Casa Systems NetComm CFS40 User manual

User Guide
CloudMesh Wi-Fi 6 Satellite - CFS40
CloudMesh Wi-Fi 6 Satellite –User Guide
UG01451 v. 1.00 26 May 2023
Doc No. UG01451

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CloudMesh Wi-Fi 6 Satellite –User Guide
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Important notice
This device, like any wireless device, operates using radio signals which cannot guarantee the transmission
and reception of data in all conditions. While the delay or loss of signal is rare, you should not rely solely on
any wireless device for emergency communications or otherwise use the device in situations where the
interruption of data connectivity could lead to death, personal injury, property damage, data loss, or other
loss. NetComm Wireless accepts no responsibility for any loss or damage resulting from errors or delays in
transmission or reception, or the failure of the NetComm Wireless CloudMesh Wi-Fi 6 Satellite - CFS40 to
transmit or receive such data.
Copyright
Copyright© 2023 Casa Systems. All rights reserved.
The information contained herein is proprietary to Casa Systems. No part of this document may be
translated, transcribed, reproduced, in any form, or by any means without prior written consent of Casa
Systems.
Trademarks and registered trademarks are the property of Casa Systems or their respective owners.
Specifications are subject to change without notice. Images shown may vary slightly from the actual product.
NetComm Wireless Limited was acquired by Casa Systems in 2019.
Note –
This document is subject to change without notice.
Document history
This document relates to the following product:
NetComm CloudMesh Wi-Fi 6 Satellite
V e r .
D o c u m e n t d e s c r i p t i o n
D a t e
v1.00
Initial Release
26 May 2023
Table i. –Document revision history

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Contents
Overview...................................................................................................................................................................................................4
Introduction............................................................................................................................................................................................................................ 4
Product introduction ..............................................................................................................................................................................5
Interfaces .................................................................................................................................................................................................6
Rear view ................................................................................................................................................................................................................................. 6
Top view................................................................................................................................................................................................................................... 7
Physical dimensions and weight........................................................................................................................................................................................ 8
CloudMesh Wi-Fi 6 Satellite location....................................................................................................................................................9
Common location considerations ..................................................................................................................................................................................... 9
Pairing the CloudMesh Wi-Fi 6 Satellite with your CloudMesh Gateway ......................................................................................10
Pre-configured (already paired) .......................................................................................................................................................................................10
Pairing via WPS push button.............................................................................................................................................................................................10
Pairing via Ethernet cable..................................................................................................................................................................................................11
Using the CloudMesh Wi-Fi 6 Satellite with Ethernet Backhaul .....................................................................................................12
Connecting client devices ....................................................................................................................................................................13
Connect a client by entering wireless credentials .......................................................................................................................................................13
Connect a client via Ethernet cable.................................................................................................................................................................................13
Connect a client via WPS ...................................................................................................................................................................................................13
Web interface ........................................................................................................................................................................................14
Accessing the Web Interface ............................................................................................................................................................................................14
Status .....................................................................................................................................................................................................................................15
Devices...................................................................................................................................................................................................................................17
System....................................................................................................................................................................................................................................18
Firmware Update.................................................................................................................................................................................................................19
Time........................................................................................................................................................................................................................................20
LED Control...........................................................................................................................................................................................................................21
Diagnostics............................................................................................................................................................................................................................21
System Log............................................................................................................................................................................................................................22
Resetting the CloudMesh Wi-Fi 6 Satellite.........................................................................................................................................23
Appendix A –Safety Information ........................................................................................................................................................24
Appendix B –Set CloudMesh Satellite IP to access web interface ................................................................................................26

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Overview
Introduction
This document provides you all the information you need to set up, configure and use the NetComm
Wireless CloudMesh Wi-Fi 6 Satellite - CFS40.
Important –
The CloudMesh Wi-Fi 6 Satellite –CFS40 is only compatible with the NetComm Wi-Fi 6 CloudMesh Gateway CF40MESH.
Notation
The following symbols may be used in this document:
Note –
This note contains useful information.
Important –
This is important information that may require your attention.
Warning –
This is a warning that may require immediate action in order to avoid damage or injury.

