Cisco DDR2200 Series Operating instructions

4036168 Rev A
DDR2200 Series
Residential Gateway
Installation and Operation Guide

Please Read
Important
Please read this entire guide. If this guide provides installation or operation
instructions, give particular attention to all safety statements included in this guide.

Notices
Trademark Acknowledgments
Cisco and the Cisco logo are trademarks of Cisco Systems, Inc. and /or its affiliates
in the U.S. and other countries. A listing of Cisco's trademarks can be found at
www.cisco.com/go/trademarks.
HPNA is a trademark of the Home Phoneline Networking Alliance.
The Wi-Fi Protected Setup mark is a mark of the Wi-Fi Alliance. Wi-Fi Protected
Setup is a trademark of the Wi-Fi Alliance.
Other third party trademarks mentioned are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between
Cisco and any other company. (1007R)
Disclaimer
The maximum performance for wireless is derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower wireless network
capacity, data throughput rate, range and coverage. Performance depends on many
factors, conditions and variables, including distance from the access point, volume of
network traffic, building materials and construction, operating system used, mix of
wireless products used, interference and other adverse conditions.
Publication Disclaimer
Cisco Systems, Inc. assumes no responsibility for errors or omissions that may
appear in this publication. We reserve the right to change this publication at any
time without notice. This document is not to be construed as conferring by
implication, estoppel, or otherwise any license or right under any copyright or
patent, whether or not the use of any information in this document employs an
invention claimed in any existing or later issued patent.
Copyright
© 2010 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Printed in the United
States of America.
Information in this publication is subject to change without notice. No part of this
publication may be reproduced or transmitted in any form, by photocopy,
microfilm, xerography, or any other means, or incorporated into any information
retrieval system, electronic or mechanical, for any purpose, without the express
permission of Cisco Systems, Inc.

Notice to Installers
The servicing instructions in this notice are for use by qualified service personnel only. To reduce the
risk of electric shock, do not perform any servicing other than that contained in the operating
instructions, unless you are qualified to do so.
Notice à l’attention des installateurs de réseaux câblés
Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent
exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer
aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au
fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

Mitteilung für CATV-Techniker
Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes
Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine
Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,
außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.
Aviso a los instaladores de sistemas CATV
Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de
personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice
ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a
menos que posea la cualificación necesaria para hacerlo.
20080814_Installer800_Intl

4036168 Rev A iii
Contents
IMPORTANT SAFETY INSTRUCTIONS vii
United States FCC Compliance x
CE Compliance xiii
About This Guide xvii
Chapter 1 Introducing the DDR2200 Series Residential Gateway 1
Benefits and Features............................................................................................................... 2
What's On the Front Panel? .................................................................................................... 4
What's On the Back Panel? ..................................................................................................... 6
Chapter 2 Installing the Residential Gateway 9
Mounting the Residential Gateway Vertically...................................................................10
Mounting the Residential Gateway to the Wall ................................................................ 11
Connecting Your Computer to the Residential Gateway................................................. 12
Connecting the DSL Interface .............................................................................................. 14
Connecting an IP Set-Top to the Gateway.......................................................................... 15
Chapter 3 Configuration and Operation 17
Logging In to the Residential Gateway .............................................................................. 19
System Summary ................................................................................................................... 21
Setting Up Your System with the Setup Wizard ............................................................... 22
Setting System Date and Time ............................................................................................. 26
Setting Password.................................................................................................................... 27
DHCP Leases .......................................................................................................................... 28
WAN Information.................................................................................................................. 29
Route Information.................................................................................................................. 30
ARP Information.................................................................................................................... 31
CPU Information.................................................................................................................... 32
Memory Information ............................................................................................................. 33
LAN Statistics ......................................................................................................................... 34
WAN Statistics ....................................................................................................................... 35
ATM Statistics......................................................................................................................... 36

Contents
iv 4036168 Rev A
Tools - Update Software........................................................................................................ 37
Updating Software................................................................................................................. 38
Settings Backup ...................................................................................................................... 40
Update Settings ...................................................................................................................... 42
Customer Configuration File................................................................................................ 44
Restore Default Settings........................................................................................................ 46
Saving the Configuration for the Residential Gateway....................................................48
Time Settings .......................................................................................................................... 50
Service Control ....................................................................................................................... 53
IP Access Control ................................................................................................................... 55
Password Access to the Residential Gateway.................................................................... 58
HTTP Server Port................................................................................................................... 61
ALG Settings........................................................................................................................... 63
System Log Configuration.................................................................................................... 65
System Logs ............................................................................................................................ 71
Print Server Settings .............................................................................................................. 73
Clone MAC Addresses.......................................................................................................... 76
Voice SIP Basic Configuration.............................................................................................. 79
Voice SIP Advanced Configuration .................................................................................... 84
USB File List............................................................................................................................ 88
Chapter 4 DSL Configuration 91
DSL Summary ........................................................................................................................ 92
DSL Statistics .......................................................................................................................... 93
DSL Diagnostics ..................................................................................................................... 95
DSL Settings............................................................................................................................ 98
ADSL Tone Settings............................................................................................................. 104
Chapter 5 Home Network Configuration 107
Client Summary ................................................................................................................... 108
WAN Quick Setup ............................................................................................................... 112
LAN Setup ............................................................................................................................ 125
Wireless Summary............................................................................................................... 130
Wireless Basic ....................................................................................................................... 131
Wireless Security.................................................................................................................. 140
Wireless MAC Filtering....................................................................................................... 149
Wireless Bridge..................................................................................................................... 153
Wireless Station List ............................................................................................................ 155
Wi-Fi Protected Setup.......................................................................................................... 157
HPNA Information.............................................................................................................. 159

Contents
4036168 Rev A v
Chapter 6 Security Configuration 165
MAC Filtering Setup ........................................................................................................... 166
Incoming IP Filtering........................................................................................................... 174
Outgoing IP Filtering........................................................................................................... 180
Parental Control Setup - Filtering Function.....................................................................185
URL Filtering Function ....................................................................................................... 191
Stateful Packet Inspection................................................................................................... 196
Local Certificates.................................................................................................................. 199
Trusted CA Certificates....................................................................................................... 204
Chapter 7 Advanced Configuration 207
Upstream Quality of Service .............................................................................................. 208
Remote Management........................................................................................................... 212
Port Mapping........................................................................................................................ 214
Virtual Servers Setup........................................................................................................... 218
Port Triggering Setup .......................................................................................................... 222
DMZ Host Setup .................................................................................................................. 226
DNS Server Configuration.................................................................................................. 227
DNS Entries .......................................................................................................................... 228
Dynamic DNS....................................................................................................................... 229
Nslookup............................................................................................................................... 232
Default Gateway Routing ................................................................................................... 233
Static Route ........................................................................................................................... 235
Ping ........................................................................................................................................ 236
DHCP Server Probing ......................................................................................................... 238
Internet Group Management Protocol.............................................................................. 240
IPSec Settings........................................................................................................................ 242
Chapter 8 Customer Information 245
Customer Support................................................................................................................ 246
Return Products for Repair................................................................................................. 248
Index 251