Citizen CBM-292 User manual

LINE THERMAL PRINTER
MODEL CBM-292/293
User’s Manual

CBM-292/293 User’s Manual
2 CITIZEN
Declaration of Conformity
This printer conforms to the following Standards:
Low Voltage Directive 73/23/EEC, 93/68/EEC and the EMC Directive 89/336/EEC,
92/31/EEC, 93/68/EEC.
LVD :EN60950
EMC :EN55022 Class A
EN61000-3-2
EN61000-3-3
EN55024
This declaration is applied only for 230V model.
Warning: This is a Class A products. In a domestic environment this product may cause radio intereference
in which case the user may be required to take adequate measures.
CITIZEN is a registered trade mark of CITIZEN WATCH CO., LTD., Japan
CITIZEN es una marca registrada de CITIZEN WATCH CO., LTD., Japón

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IMPORTANT SAFETY INSTRUCTIONS
• Read all of these instructions and save them for later reference.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. The product may fall, causing serious
damage to the product.
• Slots and openings on the cabinet and the back or bottom are provided for ventilation.
To ensure reliable operation of the product and to protect it from overheating, do not block or cover
these openings. The openings should never be blocked by placing the product on a bed, sofa, rug of
other similar surface. This product should never be placed near or over a radiator or heat register. This
product should never be placed near or over a radiator or heat register. This product should not be
placed in a built-in installation unless proper ventilation is provided.
• This product should be operated from the type of power source indicated on the marking label. If you re
not sure of the type of power available, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
walked on.
• If an extension cord is used with this product, make sure that the total of the ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make
sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
• Never push objects of any kind into this product through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of
any kind on the product.
• Except as explained elsewhere in this manual, don’t attempt to service this product by yourself.
Opening and removing those covers that are marked “Do Not Remove” may expose you to dangerous
voltage points or other risks. Refer all servicing on those compartments to service personnel.
• Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered be the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work by a qualified technician to
restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.
• Please keep the poly bag which this equipment is packed in away from children or throw it away to prevent
children from putting it on. Putting it on may cause suffocation to them.

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WICHTIGE SICHERHEITSANWEISUNGEN
• Lesen Sie die nachfolgenden Anweisungen sorgfältig durch und bewahren Sie sie auf.
• Befolgen Sie alle auf dem Drucker vermerkten Hinweise und Anweisungen. Vor dem Reinigen
grundsätzlich Stecker aus der Steckdose ziehen. Keine Flüssigkeiten oder Aerosolreiniger benutzen.
Nut mit einem feuchten Tuch abwischen.
• Der Drucker darf nicht in der Nähe von Wasser aufgestellt werden.
• Drucker nicht auf einem unstabilen Wagen, Stand oder Tisch aufstellen. Der Drucker könnte
herunterfallen und dabel beschädigt werden.
• Schlitze und Öffnungen im Gehäuse, in der Rückwand und im Boden dienen der Belüftung. Sie dürfen
keinesfalls zugedeckt oder blockiert werden, da sich der Drucker sonst überhitzt. Drucker nicht auf ein
Bett, Sofa, Teppich oder dergleichen stellen. Drucker nicht in der Nähe eines Heizkörpers aufstellen.
Drucker darf nicht eingebaut werden, falls nicht für ausreichende Belüftung gesorgt ist.
• Drucker nur mit der auf dem Typschild angegebenen Spannung betreiben. Wenn Sie sich nicht sicher
sind, fragen Sie ihren Händler oder ihr zuständiges Elektrizitätswerk.
• Nichts auf das Stromanschlußkabel stellen. Kabel muß so verlegt werden, daß man nicht darauftreten
kann.
• Ein etwaiges Verlängerungskabel muß der Stromstärke aller daran angeschlossenen Geräte entsprechen.
• Keine Gegenstände in die Gehäuseschlitze schieben.
• Drucker darf nur da gewartet werden, wo im Handbuch angegeben, Öffnen und. Abnehmen von
Abdeckungen, die mit “Do not remove” gekennzeichenet sind, könnte gefährliche spannungführende
Stellen oder sonstige Gefahrenpunkte freilegen. Die Wartung solcher Stellen darf grundsätzlich nur von
besonders ausgebildetem Fachpersonal vorgenommen werden.
A. Wenn das Stromanschlußkabel oder der Stecker beschädigt oder durch-gescheuert ist.
B. Wenn Flüssigkeit auf dem Drucker verschüttet wurde.
C. Wenn der Drucker im Regen gestanden hat oder Wasser darauf verschüttet wurde.
D. Wenn der Drucker trotz genauer Befolgung der Betriebsvorschriften nicht richtig arbeitet. Nur die in der
Bedienungsanleitung angegebenen Einstellungen vornehmen. Ein Verstellen anderer
Bedienungselemente könnte den Drucker beschädigen und macht umständliche Arbeiten eines
qualifizierten Technikers erforderlich, um den Drucker Wieder auf den normalen Betrieb einzustellen.
E. Wenn der Drucker heruntergefallen ist oder das Gehäuse beschädigt wurde.
F. Wenn der Drucker in seiner Leistung nachläßt.
• Bitte halten Sie den Kunststoffbeutel, in den die Ware verpackt ist, von Kindern entfernt, oder werfen
Sie ihn weg, damit er nicht in die Hande von Kindern gerät. Das Überstülpen des Beutels kann zum
Ersticken führen.
Lärmemission kleiner 70dBA

