ClearSounds CSC50-ER Troubleshooting guide

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Congratulations on your purchase of the CSC50-ER Emergency
Connect Telephone from ClearSounds Communications™.
Please read this User Manual carefully in order to get the very
best results from your telephone. Keep the manual near the
telephone for easy reference.
Please visit our web site at www.clearsounds.com to:
· Register your product
It’s easy! Click on the Warranty Registration Tab, complete the form and click
“submit”. It’s that simple!
· Download additional manuals and troubleshooting tips
LIMITATION OF LIABILITY
By using this product, the purchaser agrees to the terms and conditions below and to read
and follow all instructions and warnings on the product and contained within the enclosed
manual.
It shall be the sole obligation of the purchaser to assure that CSC50-ER Phone is installed
and programmed properly, and that the unit is used and maintained properly. This includes,
but is not limited to, periodic use to assure that the phone, including batteries, is in proper
working order, that the phone is located within sufficient range of the remote band to
provide reliable operation, and education of the user to assure that he/she is familiar with,
and capable of operating the phone and remote band.
The ClearSounds™maximum liability hereunder is limited to the purchase price of the
product. In no event shall ClearSounds be held liable for any consequential, indirect,
incidental or special damages of any nature arising from the sale or use of the product,
including failure of equipment to perform, whether based in contract, tort, strict liability or
otherwise.
Further, ClearSounds has no obligation to assure that calls are placed, received or re-
sponded to, nor is ClearSounds responsible for the acts, or consequences of the acts, of
those responding.
Conditions for Use
IMPORTANT SAFETY INSTRUCTIONS
Read and understand the Installation Guide & User Manual. When using your telephone
equipment, basic safety precautions should always be followed to reduce the risk of fire,
electric shock and injury to person, including the following.

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WARNING: The CSC50-ER Emergency Connect Telephone should be tested regularly
to ensure proper delivery of your pre-recorded emergency message when activated by
the Emergency Button or the Remote Band. This is your responsibility as the user of the
product.
WARNING: Using the CSC50-ER does not guarantee that you will make contact or receive
help. The CSC50-ER is only an aid to assist you in calling for help.
WARNING: Certain structures within the household may block the transmitter signal. It
is up to the user to test the transmitter (Remote Band) within the first 30 days of use to
determine if any dead areas exist, and where they are located.
WARNING: Do not place the CSC50-ER on any metal surface. It could reduce reception
range.
WARNING: The CSC50-ER is capable of amplifying sounds to a loud volume. It is impor-
tant to instruct all potential users of its proper operation. It is advised to adjust the volume
control to the minimum level (Low) when not in use and alert other users that hearing
damage can potentially result from misuse.
WARNING: To avoid the possibility of electrical shock, do not use this product near water
(For example, near a bathtub, wash basin, kitchen sink or laundry tub, in a wet basement
or near a swimming pool) while in the bathtub or shower or when you are wet. If the phone
becomes submerged in water, do not attempt to retrieve it until after you have unplugged
the line cord from the modular wall jack. Do not plug the phone back in until it has dried
completely.
WARNING: Avoid using the telephone during electrical storms. There may be a remote
risk of electric shock from lightning. If the electrical storm is present in your immediate
area, possibility of electrical shock exists.
WARNING: Do not use the phone if you suspect a gas leak in the area. The phone’s
electrical contacts could create a spark, which could ignite any heavy concentration of
leaking gas.
WARNING: Do not use liquid cleaners or aerosol cleaners on the telephone. Use a damp
cloth for cleaning.
WARNING: The Remote Band is not waterproof or water resistant and may not be sub-
merged in water.
IMPORTANT: Test Your CSC50-ER! You should check the operation of your CSC50-ER
Phone at least once per month to assure that it is operating properly.
PLEASE SAVE THESE INSTRUCTIONS

