Cisco NSS 324 Instruction Manual

Cisco Small Business
NSS 322, NSS 324, and NSS 326 Smart Storage
ADMINISTRATION
GUIDE

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Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 3
Contents
Chapter 1: Introducing the NAS 8
Benefits 8
Logging In to the NAS 9
Using the Help 9
Approved Vendor List for Drives and UPS Compatibility 10
Chapter 2: Getting Started 11
Before You Begin 11
Getting to Know the NSS 300 Series Smart Storage 12
NSS 322 12
NSS 324 and NSS 326 15
Installing the NSS 322, NSS 324, and NSS 326 19
Placement Tips 19
Installing the Disk Drives 19
Locking and Unlocking the Disk Trays 22
Connecting the Equipment 23
Verifying the Hardware Installation 24
Starting NAS Configuration 24
Windows Operating System 25
Mac OS X or Linux Operating System 25
System Configuration Using the Windows Setup Wizard 25
System Configuration Using the LCD Display 30
System Configuration Using Mac OS X or Linux 32
Mapping a Network Drive 33
Mapping a Network Drive from the Setup Wizard 33
Mapping a Network Drive From Windows 35
Installing the Client Utility for Windows 35
Install the Tool 36
Run the Tool From the CD 36
Remove or Repair the Tool 37
Accessing the Management GUI Using a Web Browser 37

Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 4
Contents
Suggested Next Steps 38
Set Up Services 38
Set Up Backup 38
Set Up Network Shares 39
Reset Network Settings and Password 39
Inline Power Switch Module 39
Chapter 3: Managing the System 41
Status 41
System Information 42
System Service 43
Resource Monitor 46
View Logs 47
Administration 50
General Settings 50
Network 57
Hardware 66
Security 68
Notification 72
Power Management 77
Network Recycle Bin 79
Backup System Settings 80
System Logs Settings 82
Firmware Upgrade 90
Restore to Factory Default 91
Network Service Discovery 92
Users 95
User Groups 100
Disk Management 103
Volume Management 104
RAID Management 109
HDD SMART 112

Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 5
Contents
Encrypted File System 115
iSCSI 115
Virtual Disk 118
Network Shares 118
Share Folders 119
Quota 122
Network Services 124
Microsoft Networking 124
Apple Networking 127
NFS Service 128
FTP Service 129
Telnet/SSH 131
SNMP Settings 132
Web Server 134
Applications 135
Web File Manager 136
Accessing the Web File Manager 137
Using the Web File Manager 138
Multimedia Station 141
Download Station 142
Accessing the Download Station 143
Using the Download Station 144
iTunes Server 146
UPnP Media Server 147
MySQL Server 148
PKG Plugins 149
Syslog Server 150
RADIUS Server 153
Backup 157
External Drive 158
USB One Touch Copy 159
Remote Replication 160

Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 6
Contents
Time Machine 162
External Device 163
External Storage Device 164
UPS Settings 165
Chapter 4: Configuring the NAS for Active Directory Authentication 168
Before You Begin 168
Joining the NAS to Your Domain 169
Configuring Date and Time 169
Configuring DNS Settings 170
Configuring Microsoft Networking 171
Chapter 5: NAS Maintenance 175
Restart or Shut Down the NAS 176
Hardware System Reset 176
Basic System Reset (3 seconds) 178
Advanced System Reset (10 seconds) 179
Disk Failure or Malfunction 179
Power Outage or Abnormal Shutdown 181
System Software Abnormal Operation 181
System Temperature Protection 181
Product Battery Replacement 182
Chapter 6: Troubleshooting Abnormal RAID Operation 183
Before You Begin the Troubleshooting Process 183
Troubleshooting Abnormal RAID Operation of Your NAS 184
Chapter 7: Using the LCD Display 186
System Configuration Using the LCD Display 186
Viewing System Information Using the LCD Display 190
TCP/ IP 190

Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 7
Contents
Physical Disk 191
Volume 192
System 193
Shut Down 193
Reboot 194
Password 194
Back 195
System Messages 195
Appendix A: Specifications 197
Appendix B: Where to Go From Here 199

