Cingular BlackBerry Pearl User manual
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Getting Started Guide
BlackBerry®Pearl™from Cingular.
Visit the online tutorial at www.cingular.com/tutorials/blackberrypearl
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Table of Contents
32
Welcome to Cingular®! 4
Remove These Items From the Box 4
BlackBerry Pearl Key Functions 5
Set Up Your BlackBerry Pearl 6
Insert the Battery 6
Charge the Battery 7
Battery power level indicators 7
Setup Wizard 8
Introduction to BlackBerry 8
Typing Tutorial 11
Owner Information 11
Font 11
Email Setup 12
Get Started Using the BlackBerry Pearl 16
Make Phone Calls 16
Make A Phone Call Using A Voice Command 17
Pair with a Bluetooth Enabled Device 18
Add A Contact 19
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Make a Push to Talk Call 20
Set Up 20
Make a Push to Talk Call 20
Add a Push to Talk Contact 21
Set Up Voicemail 21
Check Your Voice Mail Messages From Your BlackBerry Device 21
Go to Web Pages 22
Send Email 23
Media 24
Insert a Media Card 25
Use the Camera 26
Sync Your BlackBerry with Your Computer 27
BlackBerry Desktop Software 27
What You Need 28
Setup instructions 29
Troubleshooting 34
Tips and Tricks 38
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Remove These Items From the Box BlackBerry Pearl Key Functions
Welcome to Cingular!
BlackBerry®Pearl Key FunctionsRemove These Items From the Box
Remove the following items from the box to help you set up your
BlackBerry®Pearl.
USB Sync Cable
AC Adapter
Headset
BlackBerry User Tools CD
Includes User Manual and
Warranty information for your
BlackBerry Pearl
Rechargeable
Battery
Getting Started Guide
Getting Started Guide
BlackBerry
®
Pearl
™
from Cingular.
Visit the online tutorial at www.cingular.com/tutorial/blackberrypearl
BlackBerry Pearl
54
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2. Pull the plug blades down.
3. Plug the AC charger into a power outlet.
4. Charge the battery to full power.
Insert the Battery
1. Press the battery cover
release button, slide
the battery cover ahead
Insert the Battery Charge the Battery
Set Up Your BlackBerry Pearl
Charge the Battery
Steps?
4
Takes?
1 minute
Note:
If you have an
available USB port
on your computer,
you can use the USB
cable that came
with your device to
connect your device
to your computer for
charging.
Steps?
3
Takes?
1 minute
Note:
If the battery is
charged, the device
turns on. If the device
does not turn on,
charge the battery.
slightly and remove the
battery cover. The
battery cover release
button is at the bottom of
your BlackBerry Pearl
2. Insert the battery so that
the BlackBerry logo faces
up and the metal contacts
on the battery align with
the metal contacts on
your device.
3. Slide the battery cover
back onto the device
so that the cover lies flat
and clicks into place.
1. Connect the small USB end of the
AC charger cable to the USB port
on the side of your BlackBerry
device.
full battery power
low battery power
battery charging
Battery power level indicators
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Setup Wizard
The setup wizard is designed to help you learn about typing, set
options to personalize your BlackBerry Pearl, and set up one or more
email addresses. The setup wizard takes approximately 10 minutes to
complete. To navigate use your thumb to roll and click the trackball.
Setup Wizard
Set Up Your BlackBerry Pearl
Introduction to BlackBerry
Note:
The setup wizard is
designed to start
automatically the first
time you turn on your
BlackBerry Pearl.
You can return to
the Setup Wizard at
anytime by selecting
BlackBerry Setup from
the Home screen and
then choosing Setup
Wizard.
Takes?
10 minutes
Note:
As you go through
the Setup Wizard
look for the progress
indicator, to tell you
how far along you are,
the more indicator, to
tell you there is more
on the screen, and
the Close, Back and
Next buttons, that
allow you to navigate
through the wizard.
The introduction to BlackBerry section of the Setup Wizard will help you
choose your language, set the date and time, and orient you to some
of the important keys/functions on your BlackBerry Pearl.
Once you have launched the Setup Wizard use the trackball the scroll
up and down on the screens and highlight input fields or buttons. Click
the trackball to select input fields or buttons.
Be sure to select Yes if asked if you want to
connect to the wireless network.
To set your time zone highlight the current time
zone and click the trackball. Roll the trackball up
or down to find your time zone and click again to
select it.
