CITC HAZEMAX User manual

HAZEMAXTM
Operating Instructions
P/N 100021 (120 VAC w/DMX)
P/N 100026 (230 VAC w/DMX)

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Thank you for purchasing this HAZEMAXTM
As you will notice from the table of contents, the manual for your new
product is quite extensive.
To guarantee perfect and successful work with this machine, please
take some time to read the manual carefully.
And finally, we believe you will enjoy years of great haze effects if you
care for and maintain your HAZEMAXTM.
CITC
1420 80th St. SW #D
Everett, WA 98203
(888) 786-CITC
www.citcfx.com
[e-mail]
Contents

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1. Set of Equipment Supplied 3
2. Accessories and Parts 3
3. Description 4
4. Safety Instructions 4
5. Operating the HazeMaxTM 5
5.1 Selecting the Location
5.2 Electrical Power Requirements
5.3 Hooking things up
5.4 Operating the machine
5.5 DMX Control
5.6 Rest Period
5.7 Shut Down
5.8 Troubleshooting
5.9 Notes on DMX Operation
6. Service and Maintenance 7
7. Technical Data 8
8. Limited Warranty Conditions 9

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1. Set of Equipment Supplied
1 HazeMaxTM w/DMX (w/5-pin XLR in/out)
1 Remote Cycle-Timer Controller w/5-pin XLR in/out (P/N 600381)
1 Bracket for hanging (P/N 600258)
Operating Instructions Booklet
Reset tool (P/N TBA)
2. Accessories and Parts
CITC Water Vapor HazeTM P/N 150570
C-Clamp w/Safety Cable P/N 250110
HazeMaxTM Road Case P/N 250211
C-Clamp w/eyebolt & hanging harness for 5 gal. (19 liter)
Cubitainer (P/N 250076)
The following miscellaneous parts are available for the HazeMaxTM
Please check whether all the products you ordered are supplied.
600301 Bracket Hardware with Knobs
600302 Bracket
600304 Switch
600307 Remote Cycle-Timer with Phone Plug
600308 Circuit Board
600309 Intake Filter for Compressor
600311 High Temperature Hose
600312 Hose Clamps
600314 Electrical Receptical with Fuses
600330 Compressor Pump 120 VAC
600331 Brass Fittings
600332 5 Amp x 20 mm Fuse
600333 Tank
600334 Silicon high temperature hose
600335 Fuse Breaker
600336 Fan
600337 Rubber Feet (ea.)
600303 230 VAC Compressor Pump

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3. Description of the HazeMaxTM
The HazeMaxTM w/DMX is CITC’s latest hazing system. No other comparable machine
delivers a thicker, whiter output of 30,000 cfm of digitally controlled haze. New and
improved, the HazeMaxTM can produce longer on high than the stiffest competition.
Accurate temp control makes shut down history. It now has a quieter pump with a 1500
watt heating head, a 1-channel DMX on board, remote control cycle-timer and hanging
bracket. Best bet for professional haze. Uses water-based CITC hazing fluid. The extra
dry haze leaves no mess, no residue and can be fully controlled with DMX (included).
The following sequence produces haze:
a) The haze generator is preheated for 4 – 8 minutes.
b) The pump is controlled from 0 – 100% output by the Remote
Cycle-Timer Controller or by DMX.
c) The preferred setting is at 50% for best even haze.
NOTE:
At 100% output (3 o’clock on Volume Control or 80% on DMX control) the unit
will produce heavy haze continuously without delay. Pulsating may be observed at
high output. This is normal.
At highest output or Blast, the unit will produce a heavy haze for up to 30
minutes without delays. After 10 minutes haze generator is again warmed up and
again ready to produce haze. Again, pulsating output may be observed.
4.Safety Instructions
WARNING: Read and understand all labels and operating instructions
before attempting installation.
oNever open the machine without disconnecting power lead first!
Risk of electrical shock- This device is supplied with a grounding conductor. To reduce
risk of electrical shock, connect only to properly grounded, grounding type receptacles.
Never remove the third prong from the plug.
oThis machine requires a well-grounded 120 VAC circuit for operation. The HazeMaxTM
draws approximately 15 amps at 120 VAC (8 amps for the 230VAC model). During
HazeMaxTM operation this circuit should be dedicated to the HazeMaxTM. If you have any
doubts about the capacity or grounding of your existing circuits, consult a qualified
electrician.
oBe sure area around hazer is dry before applying electrical power.
oMake sure that your unit is pointed in a direction that leaves a 10ft (3m) open area out in
front. Place the front of the machine away from direct contact with electrical instruments
and people. Close output is very hot and wet.
oNever operate the pump without fluid passing through the tube. This could cause the
pump to overheat and damage the piston. Operating the pump without fluid is not
covered under warranty.
oFluid is very slippery when spilled. Care in keeping any drips or spills cleaned up is
necessary.
oDo not store HazeMaxTM in freezing conditions.

