
Repair as required and retest
B Confirm awning motor is functioning
YES Awning motor is good, control circuit
is defective – test and repair
Go to Step C
1 1.1 With power off, disconnect motor wires and AC
power in from switches (system #1) or control box.
1.2 Connect awning motor directly to 110VAC power
source.
White = Hot
Green = Ground
Red & Black are Motor Direction Control –
connect one
1.3 While observing awning, briefly apply power.
1.4 Does awning move when power is applied?
NO Go to step B-2
YES Continuity is good, motor is
defective – replace
2 Test continuity and connections of motor wire between
control box and junction box. NO Repair wire as required and retest
C Test Touch Pad
YES Power is present; go to test B
1 Confirm 110VAC power to control box
1.1 Shut off power source.
1.2 Open control box.
1.3 On some early units a fuse is installed on the circuit
board. Check that fuses on circuit boards are
intact.
1.4 Check that 110VAC connections and splices to
board is correct and secure. Refer to system
schematic.
1.5 While observing the circuit boards, have power
restored. The LEDs on the boards should blink red
then green.
NO Check vehicle circuits and fuses.
Repair as required and retest
YES Power is on, go to step D-4
2 Press the "Power On" button on the touch-pad. The
"Power On" LED should illuminate. NO LED does not illuminate, go to step
D-3
YES Continuity OK; go to step D-4
3 Check the cable between the switch and control box.
As a continuity check, Pin 1 of connector 1 goes to Pin
1 of connector 2; pin 2 goes to pin 2; pin 3 goes to pin 3
and pin 4 goes to pin 4.
NO Replace cable and retest
YES Control Board is good, Touch pad is
defective - replace
NO Control Board is defective – replace
control box.
4 Check the function of the Touch pad
4.1 On the control board, locate the terminal strip next
to the phone cord connectors.
4.2 Insert 3 wires into the terminals shown below
4.3 While observing the awning, short the wire ends
between the Common and Extend terminals.
Does the awning move?
4.4 Short the wire ends between the Common and
Retract terminals. Does the awning move?
MIRAGE040
Common
Extend
Retract
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D02 THE AWNING OPERATES DIFFERENTLY THAN THE SWITCH MARKINGS
This condition generally occurs during new installations or when major components have been replaced.
A Does Awning operate in reverse of the switch plate labeling
(i.e. extends when retract is pushed)? YES Motor wires from awning are reversed - locate motor wires in the control box,
reverse the red and black wires.
D03 AWNING DOES NOT AUTO-RETRACT IN WIND YES The flashing LED indicates that the
sensor has been disengaged or
otherwise disabled. Go to step C.
A Press the power on button then press the auto-retract button.
Does the auto-retract LED flash?
NO Function does not work with switch;
go to procedure D01
YES Function works using the switch; go to
test C
B Confirm that the retract function works using the push
buttons. NO Function does not work with switch;
go to procedure D01
C Test Motion Sensor YES Go to step 2
1 Confirm cable is plugged into connector on box marked
“Shaker” NO Correct as required and test.
YES Awning retracts; original sensor
defective - replace
2 2.1 Unplug sensor from control box.
2.2 Connect a second sensor into control box.
2.3 Set the control switches for the auto retract function
2.4 Hold the second sensor horizontally and gently
move up and down.
NO Awning does not retract; control box
defective - replace
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DIAGNOSTIC TESTS –DIRECT RESPONSE FOR MULTIPLE AWNINGS
WARNING
ALWAYS DISCONNECT POWER WHEN CONNECTING OR DISCONNECTING 110VAC WIRES.
Refer to the Wiring Diagrams in the next section for wire and cable connections.
TESTING THE SYSTEM –MULTIPLE AWNINGS
All function buttons are press ON. The auto-functions continue until the awning is fully extended or
retracted. Pressing the button a second time will stop the function. It is not necessary to hold the button
while the function is active.
1. While observing the control panel, have a second person initiate 110VAC power to the coach and
awning system. The following should occur:
1.1 The Power ON/OFF and Wind Speed LEDs will briefly illuminate.
1.2 The system then goes to the default settings: The POWER “ON”, AUTO-RETRACT “ON” and MEDIUM
Wind Speed LED will be on.
NOTE: If the awnings operate from the touch pad but no LEDs are illuminated, check that the
jumper cable between the controllers is plugged into AUX (motor #1) and ACC (motor #2).
2. Press the POWER “OFF”. ALL LEDs should be extinguished. The POWER ON/OFF button disables all
functions including Auto-Retract and the optional RF remote. It does not disconnect the 110VAC power.
