Chauvet Core par UV User manual

User Manual

Page 2 of 19 COREpar UV USB User Manual Rev. 1
TABLE OF CONTENTS
1. Before You Begin.......................................................................................................... 3
What Is Included .............................................................................................................................3
Unpacking Instructions....................................................................................................................3
Claims..................................................................................................................................................... 3
Text Conventions ............................................................................................................................3
Symbols ..........................................................................................................................................3
Disclaimer .......................................................................................................................................3
Product at a Glance ........................................................................................................................4
Safety Notes....................................................................................................................................4
2. Introduction................................................................................................................... 5
Product Overview............................................................................................................................5
Product Dimensions........................................................................................................................6
3. Setup.............................................................................................................................. 7
Fresnel Lens ...................................................................................................................................7
AC Power........................................................................................................................................7
Fuse Replacement..........................................................................................................................7
Power Linking......................................................................................................................................... 8
Mounting .........................................................................................................................................9
Orientation.............................................................................................................................................. 9
Rigging ................................................................................................................................................... 9
4. Operation......................................................................................................................10
Control Panel Operation................................................................................................................10
Menu Map .....................................................................................................................................10
DMX Linking..................................................................................................................................11
Configuration (DMX)............................................................................................................................. 11
D-Fi USB Connectivity ..................................................................................................................11
Configuration (D-Fi USB)...................................................................................................................... 11
DMX Personality and Starting Address................................................................................................. 12
DMX Channel Assignments and Values.......................................................................................12
5-CH..................................................................................................................................................... 12
1-CH..................................................................................................................................................... 12
Configuration (Standalone)...........................................................................................................13
Automatic Programs............................................................................................................................. 13
Auto Program Speed............................................................................................................................ 13
Sound-Active Mode .............................................................................................................................. 13
Sound Sensitivity.................................................................................................................................. 13
Manual Dimming................................................................................................................................... 13
Dimmer Speed...................................................................................................................................... 13
Temperature......................................................................................................................................... 13
IRC-6 Infrared Remote Control.....................................................................................................14
IRC-6 Operation.................................................................................................................................... 14
Master/Slave Mode (wired)...........................................................................................................15
Master/Slave Mode (D-Fi USB) ....................................................................................................15
5. Maintenance .................................................................................................................16
Product Maintenance....................................................................................................................16
6. Technical Specifications..............................................................................................17
Returns .............................................................................................................................18
Contact Us .........................................................................................................................19

COREpar UV USB User Manual Rev. 1 Page 3 of 19
1.BEFORE YOU BEGIN
What Is
Included
•COREpar UV USB
•Power Cord •Warranty Card •Quick Reference Guide
Unpacking
Instructions
Carefully unpack the product immediately and check the container to make sure
all the
parts are in the package and are in good condition.
Claims
If the box or the contents (the product and included accessories) appear damaged from
shipping, or show signs of mishandling, notify the carrier immediately, not Chauvet.
Failure to report damage to the carrier immediately may invalidate your claim. In
addition, keep the box and contents for inspection.
For other issues, such as missing components or parts, damage not related to shipping,
or concealed damage, file a claim with Chauvet within 7 days of delivery.
Text
Conventions
Convention Meaning
1—512
A range of values
50/60
A set of values of which only one can be chosen
Settings
A menu option not to be modified
Menu > Settings
A sequence of menu options to be followed
<ENTER>
A key to be pressed on the product’s control panel
ON
A value to be entered or selected
Symbols
Symbol Meaning
Electrical warning. Not following these instructions may cause
electrical damage to the product, accessories, or the user.
Critical installation, configuration, or operation information. Not
following these instructions may make the product not work, cause
damage to the product, or cause harm to the operator.
Important installation or configuration information. The product
may not function correctly if this information is not used.
Useful information.
Disclaimer
Chauvet believes
that the information contained in this manual is accurate in all respects.
However, Chauvet assumes no responsibility and specifically disclaims any and all liability
to any party for any loss, damage or disruption caused by any errors or omissions in this
document, whether such errors or omissions result from negligence, accident or any other
cause. Chauvet reserves the right to revise the content of this document without any
obligation to notify any person or company of such revision, however, Chauvet has no
obligation to make, and does not commit to make, any such revisions. Download the latest
version from www.chauvetlighting.com.
The works of authorship contained in this manual, including, but not limited to, all design,
text and images are owned by Chauvet.
© Copyright 2015 Chauvet & Sons, Inc. All rights reserved.
Electronically published by Chauvet in the United States of America.
CHAUVET, the Chauvet logo, “COREpar UV USB”, and “D-Fi USB”
are registered
trademarks or trademarks of Chauvet & Sons Inc. (d/b/a Chauvet and Chauvet Lighting) in
the United States and other countries.
Other company and product names and logos
referred to herein may be trademarks of their respective companies.
Author
Date
Editor
Updated
R. Isenstadt 08/21/15 M. Gregory 08/21/15