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IMPORTANT:This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used in accordance with the instruction manual, may cause interference to radio
communications. It has been tested and found to comply with the limits for a Class A computing device
pursuant to Subpart J of Part 15 off FCC Rules, which are designed to provide reasonable protection
against such interference when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own expense will be required to
take whatever measures may be necessary to correct the interference.
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Grät angebracht und leicht zugänglich sein.
For Uses in Canada
This digital apparatus does not exceed the class A limits for radio noise emissions from digital, apparatus,
as set out in the radio interference regulations of the Canadian department of communications.
Pour L’utilisateurs Canadiens
Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions de bruit radio émanant
d’appareils numériques, tel que prévu dans les réglements sur l’interférence radio du départment Canadien
des communications.

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<CAUTIONS>
1. Prior to using the equipment, be sure to read this User's Manual thoroughly. Please keep it handy for reference
whenever it may be needed.
2. The information contained herein may be changed without prior notice.
3. Reproduction of part or all of this User's Manual without permission is strictly prohibited.
4. Never service, disassemble, or repair parts that are not mentioned in this User's Manual.
5. Note that we will not be responsible for damages attributable to a user's incorrect operation/ handling or an
improper operating environment.
6. Operate the equipment only as described in this User's Manual; otherwise accidents or problems may result.
7. Data are basically temporary; they cannot be stored or saved permanently or for a long time. Please note that
we will not be responsible for damages or losses of profit resulting from losses of the data attributable to
accidents, repairs, tests, and so on.
8. If you have any questions or notice any clerical errors or omissions regarding the information in this manual,
please contact our office.
9. Please note that, notwithstanding Item 8 above, we will not be responsible for any effects resulting from
operation of the equipment.

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SAFETY PRECAUTIONS ----- BE SURE TO OBSERVE
In order to prevent hazards to an operator or other persons and damage to property, be sure to observe the
following precautions.
•The following describes the degrees of hazard and damages that can occur if the given instructions are
neglected or the equipment is incorrectly operated.
WARNING
Negligence of this precaution may result in death or serious injury.
CAUTION
Negligence of this precaution may result in injury or damage to property.
This is an illustration mark used to alert your attention.
This is an illustration mark used to indicate such information as an instruction or the like.