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Product introduction
⚫Equipped with Wi-Fi 6 for high-speed performance and efficiency.
⚫Automated Wi-Fi issue resolution with Wi-Fi Autopilot.
⚫Seamless connection with a Wi-Fi 6 CloudMesh Gateway.
⚫CloudMesh App for Wi-Fi Analytics and Troubleshooting.
⚫Signal LEDs for indicating the optimal placement of each Satellite.
⚫Four Gigabit Ports for versatile connectivity.
⚫Zero-touch setup, Cloud Orchestration and Seamless Wi-Fi Client Roaming for the best user
experience.

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Interfaces
Rear view
I n t e r f a c e
D e s c r i p t i o n
LAN 1–4
Gigabit Ethernet LAN ports. Can be used to connect wired clients such as
printers to the mesh network.
DC IN
Connection point for the included power adapter. Connect the power supply
here.
Power button
Turns the CloudMesh Wi-Fi 6 Satellite on or off.
WPS
When pressed, this triggers the Wi-Fi Protected Setup (WPS) process.
Reset button
Resets the Wi-Fi 6 Gateway to the factory default settings by holding the Reset
button down for 10 seconds when it is powered on. To push this button, you
may need to use a paperclip or similar object.

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Top view
LED indicators
The following table contains an explanation of each of the indicator lights on the top of the CloudMesh Wi-Fi
6 Satellite.
I n d i c a t o r
A c t i v i t y
Power
Solid green
Satellite powered on
Signal
Strength
One solid signal strength
light
Poor signal strength
Two solid signal strength
lights
Fair signal strength
Three solid signal
strength lights
Good signal strength
Signal strength lights
blinking in sequence from
left to right
Satellite searching for Gateway or WPS
pairing in progress
Three signal strength
lights off
No connection to Gateway or mesh not
configured
1
2
3

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Physical dimensions and weight
The table below lists the physical dimensions and weight of the CloudMesh Wi-Fi 6 Satellite.
D i m e n s i o n s
Width
160 mm
Height
57 mm
Depth
116 mm
Weight
276 grams

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CloudMesh Wi-Fi 6 Satellite location
Your CloudMesh Wi-Fi 6 Satellite works best when it is placed in a central location to the area you want to
cover. Ideally, it should be located no more than two rooms away from the CloudMesh Gateway. To increase
the size of your mesh network, you can add multiple Satellites.
Figure 1 - Wi-Fi coverage diagram
Common location considerations
If you have concerns about your network’s performance that might be related to range or obstruction
factors, try moving the device to a position between three to five metres from the CloudMesh Wi-Fi 6 Satellite
or CloudMesh Gateway to see if distance is the problem.
Note –
While some of the items listed below can affect network performance, they will not prohibit your wireless network from
functioning; if you are concerned that your network is not operating at its maximum effectiveness, this check list may help.
Avoiding obstacles and interference
Avoid placing your CloudMesh Wi-Fi 6 Satellite near devices that may emit radio “noise,” such as microwave
ovens.
Try not to place the CloudMesh Wi-Fi 6 Satellite near a cordless telephone that operates at the same radio
frequency as the CloudMesh Wi-Fi 6 Satellite (2.4GHz/5GHz).
If your wireless signal seems weak in some spots, make sure that objects such as those listed below are not
blocking the signal’s path between your devices and the CloudMesh Wi-Fi 6 Satellite.
Dense objects that can inhibit wireless communication include:
⚫Refrigerators
⚫Washers and/or dryers
⚫Metal cabinets
⚫Metallic-based, UV-tinted windows

