Centrex IP 504G User manual

Job #: 079799.01_Reference #:N/A_ Client Acronym: VM_ Campaign Name: Cox Business Services_Job Description: IP Centrex Guide_Product: Brochure_Publication: N/A_Trim: 8.5” x 11”_
Bleed: 0.125”_Live:N/A_Color Space: 4C_Software: InDesign_ Fonts: Neutra Text & Avenir Next LT Pro _AE: Brian_AAE: Chelsea_ ACD: Chris_Revision Date: BB 6.13.12, AC 8-14-12, AC 8-22-12, AC
8-23-12, AC 9-4-12, AC 9-12-12, AC 9-13-12, AC 9-14-12, AC 9-26-12, AC 10-4-12, AC 10-9-12, AC 11-1-12
USING YOUR IP PHONE
For further assistance, please call:
623-322-2000 or 8 0 0 -92 9- 5118
For a tutorial, log on to:
coxbusinessaz.com/info
To place or answer a call, you can pick the handset, press the Speaker or
Headset button, or press a line button (on some phones).
Press the Hold button, then *68
Press *55, then an extension
number
PLACING OR ANSWERING CALLS
To put a call on hold, press the Hold button or the Hold softkey. The caller hears
a series of three rapid beeps or music while on hold.
To resume the call, press the flashing red line button for the call.
PUTTING A CALL ON HOLD
If using the handset, hang up or press the endcall softkey. If using the
speakerphone, press the Speaker button.
ENDING A CALL
To adjust the volume of the handset or speaker, lift the handset or press the
Speaker button. Press + (plus) on the Volume button to increase the volume or
press – (minus) to decrease the volume, then press save.
To mute the phone, press the Mute button. The button glows red. To unmute
the phone, press the Mute button.
If there should be a power outage at your office, log into the VoiceManager
Web Portal by going to cox.com to open the Cox Business home page, then by
clicking MyAccount in the Business options at the top of the screen. Once you
are logged in, you can forward your phone number to a cell phone or another
number outside of your office.
ADJUSTING VOLUME & MUTING
IN THE EVENT OF A POWER OUTAGE
*67
*68
*98
*69
*33
*55
*
43
#43
*75
*74
*86
*62
*50
Caller ID Block
per call
Call Park
Call Pickup
Call Return
Directed Call Pickup
with Barge-in
Direct Voice
Mail Transfer
Call Waiting
Call Waiting
Deactivation
Speed Dial 100
Speed Dial 8
Voice Mail Retrieval
Voice Portal Access
Intercom
FEATURE ACCESS CODES
IP Centrex Phones
QUICK START GUIDE
IP 504G – 4Button Phone
IP 508G – 8 Button Phone

Job #: 079799.01_Reference #:N/A_ Client Acronym: VM_ Campaign Name: Cox Business Services_Job Description: IP Centrex Guide_Product: Brochure_Publication: N/A_Trim: 8.5” x 11”_
Bleed: 0.125”_Live:N/A_Color Space: 4C_Software: InDesign_ Fonts: Neutra Text & Avenir Next LT Pro _AE: Brian_AAE: Chelsea_ ACD: Chris_Revision Date: BB 6.13.12, AC 8-14-12, AC 8-22-12, AC
8-23-12, AC 9-4-12, AC 9-12-12, AC 9-13-12, AC 9-14-12, AC 9-26-12, AC 10-4-12, AC 10-9-12, AC 11-1-12
PHONE FUNCTIONS Handset: Pick up to place or answer a call.
Message Waiting Indicator:Displays solid red
when you have a new voicemail message. Flashes
red during an incoming call or when the phone’s
firmware is being updated.
LCD Screen:Displays date and time, phone station
name, line extenstions and softkey options.
Button Keys:Indicates phone line status or utilize
a feature functions. Note: The IP 5048G – 8 Button
Phone has four additional buttons on the left side
of the LCD screen.
Softkey Buttons: Press a softkey button to perform
the action shown on the LCD screen.
Navigation Button: Press an arrow to scroll left,
right, up, or down through items shown on the
LCD screen.
Messages Button: Press to access voice mail.
Hand Button: Press to place a call on hold.
Menu Button: Press to access additional features
and functionality, such as ring tones, call
forwarding and speed dials. Use the Navigation
button to move through the options.
Mute Button: Press to mute or unmute the phone.
When phone is muted, the button glows red.
Volume Button: Press + to increase the volume
and – to lower the volume of the handset.
Headset Button: Push to turn the headset on or off.
When the headset is on, the button glows green.
Speaker Button: Push to turn the speaker on or off.
When the speaker is on, the button glows green.
Keypad: Use to dial phone numbers, enter letters
and choose menu items.
Move left or right
Dials the last number called
Provides a programmed directory of
phone numbers available for quick dial
Forwards all calls coming to your phone to
a specified number
Do Not Disturb prevents incoming calls
from ringing your phone
Allows you to speed dial the
last call received
Add an entry
Resumes a call that is on hold
Allows you to answer a call ringing
on another extension by entering the
extension number
Puts a call on hold at a designated
“park” number. The call is parked on
the line until you unpark it or the caller
disconnects
Cancels an action (such as a transfer)
While on a call, press to start a conference
call and dial another number. After the
second party answers, press conference
again
Press to transfer, then dial the number to
which to transfer. Press transfer again
Conference a held call with an active call
Transfer an active call to a held call, which
will make the line available for calling
Blind transfer to another number
<< or >>
redial
dir
cfwd
dnd
ler
add
resume
pickup
park
cancel
conf
xfer
confLx
xferLx
bxfer
FUNCTION FUNCTIONSOFTKEY SOFTKEY
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