Civintec uTouch User manual

uTouch User Manual
v1.6
Civintec uTouch
Smart Multi-purpose terminal
with BoneID Embedded
User manual
Based on BoneID Embedded v1.6.168

uTouch User Manual
v1.6
Table of contents
1 Introduction......................................................................................................................... 1
2 Technical specifications....................................................................................................... 2
3 Unit description................................................................................................................... 3
3.1 Front side..................................................................................................................... 3
3.2 Back and side view ...................................................................................................... 4
3.3 Connections description.............................................................................................. 5
4 Mounting the unit ............................................................................................................... 7
5 Getting started .................................................................................................................... 8
5.1 Power up ..................................................................................................................... 8
5.2 Activating the unit ....................................................................................................... 9
6 Setting the unit.................................................................................................................. 10
7 Users.................................................................................................................................. 11
7.1 Creating a new user................................................................................................... 12
7.1.1 About security - FAR and FRR ............................................................................... 12
7.1.2 Choosing proper FAR value .................................................................................. 12
7.2 Adding/managing fingerprint templates................................................................... 15
7.3 Adding/managing cards............................................................................................. 16
8 Settings .............................................................................................................................. 17
8.1 General ...................................................................................................................... 17
8.2 Camera and appearance............................................................................................ 18
8.3 Job codes ................................................................................................................... 19
8.4 Outputs and relays .................................................................................................... 20
9 Date and time.................................................................................................................... 21
10 Transactions .................................................................................................................. 22
11 Network......................................................................................................................... 23
11.1 Ethernet..................................................................................................................... 23
11.2 Mobile connectivity................................................................................................... 24
11.3 Remote access........................................................................................................... 24
11.3.1 Setting up FreeDNS DDNS service ...................................................................... 25
12 Tools .............................................................................................................................. 26
12.1 Hardware................................................................................................................... 27
12.1.1 Card reader......................................................................................................... 27
12.1.2 Wiegand.............................................................................................................. 29
12.1.3 Input / output states .......................................................................................... 29
12.2 Events ........................................................................................................................ 29
12.3 Manage...................................................................................................................... 32

uTouch User Manual
v1.6
12.4 Anti-Passback ............................................................................................................ 33
12.4.1 Solo ..................................................................................................................... 33
12.4.2 Card reader......................................................................................................... 33
12.4.3 Second device..................................................................................................... 33

uTouch User Manual
v1.6
1
1Introduction
We congratulate You on your acquiring the Civintec uTouch smart terminal.
uTouch unit is a multi-purpose RFID smart card and biometric terminal with 7 inch capacitive
touch sensitive screen for intuitive and comfortable user experience.
On the technical side, this terminal features powerful RFID options with NFC technology
supporting peer to peer mode, Mifare, DesFIRE EV1, Mifare Plus, HID I-Class, LEGIC compatible
standards, along with fast and accurate fingerprint technology by Suprema.
There are multiple check-in options for each user. Each user can check-in with his/her RFID
card only, with SmartCard which contains user’s finger template, check-in in 1:1 mode (with PIN) or
in 1:N (AFIS –automatic fingerprint recognition) mode, and also by using NFC. Each user can have up
to 10 fingers enrolled for easier verification or authentication.
Standard network connections allow easy integration with existing 100MBit/1GBit networks,
while Wi-Fi and GPRS allow for wireless communication where needed. Also, RS232 or RS485 serial
network is supported by default.
With embedded Linux operating system, this unit presents itself as a great solution for time
and attendance and access control solution straight out of the box, and also as a terminal which can
be used for a whole array of other applications with its software development kit.