1
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 8
Introducing the NAS
The Cisco Network Attached Storage, or NAS, is a data storage device that is
connected to a network and provides network access to the data stored on it. The
NAS provides centralized data storage for backup and collaboration. Users can
access data from devices on the local network or from remote locations. The NAS
has many data protection and high availability features to assure data is always
protected.
Benefits
The NAS is a high-performance network storage device that targets the needs of
small business. There are three models of the NAS based on the number of disks
that they can support internally.
•2-Bay Desktop Network Storage System (NSS 322)
•4-Bay Desktop Network Storage System (NSS 324)
•6-Bay Desktop Network Storage System (NSS 326)
Each NAS model provides the following benefits:
•Next generation protocol Internet Protocol version 6 (IPv6)
•Data protection in the form of Redundant Array of Independent Disks (RAID)
•UPnP DLNA Media Server
•Command line remote access
•iSCSI target feature
•Email or SMS alert integration for remote notification
•One Touch backup button on the front of the NAS
•Ability to transfer and sync data connected to USB devices

Introducing the NAS
Logging In to the NAS
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 9
1
•WebDAV/HTTP access to shares
•Included applications, such as WordPress, and the capabilility to have more
added.
Logging In to the NAS
You can log in to the NAS from your web browser.
NOTE You must know the IP address of your NAS log in. If your NAS is equipped with an
LCD display, you can find itthere. Otherwise, you can determine the IP address from
the device that issued the IP address to the NAS.
To log in to your NAS:
STEP 1 Start a web browser. In the Address bar, enter the IP address of the device on port
8080: for example, http://192.168.0.100:8080.
STEP 2 When the login window opens, enter the administrator account username and
password.
The default username is admin . The default password is admin .
Username and password are case sensitive.
STEP 3 If necessary, choose your language from the Language menu.
STEP 4 Click SSL Login to login using SSL.
STEP 5 Click Login .
NOTE Ifyou are logging in to the NAS for thefirst time, you will be prompted to change the
admin password.
Using the Help
Online, content-sensitive help is built-in to the NAS interface and is always
available to help you understand the rich features of the NAS.

Introducing the NAS
Approved Vendor List for Drives and UPS Compatibility
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 10
1
NOTE The term “content-sensitive help” means you have instant access to specific help
content regarding the window that is currently opened. This makes it quicker to find
the answers that you need.
To access content-sensitive, online help:
STEP 1 Go to a window for which you desire online help.
STEP 2 From the top right of the open window, click Help . A new help window opens for
and provides online help information for that specific feature.
STEP 3 After reading online help, you can close the help window.
Approved Vendor List for Drives and UPS Compatibility
The Cisco Small Business Smart Storage Approved Disk Drive List provides
recommendations for compatible hard drives, UPS, and external enclosure for use
in the NSS 322, NSS 324, and NSS 326 Series of Network Attached Storage
(NAS) products. Cisco recommends using enterprise-class hard drives that are
rated for 24 x 7 applications. If you are using an external USB or eSATA drive or
enclosure that is not on the AVL list, you may be able to read and write to it but for
complete feature support and long term data integrity, we recommend a drive or
enclosure that has been fully tested and approved.
For more information, see the Cisco Small Business Smart Storage Approved
Disk Drive List .

2
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 11
Getting Started
This chapter describes the front and back panels of the NAS, how to physically
install your NAS, and how to configure your NAS using the Cisco Setup Wizard or
LCD panel. If you are a new NAS user, we recommend that you to use the Setup
Wizard that is available on the product CD.
The Setup Wizard will help you with:
• Installing the Disk Drives
• Connecting the Equipment
• Starting NAS Configuration
• Mapping a Network Drive
• Installing the Client Utility for Windows
Before You Begin
Before you begin the installation, make sure that you have the following equipment
and services:
•Internet connectivity (optional).
•Small Phillips screwdriver.
•Ethernet switch or router.
•1-6 SATA 2.5-inch disk drives or 3.5-inch disk drives (not included with
some models). It is not required that the disk drives be the same physical
size.
•Uninterruptible Power Supply (UPS), with a USB connection, which is able
to supply power for 10 minutes or more with at least 350 watts of capacity.
Strongly recommended to provide backup power and reduce the risk of
system damage after power interruptions. After the initial installation of the

