Chamberlain MyQ Business CAPXL User manual

myQ®Business™
Connected Access Portal - High Capacity
INSTALLATION MANUAL
Model CAPXL

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To reduce the risk of SEVERE INJURY or DEATH:
• Disconnect power at the fuse box BEFORE proceeding.
• To AVOID damaging gas, power or other underground utility
lines, contact underground utility locating companies BEFORE
digging.
• ALL electrical connections MUST be made by a qualified
individual.
• ALL power and control wiring MUST be run in separate
conduit.
To protect against fire and electrocution:
• Disconnect power BEFORE installing or servicing CAPXL.
• NEVER connect a keypad/reader or lock to doors without first
consulting the applicable fire code.
• You MUST consult with, and get approval from, local fire
officials BEFORE installing locks or devices on ANY doors that
may be fire exits.
• Use of egress push buttons may not be legal. Single action
exits may be required.
• ALWAYS obtain proper permits and approvals in writing
BEFORE installing equipment.
Safety
Safety Symbol and Signal Word Review
When you see these Safety Symbols and Signal Words on
the following pages, they will alert you to the possibility of
serious injury or death if you do not comply with the warnings
that accompany them. The hazard may come from something
mechanical or from electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it will alert
you to the possibility of damage to your property or product if you
do not comply with the cautionary statements that accompany it.
Read them carefully.
MECHANICAL
ELECTRICAL
WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer
or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

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PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION
CAPXL Overview ........................................................... 4
Power/Internet Board Overview..................................... 5
Door Board Overview .................................................... 6
Carton Inventory ........................................................... 7
Tools Needed ................................................................ 7
Dimensions ................................................................... 8
System Specifications................................................... 8
Wire Specifications ....................................................... 9
PRE-INSTALL
1
Internet Service........................................................... 10
Phone Provider ........................................................... 10
Setup a myQ®Business™ Account ............................. 10
INSTALL
2
1SETUP 2I NSTALL 3CONNECT 4ADD DEVI CES
1SETUP 2I NSTALL
3CONNECT 4ADD DEVI CES
Remove Knockouts ..................................................... 11
Mount the CAPXL........................................................ 12
Install Antennas........................................................... 13
Install the Ground........................................................ 14
Connect Power............................................................ 15
NETWORK
3
1SETUP 2I NSTALL 3CONNECT 4ADD DEVI CES
1SETUP 2I NSTALL
3CONNECT 4ADD DEVI CES
Connect Internet.......................................................... 16
Validate Setup ............................................................. 16
ACCESS CONTROL
4
1SETUP 2I NSTALL 3CONNECT 4ADD DEVI CES
1SETUP 2I NSTALL
3CONNECT 4ADD DEVI CES
Gate Access (Wired).................................................... 17
Gate Access (Wireless) ............................................... 18
Door Access................................................................ 19
Card Reader ................................................................ 20
Wiegand Output .......................................................... 21
Postal Lock ................................................................. 22
Auto-Call Feature......................................................... 23
Wiring Diagram.......................................................... 24
Repair Parts ............................................................... 25
Accessories ................................................................ 25
Configuration Sheet.................................................... 26
Legal Disclaimers ...................................................... 27
Warranty..................................................................... 28
1SETUP 2I NSTALL 3CONNECT 4ADD DEVI CES
1SETUP 2I NSTALL
3CONNECT 4ADD DEVI CES
For myQ®Business™programming, please visit www.myqbusiness.com

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PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
CAPXL Overview
ON
POWER/INTERNET BOARD
SENSOR BOARD
CONTROL BOARD
DOOR BOARD 1
(Doors 1 & 2)
LOOP DETECTOR
BOARD MOUNTING
LOCATION
CAPXL
Power Supply
Goose-neck Gasket
Keys (2)
Ferrite Core
S10K30MOV
(Metal Oxide Varistor)(4)
1N4005 Diode Kit (4)
Radio Antenna (Security+ 2.0®)
and Cable
Wi-Fi®Antenna and Cable
CAMERA MOUNTING BRACKET
Security+ 2.0®
RADIO ANTENNA
Wi-Fi®ANTENNA
POSTAL LOCK
SWITCH
DISPLAY (TOUCHSCREEN)
SPEAKER
LOCK
POSTAL LOCK
LOCATION
PROXIMITY READER LOCATION
CAMERA WINDOW
MICROPHONE
RADIO ANTENNA
CONNECTION Wi-Fi®ANTENNA
CONNECTION
DOOR BOARD 2
(Doors 3 & 4)
MAIN EARTH
GROUND LOCATION

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PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
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INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
Power/Internet Board Overview
ON
Display Backlight
Display (Touch)
RADIO ANTENNA
Connection to Control Board
Door Board 1
Door Board 2
ETHERNET
POWER
Power Connection
for Control Board
Sensor Board
Postal Lock
Speaker
Audio
Dip Switches
(Switch #1 is used to
toggle Admin Mode.
Switch #2 is used to
calibrate the touch
display.)
LOOP BOARD