uTouch User Manual
v1.6
2
2Technical specifications
Check-in technology
Mifare SmartCard + biometric (option)
RFID standard
ISO14443A 4(part 1-4), Mifare, Mifare Plus and DESFire EV1, ISO14443B,
Felica
NFC
ISO18092 NFC (peer to peer)
Supported RFID cards
ISO18092 NFC (peer to peer), Ultralight, Mifare 1K/4K, Mifare Pro/Prox,
Mifare Plus, DESFire EV1,SLE 55Rxx, SLE66CL160S and other ISO14443A/B
compatible cards, Sony Felica and HID I-Class, LEGIC compatible cards
(option)
CPU
ARM v6, up to 800 MHz
Memory
2GB Nand Flash + 256MB mobile DDR SDRAM
Operating system
Linux
Screen
7” LCD WVGA (800x480) touch screen
Camera
Embedded 1,3 MPix (1280x1024) digital camera
Audio facilities
2 W/8 Ohm speaker with controllable volume, microphone as future
option
Infrared sensor
Person approaching detection used for automatic screen activation
Operation modes
Fingerprint / SmartCard / Password
Fingerprint sensor
500 dpi sensor, manufactured by Suprema, size 16x19 mm
Fingerprint image
272x320 pixels
Fingerprint
identification mode
1:1 mode (with PIN) or 1:N mode configurable per user
Template capacity
1900 templates by default, 9500 on request
User capacity
100 000 users
Log capacity
1 000 000 events
LED signaling
Color controllable LEDs (green, red)
Communication
TCP/IP via RJ45 connector (2 connectors), RS232/RS485, USB (2 ports),
WIFI, GPRS, 3G (option)
Wiegand interface
2x Wiegand In (26-58bit), 1x Wiegand Out (26-58bit)
Input device
4 inputs –exit button, door state sensor, fire sensor, infrared sensor
IO connections
4 input, 4 output connections, outputs rated 25 mA@5V DC
Relay connections
3 user configurable relays, with NC and NO contacts, 0,5A@125 V DC or
1A@30 V DC
External storage
1x SD Card slot
Tamper switch
Yes
Power supply
9-24 V DC, PoE (IEEE802.3at High Power interface, optional –over JACK2
connector), Li-Ion battery backup (optional)
Power consumption
Max 800 mA @12 V DC, average 500 mA @12 V DC (6 VA)
Battery
4.2V, 2200 mAh
Dimensions
230 x 160 x 45 mm
Operating voltage
-0°C ~ +50°C
Storage temperature
-10°C ~ +60°C
Operating Humidity
5%~90% relative humidity non-condensing
Certificates
ISO9001, CE, FCC, RoHS

uTouch User Manual
v1.6
3
3Unit description
3.1 Front side
Display –a big and light 7 inch capacitive touch screen, used for entering user data via user
interface, and also to show various messages to a user.
IR sensor –this device is used to automatically turn on the screen when the user approaches
the unit. After a certain period of user inactivity, the unit dims or turns off screen, which saves power
and also protects the screen. When the user approaches the unit to check-in on it, the unit
automatically turns on the screen.
Camera –camera is used for storing images in the unit. Images can be stored during
enrolment process, so that the image can show on the screen whenever the user checks in on the
unit. Camera can also be used to store the image with each transactions, so it is possible to compare
user photographs over time.
LED signal lights –additional signal to the user, along with the main display.
RFID card reader –Smart card reader and/or NFC module (see specifications for supported
cards).
Fingerprint sensor –sensor for enrollment and verification of users when biometric system is
used. Up to 10 fingers can be enrolled for each user.
Speaker –used for sound playback and communication, because the unit can be used as
intercom.
Touchscreen display
IR sensor
Fingerprint sensor
Camera
LED signal light
Speaker
RFID card reader

uTouch User Manual
v1.6
4
3.2 Back and side view
On this picture you can see the mounting plate, along with the back side of the unit, on which
you can see the communication connections, along with input and output connections.
Here is the detailed view of the connections.
Side view shows power switch, SD Card slot, two USB 2.0 ports, slave connector, and a boot
(reset) button. SD Card slot and USB ports are used for service purposes only. These can be used for
updating firmware to the unit.
SIM card slot
Power socket
LAN connectors
SAM card slot
Relay status LEDs
Input/output
terminals