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WARNING
• Never handle the equipment in the following manners, as it may break, become out of order, or
overheat causing smoke and resulting in fire or electric shock.
• If you find any damage, problem, smoke, or abnormal odor/sound, turn off the power, disconnect the
power cable, and contact your dealer. Never repair the equipment on your own - it is very dangerous.
• Do not allow the equipment to receive a strong impact or shock, such as kicking, stomping, hitting,
dropping, and the like.
• Install the equipment in a well-ventilated place. Do not use it in such a manner that its ventilation port
will be blocked.
• Do not install the equipment in a place like a laboratory where chemical reactions are expected, or in a
place where salt or gases are contained in the air.
• Use only power of the specified voltage and current capacity.
• Do not connect/disconnect a power cord or a data cable, while holding the cable. Do not pull, install,
use, or carry the equipment in such a manner that force will be applied to the cables.
• Do not drop or insert any foreign substances, such as clips or pins, into the equipment.
• Do not put many loads on one electrical outlet.
• Do not spill any liquid or spray any chemical-containing liquid over the equipment. If any liquid is
spilled on it, turn off the power, disconnect the power cable and power cord from the plug socket, and
so on, and contact our dealer.
• Do not disassemble or remodel the equipment. Negligence of this may cause fire or electric shock.
• An equipment packing bag must be discarded or kept away from children. A child can suffocate if the
bag is placed over the head.

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PRECAUTIONS FOR INSTALLATION
• Do not use or store the equipment in a place exposed to fire, moisture, or direct sunlight, or in a place
near a heater or a thermal device where the prescribed operating temperature and humidity are not met,
or in a place exposed to much oil, iron powder, or dust. The equipment may become out of order, emit
smoke, or catch fire.
• Do not install the equipment in a place like a laboratory where chemical reactions are expected, or in a
place where salt or gases are contained in the air. There is a danger of fire or electric shock.
• Firmly secure the equipment onto a flat and stable mounting panel free from vibrations and angled at 0°
to 90°in a well-ventilated place.
• Do not install or use the equipment in a place where its operation could be hindered.
• Do not place anything on the equipment, as it can lead to problems.
• Use accessory fittings and screws to secure the equipment. Tighten the screws firmly and properly.
Excessive tightening can result in problems or damage.
• Do not use the equipment near a radio or TV receiver. Do not share the power from a plug socket a
radio or TV receiver is connected to. It may cause a reception problem.
• Use only power of the specified voltage and current capacity. Be careful not to mistake polarity. The
equipment may become out of order, emit smoke, or catch fire.
• Confirm that a plug socket used for connection has sufficient capacity.
• Avoid composite wiring with a power cable or excessively extended wiring. Excessive electric current
may cause heat generation/ignition of the supply line or shut off the power. Do not step on a cable or
use the equipment with excessive force (tension, load) applied to it.
• Never connect a grounding cable to a gas pipe. There is a danger of explosion. When connecting or
disconnecting the grounding cable, be sure to disconnect the power plug from the plug socket.
• When disconnecting/reconnecting the cables, be sure to turn off the power, including the mating side.
• Connect a connector cable securely. If a reverse-polarity connection is made, internal elements may be
broken or a mating device may be adversely affected.
• Avoid routing a signal line too long or connecting to any noisy device, to protect against such effects as
data deformation due to noise.
• Use the equipment in an environment where there is a plug socket near the main body and you can
easily disconnect the power plug from it, to shut off the power.
• Keep the equipment in the printing-head-up state when transporting the equipment or when it will not
be used for a long time.
• When transporting the equipment, remove the rolled paper from it.

