Chauvet JAM Pack Emerald User manual

User Manual

Page 2 of 15 JAM™ Pack Emerald User Manual Rev. 1
TABLE OF CONTENTS
1. Before You Begin.......................................................................................................... 3
What Is Included .............................................................................................................................3
Unpacking Instructions....................................................................................................................3
Claims..................................................................................................................................................... 3
Text Conventions ............................................................................................................................3
Symbols ..........................................................................................................................................3
Disclaimer .......................................................................................................................................3
Product at a Glance ........................................................................................................................4
Safety Notes....................................................................................................................................4
2. Introduction................................................................................................................... 5
Product Overviews..........................................................................................................................5
UV Strobe Combo................................................................................................................................... 5
Fog Machine........................................................................................................................................... 5
Product Dimensions........................................................................................................................6
UV Strobe Combo................................................................................................................................... 6
Fog Machine........................................................................................................................................... 6
3. Setup.............................................................................................................................. 7
Fog Machine AC Power..................................................................................................................7
Fog Machine Fuse Replacement............................................................................................................ 7
External AC Power Supply..............................................................................................................7
Mounting .........................................................................................................................................8
Orientation.............................................................................................................................................. 8
Rigging ................................................................................................................................................... 8
4. Operation....................................................................................................................... 9
Fog Machine Wired Remote ...........................................................................................................9
UV Strobe Control Panel Operation................................................................................................9
UV Strobe Combo Strobe Modes ..................................................................................................9
Strobe Mode........................................................................................................................................... 9
UV On/Off............................................................................................................................................... 9
Infrared Remote Control................................................................................................................10
IRC-6 Operation.................................................................................................................................... 10
5. Maintenance .................................................................................................................11
Product Maintenance....................................................................................................................11
Fog Machine Maintenance............................................................................................................11
Storage................................................................................................................................................. 11
6. General Fogger Troubleshooting................................................................................12
7. Technical Specifications..............................................................................................13
Returns .............................................................................................................................14
Contact Us........................................................................................................................15

JAM™ Pack Emerald User Manual Rev. 1 Page 3 of 15
1.BEFORE YOU BEGIN
What Is
Included
•UV Strobe Combination Light
•Fog Machine
•CHAUVET® Fog Fluid (FJP)
•Permanently wired remote
•IRC-6 Remote Control
•External Power Supply Adapter
•Power Cord
•Warranty Card
•Quick Reference Guide
Unpacking
Instructions
Carefully unpack the product immediately and check the container to make sure all the
parts are in the package and are in good condition.
Claims
If the box or the contents (the product and included accessories) appear damaged from
shipping, or show signs of mishandling, notify the carrier immediately, not Chauvet. Failure
to report damage to the carrier immediately may invalidate your claim. In addition, keep the
box and contents for inspection.
For other issues, such as missing components or parts, damage not related to shipping, or
concealed damage, file a claim with Chauvet within 7 days of delivery.
Text
Conventions
Convention Meaning
1—512
A range of values
50/60
A set of values of which only one can be chosen
Settings
A menu option not to be modified
Menu > Settings
A sequence of menu options to be followed
<ENTER>
A key to be pressed on the product’s control panel
ON
A value to be entered or selected
Symbols
Symbol Meaning
Critical installation, configuration, or operation information. Not
following these instructions may make the product not work, cause
damage to the product, or cause harm to the operator.
Important installation or configuration information. The product
may not function correctly if this information is not used.
Useful information.
Disclaimer
The information and specifications contained in this document are subject to change
without notice. Chauvet
assumes no responsibility or liability for any errors or omissions
that may appear in this manual. Chauvet
reserves the right to update the existing
document or to create a new document to correct any errors or omissions.
You can download the latest version of this document from www.chauvetlighting.com.
© Copyright 2015 Chauvet. All rights reserved.
Electronically published by Chauvet in the United States of America.
Author Date Editor Updated
R. Isenstadt 07/01/15 A. Leon 07/02/15