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PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION
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INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
DOOR BOARD 1 DOOR BOARD 2
Door 1 Door 2
WIEGAND INPUT
PRIMARY
RELAY
AUXILIARY
RELAY
PRIMARY
RELAY
AUXILIARY
RELAY
REQUEST
TO EXIT
WIEGAND
OUTPUT
WIEGAND INPUT
REQUEST
TO EXIT
Door 3 Door 4
WIEGAND INPUT
PRIMARY
RELAY
AUXILIARY
RELAY
PRIMARY
RELAY
AUXILIARY
RELAY
WIEGAND INPUT
STATUS
STATUS
STATUS
STATUS
NOT USED
REQUEST
TO EXIT
REQUEST
TO EXIT
Door Board Overview
The CAPXL has a combination of access control inputs/outputs on the Door Boards that work in conjunction to control up to
4 access points.
INPUT/OUTPUT USED FOR
Wiegand Input Proximity Readers, ASCII keypads, RFID readers transmitting 26-bit *30-bit, *32-bit Mifare, *and
*37 bit with or without facility code. (12 Vdc Power for readers only. Do not use to power external
devices)
Request to Exit External Free Exit Loop Detectors, Push Buttons, and Proximity Sensors
Status Door Sensors, Supervised Gate Operators, and EOL (End of Line) Wiring
Primary Relay Closed Door Sensor, Closed Gate Sensor, Supervised with EOL (End of Line) or unsupervised Gate
Operators, Door Strikes, and Maglocks
Auxiliary Relay Gate Operator, Door Strikes, Alarm Shunt, Maglocks and Lights (for control only - power to be
provided by external supply
Wiegand Output 26 Bit Access Granted Activity for integration with third party systems
*NOTE: Only the 26-bit weigand protocol is compatible in UL installations.

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Tools Needed
• PH2 Phillips Screwdriver
• Precision 1/8" Flat or PH0 Phillips Screwdriver
• 1/4" Nut Driver
• Drill/Driver
• 7/64" Drill Bit
• Hammer Drill Bits for Drill/Driver
• RJ45 Crimping Pliers
• Multimeter
• Measuring tape
• Conduit Bender
• Conduit Cutter/Reamer
• Hack Saw
• Center Punch Tool
• Hammer
PROVIDED (NOT SHOWN)
• Hardware for Camera Kit
• Installation Manual
• Quickstart Guide
CAPXL
Power Supply
Goose-neck Gasket
Keys (2)
Ferrite Core
S10K30MOV
(Metal Oxide Varistor)(4)
1N4005 Diode Kit (4)
Radio Antenna (Security+ 2.0®)
and Cable
Wi-Fi®Antenna and Cable
Carton Inventory
PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
CAPXL
Power Supply
Goose-neck Gasket
Keys (2)
Ferrite Core
S10K30MOV
(Metal Oxide Varistor)(4)
1N4005 Diode Kit (4)
Radio Antenna (Security+ 2.0®)
and Cable
Wi-Fi®Antenna and Cable

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CAPXL Capacity People: 50,000 / Events: 50,000
Supply Voltage 24VDC, 60W (minimum), Class 2 Output, Level VI Efficiency, (Power Supply
100-240VAC, 2A, 50/60Hz)
Operating Current 1.25 Amps - Without Accessories
Surge Suppression EFT: 2 kV Power Line, ESD: 15 kV HBM / 8 kV Direct / 200V MM
CAPXL Operating Temperature Range - 29°C to 54°C (-20°F to 130°F)
Enclosure Stainless Steel
Storage and Shipping Temperature Range -40°C To 65°C (-40°F to 149°F)
Wiegand Inputs (4) 26-bit, *30-bit, *32-bit Mifare, *37-bit with and without facility code, and ASCII (for
keypads). 12VDC, 250mA power output (per input).
4 Primary and 4 Auxiliary Relay Outputs SPDT, Rated Load 3A at 30VDC (each)
Accessory Compatibility Refer to the accessory page for compatible accessories
Network Compatibility 10/100/1,000 Ethernet
Wi-Fi®Compatibility 802.11 a/b/g/n and 802.11 ac 2.4 GHz
Wi-Fi®Security CAPXL is compatible with routers using the following security protocols: WPA2-PSK, (AES)
(Recommended), WPA2-PSK (TKIP) (Recommended), WPA2 Personal (Recommended),
WPA-PSK (AES), and WPA-PSK (TKIP). CAPXL is NOT compatible with routers using the
following security protocols; WPA2 Enterprise, WEP, Open (No password or encryption)
Wi-Fi®Range Up to 500 feet (152.4 m), Open Air/Line-of-Sight (range will vary depending on obstructions)
Built-in LiftMaster Passport Receiver Security+ 2.0®
Wireless Communication to Gate Operator Up to 750 feet (228.6 m), Open Air/Line-of-Sight (range will vary depending on
obstructions), Compatible with LiftMaster Security+ 2.0®gate operators
Dimensions
Specifications
18" (45.7 cm)
14" (35.6 cm)
4-1/4" (10.8 cm)
FRONT VIEW SIDE VIEW BACK VIEW
BOTTOM VIEW
10-59/64" (27.7 cm)
14" (35.6 cm)
E= Electrical Wiring
P= Pedestal Mount
R= Recess Mount
S= Security+ 2.0®
Radio Antenna
W= Wi-Fi®Antenna
4-3/4" (12.1 cm)
7-13/32" (18.8 cm)7-7/8" (20.0 cm)
PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION
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R W
SS
W W
R R
RR
P P
P P
E
E E E
diameter 1-5/8"
(4.2 cm)
*NOTE: Only the 26-bit weigand protocol is compatible in UL installations. Wi-Fi®and wireless ranges were not evaluated by UL.