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Pairing the CloudMesh Wi-Fi 6 Satellite with your
CloudMesh Gateway
Pre-configured (already paired)
If the CloudMesh Wi-Fi 6 Satellite and the Wi-Fi 6 CloudMesh Gateway have been pre-configured by your
Internet Service Provider, the devices will already have been paired together and you can turn on both
devices and begin using them.
To set up your CloudMesh Gateway and CloudMesh Wi-Fi 6 Satellite:
1Turn on your CloudMesh Gateway (refer to the CloudMesh Gateway User Guide) and connect to the
Internet.
2Position the CloudMesh Wi-Fi 6 Satellite near the Gateway (refer to the CloudMesh Wi-Fi 6 Satellite
location section of this guide).
3Connect the power adapter to the Satellite and press the power button down to the On position. The
left Signal Strength LED will turn solid green as the Satellite starts up. The Power LED turns solid green
once the Satellite is fully powered on and the left Signal Strength LED turns off.
4Wait for up to 10 minutes as the Satellite attempts to pair with the Gateway. The Signal Strength LEDs
blink in sequence from left to right. When the Satellite has been paired with the Gateway the LEDs will
show one to three LEDs, depending on the signal strength.
Important –
If only one signal strength LED is showing, this means the signal strength is poor.
Reposition the Satellite closer to the Gateway.
Refer to CloudMesh Satellite location section of this guide.
Pairing via WPS push button
If the CloudMesh Wi-Fi 6 Satellite and the Wi-Fi 6 CloudMesh Gateway have not been set up by your Internet
Service Provider, you will need to pair them yourself. The CloudMesh Wi-Fi 6 Satellite can pair with a
CloudMesh Gateway using the WPS (Wi-Fi Protected Setup™) functionality.
1Turn on your CloudMesh Gateway (refer the CloudMesh Gateway User Guide) and connect to the
Internet.
2Place the CloudMesh Wi-Fi 6 Satellite next to your CloudMesh Gateway, connect the power adapter to
the Satellite and press the power button down to the On position.
3Wait for the Satellite to complete start up. If no Signal Strength LEDs are lit on the Satellite after 10
minutes, or the Signal Strength LEDs are still blinking in sequence from left to right, you will need to
pair it with the Gateway manually.
4Press and release the WPS button on the rear of the CloudMesh Gateway. The WPS LED on the
CloudMesh Gateway flashes green to indicate that the WPS pairing window has started and will last for
two minutes.

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5Press and release the WPS button on the CloudMesh Satellite while the CloudMesh Gateway WPS LED
is still flashing. The Signal Strength LEDs blink in sequence from left to right. The pairing process can
take up to ten minutes, and the Signal LEDs may turn off during this time.
6When the pairing process is complete, the CloudMesh Satellite’s LED light will indicate signal strength.
See the LED indicators section.
7Disconnect the Satellite from the power outlet, position it in the desired location in your premises,
then power it back on to begin using your new mesh Wi-Fi network. You should refer to the LED signal
strength table on the next page to determine the optimal location to achieve the best signal strength.
Pairing via Ethernet cable
An alternative pairing method to using WPS is to use the Ethernet cable (supplied with the CloudMesh Wi-Fi
6 Satellite) connected to the Ethernet port of each device to pair the Satellite with a Wi-Fi 6 CloudMesh
Gateway.
1Turn on your CloudMesh Gateway (refer the CloudMesh Gateway User Guide) and connect to the
Internet.
Note –
Pairing via Ethernet requires that the CloudMesh Gateway is connected to the internet. Ethernet pairing does not work without an
internet connection.
2Place the CloudMesh Wi-Fi 6 Satellite next to your CloudMesh Gateway, connect the power adapter to
the Satellite and press the power button down to the On position.
3Wait for the Satellite to complete start up. If no Signal Strength LEDs are lit on the Satellite after 10
minutes, or the Signal Strength LEDs are still blinking in sequence from left to right, you will need to
pair it with the CloudMesh Gateway manually.
4Connect the Ethernet cable (supplied with the Satellite) into any of the LAN ports on the back of each
device.
5Wait 10 minutes for the Satellite to download information from the CloudMesh Gateway.
6Disconnect the Satellite from the power outlet, position it in the desired location in your premises,
then power it back on to begin using your new mesh Wi-Fi network. Wait 10 minutes for the Satellite to
start up and re-connect to the CloudMesh Gateway. You should refer to the LED signal strength table
to determine the optimal location for achieving the best signal strength.
Note –
If the CloudMesh Satellite does not connect to the CloudMesh Gateway after positioning the Satellite in the desired location, then
Ethernet pairing may not have worked. Retry the Ethernet pairing ensuring the internet connection on the CloudMesh Gateway is
active and that you have waited the full ten minutes before disconnecting the Satellite from the Gateway. You may also retry the
pairing using WPS, as detailed in the Pairing via WPS push button section.