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Table of Contents
Product Overview Page 2
Limitation of Liability Page 2
Conditions For Use Page 2
Table of Contents Page 4
Features & Functions
Top View Page 6
Left side, Right side & Back side Views Page 7
Handset & Bottom View Page 8
LCD Screen Page 9
Screen Display Page 9
Installation Steps
Components Page 10
Installing the optional batteries Page 10
Phone mounting – desk & wall use Pages 11-12
Setting the dialing mode Page 12
Programming ringer – volume & style Pages 13-14
Programming memory dial buttons Pages 14-15
CSC50-ER Emergency Connect Phone Operation
Programming 6 Emergency Connect SOS
dialing numbers Page 16
Record an Emergency Connect SOS message Pages 16-17
Play the Emergency Connect SOS message Page 17
Use the Emergency Connect function Page 17
Test the Emergency Connect phone Page 18
Cancel the Emergency Connect SOS call Page 18
Remote Audio Monitoring
Activate the Remote Audio Monitoring Pages 18-19
Setting Access PIN Code Page 19
Using the Remote Audio Monitoring Page 19
Auto On Hook Page 20
CSC50-ER Phone Operation
Making & receiving a call
Using the handset Page 20
Using the speakerphone Pages 20-21
Using audio & telephone accessory jacks Pages 21-22
Using the amplification function Page 23

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Using the volume reset override Page 24
Using the outgoing speech volume Page 25
Using the last number redial Page 25
Using the flash button Page 25
Using the mute button Page 25
CSC50-ER Caller ID Operation
Viewing your Caller ID display Page 26
Viewing incoming calls Page 27
New calls / message waiting indicator Page 28
Remove call record(s) from Caller ID
A specific call record Page 28
All call records Pages 28-29
Turn on the Call Waiting Caller ID feature Page 29
CSC50-ER Miscellaneous Feature Setting
Set language Page 30
Set area code / LDS code Page 30
LCD screen contrast Page 31
Date / Hour format Pages 31-32
Adjust number size Page 32
Phone book
Add new number/name Pages 32-33
Review /modify number/name Page 33
Delete number Pages 33-34
Save number from Caller ID Page 34
Dial from the phone book Page 34
Recall/Delete one of the last 30 numbers dialed Pages 34-35
Auto On Hook Page 35
Troubleshooting Guide Pages 35-36
Maintenance and Care Page 37
Change the Emergency Connect Band
Remote Battery Page 37
Specifications Page38
FCC Regulatory Compliance Pages 38-39
Warranty and Service Page 40

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1. C(delete) button
2.
(up) button
3. (down) button
4. OK (accept) button
5. – Priority memory button
6. – Priority memory button
7. - Priority memory button
8. Antenna
9. AMPLI – Amplification &
tone activation button
10. Volume control
11. Tone control
12. M1 – M6 One-Touch
memory dial buttons
13. PROG – Program (save)
button
14. STOP – Cancels emer-
gency connect dial button
15.
– Active emergency
connect dial button
16. SPKR – Speakerphone
button
17. New calls / message wait-
ing indicator
18. – Headset button
19. Flashing incoming call
indicator (strobe light)
20. MUTE button
21. FLASH button
22. REDIAL button
23. In use indicator
24. Speaker
25. Large keypad
26. Hook switch
27. Caller ID Screen
28. Remote Band
29. – Active or Answer
button
30.
X
– Cancel or End Button
31. LED Stop/battery light
indicator
Figure #2
27
6
7
10
9
12
15
16
432152611
24
171820212223
8
13
14
19
25
Features & Functions
X
Front
28
29
30
31

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Features & Functions
1. Speakerphone volume adjustment
2. Antenna
3. Outgoing speech volume select switch (LO/NORMAL/HI)
4. Ringer Volume select switch (HI/LO/OFF)
5. Ringer / shaker / strobe select mode
6. Phone line jack
7. AC power adapter jack
8. Volume reset override switch (ON/OFF)
9. Optional bed shaker jack
10. Optional Audio/Neckloop jack (3.5mm jack)
11. Optional Telephone jack (2.5mm hands-free)
Figure #3
1
Left side
Back
Right side
2
3
4
5
67891011

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Figure #4
1. Handset Boost button
2. Memory card to record speed dial numbers
3. Phone keyholes (mounts)
4. Battery compartment
Handset
Bottom
1234

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OK button is used to confirm action or a choice on the screen.
“UP / DOWN arrow” buttons are used to highlight or scroll through the menu.
Cbutton is used to cancel or confirm an action/entry or clear a stored Caller ID call.
Your CSC50-ER Phone has a screen with different icons, which help you to use the tele-
phone
The telephone is powered by battery (+battery indicator).
The telephone is powered by AC adapter.
Memory storing is required.
Screen contrast level.
“Mute” is activated.
Speakerphone is activated.
Precede the CID call record number.
To show new records.
Figure #5
Screen example (on hook position)
1. Hours
2. Minutes
3. Power network icon
4. Number of calls
5. Validation button
6. UP / DOWN arrow buttons
7. Cancel / Clear button
8. Month
9. Day
12
3
4
5
6
7
8
9

