Ceiva CEIVAshare SHR508A User manual

TABLEOFCONTENTS

1.Introduction–Welcome!
 Here’swhatyourCEIVAshareDigitalPhotoFrame™is
 Here’swhatyourCEIVAshareframedoes
 Here’showyourCEIVAshareframeworks

2.Readytogetstarted?
 What’sinthebox?
 YourCEIVAshareDigitalPhotoFrame

3.SettingupYourCEIVAshare
 Choosingtherightplaceforyourframe
 RegisteringyourCEIVAshareframe
 PicturePlan
 Connecting
 TurningyourCEIVAshareFrameoffandon

4.ViewPhotos
 NewpicturesonyourCEIVAshareframe
 NavigatingyourCEIVAshareFrame
 FrameModes
FrameButtons
 White,Black,Select,Left,Right,Up,Down&Menu
 MenuMode
Icons:Delete,Lock,Rotate&Print
Bars:Whattodisplay,Settings,Connectionsettings&FrameInfo
 Otherscreenicons

 5.SendPhotos
 FromMemorycards
 Sentby"guests" 
 UploadedfromtheCEIVAwebsite
 Sentfromyourdesktop
 SentbyCEIVAmobile
 
6.SharePhotos
 Invite‐a‐guest
 AddressBook
 Gueststatus 

7.StorePhotos
 Organizeyourphotosintoalbums

 Createanalbum
 Linkanalbum

8.DoEvenMore
Personalizeyourphotos
 Addmessagesandcomments
 Editphotos
 Createinvitationsandcards
 Orderprints‐EnableOne‐ButtonPrinting
 Getnews,weather,sports…andmore

9.Troubleshooting
 Connectionproblems
 Displayproblems
 Sendingandreceivingproblems
 
10.Help
Websitehelp 
Customersupportviaemail
 Helpviaphone

11.ProductInformation
 Warranties
 Safeguards
 FCCStatement
 
12.FrequentlyAskedQuestions 
 FAQsaboutConnection&GettingStarted
FAQsaboutSetup&Maintenance
FAQsaboutDisplayingPhotos
FAQsaboutSendingandReceivingPhotos
FAQsaboutPicturePlanandotherfeatures

13.Index





1.Introduction‐Here’swhatyourCEIVAshareDigitalPhotoFrameis

LifeShared.LifeCelebrated.

CEIVAistheworld’sonlyconnecteddigitalpictureframe,renownedforitseaseofuse
anduniquepatentedtechnology.

WiththerequiredPicturePlanmembership,freeduringatrialperiod,yourCEIVAshare
providesyouwithendlessoptionstoview,send,shareandstorethepicturesthatmean
themosttoyou.Youcanalsoinsertamemorycardandviewyourphotosbrilliantly
displayedwithprint‐likequality.

Enjoyallyourownphotographsdisplayedinaslideshow,aswellasreceivenewphotos
fromfriendsandfamily,anytime,fromanywhere.


1.Introduction‐Here’swhatyourCEIVAshareDigitalPhotoFramedoes:


TheCEIVAPicturePlanisthecoreoftheCEIVAexperience

WiththerequiredCEIVAPicturePlan,youcanwakeuptonewphotosofyourloved
ones,displayedonyourCEIVAframe:afull‐colorslideshowthatcanbeenjoyedeven
withoutaPCoraccesstotheInternet.

PicturePlanmembershipletsyouviewchannelsthatbringyouupdatesonweather,
sportsandnewsfromsuchCEIVANetworkpartnersasABCNews,ESPN,andThe
WeatherChannel.Youreceiveallthisautomatically,everyday.

PicturePlanprovidesyouwithaneasywaytoprotectyourmostpreciousasset‐your
photos.

PicturePlanmembershipallowsyoutosendasmanyphotosasyouliketotheCEIVA
Network,whichcanstoreanunlimitednumberofphotos.

YourinvitedguestscansendphotostoyourCEIVAframebyemailorphone,orthe
photoscanbedisplayedfromamemorycard.

Wouldyoulikeprints?Byusingsimpleon‐screenmenus,youcanorderthemdirectly
fromyourCEIVAshareframefordeliveryviaU.S.mail.

Addpersonalizedmessagesandartworktoyourphotos,putindecorativeborders,
customizegreetingsandholidaycardsthatcanbedelivered‐‐wheneveryouchoose‐‐
tothoseyouloveontheirCEIVAframe.