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Using the CloudMesh Wi-Fi 6 Satellite with
Ethernet Backhaul
If your home is fitted with a wired Ethernet network, this can be used to connect the CloudMesh Wi-Fi 6
Satellite permanently to the CloudMesh Gateway. This is known as Ethernet Backhaul and is more stable and
faster than using Wi-Fi to create a mesh network. To use an Ethernet Backhaul, ensure you have a
connection via Ethernet from one Ethernet port of the Satellite to one Ethernet port of the CloudMesh
Gateway. The connection can be direct or via an Ethernet switch. The Satellite will automatically use the
Ethernet connection to connect to the CloudMesh Gateway, instead of Wi-Fi.

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Connecting client devices
You can connect any number of Wi-Fi enabled client devices to the internet via the CloudMesh Wi-Fi 6
Satellite using the WPS (Wi-Fi Protected Setup™) functionality of each device.
In addition, you can connect two peripheral client devices using the Ethernet ports on the back of the
CloudMesh Wi-Fi 6 Satellite.
The CloudMesh Wi-Fi 6 Satellite provides three methods to establish a connection with client devices:
⚫WPS (Wi-Fi Protected Setup™) functionality.
⚫Connection via Ethernet.
⚫Entering the Wi-Fi credentials into your client’s wireless configuration options.
Connect a client by entering wireless credentials
The Wi-Fi Security Card that ships with the Wi-Fi 6 Gateway includes your unique network name and
password. Type the information into your wireless device when connecting or scan the QR code that is
printed on the card. If you have changed the wireless network name (SSID) or password, select the wireless
network from your client and enter the chosen password instead of the details listed on the Wi-Fi Security
Card.
Connect a client via Ethernet cable
Alternatively, you can directly connect a device, for example a printer, to the Satellite using an Ethernet cable.
1Connect the Ethernet cable provided to one of the yellow Ethernet ports on the bottom of the
Satellite.
2Connect the other end of the Ethernet cable to your client device.
Connect a client via WPS
1Bring a WPS enabled device within Wi-Fi range and press the WPS button on the back of the Satellite.
2The Signal Strength LEDs blink in sequence from left to right.
3When the device is connected, the Signal Strength LEDs return to showing the strength of the signal
between the Satellite and the Gateway.

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Web interface
The CloudMesh Wi-Fi 6 Satellite features a web interface for advanced configuration, though it is not
required for everyday operation of the device.
Accessing the web interface
There are two ways of accessing the web interface of the satellite. The method to use depends on whether
the Satellite is paired with the Gateway.
If the Satellite is paired to a Gateway, you can access the web interface by typing its unique hostname into
the address bar of a web browser.
The unique hostname for each Satellite is defined in the following format:
http://cfs40-XXXX.local
Where XXXX is the last four digits of the Satellite’s unique serial number.
The CloudMesh Wi-Fi 6 Satellite’s serial number can be found on the label affixed to the bottom of the
device.
If the device is not paired, please first follow Appendix B –Set CloudMesh Satellite IP to access web interface to
set up a static IP for the Satellite and then continue from step 3b of this section, below.
To access the Satellite’s web interface:
1Connect the power adapter to the CloudMesh Wi-Fi 6 Satellite and push the power button to the On
position. Wait 3 - 5 minutes for the Satellite to start up and connect to the Gateway.
2Connect to the Wi-Fi network or connect the supplied Ethernet cable from one of the four yellow LAN
ports on the bottom of the Satellite to an Ethernet port on your computer.
3Open a web browser and type in the address of your Satellite.
aIf the device is paired, enter the unique hostname as described earlier in this section.
bIf your Satellite is not paired, ensure you have followed Appendix B –Set CloudMesh Satellite IP to
access web interface then enter the IP address of the Satellite –192.168.1.1.