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Installation Steps
Installation of your ClearSounds™CSC50-ER Emergency Connect Phone is easy. There
are some basic steps you need to take when you set-up your CSC50-ER Emergency
Connect Phone for the first time.
1. Check parts list.
2. Install (4) AAA Alkaline batteries (not included). Batteries are necessary in case of
network power failure to save stored numbers in memory and are required for the
“Phone Book” use.
3. Choose desktop or wall mount.
4. Set the dialing mode.
5. Set ringer and auxiliary alert.
6. Program your memory dial buttons.
COMPONENTS
Check to be sure you have all items that come with your telephone. You should have a
REMOTE BAND, TELEPHONE BASE UNIT, TELEPHONE HANDSET, 6 ft LONG TELE-
PHONE LINE CORD, 8 inch SHORT TELEPHONE LINE CORD, HANDSET COIL CORD,
WALL PLATE ADAPTER, SCREWDRIVER, AC ADAPTER, AND OWNERS MANUAL
INSTALLING THE OPTIONAL BATTERIES
The batteries are necessary in case of network power failure to save stored numbers in
memory and are required for the “Phone Book” use.
1. Open the battery compartment door located on the bottom of your phone by un-
screwing the battery compartment door and removing it from the bottom of your
phone (screwdriver provided).
2. Insert correctly 4 AAA alkaline batteries (purchased separately) in the battery com-
partment (See diagram #6). Be sure to observe battery polarity as imprinted on the
base of the compartment.
3. Replace the battery compartment door and screw back in place.
4. The batteries will last approximately 1 year before needing replacement.
NOTE: Always unplug the line cord before installing new batteries.
DIAGRAM #6- Installing the batteries

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PHONE MOUNTING INSTALLATIONS
Choose a location for the CSC50-ER Emergency Connect Telephone that is as central
as possible in the house, while providing access to a modular jack and an AC outlet. The
telephone may be placed on a shelf or table, or may be fixed to a wall using the mounting
bracket.
Plug the AC Adapter into the AC power back on the back of your phone, then into an
electrical outlet or surge protector, if you are using one. NOTE: The adapter is required
for the telephone to work correctly. If the adapter is accidentally unplugged (or in case
of power failure) and if the batteries are dead or not installed, minimal restricted phone
features only will work on the phone (make a call or answer incoming call).
IMPORTANT: Please remove the clear plastic Caller ID tab. This film tab is only for display
and to protect your Caller ID display during shipping.
Desk / Table Use
1. Connect one end of the 6ft telephone cord to the line jack on the back of your
CSC50-ER Phone and connect the other end to a modular phone jack (RJ11C).
2. Connect the handset coil cord (curly cord) to the handset and to the telephone (See
diagram #7).
3. Lift the handset and listen for a dial tone. If you hear a dial tone, your phone is ready
to use. If there is no dial tone, check all your cords to make sure they are plugged in
securely.
Wall Mount Use
1. Slide the handset hanger tab out and reverse its position (rotate it 180 degrees).
Slide it back into place so that the hook points up (See diagram #8). This will keep
the handset from falling out of the cradle when it is mounted on the wall.
2. Plug the 8in short phone cord into the telephone jack on the CSC50-ER, run phone
cord underneath wall plate adapter and through the opening.
3. Insert the Wall Plate adapter. Hold the wall plate adapter so that the raised mounting
pins line up with the phone’s keyholes on the CSC50-ER. Once the holes are lined
up, push the wall plate adapter in towards the CSC50-ER and then slide the plate
upwards until it is securely seated on the phone. (See diagram #9)
4. With the Wall Plate adapter installed, plug the 8in short phone cord into the jack on
the wall.
DIAGRAM #7 – Desk Installation

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5. Holding the phone slightly above the mounting screws on the wall jack, push the
phone against the mounting screws so they are hooked into upper and lower key-
hole slots on the back of the phone. Slowly slide the phone down until it snaps into
place (See diagram #10).
6. Connect the handset coil cord (curly cord) to the handset and to the telephone.
7. Lift the handset and listen for a dial tone. If you hear a dial tone, your phone is ready
to use. If there is no dial tone, check all your cords to make sure they are plugged in
securely.
SETTING THE DIALING MODE
The Tone/Pulse is factory pre-set to Tone (T). Please check with your local telephone
company if uncertain of the type of service. You can review or change the settings as
follows:
In the hook position (handset in cradle),
1. Press the MUTE button to access the special features.
2. Using the or arrow buttons (below the Caller ID Display), highlight <<SET
PHONE>>.
3. Press the OK (green) button.
4. Using the or arrow buttons, scroll to select <<TONE MODE OR PUSLE
MODE>>.
5. Press OK button.
6. Press the Cbutton 3 times to exit.
DIAGRAM #8 – Reversing The Hook DIAGRAM #9 – Mounting The Wall Bracket
DIAGRAM #10 – Wall Installation

