Changhong Electric CHiQ User manual

Changhong CHiQ
User Guide
CH7704-UC
Door Sensor

Contents
Introduction ·························································· 1
Features ····························································· 2
Product Requirements ··········································· 2
Set Up Door Sensor ················································· 3
Installation ····························································· 7
Using CHiQ App with Door Sensor································ 8
CHiQ Control ························································ 10
Maintaining the Door Sensor ···································· 13
Specifications ······················································· 15
Troubleshooting ···················································· 16
Customer Service & Warranty ·································· 18

1
Introduction
CHiQ Door Sensor will detect opening and closing of your door and send alert or trigger action.
This device can also be applied to windows, drawers, boxes or other stuff which you want to
monitor on and off or trigger certain action.
LED lights can show you the current status. See the explanation below:
SET BUTTON
SENSOR
Red Once
Alert.
Blinking Green
Connecting to cloud.
Fast Blinking Green
Set up connection with devices.
Slow Blinking Green
Updating.
Fast Blinking Red
Remove connection with devices.
Blinking Red and Green
Factory resetting.
MAGNET

2
Features
Real-time Status - Monitor the real-time state of door via CHiQ App.
Open Remind - Remind you while the door is open for a set up time.
Battery Status - Update battery level and send low battery alert.
CHiQ Control - Trigger an action of certain CHiQ devices without internet.
Automation - Set up rules for “If this then that” function.
Product Requirements
1.
A CHiQ Hub.
2.
A smartphone or tablet running iOS 9 or higher; Android 4.4 or higher.

3
Set Up Door Sensor
Follow the steps below to set up your door sensor via CHiQ App.
Step 1: Set up CHiQ App
Get the CHiQ App from the Apple App Store or Google Play.

4
Step 2: Log in or sign up with CHiQ account
Open the App. Use your CHiQ account to log in.
If you don’t have a CHiQ account, tap Sign up for an account and follow the steps to sign up
an account.

5
a
b
c
Step 3: Add device to CHiQ App
Tap the “ ” in CHiQ App. Scan the QR Code on the device.
You can customize the name, set the room, add to/remove from favourite.
a.
Name - Name Door Sensor.
b.
Room - Choose a room for Door Sensor.
c.
Favourite - Click “ ” icon to add/remove from Favourite.
Tap the “Bind Device” to add the device to your CHiQ account.

6
Step 4: Connect to the cloud
Press the SET button once and your device will connect to the cloud automatically.
Note
Make sure you hub is connected to internet.
SET BUTTON
Internet Cloud

7
Installation
Please keep the default distance between sensor and magnet within 18mm when closed.
Please use the double side tape to stick the sensor and magnet to wherever you want to
monitor.
Note
Please add door sensor to CHiQ App before you install it.
While installing, try to stick the sensor to the fixed part of your door or window.
Please align the half circle on sensor with the half circle on magnet.
Door Window Drawer

8
Using CHiQ App with Door Sensor
Details
You can customize the name, set the room, set the open alert, add to/ remove from favourite,
check device history.
a.
Name - Name Door Sensor.
b.
Room - Choose a room for Door Sensor.
c.
Favourite - Click “ ” icon to add/remove from
Favourite.
d.
History - Check the history log for the door.
e.
Alert - Enable or disable alert for Door Sensor.
f.
Open Alert - Set a time which you will able to receive
an alert once your door has been open for that long.
g.
Delete - The device will be removed from your
account.
Tap the “Door Sensor” in App to go to its controls.
Tap the “ ” icon at the top-right corner.
Tap the icon for each of the setting you want to
personalize.
a
b
c
d
e
f
f
g

9
Automation
Automation allows you to set up “If This Then That” rules so the devices could act
automatically.
Tap “Smart” to switch to Smart screen and tap
“Automation”.
Tap “ ” to create an automation.
To set an Automation, you will need to set a trigger
time, local weather condition, or choose a device
with certain stage as a triggered condition. Then
set one or more devices, scenes to be executed.

