Cisco Meraki CW9162I-MR Manual

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Trademarks
Meraki CW9162I-MR, Meraki Cloud Controller, and Meraki Mesh are trademarks of Cisco
Systems, Inc.
Other brand and product names are registered trademarks or trademarks of
their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, Cisco Systems reserves the
right to make
changes to the products described in this document without notice. Cisco Systems does not
assume any liability that may
occur due to the use or application of the product(s) or circuit layout(s) described
herein.
Warranty
Meraki, Inc. provides a lifetime warranty on this product. Warranty details may be found at www.meraki.com/legal.

3
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Table of Contents
1 Scope of Document and Related Publications 4
2 CW9162I-MR Overview 5
2.1 Package Contents 5
2.2 Understanding the CW9162I-MR 5
2.3 Security Features 7
2.4 Ethernet Ports 7
2.5 Power Source Options 7
2.6 Factory Reset Button 7
2.7 LED Indicators and Run Dark Mode 7
3 Pre-Install Preparation 8
3.1 Configure Your Network in Dashboard 8
3.2 Check and Upgrade Firmware 8
3.3 Check and Configure Firewall Settings 8
3.4 Assigning IP Addresses to CW9162I-MR 9
3.4.1 Dynamic Assignment 9
3.4.2 Static
Assignment 9
3.4.3 Static IP
Assignment via DHCP Reservations 9
3.5 Collect Tools 10
3.6 Collect Additional Hardware for Installation 10
4 Installation Instructions 11
4.1 Choose Your Mounting Location 11
4.2 Install the CW9162I-MR 11
4.2.1 Attach the Mount Plate 11
Wall or Solid Ceiling Mount Using Mount Plate 13
4.2.1.1 Drop Ceiling
Mount Using Mount Plate 14
4.2.1.2 Electrical Junction Box Mount Using Mount Plate 18
4.2.2 Power the CW9162I-MR 20
4.2.2.1 Powering the CW9162I-MR with Meraki AC Adapter 21
4.2.2.2 Powering the CW9162I-MR with Meraki 802.3at Power over Ethernet Injector 21
4.2.2.3 Powering the CW9162I-MR with an 802.3at Power over Ethernet Switch22
4.2.3 Mount the CW9162I-MR 22
4.2.3.1 Assemble Security Hasp to the CW9162I-MR 22
4.2.3.2 Assemble CW9162I-MR to the Mount Plate 23
4.2.3.3 Desk or Shelf Mount 25
4.3 Secure the CW9162I-MR 26
4.3.1 Security Screw 26
4.3.2 Kensington Lock 26
4.4 Verify Device Functionality and Test Network Coverage 27
5 Troubleshooting 27

4
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1 Scope of Document and Related Publications
The CW9162I-MR Hardware Installation Guide describes the installation procedure for the CW9162I-
MR indoor access point.
Additional reference documents are available online at
www.meraki.com/library/product.

5
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2 CW9162I-MR Overview
The Meraki CW9162I-MR is an enterprise-class, dual-concurrent 4x4 MIMO 802.11ax indoor
access point designed for
high-density deployments in offices, schools, hospitals and hotels. When
connected to the Meraki Cloud Controller, the CW9162I-MR enables the creation of ultra-high
speed, reliable indoor wireless networks quickly, easily and cost-
effectively.
2.1 Package Contents
The CW9162I-MR package contains the following:
CW9162I-MR
access point
Mounting plate
Drop ceiling mounting
kit
Wall screws
Security screws
Mounting Template
2.2 Understanding the CW9162I-MR
CW9162I-MR Operation Temperature:
32 ° F to 104 ° F (0 ° C to 40 ° C)
Your Meraki CW9162-MR has the following features:
Kensington lock hard point
Mount plate attachment slots (2x)
Cable access bay
Desk mount feet (4x) with M4*5mm pan-head screws
CW9162I-MR cable access bay
Factory Reset Button
Ethernet port Power supplied by PoE: 42.5-57Vdc,
AC Adapter plug (sold separately) Power supplied by adapter: 12Vdc, 2.5A
Your CW9162I-MR mount plate has the following features:
Access point mounting posts (2x)
Various mounting holes

6
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2.3 Security Features
The CW9162I-MR features multiple options for physically securing the access point after installation:
1. Security screw – The accessory kit includes screws that can be used to secure the
access point to
the mount plate. Engaging the security screw prevents accidental
dislodging and theft.
2. Kensington lock – The access point contains a hard point that allows it to be secured to
any nearby
permanent structure using a standard Kensington lock.
2.4 Ethernet Ports
The CW9162I-MR features an Ethernet RJ45 port that accepts 802.3af power (labeled “PoE”). This
port should
be used for uplink to your WAN connection.
2.5 Power Source Options
The CW9162I-MR access point can be powered using either the Meraki AC Adapter or 802.3af PoE
Injector (both sold
separately) or a third-party 802.3af PoE switch.
2.6 Factory Reset Button
If the button is pressed and held for at least five seconds and then released, the CW9162I-MR will
reboot and be
restored to its original factory settings by deleting all configuration information stored on
the unit.