3. Check the extend function.
3.1 Press the POWER “ON.
3.2 Press the Awning #1 EXTEND button. The awning should extend.
3.3 Press the extend button again. The awning should stop
3.4 Press the extend button a third time. Observe the awning, it should fully extend. The system performs
an auto-tension action when the awning is fully extended. The awning rolls in reverse to tension the
fabric. The auto-tension feature works only with the extend function when the awning is fully extended.
4. Check the retract function.
4.1 Press the Awning #1 RETRACT button. The awning should retract.
4.2 Press the retract button again. The awning should stop
4.3 Press the retract button a third time. Observe the awning; it should fully retract to the closed position.
NOTE: If the awning moves in the opposite direction than the label, the red and black MOTOR wires
are reversed in the control box.
5. Repeat steps 3 and 4 for each of the Extend/Retract button combinations.
NOTE: The Extend All and Retract All buttons should extend/retract all awnings.
6. Test the Auto-Retract function:
6.1 Fully extend awning #1.
6.2 Set the WIND SPEED to the lowest setting.
6.3 Create a firm but gentle vertical rocking motion with the leading edge of the awning. The awning should
retract after 2-3 seconds of the motion.
7. Repeat step 6 for each of the awnings.
8. If the optional Ignition Sensor is installed:
8.1 Partially retract the awning.
8.2 Turn the vehicle ignition key ON.
8.3 Press the EXTEND button. The awning(s) should not extend.
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In the charts below, YES is a positive response to the test; NO is a negative response.
D04 THE AWNING(S)OPERATE DIFFERENT THAN THE SWITCH MARKINGS
The power switch at the touch pad must be on; the LED will be illuminated if power is present.
YES Awning #Y moves when Awning #X
buttons are pressed.
- Awning motor wires from Awning #X
and Awning #Y are reversed. Remove
motor wires from control boards,
reattach motor #X wires to motor #X
control board; motor #Y wires to motor
#Y control board.
A Does a different awning move when pressing the controls
are pressed (i.e. Awning #2 moves when Awning #1 is
pressed)?
Board marked "Motor 1" corresponds with touch pad
"Awning 1" etc.
NO Go to test B
YES Motor wires from affected awning are
reversed in control box.
- Open control box and locate motor
wires from affected awning. Reverse
the red and black wires.
NOTE:
For LH motor configurations:
RED WIRE goes to terminal RED (1);
BLACK WIRE goes to terminal BLACK (1).
For RH motor configurations:
BLACK WIRE goes to terminal RED (1):
RED WIRE goes to terminal BLACK (1).
B Does the awning operate in reverse of the switch plate
labeling (i.e. extends when retract is pushed)
NO Reanalyze condition
D05 THE AWNINGS DO NOT OPERATE (ALL)
For one awning that does not operate, refer to D03 YES Power is present; go to test B
A Confirm 110VAC power to control box
5. Shut off power source.
6. Open control box.
7. On some early units a fuse is installed on the circuit
board. Check that fuses on circuit boards are intact.
8. Check that 110VAC connections and splices to both
boards are correct and secure. Refer to system
schematic.
9. While observing the circuit boards, have power restored.
The LEDs on the boards should blink red then green.
NO Check vehicle circuits and fuses.
Repair as required and retest
B Confirm that touch-pad operating.
YES Power is on, go to step B-4
1 Press the "Power On" button on the touch-pad. The
"Power On" LED should illuminate. NO LED does not illuminate, go to step B-2
YES Power is present, go to step B-4
2 At bridge, disconnect cable then observe LED while
plugging cable into "BUS" of bridge.
LED should flash red then green. NO Go to step B-3
YES Continuity OK; go to step B-4
3 Check the cable between the bridge and control box.
As a continuity check, Pin 1 of connector 1 goes to Pin
1 of connector 2; pin 2 goes to pin 2; pin 3 goes to pin 3
and pin 4 goes to pin 4. NO Replace cable and retest
YES Awning operates, Controller #1 is
defective – Replace control box.
4 4.1 Disconnect jumper cable between controller boards.
4.2 Disconnect touch-pad from "ACC" of controller #1
and connect to "ACC" of controller #2.
4.3 Does Awning #2 operate when pressing a
command button on the touch pad?