Setup Wizard
98
Be sure to note where the following important keys are on your BlackBerry Pearl:
• Escape
• End/Power
• Delete
• Enter
• Shift
• Menu
• Send
• Space
• Alt
• Symbol
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Setup Wizard
Set Up Your BlackBerry Pearl
Typing Tutorial
The typing tutorial is designed to help you get used to typing. Cingular
recommends that you take the time to complete the typing tutorial.
Setup Wizard
Note:
When typing in
Multi-tap mode no
suggested word will
appear. You must
press the key once for
the first letter on the
key and twice for the
second.
Owner Information
After you have completed the Typing Tutorial
the Setup Wizard will display the Owner
Information screen. Enter your name and any
other information you’d like.
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Font
You can choose how you want text to appear
on your BlackBerry Pearl on the Font selection
screen.
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Setup Wizard Setup Wizard
Email Setup
1. The Email Setup portion of the Wizard will ask you to choose to
either create or add an email address or to use a work account
with a BlackBerry Enterprise™ Server. Unless you have been given
an Enterprise Activation Password by your system administrator IT
department you should choose I want to create or add an email
address.
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2. You must either login to your BlackBerry
Internet Service account (this account will
manage all the email accounts you setup
on your BlackBerry device, you may have up
to 10) or create a new one. If you are a new
user or this is a new device you must choose
Create New Account.
3. To continue you must accept the BlackBerry
Internet Service terms and conditions.
Choose Yes by scrolling to the bottom of
the screen.
4. Create a User ID and password of your
choice for your BlackBerry Internet Service
Account.
The User ID and Password must be at
least 6 characters and is case sensitive.
Store this login information in a safe place
so that you can add additional email
accounts to your BlackBerry device in
the future.
Set Up Your BlackBerry Pearl
Steps?
9
Takes?
5 minutes
Note:
To set up email using
web browser on your
computer, visit www.
cingular.com/
blackberrystart.
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8. Once the summary screen displays showing
you the email account you’ve set up you
can choose to set up another account,
create a BlackBerry email address, or Logout.
9. When you Logout your device will display the
BlackBerry Internet Service login screen on
the BlackBerry email setup website. Be sure
to close the browser window by scrolling
to the bottom of the page and selecting
Close Browser.
You have now completed the setup wizard.
Setup Wizard Setup Wizard
5. Select your language by clicking on your
language choice.
6. Enter the email address and password for
the email account you are setting up.
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7. Once the confirmation screen displays
click OK.
Typing Tips
To enter
symbols like
.and @, hold
the Alt key
while typing
OP (for .)
and ZX (for @).
To find other
symbols like -,
_, or /, use the
Symbol key
Set Up Your BlackBerry Pearl
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Make Phone Calls
1. On the Home screen or in the Phone
screen, perform one of the following:
a. Type a phone number
b. Type part of a contact name.
Highlight a contact or phone number.
2. Press the Send key.
3. To end the call, press the End key.
Make Phone Calls Make A Phone Call Using A Voice Command
Get Started Using the BlackBerry Pearl
Make A Phone Call Using A Voice Command
Steps?
4
Note:
To learn more about
voice dialing features,
refer to the voice
dialing section in the
Help menu on your
device .
Steps?
3
Note:
To turn the
speakerphone on or
off during a call, press
the Speakerphone
(OP) key, or click
the trackball and
then click Activate
Speakerphone/
Handset.
1. On the Home screen click Voice Dialing.
2. Wait for the sound.
3. Say “Call” and a contact name or phone number.
4. To end the call, press the End key.
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Pair with a Bluetooth Enabled
Device
Some Bluetooth® enabled devices have preset
passkeys that you must type before you can pair
with them.
1. On the Home screen, click BlackBerry Setup.
Click Set Up Bluetooth. Click OK.
2. Click a Bluetooth enabled device.
3. If required, type the passkey for the Bluetooth
enabled device on your BlackBerry Pearl.
4. If required, type the passkey for the Bluetooth
enabled device on the Bluetooth enabled device.
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Pair with a Bluetooth Enabled Device Add A Contact
Get Started Using the BlackBerry Pearl
Add A Contact
Steps?
6
Takes?
1 minute
Steps?
4
Takes?
1 minute
1. On the Home screen click Address Book
2. Press the Menu key.
3. Click New Address.
4. Type the contact information.
5. Click the trackball.
6. Click Save.
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Make a Push to Talk Call
Set Up
1. On the Home screen, click the PTT icon or activate PTT by pressing the
PTT Key on the left side of the phone (Left Side Convenience key).