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PROGRAMMING THE RINGER & AUXILIARY ALERT
Ringer Volume:
You can adjust the ringer volume of your CSC50-ER as high as 95+ dB. The ringer volume
adjustment is located on the right side of the telephone. The settings are OFF, LO, HI, (See
diagram #11). Your phone comes with the ringer switched to HI. In additional to volume, you
can adjust the tone or melody of the ring.
Ring Style:
Your CSC50-ER Phone allows you to choose from four different ring tones. You can choose
a new one by changing the settings as follows:
In the hook position
1. Press the MUTE button to access the special features (See diagram #12).
2. Using the or arrow buttons (below the Caller ID Display), highlight <<SET
PHONE>>.
3. Press the OK (green) button.
4. Using the or arrow buttons, scroll to select <<SET RING>>.
5. Press OK button.
6. There are four (4) ring tones available. To hear each ring, use the or
arrow button to highlight any one of the four and then press the OK button. Do this
with each one to find the best fit for you.
7. To save the ring tone, highlight the ring tone you want, and then press the Cbutton
three (3) times until you are back to the time and date display. Or after your selec-
tion, do nothing for 20 seconds and the ring type will automatically be saved for the
next incoming call.
Strobe & Optional Bed Shaker Ring Signaling:
Your ClearSounds™CSC50-ER Emergency Connect Telephone incorporates several
options to alert you that the phone is ringing. The loud, adjustable Ringer as well as the
bright Strobe and optional Bed Shaker or any combination of these allow you to customize
the phone to fit your needs.
DIAGRAM #12 – Set The Ringer
DIAGRAM #11 – Ringer Volume Switch
: Off,
: Low,
: Hi

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Your CSC50-ER Phone is equipped with a bright STROBE light, which flashes a very bright
strobe when the phone rings (See diagram #13). It’s almost impossible to miss telephone
calls when you select the Strobe Ringer.
If you purchased the optional Bed Shaker, simply plug it into the shaker jack (See diagram
#14) and place it between your mattress and box spring. Caution: For safety and correct
functionality considerations, your CSC50-ER Phone can only be guaranteed when used
with our ClearSounds™ Bed Shaker, model CS-SHK.
A 3-position switch located on the right side of the phone allows for the settings below (See
diagram #15). NOTE: The loud ringer will be triggered unless you have turned it “OFF”.
PROGRAMMING MEMORY DIAL BUTTONS
These memory dial buttons are empty. Should you choose to use this feature you will
need to select the telephone numbers for each button. It is recommended you store these
numbers during installation.
Your CSC50-ER Phone allows you to program three Priority numbers and six frequently
dialed numbers into memory for future use (30 digits maximum for each button). We
suggest you program the emergency numbers for your local Police, Fire Station, Doctor or
Hospital. NOTE: Do not program 911 into any memory buttons!
DIAGRAM #14 – Optional Bed Shaker Jack
DIAGRAM #15 – Auxiliary Alert Switch
DIAGRAM #13 – Strobe Ringer (Flashing incoming call indicator)
Bed Shaker & Strobe
Bed Shaker Only
Strobe Only

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To program your one-touch memory dial buttons please follow instructions below:
1. Lift the handset.
2. Press the PROG (program) button (See diagram #16).
3. Using the keypad, dial the number you would like to save, including “1” and the area
code (if applicable). (See diagram #17).
4. Press one of the Priority or Memory Dial buttons (M1 – M6) located on top of the
phone (See diagram #18). Each button can be programmed (or reprogrammed using
the same procedure) for a phone number.
5. The Caller ID Screen will display <<SAVE OK>> (See diagram #19).
6. To register your stored phone numbers, use the phonebook insert card located
under the base.
NOTE: Numbers will be lost if the phone is not receiving any power, either through the
phone line, batteries, AC adapter during a storm, power outage or if you disconnect the
phone. Entering a new number in the same location will automatically erase the previous
number.
If at any time you have questions about your telephone please contact our ClearSounds
Customer Service Department at: 1-800-965-9043.
DIAGRAM #19
LCD Display
DIAGRAM #16
Program Button
DIAGRAM #18
Memory / Priority Buttons
DIAGRAM #17
Telephone Keypad

