Carlson Surveyor 2 User manual

© Copyright 2015 Carlson Software. All rights reserved. Information is subject to change without
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Part Number 24533-00
Carlson Software
102 W Second Street
Maysville, KY
www.carlsonsw.com

CONTENTS
Getting Started ....................................................................................................................................9
The Anatomy of the Surveyor2 .......................................................................................................9
Front and Back Features..............................................................................................................9
Battery Compartment and Card Slots .......................................................................................10
Connector Module.....................................................................................................................10
Perform Initial Tasks......................................................................................................................10
Review Documentation .............................................................................................................11
Apply a Screen Protector (Optional) .........................................................................................11
Install the Battery Pack, SD Card, and Mini SIM Card ...............................................................11
Attach the Hand Strap and Stylus Tether..................................................................................12
Perform Set Up ..........................................................................................................................13
Install the Operating System in Other Languages .....................................................................14
Home Screen and Windows Start Menu .......................................................................................14
Home Screen .............................................................................................................................14
Windows Start Menu.................................................................................................................15
Navigating Around Your Surveyor2 ...............................................................................................15
Using Gestures and Making Selections .....................................................................................15
Vertical and Horizontal Movement ...........................................................................................16
Make a Selection .......................................................................................................................16
Updates to the Operating System and Documents...................................................................17
View System Information for Your Surveyor2...........................................................................17
Hardware Components .....................................................................................................................19
Keyboard Features ........................................................................................................................19
Ctrl Power Shortcut Keys...........................................................................................................23
Programmable Keys...................................................................................................................24

Keyboard Backlight ....................................................................................................................25
Display and Touchscreen...............................................................................................................26
Display and Touchscreen Settings .............................................................................................26
Display Backlight Settings..........................................................................................................29
Disabling and Enabling the Touchscreen...................................................................................31
Power Management......................................................................................................................31
Charging the Battery Pack .........................................................................................................32
Battery Life ................................................................................................................................32
Summary of Options to Reduce Power Usage...........................................................................33
LED Activity Indicators...................................................................................................................33
Flashlight........................................................................................................................................34
SD Cards.........................................................................................................................................34
Connector I/O Module...................................................................................................................35
Audio Features...............................................................................................................................36
Adjusting Audio Settings............................................................................................................36
Programs and Settings.......................................................................................................................39
Home Screen .................................................................................................................................39
Title Bar and Pop-Up Icons ........................................................................................................39
Dashboard .................................................................................................................................40
Dashboard Gadget Functions ....................................................................................................40
Gadget Color Indicators.............................................................................................................41
Favorites Bar..............................................................................................................................41
Tile Bar.......................................................................................................................................42
Windows Start Menu.....................................................................................................................43
On-Screen Keyboard......................................................................................................................43
Mega Keys (and Mega Keys Night) Keyboard Features.............................................................44

Suspending and Resuming the Surveyor2.................................................................................45
Resetting the Surveyor2 ............................................................................................................45
Powering Off and On the Surveyor2 .........................................................................................46
Restoring the Surveyor2 to its Factory State (Clean Boot)........................................................46
Subdued Lighting (Tactical) Mode.................................................................................................47
Set Up During a Reset................................................................................................................47
Adjust Brightness Using the Keyboard ......................................................................................47
Adjust the Backlight Control Panel............................................................................................47
Compass and Accelerometer.........................................................................................................48
Sensors Control Panel................................................................................................................48
Communicating with a Desktop Computer ...................................................................................49
Installing the Software...............................................................................................................49
Establishing a Partnership .........................................................................................................49
Getting Started Application...........................................................................................................49
Getting Started Screen ..............................................................................................................49
Information for Software Developers ...........................................................................................50
Bluetooth® Wireless Communication ...............................................................................................52
Creating a Partnership...................................................................................................................52
Bluetooth Control Panel................................................................................................................53
Serial Device (COM) Control Panel................................................................................................54
Wi-Fi Wireless Networking................................................................................................................57
Connecting to a Wi-Fi Network .....................................................................................................57
Wi-Fi Dialog Box.........................................................................................................................58
Adjusting Wi-Fi Settings.............................................................................................................59
GPS/GNSS ..........................................................................................................................................61
Using GPS/GNSS ............................................................................................................................61

