Cisco 2100 Series User manual

721-1001-000 Rev AH
December 2016
VIEW Certified Configuration Guide
Cisco Systems Inc.
2100/2500/4400/5500/7500/8500 Series WLC (Wireless LAN Controller),
WiSM (Wireless Services Module), WiSM2, WLC Module, WLC SW for SRE, 3750G
Integrated WLC, and Virtual Controller
with 60x, 104x, 113x, 114x, 1121, 122x, 123x, 124x, 125x, 126x, 13xx, 152x, 155x,
160x, 170x, 260x, 270x, 350x, 360x, 370x APs

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Copyright Notice
© 2009-2016 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the
names and marks associated with Spectralink’s products are trademarks and/or service marks of
Spectralink Corporation and are common law marks in the United States and various other countries. All
other trademarks are property of their respective owners. No portion hereof may be reproduced or
transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without
the express written permission of Spectralink.
All rights reserved under the International and pan-American Copyright Conventions. No part of this
manual, or the software described herein, may be reproduced or transmitted in any form or by any
means, or translated into another language or format, in whole or in part, without the express written
permission of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
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Spectralink Corporation has prepared this document for use by Spectralink personnel and customers.
The drawings and specifications contained herein are the property of Spectralink and shall be neither
reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any
license to make, use, or sell equipment manufactured in accordance herewith.
Spectralink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult Spectralink to determine
whether any such changes have been made.
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INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME
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HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR
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[phone] [phone] [phone]
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Boulder, CO 80301 8700 Horsens Bracknell, Berkshire, RG12 8PE
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[e-mail] [e-mail] [e-mail]

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Contents
Introduction...................................................................... 4
Certified Product Summary.............................................................................................. 4
`Known Limitations........................................................................................................... 6
Spectralink References .................................................................................................... 6
Support Documents ..................................................................................................... 7
White Papers ............................................................................................................... 8
Product Support ............................................................................................................... 8
Chapter 1: Configuration for Wi-Fi Standard QoS or CCXv4
Operation......................................................................... 9
Overview............................................................................................................................ 9
Network Topology............................................................................................................. 9
Configuring a New Controller Starting from Factory Defaults......................................10
Connecting to the Controller Via a Browser..................................................................10
Installing Software...........................................................................................................11
Controller Setup...............................................................................................................12
Connecting APs...............................................................................................................15
Defining a RADIUS Server...............................................................................................17
AP Configuration .............................................................................................................20
Configuration for use with 2.4 GHz radio.....................................................................21
Configuring 802.11n for 2.4 GHz.................................................................................29
Configuration for use with 5 GHz radio........................................................................30
Configuring 802.11n for 5 GHz....................................................................................37
Setting up the SSID..........................................................................................................40
Setting up the EDCA parameters profile........................................................................50
Configuration for 5 GHz...............................................................................................50
Configuration for or 2.4 GHz........................................................................................50

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Introduction
Spectralink’s Voice Interoperability for Enterprise Wireless (VIEW) Certification Program is
designed to ensure interoperability and high performance between PIVOT™by Spectralink®
(87-Series) and 84-Series Wireless Telephones and WLAN infrastructure products.
The products listed below have been tested in Spectralink’s lab and have passed VIEW
Certification.
Certified Product Summary
Manufacturer:
Cisco Systems Inc.: www.cisco.com
Certified products:
Controllers:
2100, 2500, 4400, 5500 Series WLC
(Wireless LAN Controller)
3750G Integrated WLC,
WLC Module,
WiSM (Wireless Services Module),
WiSM2, Virtual Controller
APs:
60x
104x
113x
114x
122x
123x
124x
125x
126x
13xx
155x
160x
170x
260x
270x
350x
360x
370x
AP Radio(s):
2.4 GHz (802.11b/g/n), 5 GHz (802.11a/n/ac)
Security:
None, WEP, WPA-PSK, WPA2-PSK, WPA2-Enterprise (EAP-FAST, EAP-
TLS, and PEAPv0/MSCHAPv2) with CCKM (Cisco Centralized Key
Management)** and OKC
QoS:
Wi-Fi Standard for Spectralink PIVOT, 8440/8441/8450/8452/8453
Network topology:
Switched Ethernet (recommended)
AP and WLC software
versions approved:
7.0.250.0 for 60x, AP801, AP802, 104x, 113x, 114x, 122x, 123x, 124x,
125x, 126x, 13xx, 155x and 350x Aps with 2100, 2500, 4400, 3750G, 5500,
7500, WLC SW for SRE, WiSM, WiSM2
7.4.121.0 for 60x, 70x, AP801, AP802, 104x, 113x, 114x, 124x, 125x, 126x,
155x, 160x, 260x, 350x, and 360x with 2500, 5500, 7500, 8500, WiSM2,
WLC SW for SRE, Virtual Controller
7.6.130.0 for 60x, 70x, AP801, AP802, 104x, 113x, 114x, 124x, 125x, 126x,
155x, 160x, 260x, 270x, 350x, 360x, and 370x with 2500, 5500, 7500, 8500,
WiSM2, WLC SW for SRE, Virtual Controller
8.0.115.0 for 170x, 370x with 2500, 5500, 7500, 8500, WiSM2, WLC SW for
SRE or UCS-E, Virtual Controller
8.1.131.0 for 260x, 370x with 2500, 5500, 7500, 8500, WiSM2, WLC SW for
SRE or UCS-E, Virtual Controller
8.3.102.0 for 260x, 270x, ,360x, 370x with 2500, 5500, 7500, 8500, WiSM2,
WLC SW for SRE or UCS-E, Virtual Controller