Page 4 of 15 JAM™ Pack Emerald User Manual Rev. 1
Product at a
Glance
Use on Dimmer
x
Auto Programs
P
Outdoor Use
x
Auto-ranging Power Supply
P
Sound-Active
P
Replaceable Fuse
x
DMX
x
User-Serviceable
x
Master/Slave
x
Safety Notes
Please read the following Safety Notes carefully before working with the product. The
Notes include important safety information about installation, usage, and maintenance.
•Always connect the product to a grounded circuit to avoid the risk of electrocution.
•Always disconnect the product from the power source before cleaning.
•Avoid direct eye exposure to the light source while the product is on.
•Make sure the power cord is not crimped or damaged.
•Never disconnect the product from power cord by pulling or tugging on the cord.
•If mounting the product overhead, always secure to a fastening device using a
safety cable.
•Make sure there are no flammable materials close to the product when operating.
•
Do not touch the product’s housing when operating because it may be very hot.
•The product is not intended for permanent installation.
•Always make sure that the voltage of the outlet to which you are connecting the
product is within the range stated on the decal or rear panel of the product.
•The product is for indoor use only! (IP20) To prevent risk of fire or shock, do not
expose the product to rain or moisture.
•Always install the product in a location with adequate ventilation, at least 20 in
(50 cm) from adjacent surfaces.
•Be sure that no ventilation slots on the product’s housing are blocked.
•Never connect the product to a dimmer or rheostat.
•Make sure to replace the fuse with another of the same type and rating.
•Never carry the product from the power cord or any moving part. Always use the
hanging/mounting bracket.
•The maximum ambient temperature (Ta) is 104 °F (40 °C). Do not operate the
product at higher temperatures.
•In the event of a serious operating problem, stop using the product immediately.
•Never try to repair the product. Repairs carried out by unskilled people can lead to
damage or malfunction. Please contact the nearest authorized technical assistance
center.
•Do not use for space heating purposes.
•Use only CHAUVET® water-based fog fluid.
•Drain the tank before transporting the product.
•To eliminate unnecessary wear and improve its lifespan, during periods of non-use
completely disconnect the product from power via breaker or by unplugging it.
Keep this User Manual for future use. If you sell the product to someone else
, be sure that
they also receive this document.
FCQ (Fog Cleaner Quart) was specifically developed by Chauvet to clean your fog
machine. Make sure you use FCQ regularly
, no longer than 90 days between
cleanings, to increase the life of your product.

JAM™ Pack Emerald User Manual Rev. 1 Page 5 of 15
2.INTRODUCTION
Product Overviews
Front Views
Back Panel Views
UV Strobe
Combo
Fog
Machine
Indicator LED
DC Power In
Control Panel
Buttons
IR Sensor
Microphone
Sound
Sensitivity
Fog Nozzle
Fuse Holder
Power In
Wired Remote
Fluid Line
Fog Fluid
Tank Cover
Fog Fluid Level
Indicator

Page 6 of 15 JAM™ Pack Emerald User Manual Rev. 1
Product Dimensions
UV Strobe
Combo
Fog Machine
21.2 in
537 mm
2.2 in
55 mm
1.6 in
40 mm
7.1 in
180 mm
8.5 in
215 mm
4.9 in
124 mm

JAM™ Pack Emerald User Manual Rev. 1 Page 7 of 15
3.SETUP
Fog Machine
AC Power
The JAM™ Pack Emerald fog machine has a fixed voltage power supply and it can work
with an input voltage of 120 VAC at 60 Hz or 230 VAC at 50 Hz.
The listed current rating
indicates the product’s average current draw under normal conditions.
•Always connect the product to a protected circuit (circuit breaker or fuse).
Make sure the product has an appropriate electrical ground to avoid the risk
of electrocution or fire.
•To eliminate wear and improve its lifespan, during periods of non-use
completely disconnect from power via breaker or by unplugging it.
Never connect the product to
a rheostat (variable resistor) or dimmer circuit, even
if the rheostat or dimmer channel serves only as a 0 to 100% switch.
Fog Machine
Fuse
Replacement
1. Disconnect the fogger from power.
2. Wedge the tip of a flat-head screwdriver into the slot of the fuse holder.
3. Pry the safety cap out of the housing.
4. Remove the blown fuse from the clip on the front of the safety cap and replace with a
fuse of the exact same type and rating.
5. Re-insert the fuse holder and reconnect power.
The product does not ship with a spare fuse; however, the safety cap has room for a
spare.
Always replace a blown fuse with a fuse of the same type and rating.
External AC
Power Supply
The JAM™ Pack Emerald UV Strobe Combo has an external auto-
ranging power supply
that can work with an input voltage range of 100 to 240 VAC, 50/60 Hz.
To determine the product’s power requirements (circuit breaker, power outlet, and wiring),
use the current value listed on the label affixed to the power supply
’s back panel, or refer
to the product’s specifications chart. The listed current rating indicates the product’s
average current draw under normal conditions.
•Always connect the product to a protected circuit (circuit breaker or fuse).
•To eliminate wear and improve its lifespan, during periods of non-use
completely disconnect from power via breaker or by unplugging it.
Never connect the product
to a rheostat (variable resistor) or dimmer circuit, even if
the rheostat or dimmer channel serves only as a 0 to 100% switch.