Page 4 of 19 COREpar UV USB User Manual Rev. 1
Product at a
Glance
Use on Dimmer
x
Auto Programs
P
Outdoor Use
x
Auto-ranging Power Supply
P
Sound-Active
P
Replaceable Fuse
P
DMX
P
User-Serviceable
x
Master/Slave
P
Safety Notes
Please read the following Safety Notes carefully before working with the product. The
Notes include important safety information about installation, usage, and maintenance.
•Always connect the product to a grounded circuit to avoid the risk of electrocution.
•Always disconnect the product from the power source before cleaning or replacing
the fuse.
•Avoid direct eye exposure to the light source while the product is on.
•Make sure the power cord is not crimped or damaged.
•Never disconnect the product from power cord by pulling or tugging on the cord.
•If mounting the product overhead, always secure to a fastening device using a
safety cable.
•Make sure there are no flammable materials close to the product when operating.
•
Do not touch the product’s housing when operating because it may be very hot.
•The product is not intended for permanent installation.
•Always make sure that the voltage of the outlet to which you are connecting the
product is within the range stated on the decal or rear panel of the product.
•The product is for indoor use only! (IP20) To prevent risk of fire or shock, do not
expose the product to rain or moisture.
•Always install the product in a location with adequate ventilation, at least 20 in
(50 cm) from adjacent surfaces.
•Be sure that no ventilation slots on the product’s housing are blocked.
•Never connect the product to a dimmer.
•Make sure to replace the fuse with another of the same type and rating.
•Never carry the product from the power cord or any moving part. Always use the
hanging/mounting bracket.
•The maximum ambient temperature (Ta) is 104 °F (40 °C). Do not operate the
product at higher temperatures.
•In the event of a serious operating problem, stop using the product immediately.
•Never try to repair the product. Repairs carried out by unskilled people can lead to
damage or malfunction. Please contact the nearest authorized technical assistance
center.
•To eliminate unnecessary wear and improve its lifespan, during periods of non-use
completely disconnect the product from power via breaker or by unplugging it.
Keep this User Manual for future use. If you sell the product to someone else, be
sure that they also receive this document.

COREpar UV USB User Manual Rev. 1 Page 5 of 19
2.INTRODUCTION
Product Overview
WARNING! DO NOT plug anything other than a D-Fi USB into the USB port. Doing so may
cause damage to the product.
Front View
Bracket Adjustment Knob
Mounting Brackets
IR Sensor
Back Panel View
Power Out
LCD Display
Fuse holder
Power In
D-Fi USB Port
DMX In
DMX Out
Menu Buttons
Safety
Cable Pass
Through

Page 6 of 19 COREpar UV USB User Manual Rev. 1
Product Dimensions
5.5 in
139 mm
7.9 in
200 mm
10 in
253 mm

