Cino L'OR SUPREME User manual

L’OR SUPRÊME
USER MANUAL
BENUTZERHANDBUCH
HANDLEIDING
MODE D’EMPLOI
MANUAL DE INSTRUCCIONES
NÁVOD K POUŽITÍ


EN
D
NL
FR
ES
CZ
1. ENGLISH
2. DEUTSCH
3. NEDERLANDS
4. FRANÇAIS
5. ESPAÑOL
6. ČESKY
L’OR SUPRÊME
USER MANUAL
BENUTZERHANDBUCH
HANDLEIDING
MODE D’EMPLOI
MANUAL DE
INSTRUCCIONES
NÁVOD K POUŽITÍ


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EN
TABLE OF CONTENTS
1. Safety precautions 2
1.1 Electrical safety 2
1.2 General safety 3
1.3 Operational safety 3
1.4 Environment 4
2. Description of parts 4
3. Placement and operation 6
3.1 First use 6
3.2 Water tank softener handling 8
3.3 Drink preparation 9
4. Cleaning 10
4.1 Automatic rinsing 10
4.2 Cleaning procedure for coffee only machines 10
4.3 Cleaning procedure for coffee and milk machines 10
5. Descaling procedure 12
6. Programming mode 13
6.1 Advanced settings 13
7. Troubleshooting 15
7.1 Icons and display information 15
7.2 Troubleshooting actions 16
8. Specifications 18

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1. SAFETY PRECAUTIONS
Read this instruction manual before you start using the machine. It gives you important
safety information and will ensure you get the most out of your JDE product. Keep this
manual in a safe place for reference
THIS IS AN ATTENDED APPLIANCE. Do not leave it unattended during usage, or in case of
any malfunctions or damage.
Important: Operation, filling and cleaning of the dispenser must be restricted to authorized
and trained persons. Take care that new sta reads the operator manual before they
operate the dispenser and understand the safety and hygiene aspects.
• This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children unless they are older than
8 and supervised. Keep the appliance and its cord out of reach of children less than
8years old.
• This appliance is intended to be used in working environments including clients in hotels,
motels, bed and breakfasts and other indoor environments.
1.1 Electrical safety
WARNING: For safety reasons, this appliance MUST be earthed.
• Do not operate any appliance with a damaged lead or plug, or after the appliance
malfunctioned or has been damaged, cracked or dropped in any manner. This could
result in Risk of fire, electric shock or injury.
• Never touch the cable with wet hands.
• If the power cord is damaged it must, for safety reasons, be replaced qualified, authorized
service personnel authorized by CINO.
• Do not pull the power supply cable over sharp edges, clamp it or allow it to hang down.
It should not be allowed to come into contact with hot or damp surfaces.
• The use of extension cables not authorized by the manufacturer may cause damage,
accidents or fire.
• We recommend that the appliance is plugged into a socket that has no other appliance
connected to it. Failure to do this may cause an overload, trip a circuit breaker or blow
a fuse. Preferably the socket outlet should be protected by a residual current device
(RCD).
• This appliance conforms to directive 2014/30/EU regarding electromagnetic compatibility.

