Caroma G Series Product manual

1
HANDS FREE WALL MOUNTEDHANDS FREE WALL MOUNTED
G SERIES
ELECTRONIC
SOAP DISPENSER 144
INSTALLATION AND MAINTENANCE GUIDEINSTALLATION AND MAINTENANCE GUIDE

INDEX
 TECHNICAL DATA
 PRE-INSTALLATION INFO
 PACK CONTENTS
 INSTALLATION
FILLING THE SOAP TANK
REMOTE CONTROL FUNCTIONS
 BATTERY REPLACEMENT
 MAINTENANCE
 LIMITED WARRANTY
 TROUBLESHOOTING
The information in this document reflects products at the date of printing. Caroma Industries LTD reserves the right, subject to all applicable laws, at any time, at its sole discretion,
and without notice, to discontinue or change the features, designs, materials and other specications of its products, and to either permanently or temporarily withdraw any of the
forgoing from the market. All information in this document is provided “as is” without warranty of any kind, either expressed or implied, including but not limited to any implied
warranties of merchantability, tness for a particular purpose, or non-infringement. Caroma Industries LTD assumes no responsibility for errors or omissions in the information
presented in this document. In no event shall Caroma Industries LTD be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever
arising out of or in connection with the use or performance of this information. The tradenames, trademarks, logos and service marks presented in this document, including their
design, are the property of Caroma Industries LTD or other third parties and you are not permitted to use them without the prior written consent of Caroma Industries LTD or such
third party as may own them.
REVISION:  DATE OF ISSUE: //

1
TECHNICAL DATA
Capacity  Litre
Power Supply 12V transformer (Optional battery box available, refer to spare parts online)
Soap viscosity    cPs
Standard discharge .cc, Adjustable
Sensor range  mm +/  mm
(customizable by optional remote control)
Preset sensor range  mm +/  mm
G SERIES ELECTRONIC SOAP DISPENSER 144 GE
Spare parts and accessories can be downloaded from specify.caroma.com.au

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PRE-INSTALLATION INFO
Check contents
Separate all parts from the packaging and check each part with the “Pack contents”
section.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your touch free soap dispenser until you
obtain the missing parts.
Warnings
Do not install the system facing a mirror or any other electronic system operated by an
infra-red sensor.
To prevent reflection problems, it is recommended to keep a minimum distance of
 mm between the soap dispenser and any other objects.
Caroma liquid soap dispensers, with proper care, will provide long term trouble free
service. Quality liquid soap of recommended viscosity and pH levels are the main factors
for smooth operation of your dispenser. If needed, use a viscometer to verify the viscosity
of your soap to ensure maximum benet. The recommended range for liquid soap
viscosity is 100-3800 cPs. Thicker liquid soap flows slower and inhibits the pump
valve, causing strain and damage.
Caroma liquid soap dispensers are suitable for use with any generic liquid soap of the
correct viscosity and pH. The pH level of all soap used in Caroma liquid soap dispensers
should be between . to .. Lower levels will cause corrosion to the metal dispenser
and even the rubber and plastic components. Higher pH levels will cause swelling to
rubber parts and degradation of plastic components over time.
IMPORTANT: Keep in mind that when using the outlet installed next to the soap
dispenser, the user hands should not interfere with the soap dispenser sensor
detection area.

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PACK CONTENTS
1 X SOAP TANK WITH BOTTLE SUPPORT
AND PUMP ASSEMBLY
POWER SUPPLY
1 X ELBOW AND
CORRUGATED TUBE 1 X WALL ROSETTE
1 X BODY ASSEMBLY
1 X TEMPORARY
BASE COVER
1 X QUICK
CONNECTION
FITTING
2 X SCREW
3.5X1 1/4”

4
INSTALLATION
INSTALLING THE SOAP DISPENSER

Cut an adequate opening in the wall for
the dimensions of the soap dispenser
base (where you want to install the
spout) and the corrugated tube.
Disconnect the soap dispenser body with
the rosette from the base by unscrewing
the set screw.
SET SCREW

Mount the soap dispenser base into the
opening in the wall and secure it using
the two anchors provided in the package.
Important: The soap dispenser base
should be installed so that the outside
surface of the nished wall falls between
the minimum and maximum lines marked
at the base.
Assemble the temporary protective soap
dispenser base cover.