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PRECAUTIONS FOR HANDLING
Do not handle the equipment in the following manners, because problems may result.
•Do not print without setting a roll of paper.
•Be careful not to drop foreign substances, such as clips, pins, and screws, into the main body.
•Do not spill any liquid or spray any chemical-containing liquid over the equipment.
•Do not stamp on, drop, hit, or give a strong shock to the equipment.
•Never use a pointed object, such as a pen, to operate the operation panel.
•Do not use Scotch tape to fasten paper together for continuous use.
•With the printing head down, never rotate the paper feed knob or force to pull the set roll of paper by
hand.
To Prevent Injury and Spreading of Damage
•Do not touch the printing part of the print head.
•When turning on the power, do not touch the moving parts, such as a cutter and gear inside the main body,
or electric parts.
•Be careful to avoid bodily injure or damaging other objects with an edge of sheet metal.
•Should any error occur while operating the equipment, stop it immediately and disconnect the power plug
from the plug socket.
•Should a problem occur, leave solving it to our serviceman. Do not disassemble the equipment on your
own.
•When opening/closing the panel, and so on, be careful not to catch your hand or finger on the equipment.

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DAILY MAINTENANCE
• Prior to starting maintenance work, be sure to turn off the main body.
• When cleaning the platen roller, dip a cotton swab in ethyl alcohol and wipe off dust and stain.
• Use a dry soft cloth to wipe off stains and dust from the surfaces of the main body case. For severe
soiling, dip the cloth in water and wring it, for wiping off the soil. Never use organic solvents, such as
alcohol, thinner, trichlene, benzene, ketone, or chemical dusters.
• If the equipment is contaminated with paper powder, use a soft brush to clean it.
CAUTION: The printing head and motor are very hot. Do not touch them immediately
after printing.

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A caution label has been pasted to the position shown in the figure below. Read the precautions for
handling thoroughly, to operate the equipment correctly.
This label alerts you to the danger that
touching the printing head or motor can
cause a burn injury because they are
hot.

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CONTENTS
1. OUTLINE............................................................................................................................................................. 16
1.1 Features.....................................................................................................................................................................16
1.2 Accessories ...............................................................................................................................................................16
2. BASIC SPECIFICATIONS ................................................................................................................................ 17
2.1 Model Classifications................................................................................................................................................17
2.2 Service Power Source...............................................................................................................................................17
2.3 Basic Specifications..................................................................................................................................................18
2.4 Paper Specifications..................................................................................................................................................19
2.4.1 Recommanded Paper.........................................................................................................................................19
2.4.2 Printing Position................................................................................................................................................19
2.4.3 Printing Head and Cutter Layout.......................................................................................................................19
3. OUTER APPEARANCE AND COMPONENT PARTS................................................................................. 20
3.1 Outer Appearance and Component Parts ..................................................................................................................20
3.2 Description of Component Parts ...............................................................................................................................21
4. OPERATION ....................................................................................................................................................... 22
4.1 Mounting onto the Rack............................................................................................................................................22
4.2 Connecting the Power and Data Cable......................................................................................................................23
4.3 Opening/Closing the Front Cover.............................................................................................................................24
4.4 Feeding the Paper......................................................................................................................................................24
4.5 Auto Loading Function.............................................................................................................................................24
4.6 Setting the Printing Paper .........................................................................................................................................25
4.7 Remedies for Paper Jam and Cutter Lock.................................................................................................................26
4.8 Self-printing Function...............................................................................................................................................26
4.9 PE and Alarms ..........................................................................................................................................................27
4.9.1 Paper End (PE) ..................................................................................................................................................27
4.9.2 Alarms ...............................................................................................................................................................27
4.10 Power Supply Method and Connection..................................................................................................................28
5. DIP SWITCH SETTING.................................................................................................................................... 29
6. CONNECTORS................................................................................................................................................... 30
6.1 Connector's Pin Configurations ................................................................................................................................30