uTouch User Manual
v1.6
5
3.3 Connections description
Back plate contains connections for all inputs and outputs, and also connectors for power
supply, network connector and slot for SIM card, used for 3G network.
Here is the detailed layout of 2x18-way terminals, and a short description:
DC +12V –power supply, 12V DC
WGO1-D1 –D1 connection for Wiegand Output 1
DC_GND –ground for power supply
WGO1-D0 –D0 connection for Wiegand Output 1
WGI-2-D1 –D1 conn. for Wiegand Input 2
GPO-1B - General Purpose Output 1
WGI-2-D0 –D0 conn. for Wiegand Input 2
GPO-2B - General Purpose Output 2
WGI-1-D1 –D0 conn. for Wiegand Input 1
GPO-3B - General Purpose Output 3
WGI-1-D1 –D0 conn. for Wiegand Input 1
GPO-4B - General Purpose Output 4
GPI-1B –General Purpose Input 1
RS232_RX –Receive conn. for RS232 communication
GPI-2B –General Purpose Input 2
RS232_TX –Transmit conn. for RS232 communication
GPI-3B –General Purpose Input 3
RS485-B –B connection for RS485 communication
GPI-4B –General Purpose Input 4
RS485-A –A connection for RS485 communication
RL1-NC –Normal Closed contact for Relay 1
SPKL+_OUT - positive output for external speaker
RL1-COM –Common contact for Relay 1
SPKL-_OUT - negative output for external speaker
RL1-NO –Normal Open contact for Relay 1
MIC_IN –connection for external microphone
RL2-NC –Normal Closed contact for Relay 2
RL3-NC –Normal Closed contact for Relay 3
RL2-COM –Common contact for Relay 2
RL3-COM –Common contact for Relay 3
RL2-NO –Normal Open contact for Relay 2
RL3-NO –Normal Open contact for Relay 3

uTouch User Manual
v1.6
6
Along with these terminal connections, the unit also houses the following ports:
SIM1 –GPRS SIMCARD SOCKET –socket for SIM card used for GPRS communication, where
no serial nor network connection is available
SIM2 –RFID SAMCARD SOCKET –socket for SAM security card
RJ45_JACK1 –connector used for TCP/IP communication
RJ45_JACK2 –secondary TCP/IP connector - must be used when powering the unit with PoE
Power connector –standard connector (+ on the pin) for power supply, 12V
Right below the SIM2 slot there are 3 LED indicators showing status of 3 relays. If illuminated
red, the relays are in active state. If not illuminated, the relays are in their default state.

uTouch User Manual
v1.6
7
4Mounting the unit
The uTouch unit is consisted of two parts –back plate and the main unit.
First you need to mount the back plate.
Before actually mounting the back plate, put it on the surface and position it so that the top
edge of the plate is at least 150 cm (5 ft) from the floor. Then mark the 4 holes for the screws.
The M2 screws and anchors are included in the package with the unit itself. If you lose them,
you can use M1,5 to M2,5 screws with bugle heads, and with adequate anchors if needed.
After mounting the back plate firmly on the mounting surface, connect all the cables needed
for installation to the respective terminals. Because of limited space between the unit and the
surface, make a bigger hole in the surface to house the needed cables in needed length.
After making all the connections, position the unit on the back plate and slide it up into place.
If everything is properly done, the unit will slide approximately 1 cm (1/2”).
The last move is to fasten the unit to the back plate from below, by using two supplied
screws.

