Clear One COLLABORATE ROOM Series User manual

COLLABORATE ROOM
USER GUIDE

ClearOne
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Suite 500
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Telephone [phone]
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www.netstreams.com
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Collaborate Room
USER GUIDE
CLEARONE DOCUMENT
DOC-0078-001 REV 2.2 –DECEMBER 2012
© 2012 ClearOne and NetStreams - All rights reserved. No part of this
document may be reproduced in any form or by any means without written
permission from ClearOne and NetStreams. Printed in the United States of
America. ClearOne and NetStreams reserves specific privileges.
Information in this document is subject to change without notice.
WARNING: This is a class A product. In a domestic environment
this product may cause radio interference in which case the user
may be required to take adequate measures.

Table of Contents
Collaborate Room: User Guide 5
Chapter 1: Introduction...................................................................................9
In this Chapter ....................................................................................................................................9
Collaborate Room Overview ..............................................................................................................9
Main Features...................................................................................................................................11
Comparison Table............................................................................................................................12
Feature Highlights ............................................................................................................................12
Chapter 2: Getting Started ............................................................................13
In this Chapter ..................................................................................................................................13
Using the Remote Control................................................................................................................13
Alphanumeric Keypad...................................................................................................................14
Command Buttons ........................................................................................................................14
Navigation Joystick and Additional Buttons .................................................................................15
Using the On-Screen Menu..............................................................................................................16
Displaying System Information ........................................................................................................18
Chapter 3: Configuration Basics ..................................................................21
In this Chapter ..................................................................................................................................21
Entering Your User Details ...............................................................................................................21
Configuring the Camera...................................................................................................................21
Configuring the Audio ......................................................................................................................23
Configuring the Display....................................................................................................................24
Chapter 4: Videoconferencing......................................................................27
In this Chapter ..................................................................................................................................27
Starting Calls ....................................................................................................................................28
Auto-Answering Calls .......................................................................................................................29
Ending Calls .....................................................................................................................................29
Muting the Video ..............................................................................................................................30
Switching Image Modes...................................................................................................................30
Display Mode ................................................................................................................................30
Far End Mode................................................................................................................................30
Switching Call View Modes ..............................................................................................................30
Single Mode ..................................................................................................................................30
Dual Mode.....................................................................................................................................30
Presentation Mode ........................................................................................................................31
Using Picture-In-Picture (PIP) Modes...............................................................................................31
Call State Indications........................................................................................................................32
Using Call Tones ..............................................................................................................................33
Operator Request for Password....................................................................................................33
Operator Request for Telephone Tone .........................................................................................34
Recording and Streaming ................................................................................................................34
Start Recording .............................................................................................................................34

Stop Recording .............................................................................................................................35
View Recording .............................................................................................................................35
Start Streaming .............................................................................................................................35
Stop Streaming .............................................................................................................................36
View Streaming .............................................................................................................................36
Data Sharing.....................................................................................................................................36
Choosing the Data Source............................................................................................................36
Connecting to a Laptop ................................................................................................................37
Connecting a USB Flash Drive......................................................................................................37
Viewing Recordings ......................................................................................................................38
Using Multicasting............................................................................................................................38
Setting up Multicast Calls..............................................................................................................39
Joining a Multicast Call as a Passive Participant ..........................................................................39
Starting/Stopping a Multicast Call.................................................................................................39
Chapter 5: Quick Dialing Methods ...............................................................41
In this Chapter ..................................................................................................................................41
Using the Address Book ..................................................................................................................41
Using the Address Book via the Remote Control .........................................................................41
Using Address Book via the Collaborate Room GUI.....................................................................42
Using the Personal Address Book via the New Call Bar...............................................................42
Adding Entries to the Personal Address Book..............................................................................43
Editing Entries in the Personal Address Book ..............................................................................43
Deleting Entries from the Personal Address Book........................................................................43
Using the Call Log............................................................................................................................44
Using the Call Log via the Remote Control...................................................................................44
Displaying the Call Log from the Address Book ...........................................................................44
Adding a Call Log Entry to the Address book ..............................................................................44
Clearing the Call Log.....................................................................................................................45
Using Speed Dial..............................................................................................................................45
Using Speed Dial via the Remote Control ....................................................................................45
Using Speed Dial via the Address Book .......................................................................................45
Adding numbers to the Speed Dial...............................................................................................46
Editing Speed Dial Numbers.........................................................................................................46
Deleting Speed Dial entries...........................................................................................................46
Using Online Directories ..................................................................................................................47
Accessing an Online Directory via the Remote Control................................................................47
Accessing the Online Directory via the Address Book .................................................................47
Chapter 6: Advanced Settings......................................................................49
In this Chapter ..................................................................................................................................49
Administration Settings ....................................................................................................................50
Call Settings .....................................................................................................................................51
Call Security .....................................................................................................................................52
Online Directory Properties ..............................................................................................................52
H.323 Protocol Settings ...................................................................................................................54
6 Collaborate Room: User Guide