1.Introduction‐Here’showyourCEIVAshareframeworks:

PicturePlanmembershipgivesyouthechancetosharelife‐asithappens

OnceyouhaveyourCEIVAshareDigitalPhotoFramesetup,itwilldisplayacontinuous
slideshowofphotosonCEIVA’shigh‐resolution,active‐matrixLCDscreen,viewablefrom
virtuallyanyangle.

Easy‐to‐useon‐screenmenusletyoucontrolbrightness,transitionspeed,andmore.

Eachnightorearlymorning,beforeyouwakeup,theCEIVAshareDigitalPhotoFrame
usesanexistingphonelineorwirelessnetworktoconnectwithyourprivatephoto“In‐
Box”attheCEIVANetwork.

TheCEIVANetworkallowsyourCEIVAframetodial‐inandretrieveyourpictures
securely.There’snointerruptiontoyourphoneservice.YourCEIVAshareframe
connectswiththeCEIVANetworkandretrievesupto50newphotos.Whenyouwake
up,you’llfindabrand‐newslideshowplayingonyourCEIVAshareframe.

ByconnectingtheCEIVAshareframetoatelephoneline,wirelessnetworkorbroadband
connection,youcanreceivephotosofthosethatmattermosttoyou,nomatterhowfar
awayorthetimeofday.

YourCEIVAshareframehelpsyousaveyourdigitalphotosandorganizetheminto
albums,anditprovidesyouwithasimplewaytolocatephotosthatwouldotherwisebe
hiddeninsideacomputerorcloset.

YourCEIVAshareprovidesyouwithendlessoptionsforseeing,showingandstoring
photos.Thisonlinemanualwilltakeyoufromregistrationandsetuptoreceiving
picturesandsharingtheminallsortsofinterestingways.


NOTE:TheCEIVAshareDigitalPhotoFramerequiresPicturePlan.Memorycardreaders
willnotworkwithoutanactivePicturePlanmembership.


2.ReadytoGetStarted?‐What’sinthebox?

1.CEIVAshare™DigitalPhotoFrame
2.ACPowerSupply
3.CEIVAModemAdapter
4.PhoneExtensionCord
5.DualPhoneSplitter
6.QuickstartGuideandQuickTips

2.ReadytoGetStarted?‐IsSomethingMissingorDamaged?

RemovethebackpanelofyourCEIVAshareaccordingtotheincludeddirections.Locate
the12‐digitserialnumberonthebackofyourCEIVAshareframe.Ifanythingismissing
ordamaged,pleasecall1‐877‐MYCEIVA(1‐877‐692‐3482)tospeakwiththeCEIVA
CustomerCareTeam.

TIP:ThebackpageoftheQuickstartGuidehasemptyslotsforyoutowritedownyour
serialnumberandotherimportantinformation.Pleasefillitinandkeepitinasafe
place.

NOTE:Pleasekeeptheoriginalproductpackagingincaseyouneedtoreturnyour
CEIVAshareDigitalPhotoFrameforrepairs.


2.ReadytoGetStarted?‐YourCEIVAshareDigitalPhotoFrame

CEIVAshareFrontView
1.NewPhotoIndicator

CEIVAshareRemote
2.Menubutton
3.LeftButton
4.RightButton
5.DownButton
6.UpButton
7.SelectButton

CEIVAshareBackView
8.ProductLabel
9.PowerLight
10.SerialNumber
11.PowerPort
12.C‐Port1
13.PhonePort
14.PictureButton
15.BrightnessButton

CEIVAshareSideView
16.CFI/CFIISlot(forCompactFlash®orMicrodrive™memorycard)
17.SD/MMC/MSSlot(forSecureDigital™,MultiMediaCard™,MemoryStick®,
MemoryStickPRO®,MemoryStickDuo™,MemoryStick
PRODuo™,SmartMedia™,xD‐PictureCard™,miniSD™)




3.Settingup‐Choosingtherightplaceforyourframe

WhenpickingalocationforyourCEIVAshareframe,putitinaplacethat’seasytosee,
awayfromdirectsunlight,andnotexposedtoextremetemperatures.Itshouldalsobe
nearapoweroutletandatelephonejack,ifyou’reusingaregularphonelineto
connect.


3.Settingup‐RegisteringyourCEIVAshareframe

YouneedtoregisteryourCEIVAshareframe,andcreateafreeCEIVAAccount,inorder
toactivateyourrequiredPicturePlanmembershipandreceivefreesoftwareupdatesas
wellasspecialmemberdiscountsandservices.