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CSC50-ER Emergency Connect Phone Operation
The ClearSounds™CSC50-ER Emergency Connect Phone allows you to ask for help
conveniently when there is an emergency. To activate the function, you need to preset
the emergency connect SOS number and record an emergency connect SOS message,
which will be heard by the person you contact. It is suggested to turn “ON” both the
Remote Audio Monitoring & Auto On Hook features of the CSC50-ER.
Programming emergency connect SOS number
The CSC50-ER Phone provides six (6) emergency connect SOS number memory loca-
tions for setting (18 digits maximum for each memory). Only program the phone to call
someone with whom you have discussed your CSC50-ER Emergency Connect Phone
system and who would expect such a call (such as a friend, relative or neighbor). They will
need to determine if there is a real problem and call for assistance to be sent if necessary.
You should NOT program the CSC50-ER to dial the police or other emergency services
directly.
In the hook position (handset in cradle),
1. Press the MUTE button to access the Special Feature Menu.
2. Using the or arrow buttons, highlight <<SET SOS>>.
3. Press the OK button to confirm.
4. Using the or arrow buttons, scroll to select <<SOS NUMBER>>.
5. Press the OK button.
6. Using the arrow buttons select << SOS NUMBER 1>> or one of the others.
7. Press the OK button to confirm.
8. Enter the emergency connect SOS number, (you can use the Ckey to delete previ-
ous digit).
9. Press the OK button to confirm.
10. To program another emergency connect SOS number when you are in the menu
simply select <<SOS NUMBER 2>>, or one of the others and do the same as
above.
11. When all numbers are programmed, press the Cbutton three (3) times to exit.
Repeat steps 1-9 to change a phone number.
NOTE: If you only want to program one phone number, you should store this number in all
six of the memory locations.
Record an emergency connect SOS message
The person will hear the emergency connect SOS message if the call is answered. You
can record a 10 second message maximum.

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In the hook position,
1. Press the MUTE button.
2. Using the or arrow buttons, highlight <<SET SOS>>.
3. Press the OK button to confirm.
4. Using the or arrow buttons, scroll to select <<SOS SOUND>>.
5. Press the OK button.
6. Using the arrows button select << RECORD SOUND>>.
7. Press the OK button.
8. Record your emergency connect SOS message by speaking clearly into the speak-
erphone at a distance less than 1 ft. You can record up to 10 seconds of speech.
You may wish to use this message or create one of your own to meet your specific
needs: This is Mr. Jones. I have a problem, please press any phone key to talk and
listen in.
9. Press the OK button to stop the recording.
10. Press the C button three (3) times to exit.
Play the emergency connect SOS message
In the hook position,
1. Press the MUTE button.
2. Use the or arrow buttons, highlight <<SET SOS>>.
3. Press the OK button to confirm.
4. Using the or arrow buttons, scroll to select <<SOS SOUND>>.
5. Press the OK button.
6. Using the arrow buttons select << PLAY SOUND>>.
7. Press the OK button to play your emergency connect SOS message.
8. Press the Cbutton three (3) times to exit.
Using the emergency connect phone
After setting the emergency connect SOS number(s) and message, you can use this func-
tion whenever required. Press the red (Emergency button) on the remote band or tele-
phone base. Once an emergency call is dialed, either from the phone or the remote band,
the ClearSounds CSC50-ER immediately begins dialing your pre-programmed emergency
connect SOS numbers. The phone will dial the first emergency connect SOS number. If
there is no response in 30 seconds or if the line is busy, the phone will dial the second
number. If there is still no response in 30 seconds or if the line is still busy, the phone will
dial the next number in turn until all the numbers you set are dialed twice. If someone on
the other end lifts the handset, the phone will play the emergency connect SOS message
you recorded to ask for help. You can press the
X
button on the remote band or STOP
button on the phone base to deactivate the emergency connect SOS function.
When a person answers the phone, they will hear the emergency connect SOS message
playing. The person is required to press one of the keypad keys (0-9, * or #) to confirm that
the emergency connect SOS message has been received and to deactivate the CSC50-
ER from dialing the next number. Next the CSC50-ER Phone will automatically turn ON
the speakerphone allowing the person to speak to the emergency user. Otherwise, the