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6.2 Precautions................................................................................................................................................................31
6.3 Power Connector Specifications...............................................................................................................................31
7. PARALLEL INTERFACE.................................................................................................................................. 32
7.1 Specifications............................................................................................................................................................32
7.2 Input and Output Signals ..........................................................................................................................................32
7.3 Electrical Characteristics...........................................................................................................................................32
7.4 Timing Chart.............................................................................................................................................................33
7.5 Data Receiving Control.............................................................................................................................................33
7.6 Buffering...................................................................................................................................................................33
8. SERIAL INTERFACE........................................................................................................................................ 34
8.1 Specifications............................................................................................................................................................34
8.2 Input and Output Signals ..........................................................................................................................................35
8.3 Data Configuration....................................................................................................................................................36
8.4 Error Detection .........................................................................................................................................................37
8.5 Data Receiving Control.............................................................................................................................................37
8.6 Buffering...................................................................................................................................................................37
8.7 Electrical Characteristics...........................................................................................................................................38
9. MAINTENANCE AND SERVICE .................................................................................................................... 39
10. PRINT CONTROL FUNCTIONS...................................................................................................................... 40
10.1 Commands List.......................................................................................................................................................40
10.2 Command Details...................................................................................................................................................41
10.2.1 Description of Items............................................................................................................................................41
10.2.2 Command Details................................................................................................................................................42
11. CHARACTER CODES TABLE ......................................................................................................................... 82
11.1 International............................................................................................................................................................82
11.2 Domestic.................................................................................................................................................................83
11.3 International Character Codes Table.......................................................................................................................84
APPENDIX 1. BLOCK DIAGRAM..................................................................................................................... 85
APPENDIX 2. OUTLINE DRAWING................................................................................................................. 86

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<<< German >>>
4. BETRIEB ..............................................................................................................................................................95
4.1 Befestigung auf einem Gestell.................................................................................................................................. 95
4.2 Nets-und Datenkabelanschluß .................................................................................................................................. 96
4.3 Öffnen/Schließen der Frontabdeckung ..................................................................................................................... 97
4.4 Papiervorschub ......................................................................................................................................................... 97
4.5 Automatischer Papiereinzng..................................................................................................................................... 97
4.6 Einlegen des Druckpapiers ....................................................................................................................................... 98
4.7 Beseitigung von Papierstans ..................................................................................................................................... 99
4.8 Selbstdruck funktion................................................................................................................................................. 99
4.9 PE und Alarm ........................................................................................................................................................... 99
4.9.1 Papierende (PE)................................................................................................................................................. 99
4.9.2 Alarm............................................................................................................................................................... 100
4.10 Betriebsstromversorgung und Anschluß............................................................................................................... 101
5. EINSTELLUNG DER DIP-SCHALTER .........................................................................................................102
9. WARTUNG UND KUNDENDIENST ..............................................................................................................103

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1. OUTLINE
The CBM-292/293 is a rack mountable thermal panel printer. It is widely applicable to various kinds of data
communication terminals, POS terminals, measuring terminals, and others.
This small-size printer is provided with abundant features. It is available for different applications. Prior to using it, read this
manual thoroughly for full understanding and safe operation.
1.1 Features
1. Rack mountable small-size line thermal printer.
2. High speed and low noise.
3. Long-life printing head used and high reliability due to a simple mechanism.
4. Serial/parallel interface selectable by a DIP switch.
5. Built-in input buffer.
6. Capable of printing the bar code(with a special command).
7. Provided with an auto cutter(CBM-293 only).
8. Capable of registering the external characters(up to 94 of them).
9. Runs on two types of power sources; external power source and accessory AC adapter.
1.2 Accessories
When unpacking the printer, confirm that the following parts are included in the package.
Printer body...................................1 unit
Sample paper roll..........................1 piece
Power and data cable ....................1 piece
Fitting............................................1 piece
Fitting setscrews............................2 pieces
Wire clamp....................................1 piece
AC adapter....................................1 piece (AC adapter-specific model only)
(30AD or 31AD)
Power cable...................................1 piece (AC adapter-specific model only)
User's manual................................1 copy

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2. BASIC SPECIFICATIONS
2.1 Model Classifications
CBM-292