7
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3 Pre-Install Preparation
You should complete the following steps before going on-site to perform an installation.
3.1 Configure Your Network in Dashboard
The following is a brief overview only of the steps required to add an CW9162I-MR to your network.
For detailed
instructions about creating, configuring and managing Meraki wireless networks, refer to
the Meraki Cloud
Controller Manual (meraki.com/library/product).
1. Login to http://dashboard.meraki.com. If this is your first time, create a new account.
2. Find the network to which you plan to add your APs or create a new network.
3. Add your APs to your network. You will need your Meraki order number (found on your invoice
if you ordered directly from Meraki) or the serial number of each AP, which looks like Qxxx-
xxxx-xxxx, and is
found on the bottom of the unit. You will also need your Enterprise Cloud Controller license key,
which you should have received via email from sh[email protected]om.
4. Go to the map / floor plan view and place each AP on the map by clicking and dragging it to the
location
where you plan to mount it.
3.2 Check and Upgrade Firmware
To ensure your CW9162I-MR performs optimally immediately following installation, Meraki recommends
that you facilitate a firmware upgrade prior to mounting your CW9162I-MR.
1. Attach your CW9162I-MR to power and a wired Internet connection. See p. 19 of this
Hardware Installation
Guide for details.
2. The CW9162I-MR will turn on and the Power LED will glow solid orange. If the unit does not
require a firmware
upgrade, the Power LED will turn white within thirty seconds.
* If the unit requires an upgrade, the Power LED will begin blinking orange until the upgrade is
complete,
at which point the Power LED will turn solid white. You should allow about an hour for
the firmware
upgrade to complete, depending on the speed of your internet connection.
3.3 Check and Configure Firewall Settings
If a firewall is in place, it must allow outgoing connections on particular ports to particular IP
addresses.
The most current list of outbound ports and IP addresses can be found here:
http://tinyurl.com/y79une3

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3.4 Assigning IP Addresses to CW9162I-MR
All gateway CW9162I-MR (CW9162I-MR with Ethernet connections to the LAN) must be assigned
routable IP addresses.
These IP addresses can be dynamically assigned via DHCP or statically
assigned.
3.4.1 Dynamic Assignment
When using DHCP, the DHCP server should be configured to assign a static IP address for each
MAC address
belonging to a Meraki AP. Other features of the wireless network such as 802.1x
authentication, may rely on the
property that the APs have static IP addresses.
3.4.2 Static Assignment
Static IPs are assigned using the local web server on each AP. The following procedure describes
how to set
the static IP:
1. Using a client machine (e.g. a laptop), connect to the AP either wirelessly (by associating to
any SSID
broadcast by the AP) or over a wired connection.
If using a wired connection, connect the client machine to the CW9162I-MR either through a PoE
switch or a Meraki
PoE Injector. If using a PoE switch, plug an Ethernet cable into the CW9162I-
MR’s Ethernet jack, and the other end
into a PoE switch. Then connect the client machine over
Ethernet cable to the PoE switch. If using a Meraki
PoE Injector, connect the CW9162I-MR to the
“PoE” port of the Injector, and the client machine to the “LAN” port.
2. Using a web browser on the client machine, access the AP’s built-in web server by
browsing to
http://my.meraki.com. Alternatively, browse to http://10.128.128.128.
3. Click on the “Static IP Configuration” tab. Log in. The default username is “admin”. The default
password is
the AP’s serial number, with hyphens included
4. Configure the static IP address, net mask, gateway IP address and DNS servers that this AP will
use on its
wired connection.
5. If necessary, reconnect the AP to the LAN.
3.4.3 Static IP via DHCP Reservations
Instead of associating to each Meraki AP individually to configure static IP addresses, an administrator can
assign
static IP addresses on the upstream DHCP server. Through “DHCP reservations”, IP addresses
are “reserved” for the
MAC addresses of the Meraki APs. Please consult the documentation for the DHCP
server to configure DHCP
reservations.

