bankSA EFTPOS User manual
EFTPOS Connect
terminal user guide.
An easy-to-follow guide to using your terminal.
Get in touch.
Merchant Helpdesk:
Service, Sales and Support, Terminal Technical Support, Stationery Orders.
Cardholder behaving suspiciously:
Linkly support:
Make a note of any error messages to help ensure your issues are resolved.
linkly.com.au
Contents.
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Ordering EFTPOS stationery online. ...................................................................................................
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What this guide will cover.
Your terminal’s features.
®, Mastercard®
®
The terminal can process:
• Sale
•
•
•
•
•
•
®®is a registered trademark of Mastercard
•
•
•
insurance.
the bank.
returned to the bank as instructed.
•
• Trading address postcode.
Call the Merchant Helpdesk on:
•
•
Trading Address Postcode.
Contactless Card Reader Landing Zone
Chip Card Reader
Alpha/numeric Keyboard
protect connectors
option on the screen to make a selection.
procedure in progress
character and is also used to
return to the previous screen
selection and inputs and is also
used to switch on the terminal
to release paper by a
few centimetres
Connecting the base station to power.
compartment.
the terminal.
catch located at the rear
of the terminal and pull
the cover to the rear of the
terminal.
the paper compartment,
Pull the paper past
the top of the terminal.
the paper compartment.
of the paper compartment
cover until it clips into
position.
Press the paper feed key
on the terminal to make
loaded correctly and feeds
through the roller smoothly.
Lift catch up
Correct paper
position
•
• Terminal
•
•
•
•
Communication type.
connected to the internet.
•
•
here.
Connect
Connect to
Connect to
the terminal.
communications method.
on.
From the terminal menu list, select
Bluetooth
The Bluetooth icon on
successful pairing.
1. VOID
2. REFUND
3. SETTLE
4. TERMINAL
5. KEY ENTRY
•
menu options listed, either press the
corresponding numeric key, or use the
•
completed.
•
•
•
•
•
• Once the relevant option is highlighted,
•
connect to the Terminal Management
for future transactions.
•
• Once the relevant option is highlighted,
•
connect to the Terminal Management
for future transactions.
The EFTPOS Connect terminal supports contactless transactions.
The contactless reader is located at the top of the terminal display.
the customer to present their
contactless card.
Make sure your customer
holds their card or contactless
up and the terminal emits an
icon on the insertion point of the
reader slot.
processed.
through the card reader
The magnetic stripe should face
in either direction.
to lessen the risk of fraud and
code, a check is made that the
This gives the merchant greater
assurance that the customer
is in possession of the card.
HH:MM
DD/MM/YYYY
the transaction via
the POS interface.
Logon in progress
LOGONLOGON
PLEASE WAITPLEASE WAIT
performed.
APPROVEDAPPROVED
OKOK
Take note of the
response message. A
successful response
HH:MM
DD/MM/YYYY
1. Batch (Settlement)
2. Terminal
(Other functions)
Select
1. Logon
2. Others
3. Host comms
Select Logon to perform the Bank Logon.
Logon in progress
Take note of the response message. A successful
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