Toregister(andcreateyourCEIVAaccount),gotohttp://www.ceiva.com/gettingstarted
andfollowtheeasystep‐by‐stepinstructions,orcallCEIVACustomerCareat1‐877‐
MYCEIVA(1‐877‐692‐3482).Pleasehaveyourserialnumberreadywhenregistering.

TIP:TheserialnumberislocatedonthebottomofyourCEIVAframe.

PicturePlanisthemagicbehindtheCEIVAexperience.

YourCEIVAsharecomeswithalimitedperiodoffreePicturePlanmembership.After
thattime,ifyou’dliketoknowhowtoextendthatmembership,ortolearnmore
detailsaboutthePicturePlanLifetimeWarranty,clickhere.

TheunmatchedfeaturesandservicesthatcomewiththePicturePlanLifetime
WarrantyarevalidforthedurationofyourPicturePlanmembership.




3.SettingUp‐PicturePlan®

YourpurchaseofCEIVAshareprovidesyouwithPicturePlanmembershipforfreeduring
atrialperiod.

NOTE:Pleaseseedetailsontheboxforthelengthofyourtrialperiod.

PicturePlanmembershipletsyouwakeuptopicturessenttoyoufromfriendsorfamily
membersthousandsofmilesaway,ortoanentirelynewsetofphotosautomatically
displayedfromyourownlimitlesscollection,storedontheCEIVANetwork.

AfteryourfreePicturePlanmembershipexpires,youhavetheoptiontopurchase
PicturePlanmembershipforaslowas$6.95permonth.

NOTE:PicturePlan’smonthlyrateof$6.95isbasedonamulti‐yearmembership

EveryPicturePlanmembergainsunlimitedaccesstotheseunmatchedfeaturesand
services:

ACOMMUNITYcreatedwithease
WithPicturePlanmembershipyoucansecurelysharephotosonanetworkofframes
withinyourowncircleoffriendsandfamily.Sharewithonepersonorallwithasingle
click.Youcancreategroups,invitefriends,andeasilyreceivenewphotosviae‐mailor
cameraphone.PutyourphotosonanyCEIVAframeanywhereintheworld.

AsPERSONALasyouwantittobe
Photostellthestoryofyourlife.Nowyoucansharethosestoriesinyourownstyleby
personalizingyourphotos.Adddecorativeborders,personalmessagesandartwork.You
cansendcustomizedphotogreetingsandholidaycards,tobedeliveredwhenyou
choose.

Youcanalsogetupdatesontheweather,news,sports,horoscopesanddozensofother
channels–alldelivereddaily.

TheSECURITYofthePicturePlanLifetimeWarranty
Nothingisaspriceless‐orirreplaceable‐asyourphotos.That’swhyCEIVAPicturePlan
membershipcomeswithexclusivefeaturesthatkeepyourphotossafe.

NOTE:CEIVA’sPicturePlanLifetimeWarranty(ifitbreaks,wefixit)isvalidforthe
durationofyourPicturePlanmembership.Thecustomerpaysreturnpostage.

EveryPicturePlanmemberenjoysautomaticongoingsoftwareupgrades,ensuringthat
yourCEIVAshareframewillalwaysbeup‐to‐date.


PicturePlanmembersreceiveconstantvirusprotectionupdates,liveU.S.‐based
customerservice,SPAMfiltrationtechnologyandafreeno‐risktrialperiod.


PicturePlanmembershipprovidesyouwiththeseotherfeatures‐Youcan:
•Uploadyourmemorycardphotosandmakethempartofyourpermanent
collection
•Lockinphotossothatyourfavoritesarenotdeletedfromyourslideshow
•Orderprints
•ViewapendingprintorderandcancelitbeforeCEIVAprocessesit
•Specifywhatcontenttoincludeinyourslideshow
•Bealertedtonewphotos
•ChoosehowtoconnecttotheCEIVANetwork
•ControlhowoftentoconnecttotheCEIVANetwork
•Suspendconnectionwhentraveling,orsetyourCEIVAonVacationMode


3.Settingup‐Connecting‐Pluginthepowercord

Plugthepoweradapterintoanelectricaloutletthat’snotcontrolledbyalightswitch.

NOTE:Werecommendthatyouuseasurgeprotectorpowerstriptopreventsurgesof
electricalcurrentfromdamagingyourCEIVAshareframe.

Plugtheotherendofthepowercordintotheroundpoweraccessport(labeledPower)
locatedonthebackoftheCEIVAshareDigitalPhotoFrame.


3.Settingup‐Connecting‐PhoneConnection

Plugoneendofthephonecordintoaphoneoutlet.Ifthatoutletissharedbyafax
machine,answeringmachineoranotherphone,usethedualphonesplitter(included).

