Ceiva Ceiva 2 User manual

User Guide

Welcome! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 3
• Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 3
• Here’s How It Works . . . . . . . . . . . . . . . . . . . . . . . .page 3
Quick Start Instructions . . . . . . . . . . . . . . . . . .page 4
• In The Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 4
• Missing Something Something Damaged . . . . .page 4
Product Diagrams . . . . . . . . . . . . . . . . . . . . . . .page 5
• Getting To Know Your Receiver . . . . . . . . . . . . . . .page 5
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 6
• Registering Your Receiver . . . . . . . . . . . . . . . . . . .page 6
• Plugging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 7
• Choosing A Location . . . . . . . . . . . . . . . . . . . . . . .page 8
• Receiving Your First Pictures . . . . . . . . . . . . . . . . . .page 8
Inviting Family & Friends To Send Photos . . . .page 10
• If You Have A Computer . . . . . . . . . . . . . . . . . . . .page 10
• If You Don’t Have A Computer . . . . . . . . . . . . . . .page 10
What Do The Buttons Do? . . . . . . . . . . . . . . . .page 11
• White Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 11
• Black Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 11
Advanced Features . . . . . . . . . . . . . . . . . . . . . .page 12
• Action Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 13
• Info Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 13
• Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 13
• Buttons (Previous, Next, Print, Lock, Delete, Yes/No) . .page 14
Sending Photos . . . . . . . . . . . . . . . . . . . . . . . . .page 16
Neat Things To Do for Senders . . . . . . . . . . . .page 17
• Create Postcards, send Greeting Cards
and order prints, mugs, magnets and more! . . . .page 17
Table Of Contents
Table of Contents

Neat Things To Do for Receivers . . . . . . . . . . .page 18
• Online image galleries and getting channels
for news, sports, weather and more! . . . . . . . . . .page 18
Frequently Asked Questions . . . . . . . . . . . . . . .page 19
• What do I need to use my
CEIVA Digital Photo Receiver . . . . . . . . . . . . . . .page 19
• Who can send photos to my
CEIVA Digital Photo Receiver . . . . . . . . . . . . . . .page 19
• How do I care for my
CEIVA Digital Photo Receiver . . . . . . . . . . . . . . .page 19
• How do I control the picture
“on” and “off” times . . . . . . . . . . . . . . . . . . . . . .page 19
• How many pictures are stored on my
CEIVA Digital Photo Receiver . . . . . . . . . . . . . . .page 20
• What if my CEIVA Digital Photo Receiver
didn’t update last night . . . . . . . . . . . . . . . . . . . .page 20
• Can I use the CEIVA Digital Photo Receiver
in my office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 20
• Can I use DSL, Ethernet or current ISP to
connect my CEIVA Digital Photo Receiver . . . . .page 21
• How do I Delete or Lock pictures that are
displayed on my CEIVA Digital Photo Receiver . .page 22
• How do I order prints directly from my
CEIVA Digital Photo Receiver . . . . . . . . . . . . . . .page 22
• What happens if I am using the telephone or pick
up the telephone handset when my CEIVA Digital
Photo Receiver is trying to retrieve pictures . . . .page 22
• What happens if I move . . . . . . . . . . . . . . . . . . .page 22
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .page 23
The Fine Print . . . . . . . . . . . . . . . . . . . . . . . . . .page 25
Your Account Information . . . . . . . . . . . . . . . . .page 28
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 29
Table of Contents
(continued)
Table of Contents

