Cisco 2100 Series User manual

721-1001-000 Rev AH
December 2016
VIEW Certified Configuration Guide
Cisco Systems Inc.
2100/2500/4400/5500/7500/8500 Series WLC (Wireless LAN Controller),
WiSM (Wireless Services Module), WiSM2, WLC Module, WLC SW for SRE, 3750G
Integrated WLC, and Virtual Controller
with 60x, 104x, 113x, 114x, 1121, 122x, 123x, 124x, 125x, 126x, 13xx, 152x, 155x,
160x, 170x, 260x, 270x, 350x, 360x, 370x APs

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Copyright Notice
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names and marks associated with Spectralink’s products are trademarks and/or service marks of
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Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
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Contents
Introduction...................................................................... 4
Certified Product Summary.............................................................................................. 4
`Known Limitations........................................................................................................... 6
Spectralink References .................................................................................................... 6
Support Documents ..................................................................................................... 7
White Papers ............................................................................................................... 8
Product Support ............................................................................................................... 8
Chapter 1: Configuration for Wi-Fi Standard QoS or CCXv4
Operation......................................................................... 9
Overview............................................................................................................................ 9
Network Topology............................................................................................................. 9
Configuring a New Controller Starting from Factory Defaults......................................10
Connecting to the Controller Via a Browser..................................................................10
Installing Software...........................................................................................................11
Controller Setup...............................................................................................................12
Connecting APs...............................................................................................................15
Defining a RADIUS Server...............................................................................................17
AP Configuration .............................................................................................................20
Configuration for use with 2.4 GHz radio.....................................................................21
Configuring 802.11n for 2.4 GHz.................................................................................29
Configuration for use with 5 GHz radio........................................................................30
Configuring 802.11n for 5 GHz....................................................................................37
Setting up the SSID..........................................................................................................40
Setting up the EDCA parameters profile........................................................................50
Configuration for 5 GHz...............................................................................................50
Configuration for or 2.4 GHz........................................................................................50

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Introduction
Spectralink’s Voice Interoperability for Enterprise Wireless (VIEW) Certification Program is
designed to ensure interoperability and high performance between PIVOT™by Spectralink®
(87-Series) and 84-Series Wireless Telephones and WLAN infrastructure products.
The products listed below have been tested in Spectralink’s lab and have passed VIEW
Certification.
Certified Product Summary
Manufacturer:
Cisco Systems Inc.: www.cisco.com
Certified products:
Controllers:
2100, 2500, 4400, 5500 Series WLC
(Wireless LAN Controller)
3750G Integrated WLC,
WLC Module,
WiSM (Wireless Services Module),
WiSM2, Virtual Controller
APs:
60x
104x
113x
114x
122x
123x
124x
125x
126x
13xx
155x
160x
170x
260x
270x
350x
360x
370x
AP Radio(s):
2.4 GHz (802.11b/g/n), 5 GHz (802.11a/n/ac)
Security:
None, WEP, WPA-PSK, WPA2-PSK, WPA2-Enterprise (EAP-FAST, EAP-
TLS, and PEAPv0/MSCHAPv2) with CCKM (Cisco Centralized Key
Management)** and OKC
QoS:
Wi-Fi Standard for Spectralink PIVOT, 8440/8441/8450/8452/8453
Network topology:
Switched Ethernet (recommended)
AP and WLC software
versions approved:
7.0.250.0 for 60x, AP801, AP802, 104x, 113x, 114x, 122x, 123x, 124x,
125x, 126x, 13xx, 155x and 350x Aps with 2100, 2500, 4400, 3750G, 5500,
7500, WLC SW for SRE, WiSM, WiSM2
7.4.121.0 for 60x, 70x, AP801, AP802, 104x, 113x, 114x, 124x, 125x, 126x,
155x, 160x, 260x, 350x, and 360x with 2500, 5500, 7500, 8500, WiSM2,
WLC SW for SRE, Virtual Controller
7.6.130.0 for 60x, 70x, AP801, AP802, 104x, 113x, 114x, 124x, 125x, 126x,
155x, 160x, 260x, 270x, 350x, 360x, and 370x with 2500, 5500, 7500, 8500,
WiSM2, WLC SW for SRE, Virtual Controller
8.0.115.0 for 170x, 370x with 2500, 5500, 7500, 8500, WiSM2, WLC SW for
SRE or UCS-E, Virtual Controller
8.1.131.0 for 260x, 370x with 2500, 5500, 7500, 8500, WiSM2, WLC SW for
SRE or UCS-E, Virtual Controller
8.3.102.0 for 260x, 270x, ,360x, 370x with 2500, 5500, 7500, 8500, WiSM2,
WLC SW for SRE or UCS-E, Virtual Controller