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5. Operating the HAZEMAXTM
5.1 Selecting the Location
Secure a good location for the machine to rest solidly on the floor or suspended so that
the output of the machine will not be restricted. Make sure that your unit is pointed in a
direction that leaves an open area out in front and can travel 10ft (3m) without restriction.
Place the front of the machine away from direct contact with electrical instruments and
people. Close output is very hot and wet. Always allow plenty of air circulation to allow
the haze to expand, separate and enlarge.
5.2 Electrical Power Requirements
This machine requires a well-grounded 120 VAC (or 230VAC) circuit for operation. The
HazeMaxTM draws approximately 15 amps at 120 VAC. (The 230VAC model draws
approximately 8 amps.) During HazeMaxTM operation this circuit should be dedicated to
the HazeMaxTM. If you have any doubts about the capacity or grounding of your existing
circuits, consult a qualified electrician. Do not add other equipment on this circuit.
5.3 Hooking things up
Plug the 5-pin XLR of the Remote Control to the inlet marked “Remote Control”. Fill the
bottle with CITC’s Water Vapor HazeTM fluid. Place the filter end of the tube inside the
bottom of the bottle and tighten cap. Be sure the vent hole in the cap is not blocked.
5.4 Operating the machine
1. While turning on the power switch on the hazer, check to see the red light in the switch
and the red LED on the Remote both come on. Wait approximately 7-8 minutes for the
green "ready " light located on the remote control to come on.
2. Using the "vary output" button, you may adjust the output volume with the volume control.
Using the timer button, you may adjust the "on" and "off" knobs for timing the haze and
the Volume Control knob. The amount of haze can be adjusted by using the volume
"output" knob. NOTE: Do not depress "vary output" when using timer. When using the
manual control (blast), you will not have timer, adjuster, and volume output control. The
"blast" button is only full blast smoke as long as you hold the button down.
5.5 DMX Control
With DMX control, you will be able to adjust the haze levels on/off, from 0 – 100%. When
depressing the manual haze button located on the machine, it is operating at its highest
level only and will override the DMX control for testing. (See section 5.9).