Page 8 of 15 JAM™ Pack Emerald User Manual Rev. 1
Mounting
Before mounting the product
, read and follow the safety recommendations indicated in the
Safety Notes.
Orientation
The Products in the JAM™ Pack Emerald
may be mounted in any position; however,
make sure adequate ventilation is provided around the product.
Rigging
•Before deciding on a location for the product, always make sure there is easy access
to the product for maintenance and programming purposes.
•Make sure that the structure onto which you are mounting the product can support the
product’s weight. See the Technical Specifications for weight information.
•When mounting the product overhead, always use a safety cable. Mount the product
securely to a rigging point, whether an elevated platform or a truss.
•When rigging the product onto a truss, use a mounting clamp of appropriate weight
capacity.
•The bracket adjustment knobs allow for directional adjustment when aiming the
product to the desired angle. Only loosen or tighten the bracket knobs manually.
Using tools could damage the knobs.
Mounting Diagram
Safety Cable
(such as CH-05 from Chauvet)
Mounting Clamp
(such as the
CLP-02
from Chauvet)
Mounting Bracket
Bracket Adjustment
Knobs
Mounting Brackets
Mounting Clamps
(such as the
CLP-02
from Chauvet)
Safety Cable
(such as CH-05 from Chauvet)
Rubber Feet (x4) for
Floor Mounting

JAM™ Pack Emerald User Manual Rev. 1 Page 9 of 15
4.OPERATION
Fog Machine
Wired Remote
Trigger the fogger using the included wired remote. The LED indicator on the remote
indicates when the fogger has reached the required operating
temperature. Press the
button on the remote to momentarily output fog. The length of the wired remote cable is
13 ft (4 m).
UV Strobe
Control Panel
Operation
Button
Function
<STROBE
MODE> Cycles through strobe modes
<UV ON/OFF> Turns the UV blacklight on or off
•Indicator LED will blink when Strobe mode is on.
•Indicator LED will be static on when in Sound-Active mode.
UV Strobe
Combo
Strobe Modes
Function LED Status
Off Static On
Strobe Modes
Very Slow (0.5–1 Hz)
Blinks to the speed of
the strobe
Slow (1–5 Hz)
Medium (5–10 Hz)
Fast (10–20 Hz)
Very Fast (20–30 Hz)
Static On Static On
Sound-Active Mode Static On
The products will only respond to low frequencies of music (bass and drums).
Strobe Mode Pressing <STROBE MODE> changes the UV Strobe Combo to the next mode. For
example, if the UV Strobe Combo is set to Static On mode, and <STROBE MODE> is
pressed once, the mode will be set to Sound-Active mode.
To cycle through modes on the UV Strobe Combo, press <STROBE MODE> repeatedly
until the desired mode is set.
UV On/Off The UV LEDs on the UV Strobe Combo are controlled separately from the white strobe
LEDs.
•If the UV LEDs are On, press <UV ON/OFF> to turn them Off.
•If the UV LEDs are Off, press <UV ON/OFF> to turn them On.

Page 10 of 15 JAM™ Pack Emerald User Manual Rev. 1
Infrared
Remote
Control
The JAM™ Pack Emerald UV Strobe Combo is compatible with the IRC-6 infrared
remote control from Chauvet.
IRC mode will activate at the press of any button on the
remote.
IRC-6 Operation
Be sure the IRC-6 remote is pointing directly at the product and there is nothing in
between the remote and the product.
The following buttons function with the JAM™ Pack Emerald UV Strobe Combo:
•<BLACK OUT> - Turns LEDs on/off
•<SOUND> - Selects Sound-Active mode
•<STROBE> - Start/Stop strobing
•<UV> - Turns the UV on
•<W> - Turns white on
•<+> - Increases Strobe speed
•<-> - Decreases Strobe speed
•All other buttons on the remote have no function with this product
The IRC-6 will not respond to any inputs when Black Out is activated. If the
remote does not respond when a button is pressed, try pressing <BLACK OUT>.
You may have inadvertently activated Black Out.