48 F120 [ - ( ) ]
2.2 Service Power Source
Use the accessory AC adapter (30AD or 31AD).
Printing Digits
48: 48 colums (Font A)
(Mechanism: LT381 Used)
Auxiliary Function
Added Depending o
n
Specifications
AC Adaptor Voltage
120: 120V AC
230: 230V AC
DC: 24V DC (Without AC Adaptor)
Character Set
F: International
Model Name
292: Without Auto Cutter
293: With Auto Cutter

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2.3 Basic Specifications
Item Description
Printing method Line Thermal Dot Printing
Printing speed 62.5 mm/sec. At maximum
Dot density 8 dots/mm (Horizontal and Vertical)
Printing columns Font A: 48 columns, Font B: 64 columns
Character size Font A: 1.25 mm × 3.00 mm (10 ×24 + 2 dots space),
Font B: 0.88 mm × 2.13 mm (7 ×17 + 2 dots space),
Character types Alphenumerals, international characters
Bar code types UPC-A/E, JAN(EAN) 13 columns/8 columns, ITF, CODE 39, CODE 128,
CODABAR
Line spacing 4.23 mm (1/6 inch), settable by a command
Paper Thermal paper roll: 80 mm × φ50 mm(Max)
Interface Parallel (CENTRONICS) or serial (RS-232C)
Selectable by a DIP Switch.
Input buffer 3 KB
Paper end detection Equipped (Stops printing when the paper runs out.)
Auto loading Equipped (If new paper is set into the paper inlet, it will be fed
automatically.)
Auto cutter (CBM-293 only) Cuts the paper automatically by a command. Either full cut or partial cut
is selectable.
International character set Capable of setting the following 10 countries for specific character codes
by a command.
(U.S.A., Frence, Germany, U.K., Denmark I and II, Sweden, Italy, Spain,
Japan, Norwey)
Supply voltage and power
consumption 24V DC +/-7%. Standby: Approx. 0.2A, Printing: Approx. 1.8A (Ave) / Peak: Approx. 6A
AC adapter(30AD/31AD) Rated input: 100 ∼240V AC, 50/60 Hz, 120VA
Rated output: 24V DC, 1.8A
Operating temperature 5
∼40 °C, 35 ∼85 % RH (No dew condensation)
Storage temperature -20 ∼60 °C, 10 ∼90 % RH (No dew condensation)
Outer dimensions 126 (W) × 109 (H) × 99 (D) mm
Weight CBM-292: Approx. 500g (Main body only)
CBM-293: Approx. 670g (Main body only)
Mounting Braket: Approx. 53g AC adapter: Approx. 430g
Applicable standards ∗1 UL, CUL, TÜV (GS)
EMI ∗1 VCCI: Class A applicable, FCC: Class A applicable
Reliability
Printing head life:
Pulse resistance --- 50,000,000 pulses (Print ratio: 12.5 %),
Wear resistance --- 30km (With specified paper at normal
temperatureandhumidity)
Auto cutter life: 300,000 cuts (CBM-293)
∗1: Applicable when the accessory AC adapter is used.

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2.4 Paper Specifications
2.4.1 Recommended Paper
Type : Thermal paper
Paper width : 80 plus 0 / minus 1 mm
Paper thickness : 65 plus 5 / minus 5µm
Roll diameter : φ50 mm(Max)
Printing surface : Outside of the roll(Surface)
Recommended paper : TF50KS-E2C by Nippon Seishi, or its equivalent
Core :
φ12 mm(Inner diameter), φ18 mm(Outer diameter)
CAUTION : 1. User the paper which has not been pasted to the core.
2. Note that if the paper comes into contact with a chemical or oil, it may discolor or lose the
printed record.
3. Note that if the paper is rubbed strongly with a nail or hard metal, it may discolor.
4. Discoloring will start at about 70°C. Watch out fully for effects of the heat, moisture,
light, etc.
2.4.2 Printing Position
2.4.3 Printing Head and Cutter Layout