Ceiva CEIVAlife LIF408A User manual

TABLEOFCONTENTS

1.Introduction–Welcome!
 HUHere’swhatyourCEIVAlifeDigitalPhotoFrame™isUH
 HUHere’swhatyourCEIVAlifeframedoes
 HUHere’showyourCEIVAlifeframeworksUH

2.Readytogetstarted?
 HUWhat’sinthebox?
 HUYourCEIVAlifeDigitalPhotoFrame

3.SettingupYourCEIVAlife
 HUChoosingtherightplaceforyourframe
 HURegisteringyourCEIVAlifeframe
 HUPicturePlanUH
 HUConnecting
 HUTurningyourCEIVAlifeFrameoffandon

4.ViewPhotos
 HUNewpicturesonyourCEIVAlifeframeUH
 HUNavigatingyourCEIVAlifeFrameUH
 HUFrameModes
HUFrameButtons
 HUWhite,Black,Select,Left,Right,Up,Down&Menu
 HUMenuMode
HUIcons:Delete,Lock,Rotate&Print
HUBars:Whattodisplay,Settings,Connectionsettings&FrameInfo
 HUOtherscreenicons

 5.SendPhotos
 HUFromMemorycards
 HUSentby"guests"UH 
 HUUploadedfromtheCEIVAwebsite
 HUSentfromyourdesktop
 HUSentbyCEIVAmobile
 
6.SharePhotos
 HUInvite‐a‐guest
 HUAddressBook
 HUGueststatusUH

7.StorePhotos
 HUOrganizeyourphotosintoalbums

 HUCreateanalbumU
 HULinkanalbumU

8.DoEvenMore
HUPersonalizeyourphotos
 UAddmessagesandcomments
 UEditphotos
 UCreateinvitationsandcards
 UOrderprints‐EnableOne‐ButtonPrinting
 UGetnews,weather,sports…andmore

9.Troubleshooting
 Connectionproblems
 Displayproblems
 Sendingandreceivingproblems
 
10.Help
UWebsitehelpU 
UCustomersupportviaemail
 UHelpviaphone

11.UProductInformation
 UWarranties
 USafeguards
 UFCCStatement
 
12.UFrequentlyAskedQuestionsU 
 UFAQsaboutConnection&GettingStarted
UFAQsaboutSetup&Maintenance
UFAQsaboutDisplayingPhotos
UFAQsaboutSendingandReceivingPhotos
UFAQsaboutPicturePlanandotherfeaturesU

13.UIndex





1.Introduction‐Here’swhatyourCEIVAlifeDigitalPhotoFrameis

LifeShared.LifeCelebrated.

CEIVAistheworld’sonlyconnecteddigitalpictureframe,renownedforitseaseofuse
anduniquepatentedtechnology.

Insertamemorycardandviewyourphotosbrilliantlydisplayedwithprint‐likequality.

WithPicturePlanmembership,freeduringatrialperiod,yourCEIVAlifeprovidesyou
withendlessoptionstoview,send,shareandstorethepicturesthatmeanthemostto
you.

Youcanenjoyallyourownphotographsdisplayedinaslideshow,aswellasreceivenew
photosfromfriendsandfamily,anytime,fromanywhere.

1.Introduction‐Here’swhatyourCEIVAlifeDigitalPhotoFramedoes:

TheCEIVAPicturePlanisthecoreoftheCEIVAexperience

WiththeCEIVAPicturePlan,youcanwakeuptonewphotosofyourlovedones,
displayedonyourCEIVAframe:afull‐colorslideshowthatcanbeenjoyedevenwithout
aPCoraccesstotheInternet.

PicturePlanmembershipletsyouviewchannelsthatbringyouupdatesonweather,
sportsandnewsfromsuchCEIVANetworkpartnersasABCNews,ESPN,andThe
WeatherChannel.Youreceiveallthisautomatically,everyday.

PicturePlanprovidesyouwithaneasywaytoprotectyourmostpreciousasset‐your
photos.

PicturePlanmembershipallowsyoutosendasmanyphotosasyouliketotheCEIVA
Network,whichcanstoreanunlimitednumberofphotos.

YourinvitedguestscansendphotostoyourCEIVAframebyemailorphone,orthe
photoscanbedisplayedfromamemorycard.

Wouldyoulikeprints?Byusingsimpleon‐screenmenus,youcanorderthemdirectly
fromyourCEIVAlifeframefordeliveryviaU.S.mail.

Addpersonalizedmessagesandartworktoyourphotos,putindecorativeborders,
customizegreetingsandholidaycardsthatcanbedelivered‐‐wheneveryouchoose‐‐
tothoseyouloveontheirCEIVAframe.