3
Welcome!
Now you can receive digital
photos from your friends
and family, from just about
anywhere in the world,
without a computer! Brought
to you by CEIVA, the CEIVA
Digital Photo Receiver is a
revolutionary way to stay
connected with the people you care
about most.
Here are some of the unique ways your New and Improved CEIVA
(pronounced SEE-va) Digital Photo Receiver can help keep you
in touch with your loved ones:
• Receive up to 30 new photos a day from family and friends
• Display a slide show of up to 30 photos at a time
• Order a print by mail directly from your CEIVA Digital
Photo Receiver
If you have a computer, or give a friend or family member who
has a computer, access to your Receiver’s account, you can also:
• Customize your slide show rotation time to adjust the
automatic slide show of the pictures displayed on
your CEIVA Receiver.
• Set your Receiver to turn on and off automatically
so that it’s awake when you are.
• Access your CEIVA account from any web browser
to manage your pictures, access albums, and set add
and delete picture commands for your CEIVA Receiver’s
next dial-in to the CEIVA Network.
• Send photos to your own Receiver, or to others’ Receivers.
• Turn photos into one-of-a-kind cards with personal messages.
• View personalized entertainment and information channels
such as news, sports and local weather.*
Here’s how it works:
Each night, your CEIVA Digital Photo Receiver uses your existing
phone line to make a short telephone call to your private photo
“In-Box” at www.Ceiva.com. The Receiver automatically checks
for, and retrieves up to 30 new images. When you wake up the
next day, you’ll find a brand new slide show displayed on your
Receiver!
*CEIVA Content Channels are subject to change without notice.

4
Quick Start
Quick Start Instructions
In The Box:
Here’s everything you’ll need to set up your New and Improved
CEIVA Digital Photo Receiver, and begin receiving pictures.
• CEIVA Digital Photo Receiver
• Telephone Cord
• Dual Phone Jack
• AC Power Supply
• Owner’s Guide
Follow the 4-step “Welcome to CEIVA” guide inside the front flap
of your CEIVA Digital Photo Receiver’s box. For more complete
instructions, see the Setting Up section of this guide.
Missing something?
Something damaged?
Locate the 12 digit serial number
on the bottom of your CEIVA
Receiver’s stand, or on the sides
of the product box, and call
1-877-MYCEIVA (1-877-692-3482)
to speak with the CEIVA
Customer Care Team.
NOTE: Please keep the original prod-
uct packaging, should you need to return
your CEIVA Digital Photo Receiver for repairs.

5
Product Diagrams
Product Diagrams
Getting To Know Your Receiver
1
1
2
3
4
5
6
7
Brightness Button
Button Tray - push the front of the
button tray gently to open it
Power Indicator
C-PORT
future expansion
POWER
PHONE LINE
Picture Button
Previous Picture
Next Picture
Lock Picture
Print Picture
Delete Picture
Yes Button
No Button
8
You’ve Got Smiles
Indicator Light
7
6
5
4
3
2
1
8

6
Setting Up
Setting Up
Just 4 Easy Steps!
REGISTERING YOUR
CEIVA Digital Photo Receiver
Log onto www.ceiva.com to register your CEIVA Digital Photo
Receiver. Remember that you need to have an account
established at the CEIVA website, and that a subscription is
necessary to receive pictures on your CEIVA Receiver.
Please have your Receiver’s serial number, and a valid credit
card or a gift subscription code available to proceed with
registration. The serial number is located on the sides of the
product box and on the bottom of the CEIVA Digital Photo
Receiver’s stand. The CEIVA website will walk you through the
registration process, and before you know it your CEIVA Digital
Photo Receiver will be ready to retrieve pictures!
If your CEIVA Receiver is dialing from a location which has “Pulse
Dialing” or is in need of a dialing prefix, please visit the CEIVA Care
Support pages (available at help.ceiva.com) to learn more.
If you received your CEIVA Digital Photo Receiver as a gift:
Your Receiver may already be registered with a subscription for you.
Please check with the individual that provided you with your gift.
Should you be in need of assistance, contact the CEIVA
Customer Care Team at 1-877-MYCEIVA (1-877-692-3482).
NOTE: If you install your CEIVA Digital Photo Receiver before registering it
to the CEIVA Network, and try to retrieve images, an error message will be
displayed on the LCD screen.
1

PLUG IN THE POWER CORD!
PLUG IN THE PHONE LINE!
Plug the power adapter into an elec-
trical outlet that is not controlled by a
lightswitch. As with most consumer
electronic items, we suggest making
use of a “surge protector” or “power
strip” extension cord to protect your
CEIVA Receiver against surges of
electrical current. Plug the other end
of the power cord into the round
Power Access hole on the back of
the CEIVA Digital Photo Receiver.
If you need to share a phone jack
with an answering machine, fax
machine or another phone, use
the dual phone jack (included).
It will provide you with an addi-
tional outlet.
Insert the other end of
the telephone cord into
the square Telephone
Access hole on the
back of the CEIVA Digital
Photo Receiver.
7
Setting Up
Setting Up
(continued)
2
3
A.
A. B.

