
Before requesting (after sales) service
Water does not come out.
-Is the house water supply cut off?
-Isn’t the water supply valve locked?
-Have you pulled the hot / cold water handle firmly forward?
(Turn the handle clockwise to warm water, counterclockwise to cold water)
Low water pressure
hot or cold water come only.
-Is the water pressure originally weak or the pipeis too narrow?
-Is the water main valve open toolittle?
-Is the shower main valve open toolittle?
-Is your home or water heating system turned off?
-Did you push the hot / cold water handle to the left or right?
Water temperature changes
during the shower
-You may experience the water temperature change during its usage.
But mostly it is caused by the capacity of boiler or hot water supply system.
-If you use water at the same time in the kitchen,
balconyor elsewhere in the house during the shower,
the water pressure or temperature may change. It is not a product defect.
Shower head, hand shower
is blocked or water is leaned
to one side.
-Is the shower head or hand shower nozzle blocked with some foreign material?
-Clean the nozzle using a sharp pin(needle, clothing pin),
and if it is not improved, ask to Seller for repairing
Water leakages from the
head shower orconnection
part
-Is the hand shower securely assembled?
-Is the shower hose connected to the main unit securely fastened?
(Please fully tighten the head to the right)
-Is the rubber ring in the hand shower broken or missing?
-Is the flat packing ring of the shower hose connected to the main body missing?
(Please put a rubber ring orpacking to connect place)
Water drops downfrom the
shower head
Leftover water in the shower head may drops down. It is not a malfunction
Safety regulations
This is for user's safety and to prevent property damage. Please read as below carefully and use it correctly.
Do not disassemble,
repair or modify unnecessarily
Do not apply excessive force or
shockduring the operation
Do not keep close electrical
appliances such as hair dryers,
electric shavers and etc.
Do not install in areas where the
water pressure is too low.
Be sure to open the hot / cold water
handle slowly and put it in the
center position after use.
Do not throw or drop the
hand shower.
>It may cause malfunction.
>It may cause damage.
>Water may cause electric leakage or electric shock.
>In case of water tank (roof water tank) type apartment,
top floors do not show product performance properly.
(Necessary minimum water pressure: 2.0 kg / cm2 or more)
>This is to prevent burns by hot water.
>It may cause injury or damage to the feet or head.
Please be aware that the hand with foam is slippery.