2. Select Yes when asked if you want to initialize PTT.
3. When asked to, enter a name (up to 20 characters) and select OK.
4. Once initialization is complete, (it can take a few minutes), PTT is
ready for use and an icon will appear near the top of the home screen.
Make a Push to Talk Call Set Up Voicemail
Set Up Voicemail
Steps?
3
Takes?
2 minutes
Check Your Voice Mail
Messages From Other
Phones:
1. Dial your 10-digit
wireless number.
2. Press the *key
when you hear your
personal greeting;
( Press the #key for
Puerto Rico)
3. Enter your personal
passcode.
4. Follow the voice
prompts.
Note:
You must have a PTT
subscription to set up
the PTT service.
To confirm PTT is
activated select the
PTT icon on your
home screen, the
bottom of the screen
should read PTT
is On.
Steps?
3
Takes?
1 minute
Press and hold the 1key on your BlackBerry device. You will be
connected to the voicemail system, which will then ask you to:
1. Create your password
2. Record your name
3. Record a greeting
Check Your Voice Mail Messages
From Your BlackBerry Device
1. Press and hold the 1key.
2. Follow the voice prompts.
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Add a Push to Talk Contact
Verify that the contact subscribes to Cingular Push to Talk service.
When you add a Push to Talk contact, you invite the contact to join your
contact list. The contact can accept, decline, or defer your invitation.
1. On the PTT Menu screen, click Add Contact.
2. Type the contact information.
3. Click OK.
Get Started Using the BlackBerry Pearl
Make a Push to Talk Call
1. On the PTT Menu screen, click PTT Contacts.
2. To speak or listen, perform one of the following actions:
a. To speak, hold the Left Side Convenience key.
b. To listen, release the Left Side Convenience key.
To end the Push to Talk call, hold the End key.
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Go to Web Pages
There are two different browsers on your BlackBerry Pearl: the
Cingular MEdia Net Browser and an Internet Browser. Use the
Cingular MEdia Net browser to access your favorite web pages
and downloads using Cingular’s MEdia Net content service. Use
the Internet Browser to access any web site online.
1. On the Home screen, click Browser or Cingular MEdia Net.
2. Once the browser is open, press the Menu key.
3. Click Go To….
4. In the dialog box that appears enter the URL
(web address, e.g. www.cingular.com) that you wish to go to.
5. Click the trackball.
Go to Web Pages Send Email
Send Email
Steps?
7
Takes?
2 minutes
Steps?
5
Takes?
2 minutes
1. On the Home screen, click Messages.
2. Press the Menu key.
3. Click Compose Email.
4. In the To field, perform one of the
following actions:
a) Type an email address.
b) Type a contact name.
c) Type part of a contact name. Click a contact.
5. Type a message.
6. Click the trackball.
7. Click Send.
If you have associated your BlackBerry Pearl with more than one email
address, in the Send Using field, you can set the email address that you
use to send the email message.
Note: You must set up an email account on your BlackBerry device to send email. To learn
how to set up an email account, refer to the Email Account setup in the Setup Wizard.
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Get Started Using the BlackBerry Pearl
Typing Tips
To enter
symbols like
.and @, hold
the Alt key
while typing
OP (for .)
and ZX (for @).
To find other
symbols like -,
_, or /, use the
Symbol key
Internet Browser Cingular MEdia Net Browser
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Media
In the media application, you can open media files, such as videos,
ring tones, pictures, or songs that are stored in media folders in your
BlackBerry Pearl memory. You might have some preloaded media
files, including background pictures and ring tones, in a Preloaded
Media folder on your device. Preloaded media files cannot be deleted,
renamed, or moved.
Media
Steps?
9
Takes?
1 minute
Insert a Media Card
Use a microSD media card (sold separately) to extend the memory
available on your device for storing media files such as ring tones, videos,
pictures, or songs.
1. Turn off your device.
2. Press the battery
cover release button.
3. Slide off the battery cover.
4. Remove the battery.
5. Slide the media card holder door toward its hinges to unlock it.
6. Lift the media card holder door.
7. Insert the media card into the slots in the media card holder door so
that the metal connectors on the card will align with the metal
contacts on your device when the media card holder door is closed.