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1.2 General safety
• The appliance is not suitable for installation in an area where a water jet could be used.
• Parts of the appliance surface and interior can become hot due to residual heat after
usage.
• Do not place the appliance over or close to sources of heat such as ovens or open flames.
• Place the appliance on an even and horizontal surface capable of supporting the weight
of the appliance.
• The coee maker shall not be placed in a cabinet when in use.
• Do not store or leave the appliance in a room with a temperature below 0°C, as water in
the appliance could freeze and cause damage. Please contact your service provider in
case of malfunctions due after exposure to ow temperatures
• The machine can be connected to the water supply mains. Consult your service provider
for installation and required parts in accordance with local regulations and requirements.
These involve new water hoses and connections in compliance with EN61770.
1.3 Operational safety
WARNING:
• The coee and hot water outlets may be hot after drink delivery. Allow the appliance
to cool down before cleaning and maintaining. Unplug the power cord of the appliance
from the electrical mains, and allow to cool down before moving.
• Avoid contact with hot water and steam. Avoid contact with the coee- or hot water
outlets: risk of scalding.
• Do not use the appliance without water as this may cause damage to the pump.
• Do not overfill the water tank.
• Do not use sparkling water (with carbon dioxide).
• Never fill the tank with hot or boiling water.
• Never use a damaged or deformed capsules. Water could flow around the capsule when
not perforated by the blades and damage the appliance.
• Always close the lever completely and never lift it during operation. Do not put fingers
into the capsule compartment or the capsule shaft. Danger of injury!
• Only use the appliance with the Drip Trays correctly fitted: Your machine is fitted with a
Pressure Release Valve that dispenses into the Drip Trays.
• Do not immerse in water or other liquids.
• Ensure Water Softening Device is removed before descaling solution is placed in the
water tank. Risk of contamination or injury.
• Do not use the machine for any purpose other than mentioned in this manual. Otherwise,
this may result in an injury caused by misuse.
• If there is internal water leakage, do not operate the capsule machine, and unplug it at
once in order to avoid electric hazard.
• Turn the appliance o, and unplug when not in use over longer periods.
• To prevent damage to the appliance, use JDE approved descaling agent for cleaning/
descale program. Use a soft cloth and mild detergent to clean external parts.
• Do not use a scouring pad or abrasive cleaner to clean exterior parts.
• The appliance must not be cleaned by a water jet.
• Never put the appliance in a dishwasher. Do not put parts in a dishwasher unless indicated
in this manual, or by a dishwasher symbol on the part.

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1.4 Environment
RECYCLING: This marking indicates that this product should not
be disposed with other household wastes throughout the EU.
To prevent possible harm to the environment or human health
from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources.
To return your used device, please use the return and collection systems, or contact
the retailer where the product was purchased. They can take this product for
environmental safe recycling.
2.DESCRIPTION OF PARTS
A
Lever
B
Disc insertion opening
C
Brewing unit
D
Coffee outlet
E
Milk outlet
F
Cup tray (folding)
G
Removable Cup Tray
H
Cup heating plate
I
Tank lid
J
Air adjustment valve
K
Touch screen
L
Hot water pipe
M
Milk tube
N
Drip grid
O
Drip tray
P
On/Off switch
Q
R232 port
R
Power inlet port
S
Water supply inlet
T
Used Disc container
U
USB port
V
Milk outlet release button

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A
M
R
Q
L
T
K
J
H
I
O
P
C
B
D
E
G
F
S
N
U
V

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Open the water tank cover, remove lid.
Take the water tank out of the machine.
Clean the tank for the first use with
a food grade cleaning agent, rinse well
after cleaning.
Fill up with fresh drinking water. Ensure that
the water tank is correctly aligned. [Front]
towards you. Install the lid, and close the
cover.
As an alternative to the use including the
water tank, the machine can be connected to
the water mains.
This may require a water filter or water
softener depending on your local water quality.
Please contact your service representative
for installation.
The power plug and accessories are included
in the waste bin. Remove the drip tray to
retrieve the parts.
Connect the milk pipe (1) at the machine side,
and guide into a milk pack (milk version). Connect the power cord (1) to the machine,
and plug into a power outlet.
The display shows the steps to guide
the user through the initial settings.
THE APPLIANCE MUST BE FLUSHED WITH FRESH DRINKING WATER
BEFORE THE FIRST USE.
3.PLACEMENT AND OPERATION
3.1 First use
Switch on the machine. The machine will heat-up until the
operational temperature has been reached,
and start a rinsing cycle.
Caution: very hot water is running
from the outlets.
11