Collaborate Room: User Guide 7
Working in Collaborate Central Mode...........................................................................................56
SIP Protocol Settings .......................................................................................................................56
Quality of Service (QoS) Settings.....................................................................................................57
License Settings ...............................................................................................................................58
ISDN Settings (Optional)..................................................................................................................58
ISDN Lines Configuration..............................................................................................................60
System Settings ...............................................................................................................................61
Multicast Settings .............................................................................................................................62
Recording and Streaming Settings..................................................................................................63
MCU Settings ...................................................................................................................................64
Firewall and NAT Settings ................................................................................................................66
Chapter 7: Web Access and Management...................................................69
In this Chapter ..................................................................................................................................69
Accessing Collaborate Room via Browser.......................................................................................69
Viewing a Stream Session................................................................................................................70
Viewing a Multicast Videoconference ..............................................................................................71
Importing/Exporting the License ......................................................................................................71
Viewing the Recording Archive ........................................................................................................72
Sending Running Text in a Call........................................................................................................73
Viewing Call Status...........................................................................................................................75
Performing System Upgrade............................................................................................................75
Performing System Restore .............................................................................................................76
Chapter 8: Telnet Commands.......................................................................77
Enabling the Telnet API....................................................................................................................77
Descriptions of the Telnet API ..........................................................................................................77
Chapter 9: Specifications..............................................................................79

Chapter 1:
Collaborate Room: User Guide 9
Introduction
IN THIS CHAPTER
This chapter introduces the Collaborate Room videoconferencing system and includes the
following sections:
Collaborate Room Overview
Main Features
Comparison Table
Feature Highlights
COLLABORATE ROOM OVERVIEW
The Collaborate Room (Collaborate Room High Definition) is an all-in-one high-definition
executive videoconferencing system, featuring an embedded MCU, built-in recording
capability, streaming of live and recorded sessions, data sharing, and more.
Collaborate Room provides an interface to videoconferencing via its plug-and-play
application-in-a-box, providing on-screen operation controls and advanced call control
options during conferencing. Utilizing the newest H.264 video standard and clear, crisp
audio, the Collaborate Room brings users face-to-face with other people and organizations.
Collaborate Room enables you to record and stream video calls to multiple locations with
up to 8 additional participants.
Collaborate Room incorporates advanced data sharing capabilities, allowing you to turn any
videoconference into a fully interactive meeting. It can display presentations or videos on
large monitors, connect to an external laptop for data sharing, and open various file types
from USB storage devices.
Collaborate Room is ideal for users who need a powerful videoconference solution, offering
point‐to‐point/multipoint capabilities, powered by ClearOne’s Collaborate Room
software.
Various accessories, such as a PTZ camera, tabletop pod, omni-directional microphone,
ClearOne ChatMic, remote control receiver, data point and ISDN adapters – can be installed
and integrated as part of the Collaborate Room system.