10
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11
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12

4.2.1.1 Wall or Solid Ceiling Mount Using Mount Plate
Using included screws, attach the mount plate to your mounting wall or ceiling.
It is recommended that the CW9162I-MR be mounted to a wall or solid ceiling using the mount
plate for physical
security reasons.
If mounting your CW9162I-MR to a wall, skip to “Power the CW9162I-MR“ on P. 20

13

4.2.1.2 Electrical Junction Box Mount Using Mount Plate
The CW9162I-MR can be mounted to a 4” square cable junction box, a 3.5 or 4” round cable
junction box, or
various U.S. and European outlet boxes (mounting screws are not included).
Using appropriate mounting hardware for your specific type of junction box, attach the mount
4.2.2 Power the CW9162I-MR
If mounting to an electrical junction box, feed the Ethernet cable through the cable access hole in the
Mount Plate.
If mounting to a wall or ceiling, the Ethernet cable will feed through the cable slot on bottom of the
CW9162I-MR.

14

4.2.2.1 Powering the CW9162I-MR with the Meraki AC Adapter (sold separately)
1. Plug the power cord into the CW9162I-MR and the other end into a wall outlet.
2. Plug an Ethernet cable that is connected to an active Ethernet connection into the Eth0 port on
the CW9162I-MR.
4.2.2.2 Powering the CW9162I-MR with the Meraki 802.3at Power over Ethernet Injector (sold
separately)
1. Plug the power cord into the PoE Injector and the other end into wall power.
2. Plug an Ethernet cable that is connected to an active Ethernet connection into the “IN“ port on the
injector.
3. Route Ethernet cable from the “OUT“ port on the injector to the Eth0 port in the cable bay of the
CW9162I-MR.

15

4
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20

4.2.3.2
A
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re you hav
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9162I-MR
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ttachment
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t
k
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t
o place.
c
e.

21

4.2.3.3 Desk or Shelf Mount
The CW9162I-MR can be placed on a desk or shelf resting on the non-scratch rubber feet.
The mount plate is
not necessary for a desk or shelf mounting.

22

4.3 Secure
Depending
Your CW9
1
mount pla
t
choose on
secured u
s
4.3.1 Se
c
Install the
4.3.2 Ke
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Attach a
K
device.
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e
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h
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end of th
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R
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in several
w
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u
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ing the
included;
still be
.

23

4.4 Verify Device Functionality and Test Network Coverage
1. Check LEDs
The LED should be solid white. If it is flashing orange, the firmware is automatically upgrading
and the
LED should turn green when the upgrade is completed (normally in under thirty
minutes).
Note: Your CW9162I-MR must have an active route to the Internet to check and upgrade its firmware.
2. Verify access point connectivity
Use any 802.11 client device to connect to the CW9162I-MR and verify proper connectivity using the
client’s web browser.
3. Check network coverage
Confirm that you have good signal strength throughout your coverage area. You can use the signal
strength meter
on a laptop, smart phone, or other wireless device.
5 Troubleshooting
Reference the Meraki knowledge base at http://meraki.com/support/knowledge_base for additional
information and
troubleshooting tips.
6 Regulatory
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)
This de-
vice may not cause harmful interference, and (2) this device must accept any interference
received, including interference
t hat may cause undesired operation.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residen
tial installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to correct the interference by one
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications no expressly approved by Meraki could void the user’s authority to operate this
equipment. This Transmitter must not be co-located or operation in conjunction with any other antenna or
transmitter.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment
should be installed and operated with minimum distance 41 cm between the radiator and your
body. This transmitter
must not be co-located or operating in conjunction with any other antenna or
transmitter.

24

IEEE 802.11b or 802.11g operation of this product in the USA is firmware-limited to channels 1 through 11.
FCC regulations restrict the operation of this device to indoor use only.
The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of
this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or Communications with
unmanned aircraft systems.
Professional installation is required


If the device is going to be operated in the 5.15 - 5.25 G Hz frequency range, then it is restricted to
indoor environment only.
This device meets all other requirements specified in Part 15E, Section 15.407 of the
FCC Rules.
Industry Canada Statement
HVIN:CW9162I-MR V01
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two
conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR
d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1. L’appareil ne doit pas produire de brouillage;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement.
Industry Canada Caution
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce
the potential for harmful
interference to co-channel mobile satellite systems;
Avertissement:
(i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour
une utilisation à l’intérieur
afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux;
Industry Canada Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
This equipment
should be installed and operated with minimum distance 24 cm between the
radiator & your body.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un
environnement non con
trôlé. Cet équipement doit être installé et utilisé avec un minimum
de 24 cm de distance entre la source de rayonnement
et votre corps.
Co-location Statement
The transmitter module may not be co-located with any other transmitter or antenna.
Le module émetteur peut ne pas être coïmplanté avec un autre émetteur ou antenne.
The Country Code Selection feature is disabled for products marketed in the US/Canada.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection
of other channels is not possible.
Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent
être exploités. Sélection d'autres canaux n'est pas possible.
Operation shall be limited to indoor use only.