10
CHiQ Control
CHiQ Control is our unique “device to device” control technology. Under CHiQ Control, the
devices can be controlled without internet or Hub. Devices which send out command is called
controller (Master). Devices which receive command and act accordingly is called responder
(Receiver).
You will need to set it up physically.
Pairing
Find a door sensor as controller (Master). Hold the
set button for 5-10 seconds, the light will flash
green quickly.
Find an action device as responder (Receiver).
Hold the set button for 5-10 seconds, the device
will enter pairing mode.
After pairing succeed, the light will stop
flashing.
When the door is detected to be opened, the
responder will be turned on as well.
SET BUTTON

11
Unpairing
Find the controller (Master) door sensor.
Hold the set button for 10-15 seconds, the
light will flash red quickly.
Find the responder( Receiver) action device.
Hold the set button for 10 - 15 seconds, the
device will enter unpairing mode.
The above two devices will unpair by themselves
and the light stops flashing.
When the door is detected to be opened, the
responder will no longer turn on.
SET BUTTON
Responder List
CH6602-UC CHiQ Plug
CH6604-UC CHiQ Plug Mini
CH5705-UC In-wall Switch
CH6704-UC In-wall Outlet
CH6801-UC CHiQ Power Strip
Continuously updating..

12
CHiQ Control Diagram
CLOSED OPENED CLOSED OPENED
TURN OFF TURN ON TURN OFF TURN OFF
PAIRED UNPAIRED

13
Maintaining the Door Sensor
Firmware Update
To ensure our customer have the best user experience, we highly recommend you could update
our newest version firmware.
Tap the “Door Sensor” in App to go to its controls.
Tap the “ ” icon at the top-right corner to
go to details.
Tap “Firmware”.
Press SET button once.
The light will be slowly blinking green during the
update and stop blinking when the update done.
Note
Only the Door Sensor that is currently reachable
and has an available update will be shown in the
Details screen.
SET BUTTON

14
Factory Reset
Factory reset will erase all your settings and bring it back to default. After the factory reset, your
device will be still in your CHiQ account.
Hold the set button for 20-25 seconds until the LED blinks red and green alternately.
Factory reset will be done when the light stops flashing.
SET BUTTON

15
Specifications
Voltage: 3V DC (2 - AAA battery)
Trigger Distance: 18-25mm
Environment: Operating temperature: 0°C~40°C (32°F~104°F)
Operating humidity: 10%~90% non-condensing

16
Troubleshooting
Problem Possible Reason Solution
Sensor is offline.
Hub is offline.
Please reconnect your hub to the Internet
and press the set button of Door Sensor
once.
Hub is powered off.
Please power on the hub again and press
the set button of Door Sensor once.
Sensor battery is dead. Please replace the battery.
Product is defective. Please contact customer service.
No alert or light. Product is defective. Please contact customer service.
LED blinking, no alert. Notification has been turned off in CHiQ
App.
Please turn notification on in the setting
page of CHiQ App.
Other problems. Product defective. Please contact customer service.

17
If you are unable to get your product working,
please contact our customer service during business hours.
US Live Tech Support: 1-408-9700349 M-F 9am - 5pm PST
Email: [email protected]
Changhong Research Labs Inc. 3945 Freedom Circle, Suite 320, Santa Clara,
CA 95054
WARRANTY 2 Years Limited Electrical Warranty
Changhong warrants to the original residential user of this product that it will be free from defects in
materials and workmanship, under normal use, for 2 years from the date of purchase. User must provide a
copy of original purchase receipt. This warranty Does Not Cover abuse or misused products or products
used in commercial applications. This warranty does not apply to door sensors that have been improperly
installed, modified, put to a use other than designed, or subjected to acts of God (such as floods, lightning,
earthquakes, etc.). This warranty is limited to repairing or replacing of this door sensor only at
Changhong's sole discretion. Changhong will NOT be liable for the cost of installing, removing, nor
reinstalling this product, nor direct, indirect, or consequential damages to persons or property resulting
from the use of this product. This warranty only covers the cost of replacement parts or replacement units,
it does not cover shipping & handling fees.
To implement this warranty please give us a call during business hours at 1-408-9700349 or visit
www.Changhong.us.
Copyright 2019. Changhong Research Labs Inc. All rights reserved.

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio / TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1)
This device may not cause harmful interference.
2)
This device must accept any interference received, including interference that may cause undesired
operation. Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to
this equipment. Such modifications could void the user’s authority to operate the equipment.