Getting Started
Getting to Know the NSS 300 Series Smart Storage
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 12
2
NAS device, see UPS Settings, page165 to configure the NAS to
communicate with the UPS.
•Properly grounded anti-static wrist strap (recommended).
Getting to Know the NSS 300 Series Smart Storage
The following sections describe the physical features of the NSS 322, NSS 324,
and NSS 326 Smart Storage devices.
NSS 322
The following section describes the front and back panels of the NSS 322 Smart
Storage.
Front Panel
277555
LAN
HDD2
HDD1
eSATA
NSS 322
1
2
3
4
5
Smart Storage

Getting Started
Getting to Know the NSS 300 Series Smart Storage
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 13
2
NSS 322 Indicators
Number LED Indicator Description
1 HDD1, HDD2 •(Green) Flashes green when the disk drive
data is accessed. Solid green when the disk
drive is accessible.
•(Red) A hard drive read/write error occurs.
LAN (Orange) Flashes when there is network traffic to or
from the NAS. Solid orange when the NAS is
connected to the network.
eSATA (Orange) Flashes orange when an eSATA device is
being accessed.
2 Power •(Off) Disk drives are in standby mode or the
device is powered off.
•(Solid Green) The NAS is ready.
•(Flashing Green) One or more of the
following conditions apply:
-The NAS is starting up.
-The NAS is not configured.
-Disk drive is not formatted.
•(Flashing Red) The NAS is in degraded
mode. One of the disk drives failed in RAID 1
configuration.
3 One Touch Copy (Blue) USB device is detected.
NSS 322 Front Panel Buttons
Number Item Description
2 Power Button Press Power to power on or shutdown the
NAS.
3 One Touch Copy
Button Press One Touch Copy to copy files to or from an external USB drive.

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Getting to Know the NSS 300 Series Smart Storage
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 14
2
Back Panel
4 USB 2.0 USB port for accessing external
USB-attached storage.
5 Disk Tray Lock Lift the silver tab up to lock the disk tray. Press
the silver tab down to unlock the disk tray.
See Locking and Unlocking the Disk Trays,
page 22 .
NSS 322 Back Panel
Number Item Description
1 VGA Console output to VGA monitor. Used for
device recovery.
2 Reset Restores the network settings and password
to the factory. See Reset Network Settings
and Password, page 39 .
NSS 322 Front Panel Buttons
Number Item Description
277556
8
1
2
5
76
4
3

Getting Started
Getting to Know the NSS 300 Series Smart Storage
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 15
2
NSS 324 and NSS 326
The following sections describe the front and back panels of the NSS 324 and
NSS 326. The front and back panels of the NSS 326 are shown.
3 Ethernet Port (2) Dual Ethernet ports. The top LAN port is LAN1
and the bottom LAN port is LAN2.
4 eSATA (2) eSATA ports for accessing external eSATA-
attached storage. Use eSATA connector.
5 Power Connector Connects the device to the external power
adapter, which connects to a standard power
outlet.
6 USB 2.0 (4) USB port for accessing USB attached storage
and UPS status.
7 Kensington Lock Slot Attach a Kensington lock to protect the device
from theft.
8 Fan System fan.
NSS 322 Back Panel
Number Item Description

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Getting to Know the NSS 300 Series Smart Storage
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 16
2
Front Panel
NSS 324 and NSS 326 Indicators
Number Led Indicator Description
1 One Touch Copy
Button
(Blue) USB device is detected.
4 Status (Red) Flashes red when the device is
initialized and the disk drives are being
formatted.
(Green) Flashes green when the disk drives
are not initialized. Solid green when the NAS
is powered up and finished booting.
LAN (Orange) Flashes when there is network traffic
to or from the NAS. Solid orange when the
NAS is connected to the network.
ENTER
SELECT
277509
STATUS LAN USB eSATA
NSS 326
Smart Storage
5 6
123
4
7