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Milk version only
Press [confirm] for the milk version [white
and black coee] in the next screen.
Milk version only
Install the chrome milk outlet, and press [OK].
Place a cup under the coee outlet.
Press the lungo or cappuccino (for coee-milk
machines) selection button. (Do not put
acoee disc in the machine.)
CAUTION Hot water will flow from the
outlet.
Empty the cup when the cycle is completed.
Repeat this 5 times.
Your machine is now ready to use.
Enter water hardness, and softener details.
Check the website of your local water supplier
for details or use the attached water hardness
tester.
For more details; see 3.2 Water tank
filter handling.
Select the machine version. Press confirm for the [black coee machine]
in the next screen.
5×

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Take the water tank out of the machine.
Install the softener inside the water tank on
top of the outlet by turning it clockwise.
Fill up with fresh drinking water. Ensure that
the water tank is correctly aligned. [Front]
towards you. Install the lid, and close the
cover.
Place a cup under the hot water outlet,
and press the hot water button.
CAUTION Hot water will flow
from the outlet.
Repeat this 5 times.
(Empty the cup when a cycle is completed.)
Should the display show a water supply issue:
• Press OK.
• Dispense another 5 cups of hot water to
ensure that all air has dissipated from the
softener.
Open the programming mode and enter
descaling parameters (see page 16).
3.2 Water tank softener handling
A water softener (filter) can be installed inside the water tank to reduce the build-up of
limescale in your coee machine. (Advised model: Claris CS-150 filter/softener). The table
below shows its capacity at various water hardness levels. Check the website of your water
supply company for water hardness values.
Water tank softener capacity
Exchange the softener (filter) inside the water tank after 2 months, or before that time
based on the number of consumptions. Please refer to the data below to determine the
exchange rate.
Total hardness Carbonate Hardness
(DH)
Capacity
(Ltr)
Average drinks
9–11 7–9 250 3.200
12–14 10–12 200 2.500
15–17* 13–15 150 2.000
18–20* 16–18 100 1.250
20–24* 19–20 100 1.250
23–27* 21–23 50 650
>30* >24 50 650
*We recommend to connect the machine to the mains water supply and install an in-line
softener. An inlet-valve is fitted on every machine to connect it to the mains water supply.

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Click on the globe [ ] icon to select the
language of your choice.
Place a cup under the coee outlet. Open the lever.
Insert a coee disc. Close the lever.
For hot water dispensing: place a cup under
the hot water pipe.
Press a drink selection button. Your drink is
now being prepared.
Press the hot water button to dispense.
Press the red stop button in the display to
cancel drink reparation.
Press the red stop button in the display to
cancel dispensing.
3.3 Drink preparation
Drink settings
The machine features the following drink default settings (ml). You can change drink
settings in the programming mode (volume range: 10–400 ml).
For the best milk foam quality we recommend to use refrigerated milk with a temperature
of 5–8 °C.
Coee (ml) Milk (ml)
Ristretto 25
Espresso 40
Lungo 110
Macchiato* 40 30
Cappuccino* 40 70
Latte 40 120
Latte Macchiato* 40 120
*(Preparation sequence = milk first, thereafter coee)

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4.DESCALING PROCEDURE
4.1 Automatic rinsing
4.2 Cleaning procedure for coee only machines.
The machine executes a short rinsing cycle
30 minutes after the last milk drink to ensure
that the tubes and outlet are clean. (milk
version only)
The machine will also execute a rinsing cycle
to clean the tubes and outlets when the
machine is switched o.
Switch o the machine. The machine will
execute a rinsing cycle as described above. Empty the drip tray, and the waste bin. Clean
with a moist clean towel. Clean the exterior. Use a food grade
non-abrasive, non-aggressive cleaning agent.
4.3 Cleaning procedure for coee and milk machines.
When milk drinks are used, the machine will request to be cleaned daily. Milk drinks will be
blocked until this cleaning operation is completed. Black coee drinks will still be available.
You can also start the cleaning program pro-actively. Click on the programming mode icon
( ), select [Cleaning], and enter the password [3112].
We advise the usage of Suma Cafe milkclean S kit C3.7.
This kit contains 2 bottles with tablets;
Daily tablets (large bottle) to be used for 4 days, and weekly
tablets (small bottle) to be used the 5th cleaning day.