GPS/GNSS Accuracy...................................................................................................................62
GPS/GNSS Settings.....................................................................................................................62
GPS Intermediate Driver................................................................................................................63
NMEA Sentences ...........................................................................................................................63
JSNav Application ..........................................................................................................................64
Use the Touchscreen or Keyboard with JSNav ..........................................................................65
JSNav Settings............................................................................................................................66
Camera...............................................................................................................................................73
Camera Settings for Still Images....................................................................................................73
Pictures Menu............................................................................................................................73
Flash...........................................................................................................................................73
Pictures & Videos Control Panel....................................................................................................74
Geotagging.................................................................................................................................74
Take Photos and Select Photo Options .........................................................................................76
Photo Options................................................................................................................................77
Videos ........................................................................................................................................77
Audio..........................................................................................................................................78
Photo and Video Library................................................................................................................78
Library Menu Options................................................................................................................79
3G Data Modem ................................................................................................................................81
Set up a Data Account with a Wireless Provider...........................................................................81
Install the SIM Card .......................................................................................................................81
Set up the Cell Modem ..................................................................................................................82
Connection Problems ....................................................................................................................83
Wireless Safety ..................................................................................................................................83
RF Interference Issues ...................................................................................................................83

Maintenance of Your Modem .......................................................................................................84
Storage, Maintenance, and Recycling ...............................................................................................86
Storing the Surveyor2 and Battery Pack........................................................................................86
Storing the Surveyor2 for Less Than Two Weeks ......................................................................86
Storing the Surveyor2 for More than Two Weeks ....................................................................86
Protecting the Touchscreen ......................................................................................................86
Cleaning the Surveyor2 .............................................................................................................86
Limited Product Warranty.................................................................................................................90
Warranty exclusions......................................................................................................................90
Remedy..........................................................................................................................................91
Limitation of Liability.....................................................................................................................91
Governing Law...............................................................................................................................91
Services and Materials Provided Under Warranty........................................................................91
Extended Warranties.....................................................................................................................92
Warranty Information ...................................................................................................................92
Repairing the Surveyor2....................................................................................................................92
System Information for your Surveyor2........................................................................................93
Product Warnings..............................................................................................................................95
Battery Warnings...........................................................................................................................95
Wall Charger Warnings..................................................................................................................95
Certifications and Standards .........................................................................................................96
FCC - United States....................................................................................................................96
Industry Canada.........................................................................................................................97
Radio Frequency Safety.............................................................................................................97
CE Marking (European Union) ...................................................................................................97
Surveyor2 Rugged Handheld Specifications....................................................................................100

GETTING STARTED
The Carlson Surveyor2 Rugged Handheld™ data collector features Bluetooth, Wi-Fi and an
alphanumeric keyboard. Standard accessories include a lithium-ion battery pack, AC wall charger,
USB micro client sync cable, hand strap, capacitive stylus with tether and tripod hook. A camera,
GPS/GNSS, and cellular data modem are options.
THE ANATOMY OF THE SURVEYOR2
FRONT AND BACK FEATURES
1 Bumper, Top
8 Stylus Attachment Point
2 Touchscreen
9 Expansion Door
3 LED Indicators
10 Camera Lens (Geo Models)
4 Numeric Keyboard
11 Camera Flash/Flashlight (Geo Models)
5 Qwerty Keyboard
12 Speaker
6 Microphone
13 Battery Door Screw (1 of 4)
7 Power Key
14 Handstrap Attachment (1 of 2)
15 Tripod Hook
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3
4
5
6
7
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14
13
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11
10
9
8

