Clear One TableTop User manual

TABLETOP CONTROLLER
USER’S MANUAL

TABLE OF CONTENTS
TELEPHONE [phone]
1.801.974.3760
FAX [phone]
EMAIL [email protected]
TABLETOP CONTROLLER USER’S MANUAL
CLEARONE PART NO. 800-151-891 FEBRUARY 2006 (REV. BETA)
© 2005 ClearOne Communications, iinc. All rights reserved. No
part of this document m ay be reproduced in any form or by any
means without written permission from ClearOne Communications.
Printed in the United States of America. ClearOne reserves specific
privileges. Inforfrmation in this document is subject to change with-
out notice

TABLE OF CONTENTS CONTINUED
CHAPTER 1: INTRODUCTION
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
CHAPTER 2: GETTING STARTED
Connecting Your Tabletop Controller . . . . . . . . . . . . . . . . 5
Installing Controller Builder Software. . . . . . . . . . . . . . . . 6
Using Controller Builder. . . . . . . . . . . . . . . . . . . . . . . . . . 7
Controller Builder Menus and Icons. . . . . . . . . . . . . . . 7
Customizing Your Tabletop Controller With
Controller Builder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Customizing the Dial Keys . . . . . . . . . . . . . . . . . . . . . . 9
Customizing the Room Audio Keys . . . . . . . . . . . . . . 10
Customizing the User Defined Keys . . . . . . . . . . . . . 14
CHAPTER 3: USING THE TABLETOP CONTROLLER
To Answer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To Pre-Dial a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To End a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To Mute/Unmute Microphones . . . . . . . . . . . . . . . . . . . 15
To Use Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To Redial a Phone Number . . . . . . . . . . . . . . . . . . . . . . 16
To Send a Flash Signal . . . . . . . . . . . . . . . . . . . . . . . . . 16
To Adjust Speaker Volume. . . . . . . . . . . . . . . . . . . . . . . 16
CHAPTER 4: MAINTENANCE
Caring for Your Tabletop Controller . . . . . . . . . . . . . . . . 17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
CHAPTER 5: APPENDIX
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Serial Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
TABLE OF CONTENTS

Chapter 1: Introduction 1
PRODUCT OVERVIEW
Thank you for purchasing the ClearOne Tabletop Controller for the XAP professional
conferencing platform.
The Tabletop Controller is an intuitive, cost-effective controller that greatly simplifies control of an audio conference
without the need for expensive, intimidating touch panels. User-definable keys also offer simple control of
presentation, audio, and video conferencing functions.
SERVICE AND SUPPORT
If you need additional information on how to set up or operate your Tabletop Controller, please contact us. We
welcome and encourage your comments so we can continue to improve our products and better meet your
needs.
TECHNICAL SUPPORT
Telephone: [phone](USA) or 1.801.974.3760
Fax: [phone]
E-mail: [email protected]
Web site: www.clearone.com
SALES AND CUSTOMER SERVICE
Telephone: [phone] (USA) or 1.801.975.7200
Fax: [phone] (USA) or 1.801.977.0087
E-mail: [email protected]
PRODUCT RETURNS
All product returns require a return materials authorization (RMA) number. Please contact ClearOne Technical
Support before attempting to return your product. Make sure you return all the items that shipped with your
product.
CHAPTER 1: INTRODUCTION

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IMPORTANT SAFETY INFORMATION
Read the safety instructions before first use of this product. This conferencing phone is not designed for
making emergency telephone calls when the power fails. Make alternative arrangements for access to
emergency services.
• Read and understand all instructions and follow all warnings marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
• Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in
a wet basement, or near a swimming pool.
• Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.
• This product should never be placed near or over a radiator or heat register. This product should not be
placed in a built-in installation unless proper ventilation is provided.
• This product should be operated only from the type of power source indicated on the marking label. If you
are not sure of the type of power supply in your location, consult your dealer or local power company.
• Do not overload wall outlets and extension cords as this can result in fire risk or electric shock.
• Never spill liquid of any kind on the product.
• To reduce the risk of electric shock, do not disassemble this product. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock during
subsequent use.
• Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product does not operate normally by following the operating instructions.
d. If the product has been dropped or damaged.
e. If the product exhibits a distinct change in performance.
• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from
lightning.
• Do not use this product to report a gas leak in the vicinity of the leak.
• Do not use this product near intensive care medical equipment or by persons with pacemakers.
• This product can interfere with electrical equipment such as answering machines, TV sets, radios,
computers and microwave ovens if placed too close.
Save tthese iinstructions