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5.6 Rest Period
Continuous operation of this machine can be accomplished when volume is set at the 3
o’clock position. If dial is set for full output or blast, 30 minutes is the maximum time of
haze ability before a 3-minute rest period for reheating is necessary. If you wait a full 10
minutes, you will be able to haze again for at least 30 minutes on full.
5.7 Shut down
When finished with the machine, clean the tube and pump by operating the unit while
running a pint of 5% vinegar/distilled water mix through the pump and then rinse with a
pint of distilled water. This will keep the piston in the pump from becoming stuck and not
working. When finished, water should remain in the line for storage. Do not drain or
empty the tube of water.
5.8 Troubleshooting
1. If the pump does not draw fluid
If the pump does not draw fluid into the hazing unit, be sure the unit is warm and ready to
operate. Then check to see that the tubing is in the fluid, not above the fluid. Check
electrical power to the machine. Hold up tubing, remove filter and push, blow or use a
turkey baster to force the fluid inside the pump. Try again to see if it will pump now.
Check to hear any sound coming from the pump side (nearest the top). A slight vibrating
sound should be heard if the pump is pumping fluid. A loud knocking sound will be heard
if only air is in the line and fluid has not come in yet. Force fluid through the line to get it
started. This is called “priming” and the line needs to be full of fluid for the haze
mechanism to work. Note: Do not run the pump without fluid passing through the
tube. This will cause the pump to become hot and could damage the piston. This
is not covered under warranty.
2. If Ready Light Does Not Come On
If you are not a factory-authorized dealer, this is the only owner-permitted troubleshooting
step that will not void the warranty. If the green ready light does not come on after warm-
up, this may possibly indicate the unit has overheated. This may happen if there is not
enough air circulation or if it is in a closed area. The machine needs to be air cooled if
this occurs. If the green ready light stays off, this indicates the heat safety breaker has
released. It will not reset until the unit has cooled to 169oF (76o C) Then when you reset,
it will be ready to use again. Plug in the unit and warm it up again. The green ready light
should come on after 10 minutes. Call your dealer if this does not solve the problem.

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5.9 Notes on DMX operation
Each DMXed unit will occupy a unique DMX address on the DMX chain. By adjusting the
dip switches on the side of the machine near the DMX cable plug-ins, the user may
assign one address to the machine, giving you on/off and volume control with one DMX
channel (there is no timer on this DMX).
Step 1). Attach the DMX cable to the upper “in” female connector located on the back of
the hazer.
Step 2). The DMX address is configured by adding the dip switch numbers together to
total the number required. For example, DipSwitch 1 + 6 = 33. Your DMX channel would
be 33.
Dip Switch 1 2 3 4 5 6 7 8 9
Channel # 1 2 4 8 16 32 64 128 256
When you move the slide control or digital control;
0 – 5% = Off
5– 80% = Volume Control
80 – 100% = Maximum Blast Output
“Input” and “Output” designations on the DMX plugs are arbitrary (i.e., you can use the
input plug for output and visa-versa). It is not necessary to attempt converting your DMX
line’s connector to female/male to match the appropriate socket on the plug. As long as it
is looped in/out, it will work.
Once your hazer is warm and the green ready lite is on, you may control the haze output
from the control booth.
6. Service and Maintenance
Care of your HazeMaxTM will give you years of service. Note: cleaning
your unit is going to pay off in constant good performance.
1. Dry all areas on the exterior of the machine once it is cool. Clean with a soft cloth to
remove any flog fluid from inside the fluid compartment or outside area.
2. Do not store with haze fluid inside. When finished with the machine, clean the tube and
pump by operating the unit while running a pint of 5% vinegar/distilled water mix through
the pump and then rinse with a pint of distilled water. This will keep the piston in the
pump from becoming stuck and not working. When finished, water should remain in the
line for storage. Do not drain or empty the tube of water unless a freezing condition
exists. Do not run the pump without fluid passing through the tube. This will cause the
pump to become hot and could damage the piston. This is not covered under warranty.
3. Do not transport or ship with haze fluid inside the machine.

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7. Technical Data
HazeMaxTM Technical Data P/N 100021 (230V P/N 100026)
Dimensions: 22" x 9" x 11" (56cm x 23cm x 28cm)
Weight: 27 lbs (13 kg)
Shipping Weight 32 lbs (14.5 kg)
Shipping Dimensions 26 x 16 x 13 (66cm x 40.6cm x 33cm)
Electrical
Requirements: 120VAC, 15A or 230VAC, 8A
Fluid Consumption: @ 50 - 100% output 30 - 51 oz
(1 – 1.5 liters) per hour
Fluid Type: Water Vapor HazeTM (Regular only)
DMX 1 channel full volume + on/off
Remote Timer
Included: 0-100% output control for continuous 0-100% output on cycle-timer
100% output on manual momentary
button
Cycle-timer = 1-11 seconds. "on",
0.2 - 5 minutes. "off"
Breaker 120VAC: 15A ; 230VAC: 7A
Limited Warranty One year Rev: 6/1/05

