Cisco VX Clinical Assistant User manual

Cisco
VX Clinical Assistant
Mobile Cart
User Guide
Rev 01May2019

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Table of Contents
CISCO 1
1.0 OBJECTIVES ......................................................................................................................3
2.0 OVERVIEW .........................................................................................................................3
3.0 BASIC NAVIGATION...........................................................................................................5
4.0 GENERAL USE...................................................................................................................6
4.1 Set Up .............................................................................................................................6
4.2 Camera Controls.............................................................................................................7
4.3 Microphone......................................................................................................................9
4.4 Volume ............................................................................................................................9
4.5 Site to Site Calls............................................................................................................10
4.5.1 Making video calls to MBT Site..............................................................................................10
4.5.2 Making video calls to a site outside the MBT Network ..........................................................10
4.5.3 Recent Calls.............................................................................................................................10
4.5.4 Far End Control: Site to Site...................................................................................................11
4.5.5 Screen Layout: Site to Site .....................................................................................................12
4.5.6 Screen Layout: Site to Site - Sharing Content ........................................................................12
4.5.7 Sharing Content: Laptop - Site to Site....................................................................................13
4.5.8 Sharing Content: Patient Camera - Site to Site.......................................................................14
4.5.9 Sharing Content: Laptop and Patient Camera - Site to Site....................................................14
4.6 Multi-Site Event Calls (MCU) ........................................................................................15
4.6.1 Screen Layout: Multi Site......................................................................................................15
4.6.2 Screen Layout: Multi Site –Sharing Content.........................................................................16
4.6.3 Sharing Content: Laptop –Multi Site.....................................................................................17
4.6.4 Sharing Content: Patient Camera - Multi Site .......................................................................17
4.6.5 Sharing Content: Laptop and Camera - Multi Site .................................................................18
4.6.6 Adding an External Monitor....................................................................................................18
4.7 Receiving and Ending Video Calls...............................................................................19
4.8 Dual Video.....................................................................................................................19
5.0 TROUBLESHOOTING ......................................................................................................20
5.1 Audio Issues..................................................................................................................20
5.2 Video Issues..................................................................................................................20
6.0 VIDEOCONFERENCING ETIQUETTE.............................................................................21

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1.0 OBJECTIVES
This user guide will provide you with an overview and the knowledge to setup and use
the VX Clinical Cart videoconference solution and the TRC5 remote
Learning Outcomes:
After reviewing this guide, you should be able to:
1. Identify and explain the main parts of your videoconference solution.
2. Use the remote control or the source buttons on the cart to navigate through the
menus, set camera presets, and access additional video sources.
3. Setup and use the equipment.
2.0 OVERVIEW
The main components included with the VX Clinical Assistant solution are the Camera,
Codec, Ethernet Cable, Microphone, Screen/Monitor and Remote Control.

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1. Camera - The built-in camera is a high quality imaging device which transmits
images to the screen/monitor. The camera movements are controlled by a wireless
infra-red (IR) remote control that controls a variety of functions, both on the near and
far end.
2. Codec - The codec is the central part of the videoconferencing equipment. The main
task of the codec is the compression of outgoing video, audio and data, the
decompression of the incoming information and the transmission of this information
between endpoints. The name codec comes from a combination of the two words
compression and decompression.
3. Microphone - The microphone will automatically equalize sound levels so that loud
and soft voices are picked up and transmitted to the far end at approximately the
same level.
4. Screen/Monitor –The built-in screen/monitor displays the far end or the near end
image and content as selected by the user.
5. Remote Control - The remote control is used to place calls, adjust the volume,
navigate screens and select options. It controls all functions of the videoconferencing
equipment. The source control buttons on the front of the cart can be used as well.
The Cisco TR5 Remote Control
The SOURCE CONTROLS located on the front of the cart
allow the user to select and display peripheral devices that
are connected to the back of the videoconference solution.

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3.0 BASIC NAVIGATION
The remote control is used to operate your video equipment in conjunction with the
source controls found on the front of the cart. Refer to the diagrams in the previous
section for a description of each of the buttons. Here are some commonly used buttons
on the remote and navigation options.
Home Key - used to access the Home menu or display source softkeys.
Continue pressing to toggle between options.
Arrow Keys - found in the centre of the remote and used to navigate menus.
Back Arrow - used to collapse a menu or “go back”one level.
Enter Key –used to accept or select an entry.
Cancel/Clear key - used to remove characters from a text field.
5 Function Buttons - found on the top of the remote and correspond with
context sensitive softkeys that will appear at the bottom of the screen.
Screen Layout Button –allows you to change the layout of the images on your
screen (includes selfview option)
Home

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Softkeys default to the camera selection options.
Softkeys will auto hide at the bottom of the screen after approximately 5
seconds of inactivity. Pick up the remote to unhide.
Press the Exit softkey to return to the previous menu choices.
Press any arrow button to access the Camera Control softkey options (far end,
camera presets, main source and exit). You can now move the camera using the
arrow keys and the zoom +/-. Note: The Camera Control screen can also be
selected from the home menu.
Virtual Keyboard
In addition to using the keypad on the remote control you can also use the virtual
keyboard. Whenever there is a field that requires entry there will be a Turn Keyboard
On softkey.
1. Select Turn Keyboard On and use the Up arrow to move the cursor inside the
keyboard.
2. Use all 4 arrow keys to move about the keyboard. Select a letter using the enter
key. The list will keep filtering as you type. Highlight the site and press enter.
4.0 GENERAL USE
The following sections will provide instructions for using your VX Clinical Assistant
mobile cart solution to place and receive videoconference calls.
4.1 Set Up
To setup and use the videoconference solution:
1. Turn on the screen/monitor if required. Wake the codec by picking up the remote
control and point it towards the system (ensure your hand is touching the sensors
on the sides of the remote) or press any key on the remote. After approximately
15-20 seconds you will see the home screen.
Example showing a sub menu displayed by
pressing the right arrow key.
Press the key to display the Home menu on the screen.
The little
triangle
indicates that
a submenu is
available.
The element
currently selected
is indicated by
an orange rectangle.
Use the up/down
Arrow keys to
Navigate in a menu.