8. Close the media card holder door.
9. Slide the media card door away from its hinges to lock it.
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Get Started Using the BlackBerry Pearl
Media
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Take a Picture
1. On the Home screen, click Camera.
2. Take a picture by clicking the trackball
3. Perform one of the following actions:
a) To take another picture, click the camera icon.
b) To delete the picture, click the trash can icon.
c) To set the picture as a caller ID picture or Home screen
background, click the crop icon.
d) To send the picture via email, click the envelope icon.
e) To rename the picture, click the file folder icon.
Use the Camera
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Steps?
3
Takes?
1 minute
Tip:
To open the camera
quickly, press the
Right Convenience
key.
Get Started Using the BlackBerry Pearl
BlackBerry Desktop Software
You can install the BlackBerry Desktop Software on your computer and
connect your BlackBerry device to your computer to perform any of the
following actions:
• Synchronize organizer data such as contacts, calendar entries, tasks,
and memos between your device and your computer.
• Back up and restore BlackBerry device data.
• Transfer media files between your device and your computer.
• Add applications to your device.
• Set up and manage email message forwarding or wireless calendar
synchronization if your BlackBerry Enterprise Server administrator
has advised you to do so.
BlackBerry Desktop Software
Sync Your BlackBerry with Your Computer
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What You Need
• Intel®compatible 486 or higher computer that is compliant with
USB 1.1 or later
• Windows®98, Windows ME, Windows 2000, or Windows XP
• Available USB port
• CD drive
• If you use Windows 98 (not Windows 98 Second Edition),
you must download the DCOM 98 version 1.3 update from
www.microsoft.com/com/default.mspx for the USB driver to
operate as expected.
What You Need
Sync Your BlackBerry with Your Computer
Setup instructions
1. Verify that your BlackBerry Pearl is NOT connected to your
computer.
2. Insert the BlackBerry User Tools CD into the CD drive on your
computer.
3. Follow the instructions on the screen starting with selecting your
language and clicking Begin.
Setup instructions
Steps?
7
Takes?
5 minutes
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Setup instructions
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After you have selected your language, click BlackBerry Desktop
Software to begin installing the software.
Now click Install BlackBerry Desktop Software.
Sync Your BlackBerry with Your Computer
Setup instructions
Choose BlackBerry Internet
Service if you have set up a
personal email account. Only
choose BlackBerry Enterprise
Server if your company uses
this service.
4. When the installation
is complete the
BlackBerry Desktop
Software should
automatically open. If it
does not click
Start > Programs >
BlackBerry > Desktop
Manager from the taskbar.
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Setup instructions
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5. Connect the smaller end of the USB
cable to your device and connect
the larger end of the USB cable to
the USB port on your computer.
Note: You may need to configure your connection
settings. Click Options then connection settings
from the menu of your BlackBerry Desktop
Manager. Select USB.
6. Click the Synchronize icon in the
Desktop Manager and setup your
configuration options.
Be sure to click on the Configuration
tab to set your configuration
settings.
Sync Your BlackBerry with Your Computer
Setup instructions
7. When you have finished setting up
the configuration settings click
Synchronize Now
Note: To learn more about synchronizing data,
backing up or restoring data, adding applications,
or other functions, click Help in the BlackBerry
Desktop Software.
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Troubleshooting
I cannot connect to a wireless network.
Try performing one of the following actions:
a) Verify that your SIM card is inserted correctly.
b) Verify that you have turned on the connection to the wireless network.
I cannot associate my device with an email address.
Try performing the following actions:
a) On the email setup web site, verify that you have typed all the email address
information correctly. Use the multi-tap input method to type your password.
b) Log in to the email setup web site and add an email address to your BlackBerry
device using a browser on your computer. To log in to the email setup web site, type
the email setup web site address provided by your wireless service provider in a
browser on your computer. If you have already created a login ID and password, use
this information to log in. If you have not created a login user ID and password, click
Create New Account and complete the instructions on the screen.
c) Verify that the email address is associated with a supported email account (for
example, a POP3 or IMAP account). If you cannot add the email address using a
browser on your device or your computer, contact your wireless service provider for
more information on supported email accounts.
I do not know which email setup option to choose in the setup wizard.
1. Select the I want to add or create an email address option if the other options do not
apply to you. This option is the most common option for individual users. If you select
this option, an email setup web site opens. On the web site, you can create a new email
address for your BlackBerry®device or associate your device with an existing
supported email address.