uTouch User Manual
v1.6
8
5Getting started
5.1 Power up
After mounting the unit on the surface, power it up by using the power switch on the left
side, and wait for the unit to boot.
Hello to the first screen which you will see after the booting process ends.
It shows current date and time, along with the settings icon (the gear symbol in the top left
corner) and virtual keyboard used to enter pin and/or job code. Also, in the right mid part the unit
shows the picture that the camera is seeing at the moment.
Here the user can do the following:
Check in with card –by presenting the card to the RFID reader
Check in with template if 1:1 mode is selected –this is done by entering the PIN on the
virtual keyboard on the screen, and placing one of the enrolled fingers on the
fingerprint sensor
Check in with template if 1:N mode is selected –here the user just needs to press the
“checkmark” symbol, and places one of the enrolled fingers on the fingerprint sensor
Change unit settings –this is done by pressing the gear icon in the top left corner of
the screen. Access to settings is allowed only to the authorized personnel, and only to
a certain level (depending on the user level, which is described later in this manual)
Info button - User can check personal record history by pressing this button followed
by successful verification
IMPORTANT: If there is no user in the unit selected as “Administrator”,
access to the settings page is not restricted to authorized personnel!

uTouch User Manual
v1.6
9
5.2 Activating the unit
On first power-up, the unit is working in DEMO mode. DEMO mode is intended for
demonstrational purposes only.
For the unit to be fully functional, it needs to be activated. Details on how to activate the unit
is described in section 12 of this manual.
When in demo mode, the unit is working with following limitations:
On each reboot, all data stored in the unit (users, settings, transactions) will be erased
If the unit is turned on for more than one day, the unit will reboot at midnight, resulting in
loss of all data
Upload of templates and cards from the PC will be disabled
Download of transactions to server PC will be disabled

uTouch User Manual
v1.6
10
6Setting the unit
By choosing the settings icon, you enter the system menu, as shown in the picture below:
Here you can choose one of these options:
Users –here, the administrator can create, delete, enroll, add and remove cards for
the users of the unit.
Settings –this section is used to set up various parameters –including general
parameters, display parameters, visual and input/output parameters.
Date and time –used to set up date and time setting and synchronization parameters.
Transactions –transactions reporter.
Network –set up communication parameters.
Tools –various system tools.
There is a set of icons in the top row of the screen which are used in the user interface. Here
is the description of the icons:
Pen icon - Edit the selected entry
Magnifying glass –search
Cancel –cancel all changes you have made and restore to previous data
Back –go to the previous screen –changes you made in the selected screen will
not be saved!
Plus –add date (depending on the working screen)
Trash –delete selected value
In addition to those icons, there are also icons that indicate state of network connections
(red cross means no connection, green check mark means connection established):
Connection to BoneID Net server.
GPRS connection established
VPN connection established

uTouch User Manual
v1.6
11
7Users
Here the administrator can create new users, delete them, and add/delete templates or
cards for existing users.
When choosing this option, the user list shows up in the right part of the screen, and options
panel shows on the left part of the screen.
The list shows following data:
PIN –a unique numeric identifier for each user
Name –full name of the user, with last name stated first
Level –user level, which allows each user to change certain settings on the unit
Type –user type –this shows the way the user checks in on the unit
T –this field shows if the user has enrolled fingerprint templates
C –this field shows if the user has an RFID card assigned
The list can be sorted by any key. For example, the list shown in the figure below is sorted by
PIN from smallest to largest, but by touching the “Name” label, list can be sorted by user name. This
allows unit manager to easily check the list of users, no matter how big, right on the unit.

