CEM Systems emerald TS100 Instruction Manual

TSR-UL-0061-1.3
emerald
Quick Start Installation Guide

Notice The information in this manual was correct at the time of publication. Tyco Security Products reserves the right to
modify this product. All specifications are subject to change without notice.
© Copyright 2015 Tyco Security Products
Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced
to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security
Products. All Rights Reserved.
Trademarks
The trademarks, logos, and service marks displayed on this document are registered in the United States (or other
countries). Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its
intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary.
All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with
permission or allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not
all products include all features. Availability varies by region. Contact your sales representative for more information.
Licence information
Your use of this product is governed by certain terms and conditions.
Support
If you require technical assistance using CEM products, please contact the CEM Support team using the following
telephone number:
Telephone:[phone]
Email: [email protected]
• Please provide our support engineers with as much information as possible. This may include:
• Site name
• Product name and model
• CEM software version
• Description of the problem
Publication Date
12th January 2015

emerald Quick Installation Guide
Warning
This is a class A product. In a domestic environment this product may cause radio interference in which case the user
may be required to take adequate measures
Warning
English
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum
(or lesser) gain approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Français
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne
d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type
d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité
nécessaire à l'établissement d'une communication satisfaisante.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Warning - For FCC Labelled emerald Terminals
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept an interference received, including interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must
follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Installation of this device shall be performed by a qualified person in accordance to all local regulations.
This system must be installed within the protected premise in accordance with the National Electrical Code (NFPA70),
and the local authorities having jurisdiction.
Equipment changes or modifications without the approval of the party responsible for compliance could void the user's
authority to operate the equipment and could create a hazardous condition.

TSR-UL-0061-1.3
This page is intentionally blank.

Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 Terminal specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.1.1 CEM emerald product codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.1.2 UL-294 grading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.1.3 Terminal dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.1.4 Part ratings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.1.5 emerald terminal key components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.2 Simplified AC2000 Network Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.3 Hardware Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2 Mounting the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.1 Preparing for mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.1.1 Recommended tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.1.2 Opening the terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.1.3 Mounting the terminal’s back casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
3 Wiring the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3.1 Cabling requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3.1.1 Ethernet host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3.2 The Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
3.3 The Input/Output Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3.4 Wiring locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.4.1 Wiring a voltage provided lock (internal power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.4.2 Wiring a voltage not provided lock (external power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3.4.3 Output power switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3.4.4 Supported third party read heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3.5 Terminal with Request to Exit Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3.6 Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
3.7 Terminal with Third Party Wiegand Read Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
3.8 Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
3.9 Tamper Detection on Terminal Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3.9.1 Wiring the resistor network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

3.9.2 Re-assembling the terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4 Terminal Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.1 Checking emerald’s Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.2 Accessing the System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.2.1 Setting the terminal IP address, gateway and subnet mask . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.2.2 Network routing - (advanced users) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.2.3 Testing the connection with the AC2000 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5 Using the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.1 Presenting your card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6 Diagnostics and Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.1 Navigating the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.2 Accessing the System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.2.1 System Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.2.2 Tests menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

1
Chapter 1
Introduction
emerald (TS100/200/300) is an intelligent access terminal that is designed to control and monitor
access at controlled doors.
Used as part of the AC2000system, emerald controls access to restricted areas while giving the user a
wide choice of information tools and applications at the door. The AC2000 software suite has not
been evaluated by UL.
Figure 1 Photograph of the emerald terminal
Multi-colour
status LED
Passive IR
detector Speaker
4.3” capacitive
screen
Microphone

TSR-UL-0061-1.3
CHAPTER 1 : Introduction
2
1.1 Terminal specifications
emerald is available in three models; the TS100, TS200 and TS300. For the purposes of
UL294, the connection and wiring for the access control function are identical for all three
emerald models. All three models provide the same access control functionality,
however the TS200 and TS300 provide additional intercom and remote application
functions that are not evaluated by UL and are not for use on UL installations.
Note
The emerald terminal is for indoor use only.
1.1.1 CEM emerald product codes
Contact CEM sales for further information.
Note
The typical read range for the integrated 13.56MHz read-head is 3 – 5cm (1.2” – 2”)
Supported card technologies
The emerald multi smart-card reader supports the following card technologies:
• CEM DESFire
• MIFARE CSN
• iClass
Important
The appropriate card definitions must be loaded onto the CEM Central Database Computer (CDC).
Card technology TS100 TS200 TS300 FCC ID
IC ID
Mifare CSN TSR/100/105 TSR/200/105 TSR/300/105 QABTSR105V910
12009A-
TSR105V910
Picopass TSR/100/106 TSR/200/106 TSR/300/106 QABTSR608V93E
12009A-
TSR608V93E
CEM DESFire TSR/100/107 TSR/200/107 TSR/300/107 QABTSR608V93E
12009A-
TSR608V93E
iClass/iClass SE TSR/100/108 TSR/200/108 TSR/300/108 QABTSR608V93E
12009A-
TSR608V93E
multi smart-card
reader TSR/100/608 TSR/200/608 TSR/300/608 QABTSR608V93E 12009A-
TSR608V93E
Table 1: List of CEM emerald product codes

