Cisco MWR 1941-DC - 1941 Mobile Wireless Router User manual

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Copyright © 2003 Cisco Systems, Inc. All rights reserved.
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Cisco MWR 1941-DC Guide to User Documents
Printed Documents Included with Your Router
Your product shipped with a minimal set of printed documentation, along with a Documentation
CD-ROM. The printed documentation provides enough information for you to install and initially
configure your product. The CD-ROM contains additional product documentation (user guides,
configuration manuals, and so forth), which you can read and print.
The following is a list of the documentation that shipped with your product:
•Cisco MWR 1941-DC Mobile Wireless Edge Router Hardware Installation Guide (DOC-7815827=)
http://www.cisco.com/univercd/cc/td/doc/product/wireless/ipran/2_0/1941/hig/index.htm
•Cisco MWR 1941-DC Mobile Wireless Edge Router Regulatory Compliance and Safety Information
(DOC-7815828=)
http://www.cisco.com/univercd/cc/td/doc/product/wireless/ipran/2_0/1941/1941rcsi.htm
You can access each document URL on the Documentation CD-ROM and at http://www.cisco.com on
the World Wide Web.
Related Product Documentation
The following list includes documentation related to your product by implementation. These documents
were not shipped with your product, but you can access them by using the listed URLs. You also can
order printed copies by following the instructions in the “Ordering Documentation” section:
Cisco Mobile Wireless IP-RAN
http://www.cisco.com/univercd/cc/td/doc/product/wireless/ipran/1_0/index.htm
•Cisco MWR 1941-DC Mobile Wireless Edge Router Documents
– Cisco MWR 1941-DC Mobile Wireless Edge Router Software Configuration Guide
– Cisco MWR 1941-DC Mobile Wireless Edge Router Rack Mounting Instructions
•MGX-RPM-1FE-CP Back Card Installation and Configuration Note
•VWIC-2MFT-T1-DIR, VWIC-2MFT-E1-DIR Installation Instructions
•Release Notes

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Cisco Mobile Wireless Cell Site DCN
http://www.cisco.com/univercd/cc/td/doc/product/wireless/csdcn/index.htm
•Cisco MWR 1941 Mobile Wireless Edge Router Documents
– Cisco MWR 1941-DC Mobile Wireless Edge Router Software Configuration Guide
– Cisco MWR 1941-DC Mobile Wireless Edge Router Rack Mounting Instructions
•Cisco Network Modules Installation Guides
– Network Modules Quick Start Guide
– Cisco Network Modules Hardware Installation Guide
•Cisco Interface Cards Installation Guides
– Quick Start Guide: Interface Cards
– Cisco Interface Cards Installation Guide
– VWIC-2MFT-T1-DIR, VWIC-2MFT-E1-DIR Installation Instructions
•Release Notes
Note To be sure of obtaining the latest information, access the online documentation.
Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical
resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM
package, which may have shipped with your product. The Documentation CD-ROM is updated regularly
and may be more current than printed documentation. The CD-ROM package is available as a single unit
or through an annual or quarterly subscription.

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Registered Cisco.com users can order a single Documentation CD-ROM (product number
DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html
All users can order monthly or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere
in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click
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You can e-mail your comments to [email protected].
You can submit comments by using the response card (if present) behind the front cover of your
document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) website, as a
starting point for all technical assistance. Customers and partners can obtain online documentation,
troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users
have complete access to the technical support resources on the Cisco TAC website, including TAC tools
and utilities.

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Cisco.com
Cisco.com offers a suite of interactive, networked services that let you access Cisco information,
networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these tasks:
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•Resolve technical issues with online support
•Download and test software packages
•Order Cisco learning materials and merchandise
•Register for online skill assessment, training, and certification programs
To obtain customized information and service, you can self-register on Cisco.com at this URL:
http://tools.cisco.com/RPF/register/register.do
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product,
technology, or solution. Two types of support are available: the Cisco TAC website and the Cisco TAC
Escalation Center. The type of support that you choose depends on the priority of the problem and the
conditions stated in service contracts, when applicable.
We categorize Cisco TAC inquiries according to urgency:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,
product installation, or basic product configuration. There is little or no impact to your business
operations.
•Priority level 3 (P3)—Operational performance of the network is impaired, but most business
operations remain functional. You and Cisco are willing to commit resources during normal business
hours to restore service to satisfactory levels.
•Priority level 2 (P2)—Operation of an existing network is severely degraded, or significant aspects
of your business operations are negatively impacted by inadequate performance of Cisco products.
You and Cisco will commit full-time resources during normal business hours to resolve the situation.
•Priority level 1 (P1)—An existing network is “down,” or there is a critical impact to your business
operations. You and Cisco will commit all necessary resources around the clock to resolve the
situation.
Cisco TAC Website
The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical
issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:
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All customers, partners, and resellers who have a valid Cisco service contract have complete access to
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require a Cisco.com login ID and password. If you have a valid service contract but do not have a login
ID or password, go to this URL to register:
http://tools.cisco.com/RPF/register/register.do

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If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco
TAC website, you can open a case online at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully
describe the situation and attach any necessary files.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These
classifications are assigned when severe network degradation significantly impacts business operations.
When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer
automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the Cisco support services
to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported
Accounts (NSA). When you call the center, please have available your service agreement number and
your product serial number.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.
•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as
ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
•Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new
and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking
Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design
Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
http://www.ciscopress.com
•Packet magazine is the Cisco quarterly publication that provides the latest networking trends,
technology breakthroughs, and Cisco products and solutions to help industry professionals get the
most from their networking investment. Included are networking deployment and troubleshooting
tips, configuration examples, customer case studies, tutorials and training, certification information,
and links to numerous in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/go/packet
•iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet
business strategies for executives. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine

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•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
•Training—Cisco offers world-class networking training. Current offerings in network training are
listed at this URL:
http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html
Copyright © 2003 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks
of Cisco Systems, Inc. or its affiliates in the U.S. and certain other countries. All other brands, names, or trademarks mentioned in this document or
Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any
other company. (0301R)
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