Chapter 1: Introduction 3
UNPACKING
Carefully place the Tabletop Controller on a level surface. Ensure you have received all items shown in figure 1.
WARNING: You must use the power adapter provided: for use with Phihong Technology Co. Ltd. Power
Adapter Model No. PSA11R-120 or Globtek Power Adater Model GT-41502-1512. Pour utiliser avec
Phihong Technology Co. Ltd. Bloc d’Alimentation Modele PSA11R-120 or Globtek Bloc d’Alimentation
Modele GT-41502-1512.
>Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims
directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment
appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact
your carrier immediately.
Female/Female
Null Modem
DB-9 Adapter
Tabletop Controller w/6’ cable
Y-Adapter
Documentation on CD Stick-on Labels
for User-de ned Keys
Power Supply
40’ cable





 
FIGURE 1.1 Tabletop Controller parts

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Chapter 2: Getting Started 5
CONNECTING YOUR TABLETOP CONTROLLER
1. Connect the Tabletop Controller to your PC as shown in Figure 2.1. With the Tabeltop Controller connected
to your PC, you can launch the Controller Builder application in order to customize the controller to your
XAP system.
2. After you have customized your Tabletop Controller according to your system’s specifics using the
Controller Builder software (see Using Controller Builder on page 7 for more information), you can then
connect the controller to your XAP system as shown in Figure 2.2.
CHAPTER 2: GETTING STARTED
PC





81.7/'
FIGURE 2.1 Connecting the Tabletop Controller to a PC

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INSTALLING CONTROLLER BUILDER SOFTWARE
Controller Builder is the software you use to customize your Tabletop Controller to your XAP system. Perform
the following steps to install the software on your PC:
1. Insert the installation CD into your PC’s CD drive.
2. The installation wizard auto starts.
3. Follow the wizard’s prompts until the software is successfully installed.
4. Click Start -> Programs -> ClearOne Communications -> Controller Builder -> Controller Builder to start
the program.





81.7/'
FIGURE 2.2 Connecting the Tabletop Controller to a XAP

Chapter 2: Getting Started 7
USING CONTROLLER BUILDER
Upon starting the Controller Builder software, the main screen appears, with the Dial KKeys button depressed
(see Figure 2.3).
Controller Builder is composed of the following sections:
• Menus and icons
• Key grouping buttons
• Description fields
• Command editor
• Status editor
• Status bar
The following paragraphs describe each of these sections and their use.
CONTROLLER BUILDER MENUS AND ICONS
The File menu contains the following items:
•New - creates a new Controller Builder session. You are given the
option to save the current settings before a new session is created.
You can also activate this menu item by clicking the New icon (see
the illustration to the right).
•Open - opens a previously saved Controller Builder session. A browse
window is opened for you to browse to the directory where the file is
saved. You can also activate this menu item by clicking the Open icon
(see the illustration to the right).
•Save/Save AAs- saves the current Controller Builder session. A save
window is opened for you to browse to the directory where you wish to
save the file. You can also activate this menu item by clicking the Save
icon (see the illustration to the right).
FIGURE 2.3 Controller Builder main screen

8Technical Services: 800.283.5936
•Exit - exits the current Controller Builder session. You are given the option of saving the file before exiting.
The View menu contains the following items:
•Dial KKeys - selects the dial keys key grouping, just as if you
had clicked the Dial KKeys button (see the illustration to the
right).
•Room AAudio KKeys - selects the room audio keys key grouping,
just as if you had clicked the Room AAudio KKeys button (see the
illustration to the right).
•User DDefined KKeys - selects the user defined keys key
grouping, just as if you had clicked the User DDefinedKKeys
button (see the illustration to the right).
The Connect menu contains the following items:
•Configure CConnection - allows you to select your PC’s COM (serial) port to which you have connected the
Tabletop Controller and identify the baud rate for that port. Click the radio buttons to set the specified port
and baud rate (see Figure 2.4).
This menu item is only available when Controller Builder is not connected to the Tabletop Controller.
>Note: When the Tabletop Controller is connected to a XAP, not only must the baud rate on the XAP be
set to either 38,400 or 57,600, but flow control must also be set to OFF--refer to your XAP User’s
Manual for instructions on how to set these parameters, if necessary.
•Connect - connects Controller Builder to the Tabletop Controller. The
Tabletop Controller window displays “Connected” and the baud rate once
the connection is established. You can also connect by clicking the
Connect ttoDDevice icon (see illustration to the right).
•Disconnect - disconnects Controller Builder from the Tabletop Controller.
You can also do this by clicking the Connect t
toDDevice icon (see illustration
to the right).
The Transfer menu contains the following items:
•From CController - transfers the current settings from the controller to
Controller Builder. The controller display shows “Uploading user keys in
progress” followed by “Done” when the transfer is completed. This allows
you to verify the settings and modify them, if so desired. You can also
activate this function by clicking the Load DDocument FFrom tthe CController
icon (see illustration to the right).
FIGURE 2.4 Configure Connection dialog