BATTERY COMPARTMENT AND CARD SLOTS
1. Battery Door, Screws
2. Battery Pack
3. Mini SIM Card Slot
4. Micro SD/SDHC Card Slot
5. Battery Compartment
6. Connector Protector
CONNECTOR MODULE
1. Connector Module
2. USB Client, Micro
3. Microphone/Speaker Jack
4. USB Host, Full Size
5. 9-pin Serial Port
6. Docking Pin Contacts
7. Hand strap Attachment Point
8. 12-24V DC Jack
PERFORM INITIAL TASKS
When you receive your Surveyor2, perform the tasks outlined in this section before first use.
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2
3
4
5
6
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2
3
4
5
6
7
8

REVIEW DOCUMENTATION
The owner’s manual, quick start guide and Microsoft® License Agreement are available in multiple
languages. Other documents like release notes are available in English. These documents are
located on our website at: www.carlsonsw.com View, download, and print documents as desired.
(Adobe Reader must be installed on your computer. It is available from Adobe’s website at:
www.adobe.com)
APPLY A SCREEN PROTECTOR (OPTIONAL)
The touchscreen is extremely scratch resistant, so a screen protector is not included with the
Surveyor2. If you decide to apply one, refer to the installation instructions included with the
screen protector for specific details.
INSTALL THE BATTERY PACK, SD CARD, AND MINI SIM CARD
The Surveyor2 uses a rechargeable Li-Ion battery pack. Install and charge the battery pack as
follows:
1. The battery compartment is accessed from the back of the handheld. Loosen the 4 captive
screws holding the battery compartment door in place using a #1 Phillips screwdriver.
Remove the door.
CAUTION: The Surveyor2 is not sealed against water and dust when the battery door is not
installed.
2. If you are using a micro SD card for additional memory or a SIM card with the 3G Data
Modem (optional only included on the Cell models of the Surveyor2), you can install them

now before you install the battery pack or at another time. See more details about these
cards in Chapter 2, Hardware Components, Micro SD Cards and Chapter 8, 3G Data
Modem, Install the Mini SIM Card.
3. Place the Li-Ion battery pack in the compartment. Make sure the + and - symbols on the
battery pack label align with the symbols inside the compartment.
n
4. Replace the door and tighten the screws.
5. Plug the AC wall power charger that came with the Surveyor2 into a wall socket. Plug the
other end into the DC power jack on the Surveyor2. The red LED on the keyboard blinks
when the battery pack is charging.
ATTACH THE HAND STRAP AND STYLUS TETHER
A hand strap, capacitive stylus and tether are included with the handheld.
Note: A stylus is not required to use the touchscreen. The optimal way to make selections is by
finger touch.
If the hand strap was not attached at the factory or you want to move it to the other side, follow
the diagram below to attach it to the right or left side of the handheld:
Line up the + and –symbols
on the case and the battery
pack as shown

One end of the stylus tether is attached to the stylus. To attach the tether to the handheld, follow
these steps:
1. Push the free tether loop through one of the tether attachment points on the back of the
handheld towards the top.
Insert the stylus with the attached tether through this loop and tighten the loop.
2. Place the stylus into the holder on the hand strap.
PERFORM SET UP
1. Press the power key . The handheld powers on and begins the startup process. A splash
screen is shown that includes a progress indicator at the bottom.
2. A Microsoft® Windows Embedded Handheld screen is shown.
3. The Update Time screen appears. Adjust the time zone, date and time if necessary and tap
OK.
4. You might be asked to restart the handheld to complete installation.
5. The Home screen appears (the layout varies by model).