uTouch User Manual
v1.6
12
7.1 Creating a new user
Creating a new user is plain simple –when the list of users is shown, just touch the plus (“+”)
label. When you touch this symbol, a keyboard is shown, and this is where you are supposed to enter
the PIN of the person which will be added to the system. The PIN is a unique number of that person
in the system, and it can be the existing personal ID number of the person, or a custom number
defined by the installer.
After choosing the pin and touching the checkmark symbol, the following screen is shown:
In this screen you also need to choose level of security (FAR). This is only important if the
“Fingerprint 1:1” type is used. When using “Fingerprint 1:N (AFIS)”, default security rating is used by
default.
7.1.1 About security - FAR and FRR
FAR (False Acceptance Ratio) is a value stating probability of false acceptance of a fingerprint
template presented on the sensor. The lower the value, the higher the security.
The tradeoff here is the fact that, if you decrease FAR, you also increase FRR (False Rejection
Ratio) which increases the probability of unit rejecting the fingerprint template of a person who is
actually authorized to access the unit. These two figures are directly connected, and choosing the
right value depends on the person and the application of the unit.
If there is need for lower security (time and attendance, public kiosks etc.) security level can
be lower (that means, FAR value needs to be higher) to increase passage speed. If there is need for
higher security (access control to server rooms, cash rooms, vaults, etc.) FAR value needs to be
lower.
7.1.2 Choosing proper FAR value
As already stated, choosing proper value depends on the application of the unit and the
person whose finger is enrolled to the unit. If a certain person has problems enrolling (various skin
conditions like hands being too sweaty, too dry, cuts on fingertips, wrinkles, or some other condition)
or you need to enroll the person often, maybe it would be better to decrease security for that person
alone. Of course, if the application allows you to lower the security.
There is not much to be concerned here, though –even in the most unsecure setting, there is
a 0,01% chance (1/10.000) that the unauthorized person will gain access. The most secure setting is
0,000000001% chance (1/100.000.000) of false acceptance, but be prepared for more common false
rejection of enrolled people.

uTouch User Manual
v1.6
13
After choosing the security value, it is time to choose the level for the user.
The levels are as following:
User –user can only check-in on the unit. This user cannot enter settings page.
Enroller –user can enter settings page, but can only manage users and their
parameters (managing templates/cards). This user can also only manage users with
authority level Enroller or User (not Supervisors nor Administrators)
Supervisor –the user with this management level can manage users of his or lower
level (User, Enroller, Supervisor) and enter the Transactions screen.
Administrator –unrestricted access to all options on the unit, with access to all
function parameters.
And once again, a word of caution –unless there is at least one Administrator in the system,
everyone can access Settings screen on the unit!
Also, you have to define the way each users checks in on the unit.
Here is one specific feature of this unit –you can have various types of check-in for various
users, and their meaning is stated in the table below:
Type
Description
Fingerprint 1:1
User needs to enter his/her PIN, and present one of the enrolled fingers on
the sensor.
Maybe this way is a bit slower than just pressing your finger on the sensor,
but the comparison process is much faster, especially if there are many
(more than 10,000) templates in the system.
Fingerprint 1:N (AFIS)
With AFIS (Automated Fingerprint Identification System) enabled, the user
just needs to touch the checkmark symbol on the keyboard, and present
one of the enrolled fingers on the sensor. The unit then searches for the
matching template in its database.
Pin only
User can check in by only entering his/her PIN on the keyboard. Of course,
this type of check in is the least secure one.
Card ID
User is allowed to check in only by card. The unit reads the ID or data block
of the presented RFID card, depending on the type of card used.
Card with fingerprint
The unit reads the enrolled finger template from the card, and asks the user
to present the finger to the biometric sensor. The template is not stored
anywhere in the system. This option can only be done with Smart cards.
When checking in with template stored on a card, the card must be held
near the reader for 5-6 seconds because template data must be transferred
from the card to the unit.