NOTES:
For more information about the Collaborate Room physical
installation, including the connection of cables and devices to
Collaborate Room, refer to the Collaborate Room Installation
and Setup Guide.
For the complete technical specifications, refer to the
Collaborate Room datasheet.
10 Collaborate Room: User Guide

MAIN FEATURES
Collaborate Room allows you to call a destination via LAN or ISDN*, and to interact via
video and data-sharing during calls. Some of the primary capabilities of the system include:
Point-to-point or multipoint connections
Recording, streaming, and data sharing
Recording and playback of point-to-point and multipoint (MCU based) sessions
Streaming via a Web interface or Windows Media Player
Downloading/sharing files via a USB flash drive
Access files on a USB flash drive while in idle mode
Side-by-side PIP view
Session multicast
Embedded MCU for multipoint sessions
Embedded broadcast viewer
Calling via address book, log entries or speed dial
Calling via online directories
Multipoint videoconferences support
Configurable audio, video and displays, and automatic answering
Display on-screen running text to all participants via the Web management during a call
Support ClearOne Chat Mic
Far End mute indicator
Telnet interface
Communicating in standalone mode, Collaborate Central mode and gatekeeper mode
Embedded Microsoft Windows system
System shutdown from the remote control
Web-based management
e: UL, CSA (cUL), TUV, TUV-CB, CE-LVD, CE, FCC Class B,
a future version of Collaborate Room.


ISDN links (optional)
Regulatory Complianc
BSMi, VCCI, C-Tick, RoHS.
* The ISDN option will be supported in
Collaborate Room: User Guide 11

12 Collaborate Room: User Guide
COMPARISON TABLE
The following table specifies the differences between the various models of Collaborate
Room.
Collaborate SD Collaborate HD Collaborate FHD Collaborate PHD
Max Tx 4CIF/30 720p/30 720/60 - 1080/30 1080/60
Max Rx 1080/60 1080/60 1080/60 1080/60
MCU Up to 1+8 Up to 1+8 Up to 1+8 Up to 1+8
Recording √√√√
Streaming √√√√
Data via USB √√√√
Data Point (Optional) √√√√
Multiple Cameras √N/A N/A N/A
Bandwidth Up to 4 Mbps Up to 6 Mbps Up to 6 Mbps Up to 6 Mbps
H.239 Dual Video
support
√√√√
PTZ camera √√√√
FEATURE HIGHLIGHTS
New features incorporated in version 3.0 of Collaborate Room include:
Support for VoIP calls using the Session Initiation Protocol (SIP)
Network connections with H.323, H.460 or via tunneling.
H.323 is for LAN network connections when the connection type is known.
H.460 is for network connections over Firewall/NAT when the connection type is
known.
ClearOne Proprietary Tunneling (not available when working with a gatekeeper).
Automatic NAT mode recognizes your IP address and maps it to your internal extension
number when you dial out through your organization LAN.

Chapter 2:
Collaborate Room: User Guide 13
Getting Started
IN THIS CHAPTER
Once the Collaborate Room unit is installed, connected and turned on, it is ready for use.
This chapter describes the following basic operations:
Using the Remote Control
Using the On-Screen Menu
Displaying System Information.
USING THE REMOTE CONTROL
You can navigate the Collaborate Room on-screen graphic user interface (GUI) using the
infrared remote control, bundled with the unit. A separate infrared signal receiver unit is
connected to the Collaborate Room unit, allowing it to receive your input/commands from
the remote control.
Pressing any button on the remote control activates the on-screen GUI, which appears on
top of the camera/videoconference picture.

The remote control includes the following button types:
Alphanumeric Keypad
Command Buttons
Navigation Joystick and Additional Buttons.
ALPHANUMERIC KEYPAD
The remote control includes an alphanumeric keypad with buttons from 0 to 9, as well as '.',
'*', '#', ‘^’, and Clear (Backspace) buttons.
In different windows, you can toggle between numbers and letters, depending on the field.
Some fields accept numbers only.
Switch between letters and numbers by pressing a few times on the corresponding key
Use Volume Up/Down buttons when you need to activate/deactivate CAPS lock
When DTMF dialing is requested, use the numeric keypad.
COMMAND BUTTONS
The following command buttons are available on the remote control:
Button Image Button Name Command
Status Display the current call status
Data Initiate data sharing
Address Book Open the address book
Help Show the on-screen online help
Far End Control the position (PTZ) of the camera at the
near/far end
Camera Control Configure the camera position settings
Preset: Recall Recall a camera PTZ preset position
Preset: Set Set a camera PTZ preset position
Picture-In-Picture (PIP) Toggle the PIP position (5 positions + Side-by-
Side)
Speed Dial Display the speed dial options
14 Collaborate Room: User Guide