6. Press the power key to suspend the handheld. Charge the battery pack at room
temperature (68° F or 20° C) for 4 to 5 hours. While the battery pack is charging, the red
LED blinks. When it is fully charged, the red LED is solid.
INSTALL THE OPERATING SYSTEM IN OTHER LANGUAGES
The operating system is provided in English by default. It is also available in other languages. You
can download the operating system in one of these languages from our website. Go to
www.carlsonsw.com/support . Full installation instructions are also available here.
HOME SCREEN AND WINDOWS START MENU
You need to be familiar with two screens as you read this manual and use the Surveyor2: the
Home screen and Windows Start menu.
Note: The control then home key sequence toggles back and forth between the Home
screen and Windows Start menu. The home key takes you to the Home screen. The
Windows soft key toggles between the Windows Start menu and the last screen shown.
HOME SCREEN
The Home screen is the main control center for the Surveyor2. The content varies based on which
model you have and can be customized.

This screen is automatically shown when the Surveyor2 is turned on. You can get to it from any
other screen by pressing and releasing the Home screen key on the keyboard.
WINDOWS START MENU
The Windows Start menu gives you access to all of the applications on the Surveyor2.
You can get to it from any screen by tapping the Windows tile (soft key) on the display or
pressing the + Home keys on the keyboard.
NAVIGATING AROUND YOUR SURVEYOR2
USING GESTURES AND MAKING SELECTIONS
Shortcuts to
Favorite
Applications
Title Bar
Dashboard
with Function
Gadgets
Tiles/Soft Keys

The Windows® Embedded Handheld operating system enhances the ability of the handheld to
recognize touch gestures, making it easy to use a finger to navigate. Use of the capacitive stylus is
an option. The keyboard keys can also be used.
Navigation options vary depending on the screen you are viewing. Here is a partial list of options:
VERTICAL AND HORIZONTAL MOVEMENT
Flick up, down or sideways on the touchscreen.
For more precise positioning, touch, hold, and move the screen up or down.
Use the scroll bar if it is available.
Use the navpad to move around on a screen.
A horizontal scrolling menu is located on control panel screens near the top.
MAKE A SELECTION
USING THE TOUCHSCREEN
Press or tap the function gadget or application icon you want to select, turn on, activate,
or turn off.
Press and hold a function gadget to bring up a control panel, menu, or list.
USING THE KEYBOARD
Use the up down right and left arrow keys on the navpad to select (highlight) a
gadget or icon on the screen. A ring appears around the selection. System Info has been selected
below:

Perform the selected action by pressing the return key or the center action key . For
dashboard gadgets like Wi-Fi, one press of the return key shows you which icon is selected; a
second key press performs the action, and a third key press turns the action off. For application
icons on the Start screen or in favorites, continue to use the arrow keys on the navpad and return
or action keys until you get to the screen or menu you want.
UPDATES TO THE OPERATING SYSTEM AND DOCUMENTS
Updates to the operating system and technical documents are located on our website at
www.carlsonsw.com/support . Compare part numbers to see if you have the most recent
version of the Owner’s Manual and Quick Start Guide.
VIEW SYSTEM INFORMATION FOR YOUR SURVEYOR2
To view your operating system version number, press the System Info icon on the Home screen
or go to Start > Settings > System > System Information. Expand System ID. Compare version
numbers here and on our website to see if your OS is current. Full installation instructions to
update the operating systems are also available at this website location.

HARDWARE COMPONENTS
This chapter discusses the Surveyor2 Rugged Handheld hardware features and usage.
KEYBOARD FEATURES
The Surveyor2 has a numeric keyboard, function keys, and a QWERTY keyboard. The keys are
sealed and have backlight illumination. Some keys and LEDs are programmable.

Key
Press and Release
Shift +
KeyPress
CTRL +
KeyPress
Blue +
KeyPress
Helmet
Run SurvCE (may be programmable key)
Soft
Function
user programmable key
Esc
Escape
Task
Manager
Left Tab
Left Tab
Keyboard
brightness
down
Right
Tab
Right Tab
Keyboard
brightness
up
Up
Arrow
Move up cursor
Turn
backlight up
Left
Arrow
Move Left Cursor
Turn volume
down
Right
Arrow
Move Right Cursor
Turn volume
up
Down
Arrow
Move Down Cursor
Turn
backlight
down
Pyramid
OK (Action)