Cisco VX Clinical Assistant User manual

Cisco
VX Clinical Assistant
Mobile Cart
User Guide
Rev 01May2019

MBTelehealth –VX Clinical Assistant Mobile Cart User Guide
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Table of Contents
CISCO 1
1.0 OBJECTIVES ......................................................................................................................3
2.0 OVERVIEW .........................................................................................................................3
3.0 BASIC NAVIGATION...........................................................................................................5
4.0 GENERAL USE...................................................................................................................6
4.1 Set Up .............................................................................................................................6
4.2 Camera Controls.............................................................................................................7
4.3 Microphone......................................................................................................................9
4.4 Volume ............................................................................................................................9
4.5 Site to Site Calls............................................................................................................10
4.5.1 Making video calls to MBT Site..............................................................................................10
4.5.2 Making video calls to a site outside the MBT Network ..........................................................10
4.5.3 Recent Calls.............................................................................................................................10
4.5.4 Far End Control: Site to Site...................................................................................................11
4.5.5 Screen Layout: Site to Site .....................................................................................................12
4.5.6 Screen Layout: Site to Site - Sharing Content ........................................................................12
4.5.7 Sharing Content: Laptop - Site to Site....................................................................................13
4.5.8 Sharing Content: Patient Camera - Site to Site.......................................................................14
4.5.9 Sharing Content: Laptop and Patient Camera - Site to Site....................................................14
4.6 Multi-Site Event Calls (MCU) ........................................................................................15
4.6.1 Screen Layout: Multi Site......................................................................................................15
4.6.2 Screen Layout: Multi Site –Sharing Content.........................................................................16
4.6.3 Sharing Content: Laptop –Multi Site.....................................................................................17
4.6.4 Sharing Content: Patient Camera - Multi Site .......................................................................17
4.6.5 Sharing Content: Laptop and Camera - Multi Site .................................................................18
4.6.6 Adding an External Monitor....................................................................................................18
4.7 Receiving and Ending Video Calls...............................................................................19
4.8 Dual Video.....................................................................................................................19
5.0 TROUBLESHOOTING ......................................................................................................20
5.1 Audio Issues..................................................................................................................20
5.2 Video Issues..................................................................................................................20
6.0 VIDEOCONFERENCING ETIQUETTE.............................................................................21

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1.0 OBJECTIVES
This user guide will provide you with an overview and the knowledge to setup and use
the VX Clinical Cart videoconference solution and the TRC5 remote
Learning Outcomes:
After reviewing this guide, you should be able to:
1. Identify and explain the main parts of your videoconference solution.
2. Use the remote control or the source buttons on the cart to navigate through the
menus, set camera presets, and access additional video sources.
3. Setup and use the equipment.
2.0 OVERVIEW
The main components included with the VX Clinical Assistant solution are the Camera,
Codec, Ethernet Cable, Microphone, Screen/Monitor and Remote Control.

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1. Camera - The built-in camera is a high quality imaging device which transmits
images to the screen/monitor. The camera movements are controlled by a wireless
infra-red (IR) remote control that controls a variety of functions, both on the near and
far end.
2. Codec - The codec is the central part of the videoconferencing equipment. The main
task of the codec is the compression of outgoing video, audio and data, the
decompression of the incoming information and the transmission of this information
between endpoints. The name codec comes from a combination of the two words
compression and decompression.
3. Microphone - The microphone will automatically equalize sound levels so that loud
and soft voices are picked up and transmitted to the far end at approximately the
same level.
4. Screen/Monitor –The built-in screen/monitor displays the far end or the near end
image and content as selected by the user.
5. Remote Control - The remote control is used to place calls, adjust the volume,
navigate screens and select options. It controls all functions of the videoconferencing
equipment. The source control buttons on the front of the cart can be used as well.
The Cisco TR5 Remote Control
The SOURCE CONTROLS located on the front of the cart
allow the user to select and display peripheral devices that
are connected to the back of the videoconference solution.

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3.0 BASIC NAVIGATION
The remote control is used to operate your video equipment in conjunction with the
source controls found on the front of the cart. Refer to the diagrams in the previous
section for a description of each of the buttons. Here are some commonly used buttons
on the remote and navigation options.
Home Key - used to access the Home menu or display source softkeys.
Continue pressing to toggle between options.
Arrow Keys - found in the centre of the remote and used to navigate menus.
Back Arrow - used to collapse a menu or “go back”one level.
Enter Key –used to accept or select an entry.
Cancel/Clear key - used to remove characters from a text field.
5 Function Buttons - found on the top of the remote and correspond with
context sensitive softkeys that will appear at the bottom of the screen.
Screen Layout Button –allows you to change the layout of the images on your
screen (includes selfview option)
Home