Button Image Button Name Command
Call Log Display the current call log
Mute Mic Mute the local microphone
Display Toggle the local and remote displays
Settings Open the settings menu
Mute Video Temporarily disable the local video camera and
its transmission
Mute Speaker Mute the speaker
NAVIGATION JOYSTICK AND ADDITIONAL BUTTONS
Using the joystick of the OK button, you can navigate the GUI menus/options in four
directional movements: Up , Down , Left , and Right .
In addition to the joystick, the following buttons are available around it:
Back – Returns to the previous step/window without saving changes
Menu/OK – Selects/activates a highlighted GUI item/function (highlighted in green on
the screen)
Volume Up/Down – Increases/decreases the volume or switches between lower and
upper case
Zoom In/Out – Zooms in or out with the camera
Make Call – Start a new call
End Call – End the current call or close the GUI.
Collaborate Room: User Guide 15

NOTE: The red End Call button can also be used for turning off the
unit. Press and hold the button until the shutdown confirmation
prompt appears. Selecting “Yes” immediately shuts down the
system.
USING THE ON-SCREEN MENU
The on-screen menu enables you to navigate Collaborate Room options prior to and during
a videoconference call. The main menu is accessed using the remote control (see Using the
Remote Control).
To display the Collaborate Room main menu:
Press OK on the remote control.
Navigate the Collaborate Room menu using the remote control.
To expand menu options:
Press the right arrow () on the joystick when the expandable option is selected.
NOTE: Expandable menu options are marked with a side triangle
sign ().
16 Collaborate Room: User Guide

To access a category/option:
Press OK when the category/option is selected (highlighted in green).
To collapse the menu options:
Press the left arrow () on the joystick, or press Back.
The following menu buttons may appear occasionally in the GUI (appear in the context of
use):
GUI Button Label Function
OK Save changes
Back Return to the previous window without saving
changes
Apply Apply changes or soft-start your system
Restore Defaults Cancels all user-defined settings and returns the
unit to its factory default settings
Shutdown Shut down the unit
Restart Reboot the unit
Open Open the selected folder/file
Collaborate Room: User Guide 17

GUI Button Label Function
Next Continue to the next step
Finish Finish and close a configuration wizard/dialog
DISPLAYING SYSTEM INFORMATION
Whenever the Collaborate Room unit is turned on, you can view the system status details.
Different details are displayed when the unit is in idle state, in recording mode, or in an
ongoing videoconference session.
To display the current system status details:
Press Status ( ) on the remote control. The Status window appears.
When Collaborate Room is in idle state, the Status window displays the following
information:
IP Address – IP address of the Collaborate Room unit, as automatically assigned by
the DHCP server or as manually configured via Settings>System (static IP). You can
use this IP address to access and manage the unit via a browser (see Accessing
Collaborate Room via Browser)
Mode – The current operation mode:
Stand-Alone – The unit is not connected to a Collaborate Central server or a
gatekeeper
Collaborate Central – The unit is connected to a Collaborate Central server
Gatekeeper – The unit is connected to a gatekeeper server.
18 Collaborate Room: User Guide

Collaborate Room: User Guide 19
laborate Central server
for the DNS addressing by Collaborate Room
stem Settings)
rofile mode
s place, and
specifies the elapsed duration of the recording/streaming.
play
additional/different relevant information by selecting Advanced in
User Number – The user number used to identify the unit if a Col
or a gatekeeper is used
DNS Suffix – Suffix used
System Name – System name as defined in the system settings (see Sy
ISDN Number – ISDN number that is currently being used (*Optional)
MAC Address – MAC address of the Collaborate Room unit
Model – Collaborate Room model (SD, HD, FHD, or PHD)
System Status – Indicates if the system can work in High P
Media – Indicates whether a recording/streaming session currently take
NOTE: During a videoconference call, you can dis
the Status window.