Chapter 2: Getting Started 9
•To CController - transfers the current settings from Controller Builder to
the controller. The controller display shows “Downloading user keys in
progress” followed by “Done” when the transfer is completed. You
can also activate this function by clicking the Upload DDocument tto
Controller icon (see illustration to the right).
The Help menu contains the following items:
•About - displays the About Controller Builder dialog (see Figure 2.5).
•Help - activates the help file. You can also activate this menu item by
clicking the Help icon (see the illustration to the right).
CUSTOMIZING YOUR TABLETOP CONTROLLER WITH CONTROLLER BUILDER
Understanding the functions of the key grouping buttons, description fields, command editor, and status editor
are best explained by describing the process for customizing the various keys for your controller.
Customizing the Dial Keys
Customizing the dial keys enables you to determine which telco device your controller will control for dialing
purposes. The following process describes how to customize the dial keys for your controller:
1. Click the Dial KKeys button. The dial keys are outlined in the Controller Builder window. The Current
Selection description field instructs you to select the device type and device ID (DID) for the unit that will
perform the dialing (see Figure 2.6).
2. In the Command EEditor at the bottom of the Controller Builder window, select the device type that will be
performing the dialing and the DID of that device from the drop-down menus. The available devices are all
telco devices; Current indicates that the device that the controller is currently connected to is the one that
will be controlled and Global means that all telco devices will be controlled--which, in this case, is probably
not a good idea...you would not want to have all your telco devices dialing the same number at the same
time! The Command DDescription and Argument DDescription fields describe the command you select (in
this case, a macro that tells the controller which telco device(s) it will be controlling for dialing functions)
and the argument (if any) for that command (see Figure 2.6).
FIGURE 2.5 About Controller Builder dialog

10 Technical Services: 800.283.5936
3. When you are finished, save your settings by clicking the Save icon.
4. Click the Upload DDocument ttotthe CController icon to transfer the settings to the controller. The controller
display shows the status of the settings being downloaded to the controller and when the transfer is
completed.
>Note: If you do not upload the settings to the controller before closing Controller Builder, then your
Tabletop Controller WILL NOT be programmed with the new settings--changes made in Controller
Builder are not automatically uploaded to the controller.
Customizing the Room Audio Keys
Customizing the room audio keys enables you to indicate which devices you wish to control with the mute and
volume keys. The beauty of this customization is that you can set the controller to control specific groups of
inputs, outputs, microphones, or other groups associated with a given device (or devices) with these keys. The
following process describes how to customize the room audio keys for your Tabletop Controller:
1. Click the Room AAudio KKeys button. The MUTE, UP (volume up), and DOWN (volume down) keys are
outlined in the Controller Builder window. Click the key you wish to modify or select the key from the Select
Key drop-down list. The Current SSelection description field instructs you to select the device type and
device ID (DID) for the unit that will be affected when you press the selected key (see Figure 2.7).
FIGURE 2.6 Customizing dial keys

Chapter 2: Getting Started 11
Depending on which key you choose to customize, some fields in the Command EEditor and Status EEditor
at the bottom of the Controller Builder window will be editable and some will not. For example, if you are
customizing the MUTE key and choose the MUTE command, then you will only be able to select the
device, DID, channel, group, and value for the command, but the results that occur when you press or
release the key are defined by default and not editable, as shown by the grayed out fields in the Status
Editor (see Figure 2.8).
FIGURE 2.7 Customizing room audio keys

12 Technical Services: 800.283.5936
However, if you choose the MACRO command, then you will be able to not only select the device, DID,
and ID of the macro as assigned by XAP, but you will also be able to indicate what you want to occur when
that macro runs, or when the key is pressed. You will be able to specify the result you want as shown in
the Active SState in the Status EEditor--you can choose to monitor the response of a MUTE command or no
command (NONE) for a particular device, DID, channel, group, and value (see Figure 2.9).
FIGURE 2.8 Customizing room audio keys: mute key with mute command