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The remote for the mobile cart is located on the right hand side of the unit,
directly under the round shelf.
If the Ethernet cable is connected correctly, you will see a green VPN light on
the front of the Router.
There should be 5 green lights on the front of the cart. If the power cord is not
plugged in you will only see 4 green lights.
4.2 Camera Controls
The camera can be controlled manually or by using Camera Presets.
To Adjust the Camera Manually
Use the arrows on the remote and the zoom +/- to move the camera to the desired
position.
To Use Camera Presets
Camera presets are useful when images from different camera positions are to be
viewed by the far end site(s). Presets are used to switch camera positions quickly and
easily without having to manually move the camera. (Note: The presets on the mobile
carts may need to be modified each time as the carts are typically moved from room to
room)
1. Press the Home Menu button .
2. Select Camera Control from the menu on the left side of the screen and press
OK .
There will be 5 context sensitive softkeys along the bottom
of the screen which correspond to the 5 buttons on the top
of the remote.
3. Select the Camera Presets softkey.
4. Select the desired camera preset from the list. (Sign, Participant, Room)
At any time you can press the back button on the remote control to exit the
Camera Presets menu,

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To Add a New Preset:
1. Move the camera to the desired position using the arrow keys and the zoom +/-.
2. Press the Home Menu button .
3. Select Camera Control from the menu on the left of the screen.
4. Select the Camera Presets soft button.
5. Scroll down using the arrow key and select Edit Camera Presets.
6. Click OK or click the forward arrow to bring up the preset listing.
7. Scroll down and select a Not Defined preset.
8. Click the forward arrow and enter the name using the keypad on the remote.
9. Hit the down arrow and select Save New Preset.
Use the key to remove characters in a text field.
Type in the preset name using the remote keypad (similar to texting –hit the
#7 key 4 times to get an “S”).
To Modify an Existing Preset:
1. Move the camera to the desired position using the arrow keys and the zoom +/-.
2. Press the Home Menu button .
3. Select Camera Control from the menu on the left of the screen.
4. Select the Camera Presets soft button.
5. Scroll down using the arrow key and select Edit Camera Presets.
6. Press OK or press the forward arrow to bring up the preset listing.
7. Scroll down to the preset to be modified and click OK or the forward arrow.
8. Select Update to Current Camera Position.

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The VX Clinical Assistant is set up with three (3) Standard Presets:
Camera presets will be set up and saved as part of equipment implementation but there
may be a need to change or resave presets particularly with mobile equipment.
1. Sign - The first preset is of a sign with the sites name. This is an off screen
camera view that allows users to move about the room without being on camera
and identifies the sites that are connected.
2. Participant (Presenter/Provider/Patient) –This preset is a close up view of the
person or persons involved in the event. Whether it is the patient, provider or a
presenter, when setting this preset, you want to ensure that the far sites are able
see the person clearly.
3. Room –Part of videoconference etiquette includes making the sites you are
connected to aware of everyone involved in the event. By setting a preset of the
entire room, you can easily identify everyone in attendance and then switch back
to preset number 2 as necessary. This preset is also helpful for question and
answer periods.
4.3 Microphone
To mute the microphone:
1. Press the Mic Off key on the remote control or on the microphone itself. An
onscreen indicator will appear when the microphone is off and the button on the
microphone will change to red.
2. To unmute, press the Mic Off key on the remote control or on the microphone
again. The onscreen indicator will disappear and the button on the microphone
will change to green.
4.4 Volume
To adjust the volume:
1. Use the Volume Key to increase or decrease the volume.
A Volume Bar will appear at the bottom right of the screen
Volume Bar

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4.5 Site to Site Calls
4.5.1 Making video calls to MBT Site
1. Locate the 5 digit number which can be found beside the VCU# on the following
iScheduler reports: Whiteboard, Clinic List or Confirmation. (See Fig 1 example
below.)
2. Enter the 5 digit number using the keypad on the remote. The number will
appear onscreen as you type.
3. Press the green Call key on the remote to connect.
4.5.2 Making video calls to a site outside the MBT Network
1. Enter the dial in number you were given using the keypad on the remote.
2. The numbers will appear onscreen as you type. Use the key to
backspace and delete any incorrect entries.
3. Press the green Call key on the remote to connect.
4.5.3 Recent Calls
This applies to both MBT sites and calls outside of the MBT network.
Using the green phone button on the remote to access Recent Calls
This option just brings up recent calls. (note: sites such as the rural RHA’s may
like this option as they often call the same sites and this will reduce the amount
of scrolling through the entire contact list or the number of steps required to
access recent calls using the Home menu as described above.)
Fig 1
Use the key to backspace and delete any incorrect entries.
Press & hold the abc/123 key to toggle between numeric and characters.