1.Introduction‐Here’showyourCEIVAlifeframeworks:

PicturePlanmembershipgivesyouthechancetosharelife‐asithappens

OnceyouhaveyourCEIVAlifeDigitalPhotoFramesetup,itwilldisplayacontinuous
slideshowofphotosonCEIVA’shigh‐resolution,active‐matrixLCDscreen,viewablefrom
virtuallyanyangle.

Easy‐to‐useon‐screenmenusletyoucontrolbrightness,transitionspeed,andmore.

Eachnightorearlymorning,beforeyouwakeup,theCEIVAlifeDigitalPhotoFrameuses
anexistingphonelineorwirelessnetworktoconnectwithyourprivatephoto“In‐Box”
attheCEIVANetwork.

TheCEIVANetworkallowsyourCEIVAframetodial‐inandretrieveyourpictures
securely.There’snointerruptiontoyourphoneservice.YourCEIVAlifeframeconnects
withtheCEIVANetworkandretrievesupto50newphotos.Whenyouwakeup,you’ll
findabrand‐newslideshowplayingonyourCEIVAlifeframe.

ByconnectingtheCEIVAlifeframetoatelephoneline,wirelessnetworkorbroadband
connection,youcanreceivephotosofthosethatmattermosttoyou,nomatterhowfar
awayorthetimeofday.

YourCEIVAlifeframehelpsyousaveyourdigitalphotosandorganizethemintoalbums,
anditprovidesyouwithasimplewaytolocatephotosthatwouldotherwisebehidden
insideacomputerorcloset.

YourCEIVAlifeprovidesyouwithendlessoptionsforseeing,showingandstoring
photos.Thisonlinemanualwilltakeyoufromregistrationandsetuptoreceiving
picturesandsharingtheminallsortsofinterestingways.




2.ReadytoGetStarted?‐What’sinthebox?

1.CEIVAlife™DigitalPhotoFrame
2.ACPowerSupply
3.CEIVAWirelessAdapter
4.PhoneExtensionCord
5.DualPhoneSplitter
6.QuickstartGuideandQuickTips
7.InterchangeableBlackandWoodFaceplates


2.ReadytoGetStarted?‐IsSomethingMissingorDamaged?

Locatethe12‐digitserialnumberonthebottomofyourCEIVAlifeframe.Ifanythingis
missingordamaged,pleasecall1‐877‐MYCEIVA(1‐877‐692‐3482)tospeakwiththe
CEIVACustomerCareTeam.

TIP:ThebackpageoftheQuickstartGuidehasemptyslotsforyoutowritedownyour
serialnumberandotherimportantinformation.Pleasefillitinandkeepitinasafe
place.

NOTE:Pleasekeeptheoriginalproductpackagingincaseyouneedtoreturnyour
CEIVAlifeDigitalPhotoFrameforrepairs.


2.ReadytoGetStarted?‐YourCEIVAlifeDigitalPhotoFrame

FrontView
1.Menubutton
2.LeftButton
3.RightButton
4.NewPhotoIndicator
5.DownButton
6.UpButton
7.SelectButton

BottomView
8.ProductLabel
9.PowerLight
10.SerialNumber

RearView
11.CFI/CFIISlot(forCompactFlash®orMicrodrive™memorycard)
12.SD/MMC/MSSlot(forSecureDigital™,MultiMediaCard™,MemoryStick®,
MemoryStickPRO®,MemoryStickDuo™,MemoryStick
PRODuo™,SmartMedia™,xD‐PictureCard™,miniSD™)
13.C‐Port1
14.C‐Port2
15.PhonePort
16.PowerPort
17.PictureButton
18.BrightnessButton



3.Settingup‐Choosingtherightplaceforyourframe

WhenpickingalocationforyourCEIVAlifeframe,putitinaplacethat’seasytosee,
awayfromdirectsunlight,andnotexposedtoextremetemperatures.Itshouldalsobe
nearapoweroutletandatelephonejack,ifyou’reusingaregularphonelineto
connect.


3.Settingup‐RegisteringyourCEIVAlifeframe

YouneedtoregisteryourCEIVAlifeframe,andcreateafreeCEIVAAccount,inorderto
activateyourPicturePlantrialserviceandreceivefreesoftwareupdatesaswellas
specialmemberdiscountsandservices.

Toregister(andcreateyourCEIVAaccount),gotohttp://www.ceiva.com/gettingstarted
andfollowtheeasystep‐by‐stepinstructions,orcallCEIVACustomerCareat1‐877‐
MYCEIVA(1‐877‐692‐3482).Pleasehaveyourserialnumberreadywhenregistering.