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Handset* models tested:
PIVOT
Handset radio mode:
802.11b/g & 802.11bgn
802.11a & 802.11an
Meets VIEW minimum call
capacity per AP:
8 calls
10 calls
Handset models tested:
Spectralink 8440/8441/8450/8452/8453 Wireless Telephone
Handset radio mode:
802.11b/g & 802.11bgn
802.11a & 802.11an
Meets VIEW minimum call
capacity per AP:
8 calls
10 calls
*Spectralink handset models and their OEM derivatives are verified compatible with the WLAN hardware
and software identified in the table. Throughout the remainder of this document they will be referred to
collectively as “Spectralink Wireless Telephones”, “phones” or “handsets”. The 8440, 8441 (8440 with
personal alarm hardware), 8450 (with 1D bar code reader), 8452 (with 1D and 2D bar code reader), and
8453 (8452 with personal alarm hardware) handsets will be referred to collectively as the 84-Series
handsets. All PIVOT models will be referred to collectively as PIVOT handsets.

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`Known Limitations
Heavy multicast, broadcast or push-to-talk (PTT) traffic may impair voice quality on 7.0
versions.
Heavy ftp traffic may impair PTT traffic.
Fast Transition Roaming (802.11r) is not supported by the handsets
Multicast by VLAN is not compatible with the PTT feature in the handsets.
When using 7.0 versions, 5 GHz radio, 1142 AP’s, and 80xx handsets, the use of
multiple antennas must be disabled on the AP’s.
When using 1142 AP’s, A-MPDU aggregation must be disabled for a WLAN containing
any 1142’s if 11n is enabled on the network.
A-MSDU aggregation must be disabled if 11n is enabled on the AP.
In the controller software versions considered in this document, there is an issue related
to band steering that can cause slow roaming on the 2.4 GHz band in the 84-Series and
PIVOT handsets when both radios are active in the handset.
In the WMM/QoS mode, it is important to use the Static CAC Method rather than the
Load Based CAC Method.
DTPC (Dynamic Transmit Power Control) and the Auto setting on the 84-series are
recommended for best range performance. PIVOT uses Auto mode exclusively.
For best operation, the RRM/Tx Power Control (TPC) should be set to Fixed on On
Demand (during a low usage period) and the RRM/DCA Algorithm should be set to
Freeze or OFF. The White Paper: Best Practices Guide to Deploying Spectralink 84-
Series Handsets has more information about cell design. The handsets are not
incompatible with these features, but if used frequently, they will cause long roams and
asymmetric coverage regions that will result in choppy calls during caller movement.
The AP 3600 802.11ac snap-in module is not compatible with the Spectralinnk phones.
The AP 3600 without the module passed performance testing.
The F/T (fast transition roaming) adaptive mode where a WLAN can have a mix of
clients that support and don’t support 802.11r worked well on the 2600, 2700, and 3700
models. It did not work well with the AP 3600. This feature was introduced in the 8.3
Cisco software chain.
ipv6 operation has not been tested.
Spectralink References
All Spectralink support documents are available at http://support.spectralink.com.