uTouch User Manual
v1.6
14
The next step is to enter name of the user. Name is consisted of last name, middle name, and
first name. Just touch the text box, and the virtual keyboard will open, allowing you to enter desired
text. Please keep the length for each field below 50 characters.
You can also add a photo for each user.
After doing all the previously described steps, you can easily add a photo by touching the
“Open camera” button. When you are satisfied with the picture, touch the same button, now with
“Get picture” option. If you are not satisfied with the picture, touch the same button again, since
now it has “Remove picture” option. Repeat these steps until you are satisfied with the picture
taken. The picture is stored on the unit, and afterwards on the server in the main database. The
picture is in 240x320 px resolution. This picture will be shown on the display every time the user
checks in on the unit.
Be aware that the picture is saved, and shown afterwards, as a mirror image of the picture
taken. This is because the picture is shown as natural, and the picture shown while taking the picture
is actually shown in mirror.
When done, do not forget to save the data by touching the disk icon in the right upper
corner. If you exit by touching the left arrow icon, the data will not be saved.
IMPORTANT: If user type is "Fingerprint 1:1", "Fingerprint 1:N" or "Pin only", user
can check in also by Card ID if card is assigned to user

uTouch User Manual
v1.6
15
7.2 Adding/managing fingerprint templates
After successfully creating a user, it is time to enroll a finger template.
You can create templates in two ways, if you created a user before, or you can create a
template without previously created user.
If you want to create a template for an existing user, simply select a user from the list, and
touch the “+” symbol.
If you didn’t select a user before adding a template, you can simply enter the Pin of the
existing user.
After selecting the Pin, the unit will turn on the fingerprint sensor, and the user being
enrolled needs to put his/her finger on the sensor three times.
If a user has problems checking in on the unit, you can enroll more than one finger (up to 10
fingers per person can be enrolled) by using the same process. You can check if user’s fingers are
properly enrolled as many times as you wish, by touching the “Check” button and presenting user’s
finger to fingerprint sensor.
If the user needs to re-enroll the templates, first it is necessary to delete existing templates,
which can be done by using the “Trashcan” icon.
If Smart cards are used for template storage, template transfer to the card is done by using
the “+ to card” button. The process of transfer of template to the card can last 5-6 seconds, so hold
the card near the reader for needed period of time.
If new template needs to be added to the card, it is not necessary to delete existing
template.
Success of this process can be checked with “Check card” button.

uTouch User Manual
v1.6
16
7.3 Adding/managing cards
Of course, you might not use fingerprints at all and use the unit as a card terminal. The unit
allows the option to use compatible RFID cards.
After entering the user, simply touch the “+” button, and present the card to the reader. If
successful, the card code will be shown in the “Card ID” field under the “Check card” button on the
left side of the screen. If the card is already assigned to other user, the unit will show the warning
and will not assign the card until it is unregistered from its previous user.
It is even possible to register more than one card to each user.
Managing cards is otherwise done the same way as managing templates.

uTouch User Manual
v1.6
17
8Settings
This is a screen where you can configure the unit. Settings are split into four categories –
General settings, Camera and appearance, Job codes, Outputs and Relays.
8.1 General
Watchdog - turn on or turn off watchdog protection if system freezes (after deactivation,
device will reboot)
Cards –this option chooses if the cards are used in the system or not. The card reader will be
ignored during the check-in process and it will not be possible to add new cards.
Pin/Mixed/AFIS –choice of checking in when fingerprint is used. With Pin selected, all users
must check in by using pin and presenting one of their enrolled fingers. With AFIS selected, the
keyboard during the check-in process will not show numbers, just one big “Press here to START”
button. Mixed mode combines Pin and AFIS mode where button check mark is used to initiate AFIS.
Pin length –defines the number of Pin digits. It is best to configure this depending on
number of people who are supposed to check in on the unit. If there is 50 workers in a company,
there is no need to use a 4-digit Pin. Pin can contain maximum 9 digits.
Verification screen timeout –defines time for how long will the screen with successful check-
in message be shown. This time is defined in seconds.
Minutes between two check ins –keeps the users from accidentally checking in multiple
times in a row. This parameter defines how much time must pass between two check ins of any user.
Inactivity timeout –defines for how long will the unit keep the screen turned on after the last
activity. This time is in seconds. 0 seconds means display will be always ON.
Dim display –the action which will happen after the inactivity timeout expires. “Dim display”
will significantly lower the brightness of the screen, while “Turn off display” will turn it off
completely.