COREpar UV USB User Manual Rev. 1 Page 7 of 19
3.SETUP
Fresnel Lens
This Fresnel lens produces a very even light that is soft at the edges, which makes the
COREpar UV USB a 2-in-1 light. Attach the Fresnel lens easily with the built-in magnets.
AC Power
The COREpar UV USB has an auto-
ranging power supply and it can work with an input
voltage range of 100 to 240 VAC, 50/60 Hz. To determine the product’s power
requirements (
circuit breaker, power outlet, and wiring), use the current value listed on
the label affixed to the product’s back panel, or refer to the product’s specifications chart.
The listed current rating indicates the product
’s average current draw under normal
conditions.
•Always connect the product to a protected circuit
(circuit breaker or fuse).
Make sure the product
has an appropriate electrical ground to avoid the risk
of electrocution or fire.
•To eliminate
unnecessary wear and improve its lifespan, during periods of
non-
use completely disconnect the product from power via breaker or by
unplugging it.
Never connect the product
to a rheostat (variable resistor) or dimmer circuit, even
if the rheostat or dimmer channel serves only as a 0 to 100% switch.
Fuse
Replacement
1. Wedge the tip of a flat-head screwdriver into the slot of the fuse holder.
2. Pry the fuse holder out of the housing.
3. Remove the blown fuse from the holder and replace with a fuse of the exact same
type and rating.
4. Insert the fuse holder back in place and reconnect power.
Disconnect the product from the power outlet before replacing the fuse.
Installed fuse
(held by plastic clip)
Spare fuse holder
(inside safety cap)
Safety cap
Magnetic
Fresnel Lens

Page 8 of 19 COREpar UV USB User Manual Rev. 1
Power Linking
The product provides power linking via the Edison outlet located in the back of the product.
Please see the diagram below for further explanation.
Power Linking
Diagram
You can power link up to 8 COREpar UV USB product
s on 120 VAC or up to
15 COREpar UV USB products on 230 VAC.
The power linking diagram corresponds to the North American version of the
product ONLY! If using the product
in other markets, you must consult with the
local Chauvet distributor as power linking connectors and requirements may differ
in your country or region.
1st Product
2nd Product
3rd Product
Additional
Products

COREpar UV USB User Manual Rev. 1 Page 9 of 19
Mounting
Before mounting the product
, read and follow the safety recommendations indicated in the
Safety Notes.
Orientation
The COREpar UV USB
may be mounted in any position; however, make sure adequate
ventilation is provided around the product.
Rigging
•Before deciding on a location for the product, always make sure there is easy access
to the product for maintenance and programming purposes.
•Make sure that the structure onto which you are mounting the product can support the
product’s weight. See the Technical Specifications for weight information.
•When mounting the product overhead, always use a safety cable. Mount the product
securely to a rigging point, whether an elevated platform or a truss.
•When rigging the product onto a truss, use a mounting clamp
of appropriate weight
capacity.
•When power linking multiple products, mount the products close enough for power
linking cables to reach.
•The bracket adjustment
knobs allow for directional adjustment when aiming the
product to the desired angle. Only loosen or tighten the bracket knobs manually.
Using tools could damage the knobs.
Mounting Diagram
Mounting Clamp
(such as the CLP-15N
from Chauvet)
Double-
Bracketed Yoke
Safety Cable
(such as CH-05 from Chauvet)
Bracket Adjustment
Knob x 2

Page 10 of 19 COREpar UV USB User Manual Rev. 1
4.OPERATION
Control Panel
Operation
To access the control panel functions, use the four buttons located underneath the display.
Please refer to the Product Overview to see the button locations on the control panel.
Button Function
<MENU>
Exits from the current menu or function
<UP> Press to scroll up the list of options or to find a higher value
<DOWN> Press to scroll down the list of options or to find a lower value
<ENTER> Press to activate a menu option or a selected value
Menu Map
Mode Programming Steps Description
1-CH
d 1–512
1-channel DMX mode
5-CH
5-channel DMX mode
P--
(auto program)
P 1
Fade effect in and out
P 2
Pulse program effect 0–100%
P 3
Pulse program effect 100–0%
S--
S 1–100
Program speed for P1–P3
Snd
(sound-active)
Snd1
Sets sound-active modes
Snd2
SenS
u 0–100
Sound Sensitivity Setting
U--
d 0–255
Manual dimmer
dIM
OFF
Dimmer speed mode off
dIM1
Dimmer speed mode fast
dIM2
Dimmer speed mode medium
dIM3
Dimmer speed mode slow
SEr
On
IR function on or off
OFF
teMP
__
Displays the product temperature