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Press the start button, and follow the
instructions in the display. Fill a container with 1 litre of warm water and
dissolve a cleaning tablet. Fill the water tank to the Max. level and
re-install.
Empty and clean the waste bin,
re-install when done.
Press the release button behind the chrome
milk outlet, and remove the outlet assembly.
Replace with a clean assembly.
Remove the milk pack from the refrigerator.
Check the ‘best before date’ and replace if
necessary.
Place the container with cleaning solution
in the fridge and place the milk tube in the
container.
Remove the milk tube and replace
with a clean tube.
Place an empty 3 litre container under the
outlets.
The machine starts
the cleaning program.
Caution: very hot water is running
from the outlets.
Empty the container. Rinse, and place back.
The machine will continue the cleaning
program.
Remove the containers from the refrigerator
and the cup tray.
Put the milk pack back into the fridge, and
insert the milk supply tube into the pack. Clean the exterior. Use a food grade non-
abrasive, non-aggressive cleaning agent.
The machine is now ready to brew drinks.

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Press the start button, and follow the
instructions shown in the display. Important Remove (if present) the water
filter from the tank.
Fill the water tank to Max level with hot
water, and add the descaling agent.
Open and close the lever to ensure that there
is no disc inside the chamber.
Empty and clean the waste bin, and reinstall
it. Milk machines only.
Remove the milk pack. Place the milk tube in
an empty 1 litre container.
Place an empty 3 litre container under the
drink outlets.
The machine will start the descaling program.
(20 min.)
Caution: very hot water is running
from the outlets.
The machine will thereafter perform a rinsing
cycle. Please clean the water tank and fill with
fresh water. Re-install the water filter from
the tank if applicable.
The display shows ‘machine needs rinsing’.
Press start and follow the instructions shown
in the display.
5.DESCALING PROCEDURE
• We recommend descaling agent Café Descale Tabs C5.2. Please use 6 tabs for descaling.
If you use another descaling agent please consider the dose for 2.7l.
• The descaling procedure (22 minutes) cannot be cancelled or interrupted after you have
started it.
• The water hardness entered during the initial set-up determines the descaling interval.
If not entered by the user, the machine is set to the highest water hardness by default.
• The descaling interval is extended when a water tank filter is installed, see page 9 for
exchange rate and capacity.

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Wait until the rinsing process is completed.
Click on the programming mode icon (
)
To enter the advanced settings a password
must be entered. (1402)
To start Cleaning or Descaling:
Select the desired program and enter the
password. (3112)
Remove the 1L container from the fridge, and
place the milk pack in the fridge. Put the tube
in the milk pack.
This concludes the descaling program.
You will see all the menu items in the display.
Click the desired item.
You will see all the menu items in the display.
Click the desired item.
Press start to commence the selected
program.
The time required is shown in the display.
If there is not enough water in the water tank
during the descaling process, a display message
will prompt you to refill the water tank.
When done, the machine will continue
descaling.
Stand-by time can be set between 0 (never) to
5 hours in steps of 0.5 hour.
Drink settings (coee drinks)
Press a drink selection button to change
coee volume and temperature.
6.PROGRAMMING MODE
In the programming mode you can change stand-by timings, advanced settings (drink- and
machine settings), and manually start the cleaning or descaling programs.
6.1 Advanced settings