Assemble the corrugated tube to the
soap dispenser base and make sure it
stays outside the wall when you do the
tiling.
MIN MAX

5

Once the works on electricity,
plumbing and tiles have been
nished, insert the wall rosette
through the soap dispenser base,
and the temporary soap dispenser
base cover.
Fix the soap dispenser spout by
inserting the nipple into the soap
dispenser base and tighten the
screw.
Carefully tie the flexible leads
(power and sensor) with string to
the soap tube and lead it through
the corrugated tubing.
INSTALLATION

6
INSTALLATION
CONNECTING THE POWER SOURCE

Remove the protective sticker
covering the sensor. Keep away from
the sensor range and check that no
objects are in front of the sensor.

Connect the soap pump connector
to the matching connector from the
sensor.
Please note that since the connector
is waterproof, some friction might
apply.
IMPORTANT: the  contacts connector should be connected properly so that the white
o-ring is not visible and a clicking sound is heard.
PAY ATTENTION: If the  contacts connectors will not be connected properly, the pump
will work continuously.
a
Connecting the transformer: plug
the transformer into the electricity
socket and connect the transformer
connector.
b
Connecting the battery box
(optional): install the battery box
on the wall underneath the sink and
connect the battery connector.

Wait about  seconds before
you put your hands within the
sensor range to avoid entering the
adjustment mode.
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY

SECONDS
ABOUT
FROM THE SOAP
DISPENSER
TO THE BATTERY BOX
FROM THE TRANSFORMER TO THE SOAP DISPENSER

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FILLING THE SOAP TANK
1Unscrew the soap tank from the pump assembly and
pull it out from the bottle support.
2Fill in the liquid soap up to the top line.
3Insert the bottle back into the bottle support.
4Screw the soap tank back into the pump assembly.
Make sure the tank is rmly secured into place.
5
Press the rell button located at the back of the
pump assembly until soap starts coming out of the
soap dispenser spout. This operation can also be
done using the soap dispenser remote control Rell
function.
NOTE: Once the soap in the soap tank has reached
the bottom line the soap tank should be relled. To
rell the soap tank please refer to steps .

8
REMOTE CONTROL FUNCTIONS (OPTIONAL)
If you purchase the remote control together with your soap dispenser, you may adjust
the dispenser settings if required. To use the remote control hold it straight in front of
the sensor at a distance of about  cm.
Attention: The remote control held out of the recommended range (too close or too far)
will not operate.
The remote control can be used to adjust the following functions:
1-SOAP QUANTITY
The  drop keys allow the user to choose the desired soap quantity. *
2.1 to 2.3 1.6 to 1.9 1.2 to 1.6 0.7 to 0.9
Indication: continuous blinking of the LED in the sensor eye.
*The exact dosage depends on soap viscosity.
2
3
1
4
2-ADJ
This function resets the sensor back to factory
settings.
Indication:  blinks of the LED in the sensor eye.
3-TEMPORARY OFF FUNCTION
This function is ideal to perform any kind of activity
in front of the sensor without operating the system
(for example, cleaning). The soap dispenser will
remain shut for one minute when this button is
pressed once.
To cancel this function and to return to normal
operation press the On/O button again or wait for
one minute.
Indication: OFF –  fast blinks, ON –  fast blinks
4-FILL THE SOAP TANK
Once the soap tank has been lled / re-lled, press
the FILL button. The pump will run for one minute
for priming the soap to the soap dispenser spout.
To stop this activity press the FILL button again. If
the soap has not started coming out of the spout,
press the Fill button again.

9
BATTERY REPLACEMENT
Optional Battery Box
When the battery weakens, the red indicator light will blink at a constant rate when the
user’s hands are within the sensor range. The battery must be replaced within two weeks.
To replace the battery:
. Carefully open the battery box, use a . mm Allen key
. Remove the old batteries
. Replace the used batteries with new D batteries
. Close the box.
NOTE: Do not mix used batteries with new ones.
IMPORTANT: Spent batteries should not be disposed of with normal
household waste. Contact your local authority for information on waste
disposal and recycling.