COREpar UV USB User Manual Rev. 1 Page 11 of 19
DMX Linking
The COREpar UV USB works with a DMX controller. Information about DMX is in the
CHAUVET® DMX Primer, which is available from the Chauvet website
http://www.chauvetlighting.com/downloads/DMX_Primer_rev05_WO.pdf.
Configuration
(DMX)
Set the product in DMX mode to control with a DMX controller.
1. Connect the product to a suitable power outlet.
2. Connect a DMX cable from the DMX output of the DMX controller to the DMX input
socket on the product.
D-Fi USB
Connectivity
The COREpar UV USB is able to become a D-Fi wireless receiver/transmitter with the
use of the D-Fi USB from Chauvet DJ. Simply
set the product's DMX Personality and
DMX Address, set the DIP switch D-Fi receiving/transmitting channel, then plug it into the
D-Fi USB port.
WARNING! DO NOT plug anything other than a D-Fi USB into the USB port. Doing
so may cause damage to the product.
Once plugged in, the D-Fi USB will take over the product. Wired DMX, manual
display control / menu buttons and IRC will be unavailable until you unplug the
D-Fi USB. The priority levels are:
1. D-Fi USB
2. Wired DMX
3. IRC-6 Remote Control
4. Manual Digital Display/Menu Buttons
Configuration
(D-Fi USB)
1. Set the DMX Personality and DMX address on your product.
2. Use the Chart provided to set BOTH:
•the Channel, and then
•the Receiving or Transmitting option.
NOTE:
DIP Switch 5 is for Transmitting OR Receiving, please choose carefully.
D-Fi USB DIP Switch
Channels
RECEIVING
TRANSMITTING

Page 12 of 19 COREpar UV USB User Manual Rev. 1
DMX Personality
and
Starting
Address
When selecting a starting DMX address, always consider the number of DMX channels the
selected DMX mode uses. If you choose a starting address that is too high, you could
restrict the access to some of the product’s channels.
The COREpar UV USB uses up to 5 DMX channels in a 5-CH DMX mode
, which defines
the highest configurable address to 508.
If you are not familiar with the DMX protocol, download the DMX Primer from
www.chauvetlighting.com.
To select the starting address, do the following:
1. Press <MENU> repeatedly until 1-CH or 5-CH shows on the display.
2. Press <ENTER> and d1–512 will show on the display.
3. Use <UP> or <DOWN> to select the starting address.
4. Press <ENTER>.
DMX Channel Assignments and Values
5-CH
Channel
Function
Value
Percent/Setting
1
UV
000
ó
255
0–100%
2
Strobe
(when CH3 is 000–031)
000 ó015
No function
016
ó
255
Slow to fast
Speed
(when CH3 is 032–223)
000 ó255 Slow to fast
Sound Sensitivity
(when CH3 is 224–255)
000 ó010
Off
011
ó
255
Control the sound sensitivity level
3 Programs
000 ó031
No function
032 ó095
Pulse effect 0–100%
096 ó159
Pulse effect 100%–0
160 ó223
Pulse effect 100%–0–100%
224 ó240
Sound triggering mode 1
241 ó255
Sound triggering mode 2
4
Dimmer
000
ó
255
0–100%
5 Dimmer Speed
000 ó051
Default dimmer speed set from menu
052 ó101
Dimmer speed mode OFF
102 ó152
Dimmer speed mode 1 (fast speed)
153
ó
203
Dimmer speed mode 2 (medium speed)
204 ó255
Dimmer speed mode 3 (slow speed)
1-CH
Channel
Function
Value
Percent/Setting
1
UV
000 ó255 0–100%