JAM™ Pack Emerald User Manual Rev. 1 Page 11 of 15
5.MAINTENANCE
Product
Maintenance
Dust build-up reduces light output performance and can
cause overheating. This can lead
to reduction of the light source’s life and/or
mechanical wear. To maintain optimum
performance and minimize wear, clean your lighting product
s at least twice a month.
However, be aware that usage and environmental conditio
ns could be contributing factors
to increase the cleaning frequency.
To clean the product, follow the instructions below:
1. Unplug the product from power.
2. Wait until the product is at room temperature.
3. Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
the external surface/vents.
4. Clean all transparent surfaces with a mild soap solution, ammonia-free glass
cleaner, or isopropyl alcohol.
5. Apply the solution directly to a soft, lint free cotton cloth or a lens cleaning tissue.
6. Softly drag any dirt or grime to the outside of the transparent surface.
7. Gently polish the transparent surfaces until they are free of haze and lint.
Always dry the transparent surfaces carefully after cleaning them.
Fog Machine
Maintenance
Do not allow the fogger to become clogged. After every 40 hours of continuous
operation, use CHAUVET® Fog Cleaner Quart (FCQ) through the system to prevent the
accumulation of particulate matter in the heating element.
The recommended cleaning procedure is as follows.
Unplug the product from power.1. Empty all fog fluid from the machine.2. Add cleaning solution to the tank.3. Connect the product to power and allow it to warm up.4. Run the unit in a well-ventilated area until the tank is almost empty. Do not allow the5. pump to run dry.
Refill with fogger fluid to continue using the fogger. Run the machine briefly to clear6. any remaining cleaning solution from the pump and heater.
Do not operate the machine without fluid at any time.
FCQ (Fog Cleaner Quart) was specifically developed by Chauvet to clean your
Hurricane™
700. Make sure you use FCQ regularly, no longer than 90 days
between cleanings, to increase the life of your fogger.
Storage
Before storing the fogger, run FCQ through the system as described in the cleaning
procedure above; however, only follow steps 1 through 5
. Do not refill the tank with fog
fluid if storing the fogger.
Cleaning the system prior to storage will help prevent any
particles from condensing inside the pump or heater while not in use.
Test-run your fog machine on a monthly basis to achieve the best performance.

Page 12 of 15 JAM™ Pack Emerald User Manual Rev. 1
6.GENERAL FOGGER TROUBLESHOOTING
Symptom
Possible Cause
Possible Action
No output or fog machine
is spitting fluid Incorrect fluid
Clean thoroughly with CHAUVET® FCQ. For full
instructions, see Fog Machine Maintenance. Refill
with CHAUVET® water-based fog fluid.
Blocked pipe or failing part Contact Customer Service
Circuit breaker or fuse
keeps blowing
Excessive load on the circuit
Make sure that the total load does not exceed
80% of the breaker or fuse nominal current
Short circuit along the power
lines
Check the power lines and power cords
Product does not power
up
No energy on power outlet
Check power outlet
Change to another outlet
Loose or damaged power cord
Check the power cord
Blown fuse
Replace blown fuse with a good one of the same
type and rating
Internal problem
Send product for repair
Product stops pumping/
Loud noise
Low/No Fluid
Refill product with fluid
Pump protection system
engaged
Release manual fog button, and press it again to
reset pump protection system
If you still experience problems after trying the solutions presented here, contact
Chauvet Technical Support. See Contact Us.

