Changhong Electric CHiQ User manual

Changhong CHiQ
User Guide
CH7903-UC
Water Leak Sensor

Contents
Introduction ······················································ 1
Features ·························································· 2
Product Requirements ········································· 2
What’s in The Box ················································· 3
Set Up Water Leak Sensor ······································ 4
Sensor Placement ·············································· 8
Using CHiQ App with Water Leak Sensor ·················· 9
CHiQ Control ···················································· 12
Maintaining the Water Leak Sensor ························ 15
Specifications ················································· 17
Troubleshooting ·············································· 18
Customer Service & Warranty ······························ 19

1
2
3
Introduction
Water Leak Sensor is widely used in water leak detection. There will have an alert when any of
the three sets of probes were under the water. Download CHiQ App, add Water Leak Sensor to
your smart home system, which will be able to monitor your home's security in real time.
1
SET BUTTON
PROBE

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LED lights can show the current status of device. See the explanation below:
ALERT LIGHT
FEATURE LIGHT
BLINKING GREEN
Connecting to cloud.
FAST BLINKING GREEN
Set up connection with devices.
SLOW BLINKING GREEN
Updating.
FAST BLINKING RED
Remove connection with devices.
BLINKING RED AND GREEN ALTERNATELY
Factory resetting.
BLINKING RED (EVERY 5 SECOND)
Water Leak Warning.
BLINKING RED (EVERY 30 SECOND)
Low Power Alert.

3
Features
Real-time Status - Monitor the real-time state of water leak sensor via CHiQ App.
Battery Status - Update battery level and send low battery alert.
CHiQ Control - Trigger an action of certain CHiQ devices without internet.
Automation - Set up rules for “If this then that” function.
Product Requirements
A CHiQ Hub.
A smartphone or tablet running iOS 9 or higher; Android 4.4 or higher.
What’s in The Box
Qty 1 - Water Leak Sensor
Quick Start Guide

4
Set Up Water Leak Sensor
Follow the steps below to set up your Water Leak Sensor via CHiQ App.
Step 1: Set up CHiQ App
Get the CHiQ App from the Apple App Store or Google Play.

5
Step 2: Log in or sign up with CHiQ account
Open the App. Use your CHiQ account to log in.
If you don’t have a CHiQ account, tap Sign up for an account and follow the steps to sign
up an account.

6
a
b
c
Step 3: Add device to CHiQ App
Tap the “ ” in CHiQ App. Scan the QR Code on the device.
You can customize the name, set the room, add to/remove from favourite.
a.
Name - Name Water Leak Sensor.
b.
Room - Choose a room for Water Leak Sensor.
c.
Favourite - Click “ ” icon to add/remove from Favourite.
Tap the “Bind Device” to add the device to your CHiQ account.

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Step 4: Connect to the cloud
Press the SET button once and your device will connect to the cloud automatically.
Place the device to whenever you want to monitor.
Note
Make sure your hub is connected to internet.

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Sensor Placement
Located the water leak sensor in a location that may experience a water leak.

9
Using CHiQ App with Water Leak Sensor
Device Alert
Any of a set of probes are touched by water at the same time, an alert will be sent to your CHiQ
account.
Note
Interval between two alerts is defaulted to be 5 minutes.
WATER LEAK

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Details
You can customize the name, set the room, set the alert interval, enable/disable alert, add
to/remove from favourite, check device history.
a.
Name - Name Water Leak Sensor.
b.
Room - Choose a room for Water Leak Sensor.
c.
Favourite - Click “ ” icon to add/remove from
Favourite.
d.
Alert - Click enable/disable alert.
e.
Alert Interval - Set a time between two alerts after
water leaking.
f.
History - Check the history log for the Water Leak
Sensor.
g.
Delete - The device will be removed from your account.
Tap the “Water Leak Sensor” in App to go to its
controls.
Tap the “ ” icon at the top-right corner to go to
details.
Tap the icon for each of the settings you want to
personalize.
a
b
c
d
e
f
g

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Automation
Automation allows you to set up “If this then that” rules so the devices could act automatically.
Tap “Smart” to switch to Smart screen and tap
“Automation”.
Tap “ ” to create an automation.
To set an Automation, you will need to set a
trigger time, local weath e r condition, or
choose a device with certain stage as a
triggered co ndit io n . Then set one or more
devic e s, scene s to be executed.

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CHiQ Control
CHiQ Control is our unique “device to device” control technology. Under CHiQ Control, the
devices could be controlled without internet or Hub. Device which send out command is called
controller (Master). Device which receive command and act accordingly is called responder
(Receiver).
You will need to set it up physically.
Pairing
Find a water leak sensor as controller (Master).
Hold the set button for 5-10 seconds, the feature
light will flash green quickly.
Find an action device as responder (Receiver).
Hold the power/set button for 5-10 seconds, the
device will enter the pairing mode.
After pairing succeed, the feature light will stop
flashing.
When there is a water leak warning, the responder
will turn off as well.
SET BUTTON

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Un-pairing
Find the controller (Master) water leak sensor. Hold
the set button for 10-15 seconds, the feature light
will flash red quickly.
Find the responder (Receiver) action device.
Hold the power/ set button for 10- 15 seconds,
the device will enter the un- pairing mode.
The above two devices will unpair by themselves
and the feature light stops flashing.
After unbundling, when there is a water leak, the
responder will no longer turn off.
SET BUTTON
Responder List
CH4907-UC Gas/Water Valve
Continuously updating...

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CHiQ Control Diagram
TURN ON
PAIRED
TURN OFF TURN ON
UNPAIRED
TURN ON
WATER LEAK WARNING WATER LEAK WARNING

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Maintaining the Water Leak Sensor
Firmware Update
To ensure our customer have the best user experience, we highly recommend you could update
our newest version firmware.
Tap the “Water Leak Sensor” in App to go to its
controls.
Tap the “ ” icon at the top-right corner to go to
details.
Tap “Firmware”.
The feature light will be slowly blinking green
during the update and stop blinking when the
update done.
Note
Only the Water Leak Sensor that is currently
reachable and has an available update will be
shown on the Details screen.

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Factory Reset
Factory reset will erase all your settings and bring it back to default. After the factory reset, your
device will be still in your CHiQ account.
Hold the set button for 20-25 seconds until the feature light blinks red and green
alternately.
Factory reset will be done when the feature light stops flashing.
SET BUTTON

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Specifications
Voltage: 3V DC (2 - AAA battery)
Environment: Operating temperature: 0°C~50°C
(32°F~122°F)
Operating humidity: ≤100%RH non-condensing

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Troubleshooting
Problem Possible Reason Solution
No alert or light. Water leak sensor battery is dead. Please replace the battery.
Water leak sensor is
offline.
Hub is offline.
Please reconnect your hub to the Internet
and press the set button of water leak
sensor once.
Hub is powered off. Please power on the hub again and press
the set button of Water Leak Sensor once.
Water leak sensor battery is dead. Please replace the battery.
Device malfunction Please contact customer service.
LED blinking, no alert. Notification has been turned off in CHiQ
App.
Please turn notification on in the setting
page of CHiQ App.
Alert received in App
but no LED blinking. Please contact our customer service.