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4At the Login screen:
Figure 2 –Satellite Login Screen
aType admin into the first field.
bEnter the serial number (SN) printed on the label on the bottom of the Satellite into the
password field.
cSelect the Login button. The Status page is displayed.
Status
The Status page is the main page displayed when you first log in to the Satellite web interface.
Figure 3 –Status section
It summarizes the important functions of the Satellite so that you can see at a glance whether everything is
functioning correctly.

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Device Info
The Device Info section provides details about the individual gateway unit and information about the current
time, date and uptime.
Figure 4 –Status section - Device Info
Internet Info
The Internet Info section provides information on the Satellite’s current IP address, as well as the IP address
of the Gateway.
Figure 5 –Status section - Internet Info

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Wi-Fi Info
The Wi-Fi Info section provides details of the Wi-Fi, such as SSID (network name), security, bandwidth
configuration and channel.
Figure 6 –Status section - Wi-Fi Info
Devices
To access this page, from the menu on the left, select Devices.
Figure 7 –Devices - Connected devices list
The Connected devices page displays a list of all devices connected to the Satellite, both on the wireless
network and the wired Ethernet Ports, along with their IP address, MAC address and the time they have been
connected.

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System
To access this page, select Management from the menu on the left, then choose System from the submenu.
There are three separate sections on the System page:
Reboot and Reset
Backup and Restore
Timeout
Reboot and Reset
Select the Reboot button to turn the device off and then back on using the existing settings.
Figure 8 –System section - Reboot and reset
If the problem you are troubleshooting persists, select the Restore button to delete current user defined
settings and reapply all factory default settings. This will permanently delete all current settings.
Note –
We recommend that prior to clicking the Restore button you create a backup file which you can later use to restore those settings
should the problem not be solved by restoring the factory default settings.
See next section for the Backup and Restore process.
Backup and Restore
Backup
Select the Backup button to create a backup file which contains the existing settings for the Satellite.
Figure 9 –System section - Backup and restore
A file with device details and the -backup.tar.gz file extension downloads into your browser’s default
download folder.

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Restore
If required to return the system’s configuration to what it was prior to Resetting the device, first select the
Select File button to select the backup file from the browser’s default download folder (or another location if
you have moved it).
When a valid backup file has been selected, the Update button appears.
Select the Update button to reapply the previously defined user settings.
The process will take a few minutes and a progress indicator appears to indicate the status.
When the process is complete the backup file’s configuration over-writes any differing factory default
settings.
Timeout
Timeout specifies the amount of time that a user can remain logged in to the Satellite web interface when no
interaction has occurred.
Figure 10 –System section - Timeout section
The time is entered in seconds, for example if you want to set the unattended Timeout time to 5 hours enter:
18,000 seconds which = 300 minutes which = 5 hours.
Firmware Update
Important –
In situations where your gateway and satellite were provided to you pre-configured by your Internet Service Provider, the
firmware upgrade is remotely managed by the provider. Do not install firmware updates yourself, as this may make your
Satellite inoperable.
If a firmware update is released, you can apply it to the satellite by accessing the web interface. To access
this page, select Management from the menu on the left, then choose Firmware Update from the submenu.
Figure 11 –Firmware update section
1From the Update Firmware screen, select the Select Firmware button to locate the firmware file. The
file name appears next to the Select Firmware button when the upload is complete.

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2Select the Clear current configuration checkbox if you wish to permanently delete the previous
firmware files.
3Select the Update button to proceed.
Figure 12 –Firmware update section –Start update button
4A progress dialog appears. Once the upgrade process reaches 100%, the Satellite reboots.
5Wait 10 minutes and then refresh the page. The Login screen is displayed. The update is complete.
Time
To ensure the accuracy of the system time, synchronize the router's system time with the network time. You
can also elect to use Daylight Saving Time if it applies to your area.
To access this Time Setting page, select Management from the menu on the left, then choose Time from the
submenu.
Figure 13 –Time Setting section
Select the Save button to apply the settings.