Citizen CT-S2000 User manual

LINE THERMAL PRINTER
MODEL CT-S2000/CT-S2000DC
CT-S2000L/CT-S2000DCL
Quick Start Guide
TA74917-10F
1.10E-1611
Printed in Japan
GENERAL PRECAUTIONS
●For further information and more detailed instructions on the use of your new
printer, please refer to the complete user manual included on the CD-ROM
accompanying your printer.
●Please take moment to read this Quick Start Guide which will familiarise yourself
with the printer and its operation.
●The information contained herein is subject to change without prior notice.
●Reproduction or transfer of part or all of this document in any means is prohibited
without permission from CITIZEN SYSTEMS.
●Note that CITIZEN SYSTEMS is not responsible for any operation results regardless
of missing, error, or misprinting in this manual.
●Note that CITIZEN SYSTEMS is not responsible for any trouble caused as a result
of using options or consumables that are not specified in this manual.
●Except explained elsewhere in this manual, do not attempt to service, disassemble,
or repair this product.
●Note that CITIZEN SYSTEMS is not responsible for any damage attributable to
incorrect operation/handling or improper operating environments that are not
specified in this manual.
●Data are basically for temporary use, not stored for a long period or permanently.
Please note that CITIZEN SYSTEMS is not responsible for damage or lost profit
resulting from the loss of data caused by accidents, repairs, tests or other
occurrence.
●If you find loss of information, error, or uncertain matter, please contact your
CITIZEN SYSTEMS dealer.
●If you find any disordered or missing page(s), contact your CITIZEN SYSTEMS
dealer for replacement.
This printer conforms to the following Standards:
The Low Voltage Directive 2006/95/EC, formerly 72/23/EEC,
the EMC Directive 2004/108/EC, formerly 89/336/EEC, the RoHS
Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.
LVD:EN60950
EMC : EN55022 / Class A, EN61000-3-2, EN61000-3-3, EN55024
This declaration is applied only for 230V model.
Declaration of Conformity
IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy
and if not installed and used in accordance with the instruction manual, may cause
interference to radio communications. It has been tested and found to comply with
the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct
the interference.
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und
leicht zugänglich sein.
For Uses in Canada
This digital apparatus does not exceed the class A limits for radio noise emissions
from digital apparatus, as set out in the radio interference regulations of the Canadian
department of communications.
Pour L’utilisateurs Canadiens
Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions
de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements
sur l’interférence radio du départment Canadien des communications.
Various drivers etc. can download it from the following address.
http://www.citizen-systems.co.jp/english/support/download/printer/driver/windows/pos.html
■Do not use or store this product in a place where it will be exposed
to:
* Flames or moist air.
* Direct sunlight.
* Hot airflow or radiation from a heating device.
* Salty air or corrosive gases.
* Ill-ventilated atmosphere.
* Chemical reactions in a laboratory.
* Airborne oil, steel particles, or dust.
* Static electricity or strong magnetic field.
•Neglecting these warnings may result in printer failure, overheating,
emission of smoke, fire, or electric shock.
PRECAUTIONS ON PRINTER INSTALLATION
■Do not drop any foreign object nor spill liquid into the printer. Do not
place any object on the printer either.
■Do not drop any metallic object such as paper clip, pin or screw into
the printer.
■Do not place a flower vase, pot or cup containing water on the printer.
■Do not spill coffee, soft drinks or any other liquid into the printer.
■Do not spray insecticide or any other chemical liquid over the printer.
•Ametallic foreign object, if accidentally dropped into the printer, may
cause printer failure, fire, or electric shock. Should it occur,
immediately turn the printer off, unplug it from the supply outlet,
and call your local Citizen Systems dealer.
Do not handle the printer in the following ways:
■Do not allow the printer to sustain strong impacts or hard jolts (e.g.,
trampling, dropping, striking with a hard edge).
■Never attempt to disassemble or modify the printer.
•Neglecting to handle properly may result in printer failure,
overheating, emission of smoke, fire, or electric shock.
WARNING
■Install, use, or store the printer out of the reach of children.
•Electric appliances could cause an unexpected injury or accident if
they are handled or used improperly.
•Keep the power cord and signal cables out of the reach of children.
Also children should not be allowed to gain access to any internal
part of the printer.
•The plastic bag the printer came in must be disposed of properly or
kept away from children. Wearing it over the head may lead to
suffocation.
PRECAUTIONS IN HANDLING THE PRINTER
Please observe the following precautions for power source and power
cord:
■Do not plug or unplug the power cord with a wet hand.
■Use the printer only at the specified supply voltage and frequency.
■Use only the specified AC adapter with the printer.
■Check to make sure that the supply outlet from which the printer is
powered has a sufficient capacity.
■Do not supply the printer from a power strip or current tap shared
with other appliances.
■Do not plug the power cord into a supply outlet with dust or debris
left on its plug.
■Do not use a deformed or damaged power cord.
■Do not move the printer while the printer power is on.
•Neglecting to handle properly may result in printer failure, emission
of smoke, fire, or electric shock.
•An overload may cause the power cord to overheat or fire or the circuit
breaker to trip.
■Do not allow anything to rest on the power cord. Do not place the
printer where the power cord will be trampled on.
■Do not use or carry the printer with its power cord bent, twisted, or
pulled.
■Do not attempt to modify the power cord unnecessarily.
■Do not lay the power cord in the neighbor of a heating device.