COREpar UV USB User Manual Rev. 1 Page 13 of 19
Configuration
(Standalone)
Set the product in one of the standalone modes to control without a DMX controller.
Connect the product to a suitable power outlet.
Never connect a product that is operating in any standalone mode
to a DMX string
connected to a DMX controller. Product
s in standalone mode may transmit DMX
signals that could interfere with the DMX signals from the controller.
Automatic
Programs
To run the COREpar UV USB in automatic mode, follow the instructions below:
1. Press <MENU> repeatedly until P-- shows on the display.
2. Press <ENTER>.
3. Use <UP> and <DOWN> to select an auto program (P1–3).
4. Press
<ENTER>
.
Auto
Program
Speed
To change the auto-program speed on the COREpar UV USB, do the following:
1. Press <MENU> repeatedly until S-- shows on the display.
2. Use <UP> and <DOWN> to increase or decrease the program speed (S 1–100).
3. Press
<ENTER>
. The product will return to the last selected mode.
Sound-Active
Mode To run the COREpar UV USB in sound-active mode, do the following:
1. Press <MENU> repeatedly until Snd shows on the display.
2. Press <ENTER>.
3. Use <UP> and <DOWN> to select a sound-active program (Snd1 or Snd2).
4. Press <ENTER>.
The product will only respond to low frequencies of music (bass and drums).
Sound Sensitivity
To change the sound sensitivity on the COREpar UV USB, follow the instructions below:
1. Press <MENU> repeatedly until SenS shows on the display.
2. Use <UP> and <DOWN> to increase or decrease the sound sensitivity (u 0–100).
3. Press
<ENTER>
. The product will return to the last selected mode.
Manual Dimming
To manually control the output level, follow the instructions below:
1. Press <MENU> repeatedly until U-- shows on the display.
2. Press <ENTER> and d___ will show on the display.
3. Use <UP> or <DOWN> to increase or decrease the dimmer value.
4. Press <ENTER>.
Dimmer Speed
To change the dimmer speed on the COREpar UV USB, do the following:
1. Press <MENU> repeatedly until dIM shows on the display.
2. Press <ENTER>.
3. Use <UP> and <DOWN> to select:
•dIM1 (fast)
•dIM2 (medium)
•dIM3 (slow)
or
•OFF.
4. Press <ENTER>.
Temperature
To view the current temperature of the COREpar UV, follow the instructions below:
1. Press <MENU> repeatedly until teMP shows on the display.
2. Press <ENTER>.

Page 14 of 19 COREpar UV USB User Manual Rev. 1
IRC-6 Infrared
Remote
Control
The COREpar UV USB is compatible with the IRC-6 infrared remote control from
Chauvet. To activate IR mode, follow the instructions below:
1. Press <MENU> repeatedly until SErshows on the display.
2. Press <ENTER> to accept.
3. Press <UP> or <DOWN> to select On or OFF.
4. Press <ENTER>.
IRC-6 Operation
Automatic Mode
Automatic mode will enable you to run the automatic programs on the product.
To turn on Automatic mode:
1. Press <AUTO> or <FADE> on the IRC-6.
2. Press <+> or <–> to choose between the different auto programs.
To adjust the speed of the automatic program:
1. Press <SPEED> on the IRC-6.
2. Press <+> or <–> to either increase or decrease the speed of the program.
Sound-Active Mode
Sound-Active mode will enable the product to respond to the music.
To turn on Sound-Active mode:
1. Press <SOUND> on the IRC-6.
2. Press <+> or <–> toselect Snd1 or Snd2.
To adjust sound sensitivity in Sound-Active mode:
1. Press <SENSITIVITY> on the IRC-6.
2. Press <+> or <–> to either increase or decrease sound sensitivity.
Manual Control
To manually control the UV level:
1. Press <MANUAL> or <UV> on the IRC-6.
2. Press <+> or <–> to increase or decrease the percentage.
Miscellaneous Operation
To adjust the total output level:
1. Press <%> on the IRC-6.
2. Press <+> or <–> to increase or decrease the output level.
To adjust the strobe rate of the program:
1. Press <STROBE> on the IRC-6.
2. Press <+> or <–> to increase or decrease the strobe rate.
3. Press <STROBE> again to turn off the strobe.
To black out the lights:
1. Press <BLACK OUT> on the IRC-6.
This will turn off all the lights until the button is pressed again.
NOTE: The IRC-6 will not respond to any inputs when Black Out is activated. If the
remote does not respond when a button is pressed, try pressing <BLACK OUT>.
You may have inadvertently activated Black Out.