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Getting to Know the NSS 300 Series Smart Storage
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 17
2
eSATA (Orange) Flashes orange when an eSATA
device is being accessed.
HDD (Green) Flashes green when the disk drive
data is accessed. Solid green when the disk
drive is accessible.
(Red) A hard drive read/write error occurs.
NSS 324 and NSS 326 Front Panel Buttons
Number Item Description
1 One Touch Copy Press One Touch Copy to copy files to or from
an external USB drive.
2 USB 2.0 USB port for accessing external
USB-attached storage.
3 Power Press Power to power on or shutdown the
device.
5 Enter Displays options for configuration or status
such as bootup progress, disk configuration,
and volume. After configuration, you can view
the hostname and IP address.
6 Select Press Select to confirm a configuration or
menu option.
7 Disk Tray Lock Lift the silver tab up to lock the disk tray. Press
the silver tab down to unlock the disk tray.
See Locking and Unlocking the Disk Trays,
page 22 .
NSS 324 and NSS 326 Indicators
Number Led Indicator Description

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Getting to Know the NSS 300 Series Smart Storage
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 18
2
Back Panel
NSS 324 and NSS 326 Back Panel
Number Item Description
1 Power Connector Connects the device to a standard power
outlet.
2 eSATA (2) eSATA ports for accessing external eSATA-
attached storage. Use eSATA connector.
3 USB 2.0 (4) USB port for accessing USB-attached
storage and UPS status.
4 VGA Console output to VGA monitor. Used for
device recovery.
5 Reset Restores the network settings and password
to the factory default. See Reset Network
Settings and Password, page 39 .
6 Kensington Lock Slot Attach a Kensington lock to protect the device
from theft.
277510
Model No.: NSS326
Smart Storage
4
1
688 7 3
2
5

Getting Started
Installing the NSS 322, NSS 324, and NSS 326
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 19
2
Installing the NSS 322, NSS 324, and NSS 326
Please place your NSS 322, NSS 324, or NSS 326 on a desktop or flat surface.
Placement Tips
• Ambient Temperature —To prevent the device from overheating, do not
operate it in an area that exceeds an ambient temperature of 104°F (40°C).
• Air Flow —Be sure that there is adequate air flow around the device. Avoid
any obstructions to air flow either in front of or behind the chassis.
• Mechanical Loading —Be sure that the device is level and stable to avoid
any hazardous conditions. Do not place any other devices on top of the
NAS.
• Vibration/Impacts —Be sure that the device is installed in a location where
it will not be subject to vibration or impact because this can cause a
mechanical shock and premature drive failures.
Installing the Disk Drives
!
CAUTION When storing unused disk drives, do notstack multiple disk drives because this can
cause drive failures.
When installing the disk drives, follow the suggestions in Cisco Electrostatic
Discharge and Grounding Best Practices , located on the product CD.
7 Ethernet Port (2) Dual Ethernet ports. The top LAN port is LAN1
and the bottom LAN port is LAN2.
8 Fan System fan(s).
NOTE: The NSS 324 has one fan.
NSS 324 and NSS 326 Back Panel
Number Item Description

Getting Started
Installing the Disk Drives
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 20
2
To install disk drives in the NAS chassis:
STEP 1 Remove the contents of the NAS package from the box.
STEP 2 Place the chassis upright on a flat surface.
STEP 3 From disk bay 1, remove the disk tray.
To remove the disk tray, push the silver tab down to unlock the tray, and push the
lower tab to release the tray lever. Using the tray lever, pull the tray out.
NOTE If your device has the disk drives already installed, continue to the next section,
Connecting the Equipment, page 23 .
STEP 4 Position the disk drive into a disk tray. The electrical connectors of the disk drive
must face toward the back of the drive tray.
STEP 5 Attach the disk drive to the tray by inserting the disk drive screws into the four
holes at the bottom of the tray and tightening them with a Phillips screwdriver.
NOTE Use the screws provided in the box with the device. Using other screws can cause
damage to your disk or disk tray.
There are clearly marked disk holes to accommodate the following disk drives:
•3.5-inch disk drive (use the included silver screws)
•2.5-inch disk drive (use the included black screws)
ENTER
277516
ENTER
SELECT
STATUS LAN USB eSATA
NSS 326
Smart Storage