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Drink settings (coee drinks)
Enter the desired setting.
Press confirm to save the new settings, or
press default to reload the factory setting.
Factory reset
Press OK to confirm [Restore factory settings]
When the factory settings are reloaded the
display shows “Reset complete”. Press OK to
continue.
Software update
Software packages can be uploaded by
means of a USB stick. Consult your service
representative for details.
Milk system ON/OFF
You can switch between a coee machine [Milk system OFF] and a coee-milk machine [Milk
system ON]. The latter requires the installation of the milk outlet and milk supply tube.
Disc prompt
When set to [ON] the display shows a prompt to have the user confirm that a disc has been
inserted (after pressing the product selection button).
Drink settings (coee-milk drinks)
Press a drink selection button to change
coee volume and temperature and milk
time. (longer time = more milk)
Press confirm to save the new settings, or
press default to reload the factory setting.
Descaling settings
The water hardness entered determines the
necessary descaling frequency for optimal
operation.
See also the water filter capacity in chapter
3.2.
Press OK to save the new settings, or press
default to reload the factory setting.
Device info
This item shows the display, graphics and
control board versions.
Drink settings (hot water)
Press the hot water button to change volume
and temperature.
Press confirm to save the new settings, or press
default to reload the factory setting.
Connectivity settings
Enter machine details for connection to a
connectivity device.
Consult your service representative for more
details.
123 counters
This item lists the total counter per drink, and
a counter per drink that can be reset to [0].

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The service icon indicates that an error has been detected. When pressed
additional details and actions are shown.
Water supply error (fixed water included)
When the machine encounters a water supply issue, a pop-up appears with additional details,
please check the relevant items.
The water tank icon indicates that the
water tank is not (correctly) installed.
When pressed the display shows how to
correctly install the water tank.
The close lever icon indicates that the
lever of the coee disc chamber is not
(fully) closed. When pressed the display
shows how to close the lever.
The install waste bin icon indicates
that the waste bin is not present. When
pressed the display shows how to install
the waste bin.
The empty waste bin icon indicates
that the waste bin needs to be emptied.
When pressed the display shows how to
empty the waste bin.
The refill water tank icon indicates that
the water tank needs to be refilled.
When pressed the display shows how to
refill the water tank.
The cleaning icon indicates that
cleaning is required. Follow the
instructions shown in the display to
clean the machine.
The descaling icon indicates that
descaling is required. Follow the
instructions shown in the display to
descale the machine.
Water filter exchange required. (see
also the filter capacity table on page 8.)
The machine is heating up. This icon will
disappear as soon as the operational
temperature has been reached.
7. TROUBLESHOOTING
Various icons can be shown in the lower right corner of the display to inform you about the
machine status or errors.
7.1 Icons and display information

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7.2 Troubleshooting actions
Problem Problem resolution
Appliance is not
working at all, no
display.
Check if the power plug is well inserted in the machine, press
the power ON button at the left side of the machine once, and
wait for the machine to power on.
Lack of steam power/
no milk
The machine requires descaling. Run the descaling program
in the menu. Enter the requested pin code (3112) to start the
descaling process.
Milk foam quality Adjust the amount of air by turning the screw behind the rubber
cover on the right side of the appliance. (See page 5 – position
[J]) Clockwise: less air = finer foam, anti-clockwise more air =
coarse foam. Turn the screw with small steps only.
No milk Check the milk pack and the milk supply hose. This should be
connected and not blocked or kinked.
Reduce the amount of air by turning the adjustment screw
behind the rubber cover (See page 5 – position [J]) on the right
side of the appliance counter- clockwise. Turn the screw with
small steps only.
Water supply issues In case of water tank version: Fill the water tank to the
maximum level.
In case of fixed water connection: Check/Open the water
supply and check hose connections. Reset the machine by
unplugging the power cord for approx. 10 seconds, then
reconnect the power cord.
Disc does not fit in
appliance / lever
cannot be closed
Ensure that you always flatten the edges of the product
(‘flanges’) prior to inserting them.
Disc does not fit
in appliance due
to bulging (higher
altitudes)
Ensure that your ingredients are being used at elevations
<1.500 meters. At high altitudes the discs may expand, in case
of extreme altitudes > 2.000 meters they may no longer fit in
the brewer insert chute.
Disc does not fit
in appliance due
to bulging (higher
temperatures)
Ensure that your ingredients are being stored and used under
ambient conditions (5–30 °C). At high temperatures the
product may expand, in case of extreme temperatures they may
no longer fit in the brew mechanism’s entry chute. Cooling the
discs in a fridge prior to usage may resolve the problem.
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