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8. Limited Warranty Conditions
This limited warranty guarantees to the original purchaser that this product shall be free of
defects in material and workmanship, under normal use, for a period of one year from the date
of purchase shown on the sales receipt. This warranty covers parts and labor providing the
product is returned to CITC in the original shipping carton and packaging. The warranty for
electrical is a (90) NINETY DAY limited warranty.
Damage resulting from shipping, accidents, misuse, negligence, unauthorized repairs or
modification is not covered by this warranty. Using any fluid other than what is recommended for
this machine will void warranty. No liability is accepted for injury or for loss, damage or expense
resulting from any interruption whatsoever in the operation of the product or from any
consequential loss arising there from. No liability is accepted for normal wear and tear.
We wish to satisfy YOU, our customer, and have implemented many measures to prevent
problems and assure customer satisfaction. However, should you need a missing part or have a
functional problem with your product, please call (888) 786-CITC from 7:30 am – 4:00 pm
(Pacific Time) Monday – Friday, except for holidays. Our customer service department will
respond to your problems immediately.
Please have the following information available when you call:
Model and Serial Number
Where and when the product was purchased
Nature of the problem
Subject to the following conditions, CITC will repair any defect or fault in the unit if it is
caused by a proven factory defect within one year of delivery to the end user.
Insignificant deviations of the regular product quality does not guarantee replacement
rights, nor do faults or defects caused by water, by generally abnormal environment
conditions or Force Majeure:
1. Faulty parts will be repaired or replaced (manufacturer’s choice) with correct parts.
Faulty units must be shipped to CITC at customer’s expense. An RMA# must come
with the unit.
2. The customer loses all rights for limited warranty services, if any repairs or
adjustments are done to the units by unauthorized persons and/or if spare parts are
used, which are not approved by CITC. The right of limited warranty service is also
lost if a fluid other than appropriate CITC fluid has been used or if units are sent to in
with full fluid bottles.
3. Freight costs to and from CITC when under the limited warranty services are the
responsibility of the customer. Customer must place appropriate insurance on return
of product. However, if product is returned due to factory defect within the first 30
days of receipt, CITC will cover the cost of returning the repaired unit to the
customer.

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4. Limited warranty services do not cause an extension of the limited warranty time or
the start of a new limited warranty time. The warranty of replaced parts ends with the
limited warranty time of the whole unit.
5. If a defect/fault can not be repaired by us in a satisfactory time, we will, within 30
days after sale of the unit, either:
Replace the whole unit for free or take back the whole unit and refund the purchase
price.
6. Further claims, especially for damages, losses etc. outside the unit are excluded.
7. Your limited warranty coverage is based on completion of the warranty card and
returning it with your proof of purchase within 30 days of purchase.
Your limited warranty coverage is based on completion of the warranty card and
returning it with your proof of purchase within 30 days of purchase. If you should
send the unit for service, do not forget to remove any liquid from the fluid bottle,
and place unit in original box. Obtain your RMA# by calling CITC. Payment
arrangements for repair must be made before receiving RMA # in case unit is not
covered under Limited Warranty.
Send unit to:
CITC
RMA # XXXXXXX
1420 80TH ST. SW #D
EVERETT, WA 98203
Tel: (888) 786-CITC or [phone]
Fax: [phone]
Website: www.citcfx.com
E-mail: i[email protected]
1420 80th ST. SW #D, EVERETT, WA 98203-7083
425-776-4950 FAX: [phone]
www.citcfx.com [e-mail]
April 14, 2008