When choosing a location for your CEIVA Digital Photo
Receiver remember to:
• Place the CEIVA Digital Photo Receiver where it’s going
to be easy to see, and is away from direct sunlight, water,
moisture or exposure to extreme temperatures.
• Place the CEIVA Digital Photo Receiver near a power
outlet and an existing telephone jack.
ATTENTION: Your CEIVA Digital Photo Receiver requires an analog
phone line to place its daily call to the CEIVA Network. A digital line
could cause a malfunction, or damage to the CEIVA Digital Photo
Receiver. Digital lines are most commonly used in offices and hotels,
however even in these locations analog phone lines are used by fax
machines.
RECEIVING YOUR FIRST PICTURES!
Setting Up
(continued)
8
Setting Up
4
To get started, press and hold
the white button on the back
of your Receiver. Your CEIVA
Digital Photo Receiver will
make its initial call to retrieve
its first set of pictures.
A status bar is displayed at
the bottom of the screen,
slowly moving from left to
right. You will also see an
on-screen message which
reads “You can let go now,
I’m connecting. To cancel,
press my button again.”
A. B.
▼▼▼▼

Receiving Your First Pictures (continued)
Your CEIVA Digital Photo Receiver is now ready to receive photos!
When new photos have arrived, the green “You’ve Got Smiles”
light on the front of your CEIVA Receiver will glow to alert you.
“You’ve Got Smiles”light –This light will glow to alert you when new
pictures have been received on your CEIVA Digital Photo Receiver.
Touching any button on the Receiver will turn the light off.
A set of photos welcoming you to the CEIVA Community along
with images which showcase some of the wonderful features of
your CEIVA Receiver have been provided for you when your
CEIVA Receiver first connects to the CEIVA Network.
From this point forward, your CEIVA Digital Photo Receiver will
automatically dial into its personal In-Box, each night retrieving up
to 30 new photos. In the event you wish to retrieve the next set of
pictures waiting in your In-box, simply press and hold the white
button again, causing your CEIVA Receiver to dial in.
NOTE: To help you receive the most enjoyment from your CEIVA Receiver,
the “31st” picture (which may not be deleted and can only be viewed
when manually stepping through the slide show) is the “Tip Of The Month”
provided by CEIVA.
Setting Up
(continued)
9
Receiving Photos

10
Inviting Others
Inviting Family and Friends
To Send You Photos
If you have access to a computer:
Remember that only CEIVA Members listed on your CEIVA
Receivers “Guest List” are able to send pictures to your CEIVA
Digital Photo Receiver. To invite family and friends to send you
photos, simply log into your CEIVA account and click on the
“Invite a Buddy” icon. You’ll have the opportunity to enter up to 5
names and e-mail addresses at a time. We'll send your family and
friends an invitation (from you) to join CEIVA (which is FREE). Once
they've become a member, we'll automatically add them to your
CEIVA Digital Photo Receiver's Guest List. There's no limit to the
number of times you can use the "Invite A Buddy" feature, and the
more guests you have, the more pictures you can expect!
If you DO NOT have access to a computer:
Invite your friends and family who do have Internet access to
register as members at www.ceiva.com (it’s free!). After they've
completed the brief registration process, have them inform you of
their “Sign-In ” name. Call the CEIVA Customer Care Team at
1-877-MYCEIVA to add your family and friends to your CEIVA Digital
Photo Receiver's "Guest List". It takes just a minute, and when
you’re finished, your Guests will have permission to send pictures to
your CEIVA Digital Photo Receiver.
Visit our website at www.ceiva.com for a complete overview of all the
wonderful features available to you!