2. Select the I want to use a work email account with a BlackBerry Enterprise Server option
if a BlackBerry Enterprise Server system administrator has provided you with a password
that you can use to activate your device over the wireless network. If you select this
option, an Enterprise Activation screen appears. On this screen, you can type your work
email address and the password provided by your system administrator to activate your
device.
3. Select Skip email setup if any of the following situations apply:
a) A representative from the store where you purchased your device has already helped
you to set up your email address.
b) You have already visited the email setup web site and have set up an email address
using a browser on your computer.
c) You have an existing email account and have access to a BlackBerry Enterprise Server,
but your BlackBerry Enterprise Server system administrator has not provided you
with a password that you can use to activate your device over the wireless network.
Contact your system administrator for more information about setting up email for
your device.
d) You have a Microsoft®Outlook Workgroup (Workgroup Installation) email account
on a Microsoft®Exchange Server version 5.5. or later and you want to use the to
forward email messages to your device.
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Troubleshooting
I am not receiving messages .
Try performing the following actions:
1. Verify that your BlackBerry®device is connected to the wireless network. If you are
not in a wireless coverage area, you should receive messages when you return to a
wireless coverage area.
2. If you created an email address or added an existing email address to your device using
the email setup web site, verify that you have received an activation message on your
device from the BlackBerry Internet Service. If you have not received an activation
message (the message might take a short period of time to arrive), use the email setup
web site to send a service book to your device.
3. If you have not received a registration message from the wireless network, register your
device. In the device options, click Advanced Options. Click Host Routing Table. Press
the Menu key. Click Register Now.
4. If you use email message filters, verify that your email message filter options are set
correctly.
I cannot make or receive calls.
Try performing the following actions:
1. Verify that your BlackBerry device is connected to the wireless network.
2. If you cannot make calls and fixed dialing is turned on, verify that the phone number for
your contact appears in your fixed dialing list or turn off fixed dialing.
3. If you have traveled to another country and you have not changed your smart-dialing
options, dial the full phone number, including the country code and area code, for your
contact.
4. If you are not receiving calls, verify that call blocking and call forwarding are turned off.
I cannot send messages.
Try performing the following actions:
• Verify that your BlackBerry®device is connected to the wireless network. If you are
not in a wireless coverage area, your device should send the messages when you return
to a wireless coverage area.
• If the menu item for sending a message does not appear, verify that you have added an
email address or PIN for your contact.
• If you created an email address or added an existing email address to your device using
the email setup web site, verify that you have received an activation message on your
device from the BlackBerry Internet Service. If you have not received an activation
message (the message might take a short period of time to arrive), use the email setup
web site to send a service book to your device.
• If you have not received a registration message from the wireless network, register your
device. In the device options, click Advanced Options. Click Host Routing Table. Press
the Menu key. Click Register Now.
• Resend the message. Open the message. Press the Menu key. Click Resend.
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DO:
Hold Star (*) or click Keyboard Lock
Press Star (*) and then Send
DO:
Press Space twice, next letter is
capitalized
Hold the letter key or press the Shift
key until capitalized letter appears
Press the Alt key and then press the
character key
Press Space
Press the Symbol key and then
click a symbol
Hold the letter key and roll the
trackball to highlight a character.
Click the accented letter.
Hold the Shift key and press
the Alt key
Press the Alt key
Tips and Tricks
KEYBOARD
TO:
•Lock the keyboard
•To unlock the keyboard
TYPING
TO:
•Insert a period
•Capitalize a letter
•Type alternate character on a key
•Insert @ and periods in an email field
•Type a symbol
•Type an accented letter
•Turn on number lock
•Turn off number lock
NAVIGATING SCREEN
TO:
•Move up to top of screen
•Move to bottom of screen
GENERAL TIP
TO:
•Reboot
CAMERA
TO:
• To Zoom
• Flash setting
ATTACHMENTS
TO:
• Pan horizontally across an image
PHONE
TO:
• Turn speaker phone on/off during a call
• Switch between default & vibrate
notification profiles
• Type a letter in a number field
DO:
Press 1
Press 7
DO:
Remove battery
DO:
Press the + / - buttons on the right hand side
Press 0 / space to set Auto / On / Off
DO:
Hold Alt (Up/Down arrows) key and roll
Trackball
DO:
Press OP
Hold Pound (#)
Hold Alt key and press the letter key once of
the first letter and twice for the second letter
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