Chamberlain Grifco CG3800 User manual

INSTRUCTION MANUAL
Model CG3800
Light Duty Commercial Door Operator
The Chamberlain Group
PO Box 6106
West Gosford NSW
www.chamberlainanz.com
N2966
Optional
Accessory
Available
See Page 11 fortheNew

2
INTRODUCTION
Safety Symbol Review
and Signal Word Review
When you see these Safety Symbols and Signal
Words on the following pages, they will alert you
to the possibility of
serious injury or death if
you do not comply with the warnings that
accompany them. The hazard may come from
something mechanical or from electric shock.
Read the warnings carefully.
When you see this Signal Word on the following
pages, it will alert you to the possibility of
damage to your door and/or the door operator if
you do not comply with the cautionary
statements that accompany it. Read them
carefully.
This door operator has been designed and tested to offer safe service provided it is installed,
operated, maintained and tested in strict accordance with the instructions and warnings contained in
this manual.
Mechanical
Electrical
INTRODUCTION 2-5
Safety symbol review and signal word review . . . . . . . .2
Planning .....................................3
Preparingyourdoor ............................4
Tools ........................................4
Specifications .................................4
Cartoninventory ...............................5
Hardwareinventory .............................5
ASSEMBLY 6
Attach the collar to the motor unit . . . . . . . . . . . . . . . . . .6
Attach mounting bracket to the motor unit . . . . . . . . . . .6
INSTALLATION 7-14
Installation safety instructions . . . . . . . . . . . . . . . . . . . . .7
Positiontheoperator ............................7
Attach the emergency release rope and handle . . . . . . .8
Install the power door lock . . . . . . . . . . . . . . . . . . . . . . .8
Attach the cable tension monitor (Required) . . . . . . . . . .9
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . .10
Install the wireless wall control . . . . . . . . . . . . . . . . . . .10
Auxiliaryinputs ...............................11
Mount the EverCharge unit (SPU) (not provided) . . . . .11
Install The Protector System®..................12-13
AD USTMENT 14-17
Program the travel limits . . . . . . . . . . . . . . . . . . . . . . . .14
Settingtheforce ..............................15
Test cable tension monitor . . . . . . . . . . . . . . . . . . . . . .15
Testpowerdoorlock ...........................15
Test the safety reversal system . . . . . . . . . . . . . . . . . . .16
Test The Protector System®......................16
Toopendoormanually .........................17
OPERATION 17-19
Operation safety instructions . . . . . . . . . . . . . . . . . . . . .17
Using your door operator . . . . . . . . . . . . . . . . . . . . . . .18
Careofyouroperator ..........................18
Using the remote control . . . . . . . . . . . . . . . . . . . . . . . .18
Diagnosticschart..............................19
Replacingthebattery ..........................20
PROGRAMMING 20-21
To add or reprogram a hand-held remote control . . . . .20
To erase all codes from motor unit memory . . . . . . . . .20
To program wireless keypads . . . . . . . . . . . . . . . . . . . .21
TROUBLESHOOTIN .........................22
REPAIR PARTS 23
Installationparts ..............................23
Motor unit assembly parts . . . . . . . . . . . . . . . . . . . . . . .23
WARRANTY 24
TABLE OF CONTENTS

Safety
Reversing Sensor
Safety
Reversing
Sensor
Torsion Spring
Motor unit
Wireless wall control
Access Door
Gap between floor
and bottom of door must not exceed 6 mm (1/4”)
Powered
Door Lock
Cable Tension
Monitor
Drum
3
Planning
Survey the area to see if any of the conditions below apply
to your installation. Additional materials may be required.
You may find it helpful to refer back to this page as you
proceed with the installation of your operator.
Depending on your requirements, there are several
installation steps which may call for materials or hardware
not included in the carton.
This operator is compatible with:
• Doors that use a torsion bar, springs and a door no
more than 3.8m (12.5ʼ) high.
• 100mm - 150mm drums (4” to 6”) , NOT TO BE USED
on tapered drums over 150mm (6”).
• High lift and standard lift sectional doors up to 3.8m
(12.5ʼ) high.
• Doors up to 5.5m (18ʼ) wide.
• Doors up to 16m2(170 sq ft)
• 25mm (1”) torsion bar only.
• Review or inspect proposed installation area. Opener
can be installed on left or right side of door. Select the
side that meets the requirements listed below.
• Must have minimum of 64mm (2 1/2”) between the wall
and the center of the torsion bar.
• Must have minimum of 76mm (3”)between the ceiling
and the center of torsion bar.
• Must have minimum of 203mm (8”) between the side
wall (or obstruction) and the end of torsion bar.
• The torsion bar must extend at least 25mm to 100mm
(1” to 4”) past the bearing plate.
• An electric outlet is required within 1.8m (6ʼ) of the
installation area. If outlet does not exist, contact a
qualified electrician.
• Depending upon buildingʼs construction, extension
brackets or wood blocks may be needed to install safety
reversing sensors.
• A model CM475 EverChargeTM Standby Power Unit
(SPU) is strongly recommended if there is no access
door to the building, as this operator cannot be used in
conjunction with an external emergency release
mechanism.
• Any gap between the floor and the bottom of the door
must not exceed 6mm (1/4”). Otherwise the safety
reversal system may not work properly.
NOTE: Inspect the torsion bar while the door is raised and
lowered. It is important that there is no noticeable
movement up and down or left and right. If this type of
movement is not corrected, life of this operator will be
greatly reduced.