10
MAINTENANCE
Care and cleaning of chrome and special nishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the like.
Use of any prohibited cleaning or maintenance products or substances could damage the
surface of the soap dispenser. For surface cleaning use ONLY soap and water, then wipe
dry with a clean cloth or towel. When cleaning bathroom tiles, the soap dispenser should
be protected from any splattering of harsh cleansers.
Disassemble of the soap pipe from the pump
The soap pipe can be disconnected from the soap pump by a simple slide & pull action.
The sliding ring of the quick connection xation nipple on the pump should be pulled
down. It releases the open end of the soap pipe which can then be easily pulled out.
Clean the soap tank
Clean out the tank prior to rell by flushing warm water through the hoses and pump until
clean water is released from the spout. TIP: Keeping a spare tank will enable this process
to be completed in a speedy and hygienic manner with minimal downtime.

11
LIMITED WARRANTY
Please refer to www.caroma.com.au for details on warranty of this product.
If you have any other questions do not hesitate to contact customer service on 13 14 16.
Please note, warranty does not cover product damage caused by the following:
- Incorrect installation.
- inversions of supply pipes.
- Improper manipulation, tampering, bad or lapsed maintenance.
- Foreign bodies, dirt or scale introduced by the soap tank.
- Use of the soap outside of viscosity specications.
- Alteration of the original soap dispenser components (including pipes).

12
TROUBLESHOOTING
IllustrationSolutionCauseInvestigationIndication
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
The connector should be inserted fully until
white o-ring is not visible. Remove the o-ring if
necessary
AUX connector not
fully inserted
Continuous
discharge from the
nozzle
False
activation:
Soap
dispensing
Min  mm.
Bottom of the washbasin
Eliminate any cause of reflection and if
necessary use appropriate remote control to
shorten detection range.
Reflection issue
from basin or
other object
Random discharge
from the nozzle
Replace the Pump. Rinse warm water through
the pipe and the body of the soap dispenser all
the way to the nozzle.
Damaged pump
due to high
viscosity or debris
in pipes
Soap discharging
from pump housing.
Fill with soap with correct viscosity (  
cPs) and prime pipes using the ll button on
remote control.
Soap tank is
empty
Pump is making
sounds when sensor
is activated
Soap not
dispensing
Press
FILL
Button
Prime the soap dispenser by pressing the ll
button on the remote or by pressing the rell
button located at the bottom of the pump, until
soap exits the nozzle.
Soap dispenser
has not been
primed
Replace the PumpDamaged pump
(discharge from
housing)
Run warm water through pipe, pump, and body
all the way to the nozzle. Replace with soap of
correct viscosity.
NOTE: Using the soap dispenser with high
viscosity soap may cause permanent damage to
the pump and shorten the lifecycle.
Debris or dried
soap in the pipe
or tank
Soap Viscosity
   cPs)
High viscosity
soap
(>  cPs)
Unbend or straighten pipes.Bent pipes

13
TROUBLESHOOTING
IllustrationSolutionCauseInvestigationIndication
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
The connector should be inserted fully
until the white o-ring is not visible.
Remove the o-ring if necessary
AUX connector not
fully inserted
Sensor is
blinking
when hand
is placed in
front
Pump is
not making
sound when
the sensor is
activated
Soap not
dispensing
Press
Replace the Pump. Rinse warm water
through the pipe and the body of the
soap dispenser all the way to the
nozzle.
Rell button on pump
does not activate the
pump.
Damaged pump
(discharge from
housing).
Run warm water through pipe, pump,
and body all the way to the nozzle.
Replace with soap of correct viscosity.
NOTE: Using the soap dispenser
with high viscosity soap may cause
permanent damage to the pump and
shorten the lifecycle.
Debris or dried soap in
the tank or tubing
Rell
button
Transformer: Check operation with
functioning transformer. Where
necessary replace with appropriate
transformer.
Rell button on pump
does not activate the
pump.
Sensor is
not blinking
when hand
is placed in
front
Battery: Check operation with
functioning battery pack. Where
necessary, replace batteries or replace
the battery pack: Battery pack (without
batteries)
Min  mm.
Bottom of the washbasin
Eliminate any cause of reflection and
use appropriate remote control to
shorten detection range.
Reflection issue from
basin or other object
Replace
sensor
If the above two solutions have not
resolved this issue replace with
appropriate sensor.
Damaged sensor