NO Awning does not respond, touch-
pad/bridge is defective - replace
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D06 ONE AWNING DOES NOT OPERATE
NOTE: The awnings are programmed sequentially (i.e. #1, #2, #3, #4). If power is missing from an awning, the
subsequent awnings will not function (i.e. #1 and #2 works, #3 and #4 don't) and the touch-pad LEDs do not
illuminate. Check the power to the first non functioning control board in sequence (i.e. #3) and correct as
necessary before proceeding. YES Awning functions, control board of non-
working awning is defective – replace
control box.
A 1. Shut off power source if not already done.
2. Open control boxes and disconnect the non-working
awning motor wires and a working awning's motor wires.
3. Connect the non-operating awning to the functioning
control board (i.e. awning #2 to control board #1).
4. Restore power
5. Test the operation of the awning using the controls for
the functioning awning (in the example above #1
awning).
NO Return wires to original configuration.
Go to step B
B Confirm awning motor is functioning
YES Awning motor is good, control box is
defective - replace
1. 1.5 With power off, connect awning motor directly to
110VAC power source.
White = Hot
Green = Ground
Red & Black are Motor Direction Control – connect
one
1.6 Briefly apply power.
1.7 Does awning move when power is applied?
NO Go to step B-2
YES Continuity is good, motor is defective –
replace
2. Test continuity and connections of motor wire between
control box and awning motor. NO Repair as required and retest
D07 AWNING(S)DO NOT RETRACT DURING WINDY CONDITIONS
The Direct Response auto-retract system operates by gauging the motion of the awning's leading edge, not by the
direct wind speed. Refer to the description in the operations section of the manual.
NOTE: The awnings have independent sensors and may not retract concurrently.
YES The flashing LED indicate that the
sensor(s) have been disengaged or
other wise disabled. Go to step C
A Press the power on button then press the auto-retract button.
Do the auto-retract LED flash?
NO Go to test B
YES Operation is normal, Go to step C
B Confirm standard awning operation. From the touch-pad,
operate the awnings. NO Refer to the appropriate test D02 or
D03
YES The affected awning retracts. Original
sensor is defective replace.
Return second shaker to the unaffected
awning controller.
C Check function of shaker sensor
1. Open the affected awning (does not have to be open all
the way).
2. Open the second awning.
3. Open control box and disconnect sensor from controller
board of awning that does not auto-retract.
4. If cable has been spliced between sensor and control
box, check continuity of splice. Repair as required and
retest before proceeding.
5. Disconnect the sensor from the other controller and plug
the cable into the "SHAKE" terminal of the affected
awning controller.
6. At touch-pad, turn power ON and auto-retract ON.
7. Set auto-retract to the lowest setting.
8. At the unaffected awning, create a firm but gentle
rocking motion with the leading edge of the awning for
about 3-4 seconds.
NO Awning does not retract, control box is
defective – replace
NOTE: The touch pad LEDs will continue to flash after connecting good sensors. It is necessary to power off the
system then turn it back on so that the touch-pad recognizes the sensors are connected
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D08 AWNING DOES NOT MOVE WHEN REMOTE CONTROL BUTTONS ARE PUSHED
1. Confirm power is ON at the touch-pad -- Correct as required
2. Confirm batteries in remote are good. Pressing any
button on the remote will illuminate the LED at the top
of the remote.
Replace as needed
YES Cable is OK. Confirm that cable is
securely plugged in; go to step 4
3. Check the cable between the RR24 and control box. As a
continuity check, Pin 1 of connector 1 goes to Pin 1 of
connector 2; pin 2 goes to pin 2; pin 3 goes to pin 3 and pin
4 goes to pin 4.
Cable must be plugged into the "BUS" port of controller #1.
NO Repair or Replace cable as required.
4. Confirm that the RR24 is programmed for the Remote -- Refer to “Programming the RR24” on
page 25 and retest. If system does not
work; go to step 5
YES 2nd remote works. 1
st remote is
defective.
5. Program a second remote and test
NO 2nd remote does not work; go to step 6
YES System works OK. 1st receiver is
defective
6. Replace the RR24 Receiver and test.
(it will be necessary to program receiver for remote) NO System does not work. Reinstall 1st
receiver; go to step 7
7. Replace control box --
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ELECTRICAL
IMPORTANT NOTICES:
•Failure to follow the wiring instructions in this publication may void the motor warranty.
•All wiring must conform to NEC (National Electrical Code) and local codes.
•The SO cable from the 110VAC awning motor can only pass directly through a wall, it can not be
laid up in the wall and must be connected to NM wire or individual wires in conduit no more than
6 inches past the point of entry.