TIP:TheserialnumberislocatedonthebottomofyourCEIVAframe.

TheregistrationprocessisagoodopportunitytoactivateyourPicturePlanservice.

PicturePlanisthemagicbehindtheCEIVAexperience.

YourCEIVAlifecomeswithalimitedperiodoffreePicturePlanmembership.Ifyou’d
liketoknowhowtoextendthatmembership,ortolearnmoredetailsaboutthe
PicturePlanLifetimeWarranty,clickUhereU.[linkstoPicturePlansection]

TheunmatchedfeaturesandservicesthatcomewiththePicturePlanLifetime
WarrantyarevalidforthedurationofyourPicturePlanmembership.




3.SettingUp‐PicturePlan®

YourpurchaseofCEIVAlifeprovidesyouwithPicturePlanmembershipforfreeduringa
trialperiod.

NOTE:Pleaseseedetailsontheboxforthelengthofyourtrialperiod.

PicturePlanmembershipletsyouwakeuptopicturessenttoyoufromfriendsorfamily
membersthousandsofmilesaway,ortoanentirelynewsetofphotosautomatically
displayedfromyourownlimitlesscollection,storedontheCEIVANetwork.

AfteryourfreePicturePlanmembershipexpires,youhavetheoptiontopurchase
PicturePlanmembershipforaslowas$6.95permonth.

NOTE:PicturePlan’smonthlyrateof$6.95isbasedonamulti‐yearmembership

EveryPicturePlanmembergainsunlimitedaccesstotheseunmatchedfeaturesand
services:

ACOMMUNITYcreatedwithease
WithPicturePlanmembershipyoucansecurelysharephotosonanetworkofframes
withinyourowncircleoffriendsandfamily.Sharewithonepersonorallwithasingle
click.Youcancreategroups,invitefriends,andeasilyreceivenewphotosviae‐mailor
cameraphone.PutyourphotosonanyCEIVAframeanywhereintheworld.

AsPERSONALasyouwantittobe
Photostellthestoryofyourlife.Nowyoucansharethosestoriesinyourownstyleby
personalizingyourphotos.Adddecorativeborders,personalmessagesandartwork.You
cansendcustomizedphotogreetingsandholidaycards,tobedeliveredwhenyou
choose.

Youcanalsogetupdatesontheweather,news,sports,horoscopesanddozensofother
channels–alldelivereddaily.

TheSECURITYofthePicturePlanLifetimeWarranty
Nothingisaspriceless‐orirreplaceable‐asyourphotos.That’swhyCEIVAPicturePlan
membershipcomeswithexclusivefeaturesthatkeepyourphotossafe.

NOTE:CEIVA’sPicturePlanLifetimeWarranty(ifitbreaks,wefixit)isvalidforthe
durationofyourPicturePlanmembership.Thecustomerpaysreturnpostage.

EveryPicturePlanmemberenjoysautomaticongoingsoftwareupgrades,ensuringthat
yourCEIVAlifeframewillalwaysbeup‐to‐date.


PicturePlanmembersreceiveconstantvirusprotectionupdates,liveU.S.‐based
customerservice,SPAMfiltrationtechnologyandafreeno‐risktrialperiod.

PicturePlanmembershipprovidesyouwiththeseotherfeatures‐Youcan:
•Uploadyourmemorycardphotosandmakethempartofyourpermanent
collection
•Lockinphotossothatyourfavoritesarenotdeletedfromyourslideshow
•Orderprints
•ViewapendingprintorderandcancelitbeforeCEIVAprocessesit
•Specifywhatcontenttoincludeinyourslideshow
•Bealertedtonewphotos
•ChoosehowtoconnecttotheCEIVANetwork
•ControlhowoftentoconnecttotheCEIVANetwork
•Suspendconnectionwhentraveling,orsetyourCEIVAonVacationMode


3.Settingup‐Connecting‐Pluginthepowercord

Plugthepoweradapterintoanelectricaloutletthat’snotcontrolledbyalightswitch.

NOTE:Werecommendthatyouuseasurgeprotectorpowerstriptopreventsurgesof
electricalcurrentfromdamagingyourCEIVAlifeframe.

Plugtheotherendofthepowercordintotheroundpoweraccessport(labeledPower)
locatedonthebackoftheCEIVAlifeDigitalPhotoFrame.

3.Settingup‐Connecting‐PhoneConnection

Plugoneendofthephonecordintoaphoneoutlet.Ifthatoutletissharedbyafax
machine,answeringmachineoranotherphone,usethedualphonesplitter(included).