JAM™ Pack Emerald User Manual Rev. 1 Page 13 of 15
7.TECHNICAL SPECIFICATIONS
Dimensions and
Weight
Length
Width
Height
Weight
UV Strobe Combo
21.2 in (537 mm)
1.6 in (40 mm)
2.2 in (55 mm)
0.6 lb (0.3 kg)
Fog Machine
8.5 in (215 mm)
7.1 in (180 mm)
4.9 in (124 mm)
4 lb (1.8 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Value
UV Strobe Combo
External Power Supply
Fog Machine
Input Voltage
Fixed
Switching
Model-specific
Range
12 VDC, 1 A 100–240 VAC, 50/60 Hz
120 VAC, 60 Hz or
230 VAC, 50 Hz
Voltage Selection
Fixed
Auto-Ranging
Fixed
Parameter
UV Strobe Combo
Fog Machine
Consumption (120 V)
12 W
471 W
Operating Current (120 V)
0.18 A
3.9 A
Consumption (230 V)
12 W
471 W
Operating Current (230 V)
0.10 A
2.0 A
Fuse
N/A
F 5 A, 250 V
Fog Machine
Power I/O
U.S./Worldwide
Power input connector
IEC
Power output connector
Edison
Power Cord plug
Edison (U.S.)
UV Strobe Combo
Power I/O
U.S./Worldwide
Power input connector
Power DC Input
Power Supply Unit
12 VDC AC Adapter
Light Source
Type
Power
Lifespan
LED
0.6 W
50,000 hours
Color
Quantity
Current
White
4
0.19 A
UV
5
0.31 A
Photometrics
Parameter
UV Strobe Combo
Strobe Rate
0 to 16 Hz
Fog Machine
Operation/Capacity/
Consumption
Heat-up Time
Tank Capacity
Fluid Consumption
2.5 min
0.2 gal (0.6 l)
7.5 ml/min
Misc.
Output
1,500 cfm
Wired Remote
Length
13 ft (4 m)
Thermal
Maximum External Temp.
Cooling System
104 °F (40 °C)
Convection
Ordering
Product Name
Item Code
UPC Number
JAM™ Pack Emerald (120 V)
10051083
781462214319
JAM™ Pack Emerald (230 V)
10051084
781462214326

Page 14 of 15 JAM™ Pack Emerald User Manual Rev. 1
R
ETURNS
In case you need to get support or return a product:
•If you are located in the U.S., contact Chauvet World Headquarters.
•If you are located in the UK or Ireland, contact Chauvet Europe Ltd.
•If you are located in Mexico, contact Chauvet Mexico.
•If you are located in Benelux, contact Chauvet Europe BVBA.
•If you are located in any other country, DO NOT contact Chauvet. Instead, contact
your local distributor. See www.chauvetlighting.com for distributors outside the U.S.,
UK, Ireland, Mexico, or Benelux.
If you are located outside the U.S., UK, Ireland, Mexico, or Benelux
, contact your
distributor of record and follow their instructions on how to return Chauvet
products to them. Visit our website www.chauvetlighting.com for contact details.
Call the corresponding Chauvet Technical Support office and request a Return
Merchandise Authorization
(RMA) number before shipping the product. Be prepared to
provide the model number, serial number, and a brief description of the cause for the
return.
Send the merchandise prepaid, in its original box, and with its original packing and
accessories. Chauvet will not issue call tags.
Clearly label the package with the RMA number. Chauvet will refuse any product returned
without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper and
place it inside the box:
•Your name
•Your address
•Your phone number
•RMA number
•A brief description of the problem
Be sure to pack the product
properly. Any shipping damage resulting from inadequate
packaging will be your responsibility. FedEx packing or double-boxing are recommended.
Chauvet
reserves the right to use its own discretion to repair or replace returned
product(s).

JAM™ Pack Emerald User Manual Rev. 1 Page 15 of 15
C
ONTACT
U
S
WORLD HEADQUARTERS - Chauvet
General Information
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: [phone]
Fax: [phone]
Toll free: [phone]
Technical Support
Voice: [phone] (Press 4)
Fax: [phone]
Email: [e-mail]
World Wide Web www.chauvetlighting.com
UNITED KINGDOM AND IRELAND - Chauvet Europe Ltd.
General Information
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: [phone]
Fax: [phone]
Technical Support
Email: [e-mail]
World Wide Web www.chauvetlighting.co.uk
MEXICO - Chauvet Mexico
General Information
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: [phone]
Technical Support
Email: [e-mail]
World Wide Web www.chauvet.com.mx
CHAUVET EUROPE - Chauvet Europe BVBA
General Information
Address: Stokstraat 18
9770 Kruishoutem
Belgium
Voice: [phone]
Technical Support
Email: [e-mail]
World Wide Web www.chauvetlighting.eu
Outside the U.S., United Kingdom, Ireland, Mexico, or Benelux
, contact the dealer of record and follow
their instructions to request support o
r to return a product. Visit the Chauvet website for contact
information.