Plugtheotherendofthephonecordintothesquarehole(labeledPhone)locatedon
theCEIVAModemAdapterandplugtheotherendoftheadapterintotheC‐Port1of
theCEIVAshareDigitalPhotoFrame.

NOTE:IfyourCEIVAshareframeisdialingfromalocationthatrequiresaDialingPrefix,
clickhere.

NOTE:IfyourtelephonesystemusesPulseDialing,youmayhavetoadjusttheDial
Type.Ifso,clickhere.

NOTE:Ifyouaredialinginoverthetelephoneline,yourCEIVAshareframeusesan
internalmodemandthedefaultsettingis33.6kbps.Ifyouneedtoadjustthissetting,
clickhere.

3.Settingup‐Connecting‐LocalAccessNumbers

LocalAccessNumbers
TheCEIVANetwork™providesover12,000localtelephonenumbersthroughoutthe
UnitedStates,CanadaandPuertoRico.Youcanchooseyourlocalaccessnumberduring
registration.

Iftherearenolocalnumbersinyourimmediatearea,wehaveatoll‐freeserviceplan
available.

PleasecontinuetochecktheLocalNumberAvailabilityTooleveryfewmonthsaswe’re
alwaysaddingnewnumbers.ClickLocalNumberAvailabilityTool(whilepressingdown
Controltabonyourcomputer)andthatwillbringuptheLocalAccessNumberwindow.
Followon‐screeninstructions,puttinginyourareacode,yourphonenumberandthe
encryptedword,ameasurethatprotectsyourprivacy.Scrolldownthelistofphone
numbersandpicktheonemostappropriateforyou.

NOTE:TheavailabilityofLocalServiceinyourimmediateareaissubjecttochangeat
anytime.





3.Settingup‐Connecting–Phoneconnection‐Adjustdialingprefix

Telephonesettings
TheTelephoneSettingsscreenallowsyoutomodifyhowyourCEIVAshareframedials
intotheCEIVANetwork.

Ifyourtelephonesystemrequiresadial‐outprefix,suchas9(forexample,9+(123)+
456‐7890),youwillneedtoenterthisdialingprefixintoyourCEIVAsharephone
settings.

1.OnyourCEIVAshareremote,presstheMenubutton
2.UsetheDownbuttontohighlightSettings,pressingSelecttoconfirm.
3.IntheSettingsscreen,chooseConnectionSettings,pressingSelect
4.UsetheDownbuttontoscrolltoTelephoneSettings,pressingSelect.
5.UsetheDownbuttontoscrolltoModemPrefix
6.PresstheLeftorRightbuttonstoscrolltoyourphoneline’sprefix.

NOTE:Ifthedialingprefixyouneedisnotlisted,pleasecontactCEIVA'sCustomerCare
Departmentat1‐877‐MYCEIVAor1‐877‐692‐3482

7.ScrolldowntohighlightSaveandsavetheprefix
8.HolddowntheWhitebutton(Picture)onthebackofyourCEIVAshareframeuntilyou
seethemessage“Youcanletgonow,I’mconnecting.”
9.ThenletgooftheWhitebuttonandyourCEIVAsharewillattempttodialintothe
CEIVANetwork.Thismaytakeafewminutes,somakesurenottousethephoneuntil
theCEIVAsharecompletesitscall.



3.Settingup‐Connecting‐Phoneconnection‐Adjustdialtype


Telephonesettings
TheTelephoneSettingsscreenallowsyoutomodifyhowyourCEIVAshareframedials
intotheCEIVANetwork.

Ifyoudonothavetouchtonedialing,youcanstillreceivephotosonyourCEIVAshare,
butfirstit’snecessarytochangethephonesettingonyourframe.

1.OnyourCEIVAshareremote,presstheMenubutton
2.UsetheDownbuttontohighlightSettings,pressingSelecttoconfirm
3.IntheSettingsscreen,chooseConnectionSettings,pressingSelect
4.UsetheDownbuttontohighlightTelephoneSettings,pressingSelect
5.UsetheDownbuttontoscrolldowntoDialType
6.PresstheLeftorRightbuttontochangefromTONEtoPULSE

Onceyouhavesavedthedialtype,holddowntheWhitebutton(Picture)onthebackof
yourCEIVAshareframeuntilyouseethemessage“Youcanletgonow,I’mconnecting.”