White Button –The white button
on the back of the CEIVA
Receiver performs a variety of
functions. To start the slide show,
press down on the button until
the message “You can let go
now to start the slide show” is
displayed on the screen. To
force a connection and retrieve
pictures from your Receiver’s
In-Box, simply press down on
the button until the message,
“You can let go now, I’m con-
necting” is displayed on the
screen. To stop the slide show
on your favorite picture, simply
press the button once when the picture you are looking for is dis-
played. This will also display the picture sender’s information on the
screen for a moment. Your CEIVA Receiver has been set to automati-
cally return to the slide show mode after 2 minutes. This setting may be
turned off or adjusted at the CEIVA website.
Black Button –The black button
on the back of the CEIVA
Receiver adjusts the brightness
setting of your CEIVA Digital
Photo Receiver's screen.
Pressing the black button will
display a "brightness bar" on
the left side of the Receiver's
screen. Press and release the
black button to advance to the
next setting, or to turn your
CEIVA Receiver off. Pressing the
button once after the screen is
dark will turn the screen back
on. Holding down the black
button will allow you to scroll
through the brightness settings.
What Do The Buttons Do?
11
The Buttons

12
Advanced Features
Advanced Features of the
CEIVA Digital Photo Receiver
So far we have discussed the basic features and functions of the
CEIVA Digital Photo Receiver, however your CEIVA Receiver can
do much more. To learn about the advanced features of your
CEIVA Receiver, read on!
The New and Improved CEIVA Digital Photo Receiver has many
new features that will add to your viewing pleasure. To access
these features, gently push in on the "button tray" on the
front of your Receiver, just below the image screen. The tray
will slowly glide open, and reveal the buttons which are displayed
in the above diagram. Instructions on the next pages explain
its functions.
The "Advanced Features" of your CEIVA Digital Photo Receiver
allow you to make use of a variety of functions directly from your
Receiver. The following page will describe each feature in detail.
Please note that while making use of the "Advanced Features" of
your CEIVA Receiver you will view the following on screen
displays both at the top and bottom of the Receivers screen.
Next
Previous
No
Yes
Print
Lock
Delete

ACTION BAR
The Action Bar is displayed at the top of the Receiver’s screen
anytime an action such as Deleting, Locking or Ordering a print is
requested. Simply answer "Yes" or "No" to the question displayed
on the Receiver’s screen to confirm or deny the action requested.
Please note: Any action performed on the CEIVA Reciever will
overide any action requested on the website (e.g. A picture
marked for deletion at the CEIVA website will not be Deleted if the
the picture is currently Locked at the CEIVA Reciever). The CEIVA
Tip Of The Month (located in the 31st slot of your Receiver) may
not be Deleted. Additionally, Prints may not be ordered of any
CEIVA Content Channel at this time.
INFO BAR
The Info Bar is displayed at the bottom of the Receiver’s screen,
and displays a variety of information. The name of any CEIVA
member whom you have approved on your CEIVA Receiver's
"Guest List" will appear on the left side of the Info Bar. Additionally,
the number of each of the 30 images displayed on
your CEIVA Reciever is displayed on the left side of the Info Bar.
The icon of any action performed (such as Lock, Delete or Order
A Print) of an image will be displayed on the right side of the
Info Bar.
ON-SCREEN ICONS
Advanced Features
(continued)
13
Advanced Features
This icon is displayed in the right corner of the "Info Bar" when
a picture on the Receiver has been marked for deletion. This
action will be performed the next time your CEIVA Reciever
dials into the CEIVA Network.
This icon is displayed in the right corner of the "Info Bar" when
a print order has been placed. This action will be performed
the next time your CEIVA Reciever dials into the CEIVA
Network. Please note: canceling a Print Order of a specific
picture does not cancel any remaining print orders which
may have been placed.
This icon is displayed in the right corner of the "Info Bar" when
a picture on the Receiver has been locked. A locked picture
can only be deleted once it has been unlocked or the
"Delete" action is performed on it.