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Handset* models tested:
PIVOT
Handset radio mode:
802.11b/g & 802.11bgn
802.11a & 802.11an
Meets VIEW minimum call
capacity per AP:
8 calls
10 calls
Handset models tested:
Spectralink 8440/8441/8450/8452/8453 Wireless Telephone
Handset radio mode:
802.11b/g & 802.11bgn
802.11a & 802.11an
Meets VIEW minimum call
capacity per AP:
8 calls
10 calls
*Spectralink handset models and their OEM derivatives are verified compatible with the WLAN hardware
and software identified in the table. Throughout the remainder of this document they will be referred to
collectively as “Spectralink Wireless Telephones”, “phones” or “handsets”. The 8440, 8441 (8440 with
personal alarm hardware), 8450 (with 1D bar code reader), 8452 (with 1D and 2D bar code reader), and
8453 (8452 with personal alarm hardware) handsets will be referred to collectively as the 84-Series
handsets. All PIVOT models will be referred to collectively as PIVOT handsets.

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`Known Limitations
Heavy multicast, broadcast or push-to-talk (PTT) traffic may impair voice quality on 7.0
versions.
Heavy ftp traffic may impair PTT traffic.
Fast Transition Roaming (802.11r) is not supported by the handsets
Multicast by VLAN is not compatible with the PTT feature in the handsets.
When using 7.0 versions, 5 GHz radio, 1142 AP’s, and 80xx handsets, the use of
multiple antennas must be disabled on the AP’s.
When using 1142 AP’s, A-MPDU aggregation must be disabled for a WLAN containing
any 1142’s if 11n is enabled on the network.
A-MSDU aggregation must be disabled if 11n is enabled on the AP.
In the controller software versions considered in this document, there is an issue related
to band steering that can cause slow roaming on the 2.4 GHz band in the 84-Series and
PIVOT handsets when both radios are active in the handset.
In the WMM/QoS mode, it is important to use the Static CAC Method rather than the
Load Based CAC Method.
DTPC (Dynamic Transmit Power Control) and the Auto setting on the 84-series are
recommended for best range performance. PIVOT uses Auto mode exclusively.
For best operation, the RRM/Tx Power Control (TPC) should be set to Fixed on On
Demand (during a low usage period) and the RRM/DCA Algorithm should be set to
Freeze or OFF. The White Paper: Best Practices Guide to Deploying Spectralink 84-
Series Handsets has more information about cell design. The handsets are not
incompatible with these features, but if used frequently, they will cause long roams and
asymmetric coverage regions that will result in choppy calls during caller movement.
The AP 3600 802.11ac snap-in module is not compatible with the Spectralinnk phones.
The AP 3600 without the module passed performance testing.
The F/T (fast transition roaming) adaptive mode where a WLAN can have a mix of
clients that support and don’t support 802.11r worked well on the 2600, 2700, and 3700
models. It did not work well with the AP 3600. This feature was introduced in the 8.3
Cisco software chain.
ipv6 operation has not been tested.
Spectralink References
All Spectralink support documents are available at http://support.spectralink.com.

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To go to a specific product page:
Select the Product Category and Product Type from the dropdown lists and then select the
product from the next page. All resources for that particular product are displayed by default
under the All tab. Documents, downloads and other resources are sorted by the date they were
created so the most recently created resource is at the top of the list. You can further sort the
list by the tabs across the top of the list to find exactly what you are looking for. Click the title to
open the link.
Support Documents
PIVOT by Spectralink Configuration Guide The PIVOT Configuration Guide provides detailed
information about PIVOT menu items that have been developed specifically for the PIVOT
handset.
Spectralink 87-Series Wireless Telephone Deployment Guide The Deployment Guide provides
sequential information for provisioning and deploying the handsets. It covers deployment using
the SLIC tool and CMS as well as manual deployment.
The Spectralink 84-Series Wireless Telephone Administration Guide provides a comprehensive
list of every parameter available on Spectralink 84-Series Wireless Telephones.
The Spectralink 84-Series Deployment Guide is your essential reference for provisioning and
deploying Spectralink 84-Series handsets in any environment.