emerald Quick Installation Guide
3
1.1.2 UL-294 grading
The emerald terminal has been rated according to the UL-294 grading system and is outlined
in Table 2:
1.1.3 Terminal dimensions
Figure 2 Illustration of emerald including dimensions
Dimensions of the emerald terminal:
Length: 157mm (6.2”) Width: 109mm (4.3”)
Depth (bottom):49mm (1.9”) Depth (top): 28mm (1.1”)
Feature Grading
Destructive attack 1
Line security 1
Endurance 4
Standby power 1
Table 2: UL-294 grading

TSR-UL-0061-1.3
CHAPTER 1 : Introduction
4
1.1.4 Part ratings
emerald has been tested for operation within the ranges specified in the table below.
Part Rating
emerald terminal 0º to 49ºC (32º to 120ºF) flame retardant polycarbonate,
Humidity 5% to 95% non-condensing
DC power (unit only) 12V nominal (11.75V – 12.25V) @ 500mA peak. Shall be powered by an
external UL294 or UL603 listed power-limited power supply with
appropriate ratings and external power on indicator.
Inputs Four supervised analog inputs - voltage supplied
Comms to system host 10/100 Base-T, TCP/IP, CAT5/5e/6, RJ45 connector
Dry contact relay outputs 0 - 30VDC @ 2A eacha
a. When powered from an external source, the current per load is limited to 2A by the relay, but
the total current drawn is also limited by the capability of the external power supply.
Wet contact relay outputs 11.3-12VDC @ 1.3A combined between both outputsb
b. If the power to drive the relay loads are sourced from the internal supply, the total current
required from the external supply is Relay 1 LOAD + Relay 2 LOAD + 0.5A.
Ethernet communications 10/100BaseT Ethernet - RJ-45 connector
Memory 128MB RAM, 256MB NAND Flash supporting up to 250,000 cardholder
records and 50,000 transactions off-line)
Table 3: Table of part ratings

emerald Quick Installation Guide
5
1.1.5 emerald terminal key components
Back casing
I/O board
Ribbon cable with ferrite
Front casing
Front board
Back
assembly
Front
assembly
RJ-45 10/100 jack
Front board
CPU board
Chassis grounding post
Figure 3 Illustration of the key component parts
Note
All emerald models use the same component parts.

TSR-UL-0061-1.3
CHAPTER 1 : Introduction
6
1.2 Simplified AC2000 Network Topology
Figure 4 Basic illustration of a typical AC2000 network including emerald configurations
Important
The emerald terminal is only available as an ethernet device.

emerald Quick Installation Guide
7
1.3 Hardware Installation Process
Figure 5 Hardware installation flow chart

TSR-UL-0061-1.3
CHAPTER 1 : Introduction
8

7
Chapter 2
Mounting the Terminal
Important
Care must be taken when working around mains electricity.
The emerald terminal can be mounted on a variety of standard electrical back boxes:
• UK single back box
• US single gang electrical junction box
• UK double back box mounted vertically
• 75mm (3”) VESA mount
2.1 Preparing for mounting
Care must be taken with the internal components when disassembling the terminal.
2.1.1 Recommended tools
• 3 mm (0.1”) slot screwdriver for input/output connections and DC supply
• Wire cutters and strippers
• Security hex socket screwdriver
Product CEM Product Code
Security screwdriver handle HTO/000/001
Security screwdriver bit HTO/000/000
Table 4: Security screwdriver product codes

TSR-UL-0061-1.3
CHAPTER 2 : Mounting the Terminal
8
2.1.2 Opening the terminal
Important
Take care not to strain the ribbon cable connecting the two halves of the terminal.
Figure 6 Opening the terminal
1. If the terminal is being retro-fitted after installation the side panels must be removed. To do
this, position a 5 mm (0.2”) flat head screwdriver under the panel and slide it along the
length to release it.
Note
A factory shipped terminal does not have the panels fitted.
2. Set the terminal on a stable, level surface to reduce the risk of the front of the terminal
falling when it is disconnected.
3. Remove the four screws using a security hex screwdriver.
4. Carefully lift the top casing away from the back of the terminal, pivoting as shown.
5. Disconnect the ribbon cable from the I/O board before commencing wiring.