14
Advanced Features
Advanced Features
(continued)
PREVIOUS
The “Previous” button enables you to manually scroll through
pictures in reverse order on your CEIVA Receiver. Press the button
once to reverse to the previous picture. Continue to press and
release the button until you reach the photo you are searching for.
Pressing and holding the button down will resume the automatic
slide show in reverse order.
NEXT
The "Next" button enables you to manually scroll through pictures
in a forward direction. Press the Next button once to advance to
the next picture. Continue to press the button until you reach the
photo you are looking for. Pressing and holding the button down
will resume the automatic slide show.
Note: Using the “Previous” and “Next” buttons will stop the slide show
mode for a brief time. Your CEIVA Receiver will automatically resume the
slide show ater 2 minutes. The amount of time your CEIVA Receiver waits
before resuming the slide show may be adjusted in the Receiver Settings
area of the website.
PRINT
Push the “Print” button when you see a photo displayed on your
CEIVA Receiver that you would like to order a traditional print of.
Simply follow the on-screen questions to confirm your order. The
next time your Receiver dials into the CEIVA Network, your order will
be placed. If you change your mind, you may cancel your order
by scrolling through your pictures until you locate the picture you
ordered. Push the "Print" button again and follow the on-screen
instuctions to cancel your order. Remember that once your
Receiver dials into the CEIVA Network, your order will be
processed. Please allow 5-7 days to receive your picture in the
mail. Please note that your Receiver must be "print enabled" at the
CEIVA website to be able to place print orders.
If you received your CEIVA Digital Photo Receiver as a gift, the person who gave it to you
may have already enabled the print function.
CEIVA Prints are competitively priced. Check the website or call Customer Service to see
our current prices.
LOCK
The “Lock” button assures that a favorite picture isn’t deleted from
the slide show on your CEIVA Receiver as new pictures are added

each evening. To lock a picture, scroll to the picture you wish to
lock, then press the “Lock” button. The "Action Bar" will be
displayed at the top of your Receiver’s screen. Simply press the
"Yes" button to Lock the desired picture, or "No" to cancel your
request. Pressing "Yes" will confirm your request and will display
the "Info Bar" at the bottom of the Receiver’s screen. A padlock
icon in the right corner of the "Info Bar" indicates you have now
successfully locked this picture. To unlock the picture, simply press
the "Lock" button (once the picture is displayed on the Receiver’s
screen) and answer the "Action Bar" question at the top of
the screen.
DELETE
Pushing the “Delete” button will allow you to remove a picture
from your CEIVA Receiver’s slide show. Push the “Delete” button
when you see the picture you would like to delete. The "Action
Bar" will be displayed at the top of your Receiver’s screen. Simply
press the "Yes" button to Delete the desired picture, or "No" to
cancel your request. Pressing "Yes" will confirm your request and
will display the "Info Bar" at the bottom of the Receiver’s screen. A
trash can icon in the right corner of the "Info Bar" indicates you
have now successfully marked this picture for deletion. To cancel
your request, simply press the "Delete" button again, and
answer the "Action Bar" question at the top of the screen. Once a
picture has been marked for deletion, it is immediately removed
from the slide show rotation. Canceling the "Delete" request will
once again replace the picture in slide show rotation.
YES / NO BUTTONS
The Yes / No buttons allow you to confirm or deny any Advanced
Feature actions of the the CEIVA Digital Photo Receiver. Simply
press the appropriate button to answer the on-screen question
posted in the "Action Bar" at the top of the Receiver’s screen.
Note: Content Channels cannot be deleted, printed or locked directly
from your Receiver. You may change your CEIVA Content Channel selec-
tion at any time by logging into your account at www.ceiva.com or by
calling the CEIVA Customer Care Team at 1-877-MYCEIVA. The CEIVA Tip
Of The Month, which occupies the 31st slot is an information service
provided to you as a CEIVA Receiver owner. Designed to keep you
informed of new features and options available to you, the CEIVA Tip Of
The Month cannot be deleted.
Advanced Features
(continued)
15
Sending Photos