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The Web Configuration Utility User Guide explains how to use a web browser to configure the
Spectralink 84-Series handsets on a per handset basis.
Best Practices for Deploying Spectralink 87-Series Handsets provides detailed information on
wireless LAN layout, network infrastructure, QoS, security and subnets.
White Papers
Spectralink White Papers are available at http://www.spectralink.com/resources/white-papers.
For the Spectralink 84-Series Wireless Telephones, please refer to Best Practices Guide for
Deploying Spectralink 84-Series Handsets for detailed information on wireless LAN layout,
network infrastructure, QoS, security and subnets.
For additional details on RF deployment please see The challenges of ensuring excellent voice
quality in a Wi-Fi workplace and Deploying Enterprise-Grade Wi-Fi Telephony.
These White Papers identify issues and solutions based on Spectralink’s extensive experience
in enterprise-class Wi-Fi telephony. It provides recommendations for ensuring that a network
environment is adequately optimized for use with Spectralink Wireless Telephones.
Product Support
Note: Converting autonomous APs to Lightweight mode
This document does not cover the steps involved in converting autonomous APs to
Lightweight mode such that they can be controlled by the Cisco WLCs.
Please contact Cisco's Customer Support at www.cisco.com for instructions on this
procedure. Once the APs are converted, this document can be used to provision APs.
Note: RADIUS server configuration
This document does not cover the steps involved to configure a RADIUS server required for
using WPA2-Enterprise or Cisco FSR security types.
Installation and configuration guides for Cisco Wireless LAN Controllers can be found on
Cisco’s website.
To convert Autonomous APs to Lightweight mode, go to:
http://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guid
e/lwapnote.html
For other assistance, contact either Cisco’s or Spectralink’s customer service at:
www.cisco.com or www.Spectralink.com

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Chapter 1: Configuration for Wi-Fi
Standard QoS or CCXv4 Operation
Overview
Spectralink 84-Series and PIVOT handsets only support Wi-Fi Standard QoS. The handsets
are compatible with both networks configured with CCX (Cisco Compatible Extensions) and
networks that are not configured with CCX, but they have not been CCX certified.
Network Topology
Note: Example configuration shown
This is a modified diagram and not all components are shown for every system type.

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Configuring a New Controller Starting from Factory
Defaults
Initial provisioning of the controller is done via the command line interface (CLI).
1 Connect a null modem serial cable between the console port of the controller and the
serial port of a PC.
2 Open a terminal program, such as Hyper Terminal, and configure the port settings to
9600 baud, no parity, 8 data bits and 1 stop bit.
3 Power-on the controller. Status of the controller’s boot process will appear as the
controller is powering up. Once the controller is running, it will prompt you to run the
Startup Wizard.
4 The Startup Wizard provides for an easy means to perform initial controller setup and
provisioning. Refer to the Installation and Startup Guide for the appropriate controller,
found at Cisco’s website. This document contains a detailed explanation of using the
Startup Wizard for the 5500. Once the controller has been configured via the Startup
Wizard, the remaining configuration can be configured through the switch-web interface
using a Web browser.
5 If necessary, the controller can be reset to factory defaults. To reset the WLC to factory
default, you must reboot, then type Recover-config at the CLI. This only works before the
first time a user logs in via the console.
A few advanced commands must be set from the command line interface after the rest of the
controller has been configured. These are noted in the instructions below.
Connecting to the Controller Via a Browser
1 Connect to the WLC by pointing your internet browser to the URL: https<IP_Addr>
(where <IP_Addr> is the IP address of the management interface of the WLC).
2 Click the Login prompt. The default User Name and Password is admin.
Once logged in properly, a page similar to the one below displays on version 8.1+. All
other versions go directly to the screen in step 4.
3 Click the Advanced button on the 8.1 or later version screens.