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To go to a specific product page:
Select the Product Category and Product Type from the dropdown lists and then select the
product from the next page. All resources for that particular product are displayed by default
under the All tab. Documents, downloads and other resources are sorted by the date they were
created so the most recently created resource is at the top of the list. You can further sort the
list by the tabs across the top of the list to find exactly what you are looking for. Click the title to
open the link.
Support Documents
PIVOT by Spectralink Configuration Guide The PIVOT Configuration Guide provides detailed
information about PIVOT menu items that have been developed specifically for the PIVOT
handset.
Spectralink 87-Series Wireless Telephone Deployment Guide The Deployment Guide provides
sequential information for provisioning and deploying the handsets. It covers deployment using
the SLIC tool and CMS as well as manual deployment.
The Spectralink 84-Series Wireless Telephone Administration Guide provides a comprehensive
list of every parameter available on Spectralink 84-Series Wireless Telephones.
The Spectralink 84-Series Deployment Guide is your essential reference for provisioning and
deploying Spectralink 84-Series handsets in any environment.

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The Web Configuration Utility User Guide explains how to use a web browser to configure the
Spectralink 84-Series handsets on a per handset basis.
Best Practices for Deploying Spectralink 87-Series Handsets provides detailed information on
wireless LAN layout, network infrastructure, QoS, security and subnets.
White Papers
Spectralink White Papers are available at http://www.spectralink.com/resources/white-papers.
For the Spectralink 84-Series Wireless Telephones, please refer to Best Practices Guide for
Deploying Spectralink 84-Series Handsets for detailed information on wireless LAN layout,
network infrastructure, QoS, security and subnets.
For additional details on RF deployment please see The challenges of ensuring excellent voice
quality in a Wi-Fi workplace and Deploying Enterprise-Grade Wi-Fi Telephony.
These White Papers identify issues and solutions based on Spectralink’s extensive experience
in enterprise-class Wi-Fi telephony. It provides recommendations for ensuring that a network
environment is adequately optimized for use with Spectralink Wireless Telephones.
Product Support
Note: Converting autonomous APs to Lightweight mode
This document does not cover the steps involved in converting autonomous APs to
Lightweight mode such that they can be controlled by the Cisco WLCs.
Please contact Cisco's Customer Support at www.cisco.com for instructions on this
procedure. Once the APs are converted, this document can be used to provision APs.
Note: RADIUS server configuration
This document does not cover the steps involved to configure a RADIUS server required for
using WPA2-Enterprise or Cisco FSR security types.
Installation and configuration guides for Cisco Wireless LAN Controllers can be found on
Cisco’s website.
To convert Autonomous APs to Lightweight mode, go to:
http://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guid
e/lwapnote.html
For other assistance, contact either Cisco’s or Spectralink’s customer service at:
www.cisco.com or www.Spectralink.com

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Chapter 1: Configuration for Wi-Fi
Standard QoS or CCXv4 Operation
Overview
Spectralink 84-Series and PIVOT handsets only support Wi-Fi Standard QoS. The handsets
are compatible with both networks configured with CCX (Cisco Compatible Extensions) and
networks that are not configured with CCX, but they have not been CCX certified.
Network Topology
Note: Example configuration shown
This is a modified diagram and not all components are shown for every system type.

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Configuring a New Controller Starting from Factory
Defaults
Initial provisioning of the controller is done via the command line interface (CLI).
1 Connect a null modem serial cable between the console port of the controller and the
serial port of a PC.
2 Open a terminal program, such as Hyper Terminal, and configure the port settings to
9600 baud, no parity, 8 data bits and 1 stop bit.
3 Power-on the controller. Status of the controller’s boot process will appear as the
controller is powering up. Once the controller is running, it will prompt you to run the
Startup Wizard.
4 The Startup Wizard provides for an easy means to perform initial controller setup and
provisioning. Refer to the Installation and Startup Guide for the appropriate controller,
found at Cisco’s website. This document contains a detailed explanation of using the
Startup Wizard for the 5500. Once the controller has been configured via the Startup
Wizard, the remaining configuration can be configured through the switch-web interface
using a Web browser.
5 If necessary, the controller can be reset to factory defaults. To reset the WLC to factory
default, you must reboot, then type Recover-config at the CLI. This only works before the
first time a user logs in via the console.
A few advanced commands must be set from the command line interface after the rest of the
controller has been configured. These are noted in the instructions below.
Connecting to the Controller Via a Browser
1 Connect to the WLC by pointing your internet browser to the URL: https<IP_Addr>
(where <IP_Addr> is the IP address of the management interface of the WLC).
2 Click the Login prompt. The default User Name and Password is admin.
Once logged in properly, a page similar to the one below displays on version 8.1+. All
other versions go directly to the screen in step 4.
3 Click the Advanced button on the 8.1 or later version screens.