16
Sending Photos
Sending Photos
Anyone who has access to the Internet can send pictures to you.
Remember you must first give them permission by adding their
CEIVA sign-in name to the Guest List of your CEIVA Receiver. This
safeguards your CEIVA Receiver against any “spamming” or
unauthorized photos being sent to you. When you register your
CEIVA Digital Photo Receiver (or if someone registered it for you)
your sign-in name is automatically added to the Guest List of your
own Receiver.
Once a sender is a member at www.ceiva.com, sending photos
is easy:
• They (or you) simply go to the CEIVA website, log in, and
click on “Send”.
• Choose from images already stored on the CEIVA website,
or upload new photos from the sender’s computer.
• CEIVA members without a CEIVA Receiver may store 50 pictures
on the website (members with a CEIVA Receiver may store
up to 1,050 pictures per Receiver), and rotate them for future
sending and re-sending. The CEIVA website offers many
wonderful features when sending pictures, such as the ability to
customize pictures, store pictures in your own online albums
and create special messages for friends and family members
with CEIVA Receivers.
We encourage all those interested in sending pictures to go
to www.ceiva.com to learn about all the amazing features
available to you both when sending and using your CEIVA Digital
Photo Receiver.

17
Great Ideas
Neat Things To Do
for Senders!
Create Postcards
Send Greeting Cards
Order prints, mugs, magnets...
Using CeivaPrints, you can order different sized prints, magnets,
puzzles, mugs and keychains... all with your favorite photos on them!
You can also order by calling 1-877-MYCEIVA.
Have fun making postcards to send
to family and friends, complete with
borders, colors, messages and more!
What better way to say hello than with CEIVA?
You can send the perfect Greeting Card at
any time for any occasion!
If you love receiving photos on your Ceiva, and have a computer,
here are some neat things you can do when you send photos to
other Receivers.
If you don’t have a computer, you may want to suggest some of
these ideas to the family and friends who send photos to you.

18
Great Ideas
Neat Things To Do
for Receivers!
Use our online Galleries
Get news, weather, sports...
...and more! Select
free channels and
you’ll receive daily
updates on things
of interest to you,
even stuff for kids!
You’ll find a great selection of perfect ready-made images,
artwork, and cards to send to others... all within our gallery
section at www.ceiva.com!
You can also order
content channels
by calling
1-877-MYCEIVA.

Q
Q
Q
Q
19
FAQs
Note: FAQ’s are also available on-line at help.ceiva.com and are updat-
ed on a regular basis.
What do I need to use my CEIVA Digital Photo Receiver?
To use your CEIVA Digital Photo Receiver, you will need a standard
AC power outlet, and a working “analog” phone line. Make
use of the provided dual jack splitter if necessary. Remember, a
subscription to the CEIVA Network is necessary so that your CEIVA
Digital Photo Receiver may receive photos.
Who can send photos to my CEIVA Digital Photo Receiver?
With the owner’s permission, anyone with Internet access can send
pictures to a CEIVA Digital Photo Receiver from anywhere in the
world. Remember, anyone sending pictures must sign up for a FREE
membership at CEIVA. The member’s sign-in name is then put on
the “Guest List” of your CEIVA Receiver, allowing them to send you
pictures. The free membership also allows members to store up
to 50 pictures in on-line albums, customize pictures, add captions
and messages.
How do I care for my CEIVA Digital Photo Receiver?
Dust regularly with a clean, soft, dry cloth. Do not spray liquids
directly onto your CEIVA Digital Photo Receiver. Do not submerse
the CEIVA Digital Photo Receiver in water, or use your CEIVA in any
location where it may become wet.
How do I control the picture “on”and “off”times?
Adjusting your CEIVA Digital Photo Receiver’s automatic on and
off times may be done by logging into your account at
www.ceiva.com, and selecting the “Receiver Settings” option.
Once you have selected the desired times, remember to click on
“Update Receiver” to confirm your changes. To turn the LCD
screen of your CEIVA Receiver “on” or “off” now, simply press the
black button on the back of your Receiver until the screen is dark.
To turn the LCD screen on, simply press the black button again.
Note: If you’ve selected to have your CEIVA Digital Photo Receiver’s display turned
off during the night hours, your CEIVA Receiver will still dial into the CEIVA Network
to receive new pictures and update selected Content Channels. It should also be
noted that when the LCD screen is on, the back of the CEIVA Digital Photo
Receiver may be warm to the touch.
Frequently Asked Questions
About Your CEIVA Digital Photo Receiver