Plugtheotherendofthephonecordintothesquarehole(labeledPhone)locatedon
thebackoftheCEIVAlifeDigitalPhotoFrame.

[photoofhandpluggingphonecordintotheCEIVAframephonejack]

NOTE:IfyourCEIVAlifeframeisdialingfromalocationthatrequiresaDialingPrefix,
clickUhereU.[linkstodialingprefixpage]

NOTE:IfyourtelephonesystemusesPulseDialing,youmayhavetoadjusttheDial
Type.Ifso,clickUhereU.[linkstodialtypepage]

NOTE:Ifyouaredialinginoverthetelephoneline,yourCEIVAlifeframeusesaninternal
modemandthedefaultsettingis33.6kbps.Ifyouneedtoadjustthissetting,clickUhereU.
[linkstomodemstatepage]

3.Settingup‐Connecting‐LocalAccessNumbers

LocalAccessNumbers
TheCEIVANetwork™providesover12,000localtelephonenumbersthroughoutthe
UnitedStates,CanadaandPuertoRico.Youcanchooseyourlocalaccessnumberduring
registration.

Iftherearenolocalnumbersinyourimmediatearea,wehaveatoll‐freeserviceplan
available.

PleasecontinuetochecktheLocalNumberAvailabilityTooleveryfewmonthsaswe’re
alwaysaddingnewnumbers.ClickHULocalNumberAvailabilityToolUH(whilepressingdown
Controltabonyourcomputer)andthatwillbringuptheLocalAccessNumberwindow.
Followon‐screeninstructions,puttinginyourareacode,yourphonenumberandthe
encryptedword,ameasurethatprotectsyourprivacy.Scrolldownthelistofphone
numbersandpicktheonemostappropriateforyou.

NOTE:TheavailabilityofLocalServiceinyourimmediateareaissubjecttochangeat
anytime.





3.Settingup‐Connecting–Phoneconnection‐Adjustdialingprefix

Telephonesettings
TheTelephoneSettingsscreenallowsyoutomodifyhowyourCEIVAlifeframedialsinto
theCEIVANetwork.

Ifyourtelephonesystemrequiresadial‐outprefix,suchas9(forexample,9+(123)+
456‐7890),youwillneedtoenterthisdialingprefixintoyourCEIVAlifephonesettings.

1.OnyourCEIVAlifeframe,presstheMenubutton
2.UsetheDownbuttontohighlightSettings,pressingSelecttoconfirm.
3.IntheSettingsscreen,chooseConnectionSettings,pressingSelect
4.UsetheDownbuttontoscrolltoTelephoneSettings,pressingSelect.
5.UsetheDownbuttontoscrolltoModemPrefix
6.PresstheLeftorRightbuttonstoscrolltoyourphoneline’sprefix.

NOTE:Ifthedialingprefixyouneedisnotlisted,pleasecontactCEIVA'sCustomerCare
Departmentat1‐877‐MYCEIVAor1‐877‐692‐3482

7.ScrolldowntohighlightSaveandsavetheprefix
8.HolddowntheWhitebutton(Picture)onthebackofyourCEIVAlifeframeuntilyou
seethemessage“Youcanletgonow,I’mconnecting.”
9.ThenletgooftheWhitebuttonandyourCEIVAlifewillattempttodialintotheCEIVA
Network.Thismaytakeafewminutes,somakesurenottousethephoneuntilthe
CEIVAlifecompletesitscall.



3.Settingup‐Connecting‐Phoneconnection‐Adjustdialtype


Telephonesettings
TheTelephoneSettingsscreenallowsyoutomodifyhowyourCEIVAlifeframedialsinto
theCEIVANetwork.

Ifyoudonothavetouchtonedialing,youcanstillreceivephotosonyourCEIVAlife,but
firstit’snecessarytochangethephonesettingonyourframe.

1.OnyourCEIVAlifeframe,presstheMenubutton
2.UsetheDownbuttontohighlightSettings,pressingSelecttoconfirm
3.IntheSettingsscreen,chooseConnectionSettings,pressingSelect
4.UsetheDownbuttontohighlightTelephoneSettings,pressingSelect
5.UsetheDownbuttontoscrolldowntoDialType
6.PresstheLeftorRightbuttontochangefromTONEtoPULSE

Onceyouhavesavedthedialtype,holddowntheWhitebutton(Picture)onthebackof
yourCEIVAlifeframeuntilyouseethemessage“Youcanletgonow,I’mconnecting.”