Chapter 2: Getting Started 13
The important thing to remember is that the Press fields in the Command EEditor are directly associated
with the Active SState fields in the Status EEditor and the Release fields in the Command EEditor are directly
associated with the Inactive SState fields in the Status EEditor.
2. Click the key you wish to customize and select the command and parameters for that command that you
desire--you can choose from MACRO, MUTE, and NONE for the mute key or RAMP, GAIN, MACRO, and
NONE for the volume keys. All commands and parameters are standard XAP commands and parameters.
If you need further clarification of any of these commands or parameters, please refer to the specific XAP
User’s Manual for your system. Note that the command NONE means that the key will be inactive and that
nothing will happen when it is pressed or released.
>Note: When you use the MACRO command, be sure that your macros are correct. Controller Builder
does not control macros, it simply programs your controller to run the macro when the specific key is
pressed or released and then display the results you desire in the controller’s display window.
3. The Active TText and Inactive TText fields, when editable, allow you to input the text (no more than 16
characters) you wish to have displayed on your Tabletop Controller’s display window when the specific
state occurs. For example, you might have a macro command running on the XAP 400 that will activate all
microphones on channel 1 on that device. When this occurs, you want all microphones on the XAP 800,
channel 4 to be disabled and the text, “Microphones disabled” to be displayed on the Tabletop
Controller’s display window when the macro runs. Input whatever text you want displayed into these fields.
4. When you are finished, save your settings by clicking the Save icon.
5. Click the Upload DDocument ttotthe CController icon to transfer the settings to the controller. The controller
display shows the status of the settings being downloaded to the controller and when the transfer is
completed.
>Note: If you do not upload the settings to the controller before closing Controller Builder, then your
Tabletop Controller WILL NOT be programmed with the new settings--changes made in Controller
Builder are not automatically uploaded to the controller.
FIGURE 2.9 Customizing room audio keys:mute key with macro command

14 Technical Services: 800.283.5936
Customizing the User Defined Keys
Customizing the user defined keys enables you to use your Tabletop Controller to control a myriad of devices
and functions. These keys can be programmed with any of the following commands: GAIN, MACRO, MUTE,
PRESET, RAMP, SPEEDDIAL, STRING, or NONE. The following process describes how to customize the room
audio keys for your Tabletop Controller:
1. Click the User DDefined KKeys button. The USER 11, USER 22, USER 3, USER 4, and USER 5 keys are
outlined in the Controller Builder window. Click the key you wish to modify or select the key from the Select
Key drop-down list. The Current SSelection description field instructs you to select the device type and
device ID (DID) for the unit that will be affected when you press the selected key (see Figure 2.10).
2. The process for customizing the User DDefined KKeysis the same as has been discussed previously in
Customizing Dial Keys and Customizing Room Audio Keys. Follow those procedures in order to customize
your User DDefined KKeys.
3. When you are finished, save your settings by clicking the Save icon.
4. Click the Upload DDocument ttotthe CController icon to transfer the settings to the controller. The controller
display shows the status of the settings being downloaded to the controller and when the transfer is
completed.
>Note: If you do not upload the settings to the controller before closing Controller Builder, then your
Tabletop Controller WILL NOT be programmed with the new settings--changes made in Controller
Builder are not automatically uploaded to the controller.
FIGURE 2.10 Customizing user defined keys

Chapter 3: Using the Tabletop Controller 15
TO ANSWER A CALL
1. Press on the controller to answer the call. When there is an incoming call, you will see “ringing” on the.
controller display and the phone icon flashes.
TO MAKE A CALL
1. Press . You will hear a dial tone.
2. Dial the number as you would on a standard phone. The number appears on the LCD screen.
>Note: The controller accepts a maximum of 44 pre-dialed characters. No more than 44 characters can be
entered.
TO PRE-DIAL A CALL
1. Dial a phone number. You can press the asterisk (CLEAR) to delete the last digit entered in the
pre-dialing string.
2. Press to send the call.
>Note: Pressing and holding the asterisk (*) key for two seconds will delete the entire dial string. Pressing
and holding the pound (#) key for two seconds will insert a pause into the dialing string. The duration of
the pause is two seconds.
TO END A CALL
1. Press to disconnect the call.
TO MUTE/UNMUTE MICROPHONES
1. Press to mute the microphones.
2. Press again to unmute the microphones.
TO REDIAL A PHONE NUMBER
1. Press .
>Note: REDIAL saves the last number that was dialed from the controller. Once REDIAL is pressed, the
phone will be taken off-hook and the number will be dialed.
*
CHAPTER 3: USING THE TABLETOP CONTROLLER

16 Technical Services: 800.283.5936
TO SEND A FLASH SIGNAL
1. Press to use call transfer, call waiting, or conference calling.
>Note: This feature is dependent on your PBX service or local phone service. Refer to your PBX vendor or
local telephone service for details.
TO ADJUST THE SPEAKER VOLUME
1.
Press to increase the volume.
2. Press to decrease the volume.