•Neglecting these cautions may cause wires or insulation to break,
which could result in leakage, electric shock, or printer failure. If the
power cord sustains damage, contact your Citizen Systems dealer.
■Do not leave things around the supply outlet.
■Supply power to the printer from a convenient wall outlet, readily
accessible in an emergency.
•The printer may not be immediately shut down in an emergency.
■Insert the power plug fully into the outlet.
■If the printer will not be used for a long time, leave it disconnected
from its supply outlet.
■Hold the plug and connector when plugging or unplugging the power
cord or signal cable after turning off the printer and the appliance
connected to it.
WARNING
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
QR Code is registered trademark of DENSO WAVE INCORPORATED.
CITIZEN is a registered trademark of Citizen Watch Co., Ltd. Japan.
Company names and product names in this manual are trademarks or
registered trademarks of relevant companies.
Copyright c 2016 by CITIZEN SYSTEMS JAPAN CO., LTD.

1 Unpacking
When unpacking the printer, confirm that the following are provided:
●Printer: 1
●AC adapter (Option, only for CT-S2000DC): 1
●AC power cord (Option, only for CT-S2000DC): 1
●Sample paper roll: 1 roll
●Quick start guide: 1
●CD-ROM: 1
CT-S2000
(AC power type) Sample paper roll
CD-ROM
AC power cord
2 Model Classification
The printer models are classified by the following designation method:
CT-S2000DC
(DC power supply type)
AC adapter
(Option)
CT - S2000 RS E - BK -
Label/Black mark
No marking: Standard
L: Label
M: Black mark
Body case color
WH: Cool white
BK: Black
GR: Dark Grey
Interface
PA: IEEE1284 & USB
RS: RS-232C & USB
UB: USB only (Option)
ET:Ethernet+USB
Power supply
No marking: AC power type
(built-in power supply)
DC: DC power supply type
Character set, AC cable,
E: Europe
U: USA
Sample paper roll
AC power cord
(Option)
Quick start guide
CD-ROM
Quick start guide
3 Connecting the AC Power Cord
1. Turn off the printer power.
2. ●For AC power type (with built-in power supply), connect the AC power
cord to the AC inlet at the back of the printer and plug the AC power cord
into the wall outlet.
●For DC power type, connect the AC adapter cable connector to the power
connector at the back of the printer with its flat surface facing interface
connector side. Then connect the AC power cord to the AC inlet of the AC
adapter and then plug the AC power cord to the wall outlet.
CAUTION!
■Use only the specified AC adapter with the printer.
■When disconnecting a cable, DO NOT pull out by the cable. Always hold the plug.
■Always keep the AC power supply away from other noise generating equipment.
■DO NOT pull the AC power cord. Otherwise fire, electric shock, or power disconnection
may result.
■If lightning is approaching, unplug the AC power cord from the wall outlet. Otherwise
fire or electric shock may result.
■Keep the power cord away from heat generating appliances. Otherwise the shield of
power cord may be fused resulting in a fire or electric shock.
■If the printer will not be used for a long time, leave it disconnected from its supply
outlet.
■Avoid locating the AC power cord in places which may cause tripping or falling.
AC inlet
AC power cord
AC power type
(built-in power supply)
DC power supply type
AC power cord
AC inlet
Cable connector
Power connector
AC adapter
Flat side
4 Connecting Interface Cables
Confirm that the power switch is OFF and connect the interface cable.
Orient the interface cable terminal correctly and insert it into the interface connector.
CAUTION!
■For the method of using the Ethernet interface, refer to Separate volume.
■When disconnecting the cable, always hold the connector.
■Be careful not to insert the USB interface cable into the cash drawer kick-out connector.
Serial Interface Parallel Interface USB Interface
CAUTION!
DO NOT connect any other device than the specified cash drawer to the cash drawer
kick-out connector. (DO NOT connect a telephone line either.)
5 Connecting the Cash Drawer
Cash drawer
kick-out connector
Cash drawer cable connector
1. Confirm that the power switch is OFF.
2. Confirm the top and bottom of the cash
drawer cable connector and insert it into
the cash drawer kick-out connector at the
back of the printer.
3. Screw the cash drawer's ground wire to the
body of the printer.
6 Setting/Replacing the paper roll
CAUTION!
■Always use the specified types of paper roll.
■Confirm that the paper roll is set correctly.
■When the paper is skewed and not extended straightforward from under the printer
cover, open the printer cover and adjust the paper correctly.
■When the cover is opened after paper setting, be sure to pull the paper straightforward
by several cm out of the printer, and then close the cover.
■When closing the printer cover, press on the center part of the cover to close it firmly.
■When setting paper, be careful not to have your finger injured by the paper edge.
WARNING
When opening the printer cover, DO NOT touch the print head or cutter blade. Otherwise,
burning or injury of hand may result.
1. Lift the cover open button.
2. Open the printer cover.
3. Insert a paper roll with its print area facing down as
shown in the figure and pull out the paper end
straightforward by several cm out of the printer.
4. Firmly close the printer cover until a click can be heard.
With the factory setting, the paper is fed and cut
automatically.
7 Self-printing
Insert paper into the printer. With the FEED button pressed and held, turn the printer
power on, keep the FEED button held for about 1 second, and then release the FEED
button. The printer starts self-printing. The printer prints model name, version, DIP
switch setting, memory switch setting, and built-in fonts.
Memory
switch
setting
Serial communication
condition (Only serial
interface model)
DIP switch setting
(Only serial interface
model)
Firmware version
Interface
Buffer size