ThenletgooftheWhitebuttonandyourCEIVAlifewillattempttodialintotheCEIVA
Network.Thismaytakeafewminutes,somakesurenottousethephoneuntilthe
CEIVAlifecompletesitscall.
NOTE:If,afterchangingthedialtypetopulse,yourCEIVAlifedoesnotconnectproperly,
pleasecontactCEIVA'sCustomerCareDepartmentat1‐877‐MYCEIVAor1‐877‐692‐
3482.

3.Settingup‐Connecting‐Phoneconnection‐Adjustmodemstate


Telephonesettings
YourCEIVAlifeframedialsintotheCEIVANetworkviaaninternalmodem;the
TelephoneSettingsscreenallowsyoutomodifythemodemsettingifyouarehaving
difficultiesconnectingviathephoneline.

1.OnyourCEIVAlifeframe,presstheMenubutton
2.UsetheDownbuttontohighlightSettings,pressingSelecttoconfirm
3.IntheSettingsscreen,chooseConnectionSettings,pressingSelect
4.IntheConnectionSettingsscreen,chooseTelephoneSettings,pressingSelect
5.UsetheDownbuttontoscrolldowntoModemState
6.PresstheLeftorRightbuttontochangefrom33.6kbps(thedefaultposition)to28.8
kbps,14.4kbpsor9.6kbps.

Onceyouhavesavedthemodemstate,holddowntheWhitebutton(Picture)onthe
backofyourCEIVAlifeframeuntilyouseethemessage“Youcanletgonow,I’m
connecting.”

ThenletgooftheWhitebuttonandyourCEIVAlifewillattempttodialintotheCEIVA
Network.Thismaytakeafewminutes,somakesurenottousethephoneuntilthe
CEIVAlifecompletesitscall.

NOTE:If,afterchangingyourmodemstate,yourCEIVAlifedoesnotconnectproperly,
pleasecontactCEIVA'sCustomerCareDepartmentat1‐877‐MYCEIVAor1‐877‐692‐
3482


3.Settingup‐Connecting‐Wireless

InordertoconnectyourCEIVAlifeframeandCEIVAwirelessadaptertoyourwireless
internetconnection,pleasemakesureyouhavethewirelessnetworksettingslisted
below.

Ifyouareunsurehowtoaccessyournetworksettings,pleasecontactyourwireless
routercompanyandtheywillbeabletoshowyouhowtoaccessyourwirelessnetwork.

ThenetworksettingsmustbeenteredintoyourCEIVAframeexactlyastheyappearin
yourwirelessnetworkoryourframewillnotconnect.

NetworkName/SSID
NetworkKey



HowtoConnect

1.PlugtheCEIVAlifeWirelessadapterdirectlyintoyourCEIVAframe’sC‐Port1
2.PresstheMenubuttononthefrontofyourCEIVAlifetoactivateMenuMode.
3.Onthemainmenuscreen,chooseSettingsbypressingtheSelectbutton
4.OntheSettingsscreen,chooseConnectionSettings
5.OntheConnectionSettingsscreen,chooseHowToConnect
6.OntheHowToConnectscreen,chooseWirelessandpresstheSelectbutton
7.PresstheSelectbuttonagaintosaveyourselection
8.FromtheSetupWirelessscreen,pressSelectonSelectWirelessNetwork
9.Theframewillautomaticallyscanforavailablenetworksanddisplaythemonthe
followingscreen,theSelectWirelessNetworkscreen
10.OntheSelectWirelessNetworkscreen,usetheleftandrightbuttonstoscroll
throughavailablenetworks.

11.Ifyoudonotseeyournetworkinthelist,pressSelectwhenRefreshishighlightedto
scanagain
12.PresstheSelectbuttontochooseanetwork

13.PresstheSelectbuttonagaintosaveyourselection.
14.Ifyournetworkdoesnotrequireakey(password),youarefinished.

15.Ifyournetworkrequiresakey,pleaseenteritatthistimeviatheon‐screen
keyboard.Selectingeachletterornumberisthesameprocessastextingonamobile
phonekeypad.
16.PresstheSelectbuttontwicetosaveyourselection.
17.UsethedirectionalbuttonstoscrolltoExit
18.WhenExitishighlighted,pressSelecttoexitMenuMode.

PushandholdtheWhitebutton(Picture)locatedonthebackofyourCEIVAlifeuntilyou
seethemessage,“Youcanletgonow,I’mconnecting.”

ThenrelaxwhileyourCEIVAlifeconnectstotheCEIVANetwork.
Astatusscreenwillindicatetheconnectionprogress.
0BOncecompleted,yourCEIVAlifeisreadytoreceiveanddisplayphotosautomatically.