4
Preparing your Door
Before you begin:
•Disable locks.
• Remove any ropes connected to door.
•Complete the following test to make sure your door is
balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the
door. If balanced, it should stay in place, supported
entirely by its springs.
2. Raise and lower the door to see if there is any
binding or sticking.
IF YOUR DOOR BINDS,STICKS OR IS OUT OF BALANCE,CALL A
TRAINED DOOR SYSTEMS TECHNICIAN.
3. Verify equal cable tension on each side of door.
Cable tension should remain equal during the entire
travel of the door.
4. The installer is to ensure that the temperature range
is suitable for the installation.
To prevent damage to door and operator:
• ALWAYS disable locks BEFORE installing and
operating the operator.
To prevent possible SERIOUS INJURY or DEATH:
•ALWAYS call a trained door systems technician if
door binds, sticks or is out of balance. An unbalanced
door may not reverse when required.
•NEVER try to loosen, move or adjust door, door
springs, cables, pulleys, brackets or their hardware,
ALL of which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected
to the door BEFORE installing and operating the door
operator to avoid entanglement.
• This device is not intended for use by small children or
infirmed persons without supervision.
• young children should NOT be permitted to play with
the operator or remote controls.
Tools needed
During assembly, installation and adjustment of
the operator, instructions will call for hand tools
as illustrated below.
Pliers Wire Cutters
Claw Hammer
Screwdriver
Adjustable End Wrench
1/4", 5/16" & 3/8" Sockets
and Wrench with 200mm Extension
Drill Tape Measure
2
1
Stepladder
Pencil
3/16" and 1/8"
Hex Key Wrench
Needle Nose Pliers
5/32", 3/16", 5/16"
and 3/4" Drill Bits
Sectional Door
Torque Meter (not shown)
Specifications
Volts: 230-240 ~ V 50 Hz
Current: 145 Watts
Rated Load: 10Nm
Fmax: 40Nm
Max door height: 3.8m (12.5ʼ),
Max door width: 5.5m
Max: area 16m2
Temperature range: 500C To 400C
Please note hardware accessories are supplied directly from Chamberlain USA,
therefore Tools and Drills are often stated in imperial measures.

5
Hardware Inventory
INSTALLATION HARDWARE
Hex Screw #14-10x1-7/8" (4)
Screw #6x-1" (2)
Hex Screw #6x1-1/4” (2)
Carriage Bolt 1/4"-20x1/2" (2)
Pan Head Screw 1/4"-20x1/2" (2)
Hex Head Screw #8x1" (2)
Self Tapping Screw #10-32 (2)
Wall Anchor (2)
Wall Anchor (Screw-In) (2)
Handle
Rope
Lock Template
PROTECTOR SYSTEM (IR) INSTALLATION
HARDWARE
Screw 10-32x3/8" (4)
Carriage Bolt 1/4"-20x1/2" (4)
Wing Nut 1/4"-20 (2)
Hex Nut 10-32x3/8" (4)
Hex Nut 1/4-20 (4)
Hex Head Screw 1/4-20x1-1/2" (2)
Hex Head Screw 14-10 x 1-1/2" (4)
Insulated Staple (20)
Carton Inventory
Your door operator is packaged in one carton which contains the motor unit and the parts illustrated below. Note that
accessories will depend on the model purchased. If anything is missing, carefully check the packing material.