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Wire Specifications
Use this chart to pull wires in preparation of your installation. Check the national and local building codes BEFORE installation.
DESCRIPTION OF WIRE RUN WIRE SPECIFICATION MAXIMUM RUN DISTANCE
Power Wire, secondary DC output 2-Conductor 14 AWG
2-Conductor 16 AWG
2-Conductor 18 AWG
Up to 300 feet (91.4 m)
Up to 200 feet (60.9 m)
Up to 100 feet (30.4 m)
Local Area Network (LAN)
CAT 5 or better Network Cable
8-Conductor, 24 AWG Twisted pair 328 feet* (100 m)
Grounding the Chassis (use grounding lug in CAPXL) 12 AWG Copper 12 feet (3.7 m)
Door Strike 2-Conductor 18-22 AWG Shielded 100 - 250 feet (30.5 - 76.2 m)
Magnetic Lock 2-Conductor 18-22 AWG 50 - 125 feet (15.2 - 38.1 m)
Dry Contact Closure (Most Gate Operators) 2-Conductor 18-24 AWG Shielded 500 - 2500 feet (152.4 - 762 m)
Exit Request (REX) 2-Conductor 18-24 AWG 500 feet (152.4 m)
Supervised Input 2-Conductor 18-24 AWG 500 feet (152.4 m)
Wiegand/Proximity Readers 7-Conductor 18-22 AWG Shielded 500 feet (152.4 m)
Postal Lock Box 2-Conductor 18-24 AWG 250 - 1000 feet (76.2 - 304.8 m)
NOTE: Main power supply and control wiring MUST be run in separate conduits. Conduits must be UL approved for low and high
voltage. Refer to the NEC for additional wiring requirements.
Category 5 cabling is the minimum performance category recommended.
Wiring shall be in accordance with the National Electrical Code (ANSI/NFPA 70), local codes and authorities having jurisdiction.
Always provide power from a dedicated source. Plug provided transformer into an outlet wired to its own 10 Amp minimum circuit
breaker. This will prevent two problems:
• Other equipment cannot introduce spikes, noise, surges or dips into the power circuit that will affect the system.
• The system’s operation will not be affected if any other equipment develops a short circuit across the power line.
* CAT 5/6 NETWORK CABLE NOTES:
• For outdoor distances exceeding 140 feet (42.7 m), a UL497 compliant primary surge protector MUST be installed at
the CAPXL.
• Distances exceeding 328 feet (100 m) may be accommodated with additional hardware (available through third-party sources).
PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
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PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL
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1Internet Service
CAPXL MUST be configured with the proper network settings to operate.
NETWORK
Internet service provider:
WIRELESS
Wi-Fi®Network Name:
Wi-Fi®Password:
WIRED
Automatic IP addressing: DHCP (preferred setting)
OR
Static IP Addressing: (NOTE: Write down the following for future reference: IP, Netmask, Gateway, Primary,
Secondary, Server Port)
A subscription with a SIP provider is required for the CAPXL to make phone calls. Phone.com is the preferred SIP provider
and the only provider LiftMaster certifies calling performance. Sign up through myQ®Business™ after a CAPXL is added to a
Facility. If another SIP provider is being used, the following information will be required.
SIP service provider:
SIP domain:
SIP port (usually 5060):
SIP username:
SIP password:
(example: sip.phone.com)
(example: 12345)
(example: s98hn&@f!idjs)
2Phone Service
3Setup a myQ®Business™Account
NOTE: If you have an existing myQ®account, your myQ®Business™account will have the
same password.
1. If you do not have a myQ®Business™ account, call LiftMaster Customer Care at
800.323.2276 to activate a myQ®Business™ account.
2. You will get a welcome email from LiftMaster. Accept the invitation and register or login to your account.
3. Set up the Facility and add residents and credentials (refer to the available Help in myQ®Business™).
4. Continue with the installation of the CAPXL in this manual.
The following services are required for CAPXL to fully function
CP# for CAPXL (TE2-XX-XXXX):
(located on the CP label on top of the Control Board bracket and on the display when powered up)