COREpar UV USB User Manual Rev. 1 Page 15 of 19
Master/Slave
Mode
(wired)
The Master/Slave mode allows a single COREpar UV USB product
(the “master”) to
control the actions of one or more COREpar UV USB product
s (the “slaves”) without the
need of a DMX controller. The master product will be set to operate in either Stand-Alone
mode or with the IRC-6, while the slave product
s will be set to operate in Slave mode.
Once set and connected, the slave products will operate in unison with the master product.
Configure the products as indicated below.
Slave products:
1. Press <MENU> repeatedly until 1-CH or 5-CH shows on the display.
2. Press <ENTER> to accept.
3. Set the DMX address to d 1.
4. Connect the DMX input of the first slave product to the DMX output of the master
product.
5. Connect the DMX input of the subsequent slave products to the DMX output of the
previous slave product.
6. Finish setting and connecting all the slave products.
Master product:
1. Set the master product to operate in either Stand-Alone mode or with the IRC-6.
2. Make the master product the first product in the DMX daisy chain.
•Configure all the slave product
s before connecting the master to the daisy
chain.
•
Never connect a DMX controller to a DMX string configured for Master/Slave
operation because the controller may interfere with the signals from the master.
•Do not connect more than 31 slaves to the master.
Master/Slave
Mode
(D-Fi USB)
The D-Fi USB allows a single COREpar UV USB product
(the “master”) to control the
actions of one or more COREpar UV USB product
s (the “slaves”) without the need of a
DMX controller or DMX cables. The master (transmitter) product
will be set to operate in
either Stand-Alone mode or with the IRC-6, while the slave (receiver) product
s will be set
to operate in Slave mode. Once set and connected, the slave product
s will operate in
unison with the master product.
Configure the products as indicated below.
Slave products:
1. Press <MENU> repeatedly until 1-CH or 5-CH shows on the display.
2. Press <ENTER> to accept.
3. Set the DMX address to d 1.
4. Set the D-Fi USB to receive on a specific channel, 1–16.
5. Plug in the D-Fi USB.
6. Finish setting and connecting all the slave products.
Master product:
1. Press <MENU> repeatedly until the DMX personality the slaves are set to shows on
the display.
2. Press <ENTER> to accept.
3. Set the DMX address to d 1.
4. Set the master product to operate in either Stand-Alone mode or with the IRC-6.
5. Set the D-Fi USB to transmit on the D-Fi channel the slaves are receiving on.
6. Plug in the D-Fi USB.
•All products must be set to the same DMX personality, DMX address, and D-Fi
channel.
•Configure all the slave products before configuring the master to transmit.
•Never connect a DMX controller to a D-Fi channel
configured for Master/Slave
operation because the controller may interfere with the signals from the master.

Page 16 of 19 COREpar UV USB User Manual Rev. 1
5.MAINTENANCE
Product
Maintenance
Dust build-
up reduces light output performance and can cause overheating. This can lead
to reduction of the light source’s life and/or
mechanical wear. To maintain optimum
performance and minimize wear, clean your lighting product
s at least twice a month.
However, be aware that usage and environmental conditions could be contributing factors
to increase the cleaning frequency.
To clean the product, follow the instructions below:
1. Unplug the product from power.
2. Wait until the product is at room temperature.
3. Use a vacuum (or dry compressed air) and a soft brush to remove dust
collected on the external surface/vents.
4. Clean all transparent surfaces with a mild soap solution, ammonia-free glass
cleaner, or isopropyl alcohol.
5. Apply the solution directly to a soft, lint free cotton cloth or a lens cleaning
tissue.
6. Softly drag any dirt or grime to the outside of the transparent surface.
7. Gently polish the transparent surfaces until they are free of haze and lint.
Always dry the transparent surfaces carefully after cleaning them.