emerald Quick Installation Guide
9
2.1.3 Mounting the terminal’s back casing
Important
The emerald terminal must be fitted on the secure side of the door.
To access the full range of mounting screw positions of the terminal the Input/Output board
must first be removed from the back box.
Figure 7 Exploded view illustration of the back casing and I/O board
1. Remove the four screws and spacers using a Phillips star head screwdriver.
2. Lift the I/O board away from the mountings.
3. Drill the back outer casing as required for cable access and back box mounting. (see
Figure 8)
Note
To maintain the IP65 rating, waterproof glands must be fitted to the drilled holes.
4. Fit the back casing to the electrical junction box.
5. Re-attach the input/output PCB to the back casing ensuring to replace the spacers in the
correct orientation.
A- Back casing
B- I/O board
C - Spacers
D- Mounting screws
C
C
DD
D
D
AC
B
C

TSR-UL-0061-1.3
CHAPTER 2 : Mounting the Terminal
10
Drilling the back casing
Figure 8 emerald™ back casing drill hole dimensions
Mounting hole Description
AGeneric positions for wall mounting. These holes are accessible when
the I/O board is in place.
BUK single back box.
CUS Single back gang electrical junction box.
DUK double back box mounted vertically.
E75mm (3”) VESA mount.
Table 5: emerald mounting descriptions

11
Chapter 3
Wiring the Terminal
3.1 Cabling requirements
Table 6 outlines recommended cabling requirements for each connector on the emerald.
3.1.1 Ethernet host
Ethernet communications should be cabled & terminated for 100Base-T operation according to
IN ANSI/TIA/EIA-568-A / TIA/EIA-568-B. In order to comply with FCC requirements, a snap-on
ferrite (Wurth Electronics 74272722 or equivalent) should be used around the Ethernet cable.
Due to limited space, additional care should be taken when using CAT6 connectors or CAT5
connectors with a strain relief boot at the terminal. There should be enough spare cable left
within the enclosure/back box to allow a service engineer to open the terminal case without
straining the RJ45 connector. Where the cable is subject to movement or vibration, stranded
Ethernet cable (and appropriate connectors) should be used.
Purpose Recommended Cable Connector Max Length
External 12V
supply Belden 8760 18AWG two conductor cable or equivalent 14AWG Screw Terminal 30m (98.4’)
Inputs Belden 95XX or equivalent (XX =
the number of pairs from 01 - 50) 14AWG Screw Terminal 3m (9.8’)
Outputs Belden 9462 or equivalent 14AWG Screw Terminal Variablea
a. As a guideline, a typical maglock from 650mA up to 1500mA @ 12V would use AWG18
cable, located no more than 7.6m (25’) from the emerald™ terminal. Cables should not
exceed 30m (98.4’) in length.
Note
22AWG is the smallest acceptable cabling for a UL-294 installation, cable
Wiegand Belden 9514 (7 x 22AWG), Alpha
1229C(9 x 22AWG) or equivalent 14AWG Screw Terminal 30m (98.4’)
Table 6: Terminal installation cabling requirements
Type Recommended Cable Connector Max Length
Host CAT5/CAT5e/CAT6 RJ-45 Socket 100m (328’)
Table 7: Ethernet host

TSR-UL-0061-1.3
CHAPTER 3 : Wiring the Terminal
12
3.2 The Main Board
The front PCB contains the main electronic components of the terminal; it is also where the
Ethernet cable must be connected. Any connections not labelled are not evaluated by UL
and are not to be used in UL installations.
Figure 9 Illustration of the front board
A. Reset button L. Tamper
switch
C.PoEIndicator
LED J. Network
link speed
LED
I. Ethernet
activity LED
H. Battery
backed clock
link
F. Ribbon
connector to
the I/O board G. 12VDC
power LED
D. RJ45
B. Processor
board
K. Lithium
battery
E. Chassis
grounding
post
Component Description
A. Reset button Used to hard reboot the terminal.
B. Processor board The terminal processor board.
C. PoE Indicator LED PoE has not been evaluated by UL.
D. RJ-45 connector Used for ethernet communications and also for Power over Ethernet when
being used.
E. Chassis grounding post Chassis ground, to be tied to earth ground when testing the terminal.
F. Ribbon connector Links the front PCB to the I/O PCB.
G. 12V power LED Red indicates 12VDCpower is being supplied to the board
H. Battery backed clock link This link is fitted at the factory. If it is removed, the terminal will not store the
current time & date; card transactions may fail due to a time/date mismatch.
I. Ethernet activity LED Flashing green indicates ethernet activity
J. Network link LED Orange indicates 100baseT connection speed. Unlit indicates 10baseT
connection speed.
K. Lithium battery Real time clock battery. The battery is not a serviceable part.
L. Tamper switch Used to trigger an alarm when the case is opened.
Table 8: Description of front board components