ThenletgooftheWhitebuttonandyourCEIVAsharewillattempttodialintotheCEIVA
Network.Thismaytakeafewminutes,somakesurenottousethephoneuntilthe
CEIVAsharecompletesitscall.
NOTE:If,afterchangingthedialtypetopulse,yourCEIVAsharedoesnotconnect
properly,pleasecontactCEIVA'sCustomerCareDepartmentat1‐877‐MYCEIVAor1‐
877‐692‐3482.

3.Settingup‐Connecting‐Phoneconnection‐Adjustmodemstate


Telephonesettings
YourCEIVAshareframedialsintotheCEIVANetworkviaaninternalmodem;the
TelephoneSettingsscreenallowsyoutomodifythemodemsettingifyouarehaving
difficultiesconnectingviathephoneline.

1.OnyourCEIVAshareremote,presstheMenubutton
2.UsetheDownbuttontohighlightSettings,pressingSelecttoconfirm
3.IntheSettingsscreen,chooseConnectionSettings,pressingSelect
4.IntheConnectionSettingsscreen,chooseTelephoneSettings,pressingSelect
5.UsetheDownbuttontoscrolldowntoModemState
6.PresstheLeftorRightbuttontochangefrom33.6kbps(thedefaultposition)to28.8
kbps,14.4kbpsor9.6kbps.

Onceyouhavesavedthemodemstate,holddowntheWhitebutton(Picture)onthe
backofyourCEIVAshareframeuntilyouseethemessage“Youcanletgonow,I’m
connecting.”

ThenletgooftheWhitebuttonandyourCEIVAsharewillattempttodialintotheCEIVA
Network.Thismaytakeafewminutes,somakesurenottousethephoneuntilthe
CEIVAsharecompletesitscall.

NOTE:If,afterchangingyourmodemstate,yourCEIVAsharedoesnotconnectproperly,
pleasecontactCEIVA'sCustomerCareDepartmentat1‐877‐MYCEIVAor1‐877‐692‐
3482


3.Settingup‐Connecting‐Wireless

InordertoconnectyourCEIVAshareframeandtheoptionalCEIVAWirelessAdapterto
yourwirelessinternetconnection,pleasemakesureyouhavethewirelessnetwork
settingslistedbelow.

Ifyouareunsurehowtoaccessyournetworksettings,pleasecontactyourwireless
routercompanyandtheywillbeabletoshowyouhowtoaccessyourwirelessnetwork.

ThenetworksettingsmustbeenteredintoyourCEIVAframeexactlyastheyappearin
yourwirelessnetworkoryourframewillnotconnect.

NetworkName/SSID
NetworkKey

HowtoConnect

1.PlugtheCEIVAWirelessadapterdirectlyintoyourCEIVAframe’sC‐Port1
2.PresstheMenubuttononyourCEIVAshareremotetoactivateMenuMode.
3.Onthemainmenuscreen,chooseSettingsbypressingtheSelectbutton
4.OntheSettingsscreen,chooseConnectionSettings
5.OntheConnectionSettingsscreen,chooseHowToConnect
6.OntheHowToConnectscreen,chooseWirelessandpresstheSelectbutton
7.PresstheSelectbuttonagaintosaveyourselection
8.FromtheSetupWirelessscreen,pressSelectonSelectWirelessNetwork
9.Theframewillautomaticallyscanforavailablenetworksanddisplaythemonthe
followingscreen,theSelectWirelessNetworkscreen
10.OntheSelectWirelessNetworkscreen,usetheleftandrightbuttonstoscroll
throughavailablenetworks.

11.Ifyoudonotseeyournetworkinthelist,pressSelectwhenRefreshishighlightedto
scanagain
12.PresstheSelectbuttontochooseanetwork
13.PresstheSelectbuttonagaintosaveyourselection.
14.Ifyournetworkdoesnotrequireakey(password),youarefinished.

15.Ifyournetworkrequiresakey,pleaseenteritatthistimeviatheon‐screen
keyboard.Selectingeachletterornumberisthesameprocessastextingonamobile
phonekeypad.
16.PresstheSelectbuttontwicetosaveyourselection.
17.UsethedirectionalbuttonstoscrolltoExit
18.WhenExitishighlighted,pressSelecttoexitMenuMode.


PushandholdtheWhitebutton(Picture)locatedonthebackofyourCEIVAshareuntil
youseethemessage,“Youcanletgonow,I’mconnecting.”

ThenrelaxwhileyourCEIVAshareconnectstotheCEIVANetwork.
Astatusscreenwillindicatetheconnectionprogress.
Oncecompleted,yourCEIVAshareisreadytoreceiveanddisplayphotosautomatically.