COREpar UV USB User Manual Rev. 1 Page 17 of 19
6.TECHNICAL SPECIFICATIONS
Dimensions and
Weight
Length
Width
Height
Weight
5.5 in (139 mm)
7.9 in (200 mm)
10 in (253 mm)
4.6 lb (2.1 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Power Supply Type
Range
Voltage Selection
Switching (internal)
100 to 240 VAC, 50/60 Hz
Auto-ranging
Parameter
120 V, 60 Hz
230 V, 50 Hz
Consumption
67 W
65 W
Operating Current
0.975 A
0.517 A
Power linking current
(products)
8 A (8 products) 8 A (15 products)
Fuse
T 2 A, 250 V
T 2 A, 250 V
Power I/O
U.S./Worldwide
UK/Europe
Power input connector
IEC
IEC
Power output connector
Edison
IEC
Power Cord plug
Edison (U.S.)
Local plug
Light Source
Type
Power
Lifespan
COB LED
70 W
50,000 hours
Color
Quantity
Current
UV
1
1.5 A
Photometrics
Parameter
With Lens
Without Lens
Strobe Rate
0 to 33 Hz
0 to 33 Hz
Coverage Angle
50°
100°
Thermal
Maximum External Temp.
Cooling System
104 °F (40 °C)
Convection
DMX
I/O Connectors
Channel Range
3-pin XLR
1 or 5
Ordering
Product Name
Item Code
UPC Number
COREpar UV USB
03031078
781462214265

Page 18 of 19 COREpar UV USB User Manual Rev. 1
R
ETURNS
In case you need to get support or return a product:
•If you are located in the U.S., contact Chauvet World Headquarters.
•If you are located in the UK or Ireland, contact Chauvet Europe Ltd.
•If you are located in Mexico, contact Chauvet Mexico.
•If you are located in Benelux, contact Chauvet Europe BVBA.
•If you are located in any other country, DO NOT contact Chauvet. Instead, contact
your local distributor. See www.chauvetlighting.com for distributors outside the U.S.,
UK, Ireland, Mexico, or Benelux.
If you are located outside the U.S., UK, Ireland, Mexico, or Benelux, contact your
distributor of record and follow their instructions on how to return Chauvet
products to them. Visit our website www.chauvetlighting.com for contact details.
Call the corresponding Chauvet Technical Support office and request a Return
Merchandise Authorization (RMA) number before shipping the product. Be prepared to
provide the model number, serial number, and a brief description of the cause for the
return.
Send the merchandise prepaid, in its original box, and with its original packing and
accessories. Chauvet will not issue call tags.
Clearly label the package with the RMA number. Chauvet will refuse any product
returned without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper
and place it inside the box:
•Your name
•Your address
•Your phone number
•RMA number
•A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be your responsibility. FedEx packing or double-boxing are
recommended.
Chauvet reserves the right to use its own discretion to repair or replace returned
product(s).

COREpar UV USB User Manual Rev. 1 Page 19 of 19
C
ONTACT
US
USA WORLD HEADQUARTERS
General Information – Chauvet
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: [phone]
Fax: [phone]
Toll free: [phone]
Technical Support
Voice: [phone] (Press 4)
Fax: [phone]
Email: [e-mail]
World Wide Web
www.chauvetlighting.com
EUROPE
General Information - Chauvet Europe BVBA
Address: Stokstraat 18
9770 Kruishoutem
Belgium
Voice: [phone]
Technical Support
Email: [e-mail]
World Wide Web
www.chauvetlighting.eu
General Information - Chauvet Europe Ltd.
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: [phone]
Fax: [phone]
Technical Support
Email:
[e-mail]
World Wide Web
www.chauvetlighting.co.uk
MEXICO
General Information - Chauvet Mexico
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: [phone]
Technical Support
Email: [e-mail]
World Wide Web
www.chauvet.com.mx
Outside the U.S., United Kingdom, Ireland, Mexico, or Benelux contact the dealer of
record. Follow their instructions to request support or to return a product. Visit our
website for contact details.