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4 The Summary screen displays.
Installing Software
1 To check the installed version of software, listed in the Product Summary, click Monitor
from the main menu.

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2 In the navigation pane, click Summary. The heading labeled Software Version shows the
current software version.
3 Download the appropriate software for your model of controller from the Cisco website.
4 Set up a Trivial File Transfer Protocol (TFTP) server running on a PC to download the
file to the controller.
5 From the main menu, click Commands.
6 In the navigation pane, click Download File.
7 Fill in the download parameters:
a For File Type, select Code.
b For TFTP Server, type in the IP Address of the TFTP server.
c Add the File Path (this is the path in the TFTP server’s root directory and not the
system path where the TFTP server is located) and File Name of the firmware file to
download.
Note
The example simply uses the /designator for the root TFTP directory.
8 Point the TFTP server to the code.
9 Click Download and allow a few minutes for the download to complete.
10 Reboot the Controller.
Controller Setup
The initial setup of the controller is shown below.
Note: Example only
The setup instructions outlined in this document are for the configuration shown in the
diagram only. Your configuration may differ, and the appropriate adjustments must be
made.

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Note: The WLC will provision the APs
It is not necessary to configure each AP individually. The WLC is capable of provisioning
the APs.
11 From the main menu, click Controller.
12 Set the AP Multicast Mode to Multicast and enter a multicast IP address that is currently
not being used on your network for the Multicast Group Address.
13 Click the Apply button.
Cisco 7.0:

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Cisco 8.1+
Other versions:
14 Click Multicast from the options on the left side of the screen
15 Select Enable Global Multicast Mode checkbox
16 Click the Apply button.

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Cisco 7.0:
Other versions:
17 Click Save Configuration.
Connecting APs
As the APs are connected to the network, they should automatically find the controller via the
CAPWAP discovery algorithms. The Dynamic Host Configuration Protocol (DHCP) server will
assign each AP an IP address.
Admin Tip: DHCP server
You can configure a DHCP server to run on a remote PC for a small deployment.
However, for large-scale deployments, an enterprise-grade DHCP server must be
used.
The ap-manager and management interfaces’ configuration should include the DHCP server
you have configured. Alternately, you can configure the DHCP server internally on the controller

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to hand out leases to the connected clients. (Note: The WLC’s DHCP server does not lease
addresses to the AP.) The instructions for doing so are included at the end of this document.
1 From the main menu, click Controller.
2 In the navigation pane, click Interfaces. Verify that the proper IP addresses are
assigned to the interfaces.
3 Under Interface Name click management. Note: the screenshot is from a Cisco 5500.
7.4 and later versions provide redundancy management and redundancy port entries.
7.6 and later versions support a virtual interface entry. If the interface is not present on
the model being configured, no values need to be entered.
4 Under DHCP Information, enter the IP address of the Primary DHCP Server.
5 Repeat this step for the ap-manager interface, if present on the model configured.
6 Click the Apply button and save the changes.

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Cisco 5500 Example:
7 Under service-port, (if present), enter a valid IP Address and Netmask in a different
subnet than the management interface.
8 Click the Apply button and save the changes.
Defining a RADIUS Server
If it is desired to use WPA2-Enterprise security, it is necessary to define a RADIUS server.
1 From the main menu, click SECURITY.
2 Expand RADIUS in the left pane.
3 Click Authentication.
4 Click New… in the right hand corner of the screen.
5 Enter the IP Address of the RADIUS server in the Server IP Address field.

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6 Enter the Shared Secret from the RADIUS server in the Shared Secret and Confirm
Shared Secret fields.
Other versions
8.3+ versions
7 Click Apply. The RADIUS server will now be available for selection in the WLANs menu
security screens.

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7.0, 7.4 Versions
7.6 Versions and later:
8.3+ versions

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AP Configuration
All handsets operating on a given AP radio must have the same QoS setting. All
APs supporting the handsets must be configured to enable the corresponding
features.
1 Power-on and connect the APs to the network. Wait a few minutes for the APs to find the
controller.
2 Verify the APs are associated to the WLC.
3 From the main menu (Advanced mode in 8.1 and later), click Monitor.
8.1+ versions