•For 110VAC installations, enclosed junction boxes are required for all wire splices and direct
connection switch installations. Boxes are required in conformance with prevailing
construction codes. The servicing technician or installer is required to furnish the flush
mounted, UL approved electrical duplex boxes where required.
The 110V electronic control system provides the user with simple pushbutton controls for the awnings
installed. Four configurations are available:
WARNING
ALWAYS DISCONNECT THE VEHICLE BATTERY AND ELECTRICAL SOURCES BEFORE WORKING WITH ELECTRICAL
WIRING AND COMPONENTS.
1) Direct Response for Single Awning Installations.
•System includes: Control box (single control board), Master control panel (w/ pushbutton awning
control and windspeed sensitivity settings), motion sensor; and, an RF remote control.
•An optional ignition lockout is available.
2) Direct Response for Dual Awning Installations.
•System includes: Control box (2 control boards), Master control panel (w/ touchpad awning control
and windspeed sensitivity settings), motion sensors; and, an RF remote control i.
•An optional ignition lockout is available.
3) Direct Response for Dual Awning Installations.
•System includes: 2-Control box (2 control boards each), Master control panel (w/ touchpad awning
control and windspeed sensitivity settings), motion sensors; and, an RF remote control i.
•An optional ignition lockout is available.
The switches use a 5VDC signal to operate the control box; thus eliminating the need for a junction box for
the control panel.
Components are connected using terminated cables. Terminated cable is 4-
wire RJ11 terminated phone cord (straight, no twist). This does not include
110VAC power in or awning motor power.
Black
Red
Green
Black
Yellow
Red
Green Yellow
Cables are 4-wire RJ11
terminated phone cord
(straight, no twist).
RTA031
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WIRING DIAGRAM –SINGLE AWNING
Rear View
Switch Panel
RTA011b
GRN
BLK
WHT
RED
3
Awning
Sensor
(2) Green
(1) Red
(2) Black
(1) Green
(2) White
(1) White
(1) Black
SHAKESUNAUXEYEDSK
Control Box
Red
Black
White
Green (Ground)
2
1Wire Legend:
2For LH Motor Configurations:
Motor Red goes to Pin (1) Red; Motor Black goes to Pin (1) Black
For RH Motor Configurations:
Motor Red goes to Pin (1) Black; Motor Black goes to pin (1) Red
3The SO cable from the 110VAC awning motor can only pass through a wall, it cannot be laid up in the wall
and must be connected to NM wire or individual wires in conduit no more than 6 inches past the point of entry.
2 Conductor
14AWG NM Wire w/ Gnd
NOTES:
4
Wires for the Ignition Lock-Out Sensor are not pin specific.
5
Splitter is used only when Optional Lock-Out Sensor is installed. Connect RF Receiver directly to “EYE”
if Lock-Out is not installed.
3 Conductor 14AWG NM Wire w/ Gnd
Motion Sensor
Touch Pad
BLK
WHT
RED
To 110VAC
Key FOB
5
TO EYE PORT on RP24 Program Mode
Press to Learn Transmitter
UP
RR24
RR24 RF
Receiver
Ignition Switched
+12VDC
12VDC
Ground
Ignition
Lockout
Sensor
(Optional)
Splitter
4
Patio
Wind Speed
Ribbon
Cable
Detail A
For RH Configuration
Reverse Red & Black Wires
GRN
Grn
Wht
Blk
(2) Green
(1) Red
(2) Black
(1) Green
(2) White
(1) White
(1) Black
RED
WHT
BLK
GRN
LH Motor Wire Shown
See Detail A for RH Motor
6For early units: Label “DSK” was “ACC”; Label “EYE” was “BUS”.
6
FROM TO (RH CONFIGURATION) TO (LH CONFIGURATION)
Black Red (1) Black (1)
Red Black (1) Red (1)
White White (1) White (1)
Motor
Ground
Control Box
Green (1)
Control Box
Green (1)
White White (2) White (2)
Black Black (2) Black (2)
AC Power
Source Ground
Control Box
Green (2)
Control Box
Green (2)
Awning Sensor 10’ Cable Control Box “SHAKE” Control Box “SHAKE”
Patio Switch 60“ Cable Control Box “DSK” Control Box “DSK”
Splitter 60" Cable Control Box "EYE" Control Box "EYE"
RR24 Receiver 60” Cable Splitter Splitter
Ignition Lockout 60“ Cable Splitter Splitter
Notes: 1. Cable lengths are the lengths of the furnished cables. If a connection requires a length greater than the supplied cable, the
installer must provide a terminated jumper cable from the box location to the cable end.
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