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CSC50-ER Phone will dial the next emergency connect SOS number automatically.
NOTE: The friend, relative or neighbor whom you have chosen are required to have touch-
tone phone service and a phone that will generate touch-tone code.
Test the CSC50-ER emergency connect phone
1. Make sure the phone numbers and your message have been entered.
2. Call your friends, family or neighbors to let them know you are going to test the
CSC50-ER. Be sure that they understand that this is not a real emergency.
3. After you hang up the phone, press the Remote Band’s Emergency Connect But-
ton.
4. The CSC50-ER will dial the first phone number. Shortly after it dials the number, the
CSC50-ER starts to play its message.
5. If the person it calls doesn’t answer within about 30 seconds or answers but doesn’t
press a number key, the CSC50-ER calls the next number. If the called person
presses a number key on the phone, the recorded message stops and he/she can
listen in as well as speak directly to you through the speakerphone.
6. To turn off or hang up, press
X
or
STOP button on your band remote or on the
phone base.
Test your CSC50-ER emergency connect remote band every month
At least once per month you should test your remote band’s emergency connect button by
following the directions above.
If your remote band does not work reliably from locations where it has worked before, you
should immediately replace the battery (see page #37) and check to be sure the phone’s
antenna is in its proper placement.
To Cancel The CSC50-ER Emergency Connect Call
In case of a false alarm or mistaken activation, press the
STOP or
X
button on the
CSC50-ER phone base or on the remote band.
Advanced CSC50-ER Emergency Connect
Phone Operation
REMOTE AUDIO MONITORING
If a family member or friend to whom you’ve given your Monitor Access Code becomes
worried about you or wants to call back after they have called 911 for help, this feature
allows them to call you. They can turn on the speakerphone of your CSC50-ER remotely
and listen in or talk to you. If everything is all right, you just answer the phone in a normal
manner. If you need assistance, they can stay on the line until help arrives.

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IMPORTANT: This feature will not work with answering machines or voice mail services.
All answering machine or systems connected to the same phone number as your CSC50-
ER must be unplugged.
Activate the Remote Audio Monitoring Feature
In the hook position,
1. Press the MUTE button.
2. Using the or arrow buttons, highlight <<SET SOS>>.
3. Press the OK button to confirm.
4. Using the or arrow buttons, scroll to select <<AUTO TURN>>.
5. Press the OK button.
6. Using the arrow buttons select << ON>> (“OFF” to deactivate).
7. Press the OK button.
8. Press the Cbutton twice (2) times to exit.
Setting/Modifying Remote Audio Monitoring Access PIN Code
This feature sets the speakerphone to identify the selected number for Remote Audio
Monitoring. The Access PIN code is factory preset to the sequence 1234. If you wish to
modify it, follow these steps:
In the hook position,
1. Press the MUTE button.
2. Using the or arrow buttons, highlight <<SET SOS>>.
3. Press the OK button to confirm.
4. Using the or arrow buttons scroll to select <<PIN CODE>>.
5. Press the OK button.
6. Use the Cbutton to delete preset digits.
7. Enter your new code (max 4 digits) and press the OK button.
8. Press the Cbutton twice (2) times to exit.
Using the Remote Audio Monitoring Feature
The following instructions are for someone to call you, the CSC50-ER Emergency Con-
nect user, to call back after responding to your initial emergency call or in case they did
not hear from you as expected. Please give a copy of these important instructions to the
appropriate persons for quick reference.
1. Provide your selected callers with a Caller PIN code.
2. Dial as you would a regular phone call. You will hear a “beep” after 10 dialing
tones.
3. You will have 10 seconds to enter the Remote Audio Monitor Access PIN Code on
your keypad (the access code is 1234 unless it has been changed). This turns on
the speakerphone of the CSC50-ER phone and allows you to listen in and have a
two-way conversation.
4. Every two (2) minutes, you will hear another “beep” and will need to press any of the
0-9 keys to continue; otherwise the CSC50-ER will hang up.

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AUTO ON HOOK
When the Auto On Hook feature is ON, Your ClearSounds CSC50-ER will automatically
disconnect the line after 5 - 8 minutes if the phone is left off the hook. This will restore your
line to be able to receive another call even if you leave the handset off the base.
In the hook position,
1. Press the MUTE button to access the Programming Menu.
2. Using the or arrow buttons, highlight <<SET PHONE>> then press the
OK button to confirm.
3. Using the or arrow buttons, scroll to select <<AUTO ON HOOK>> and
press the OK button.
4. Using the arrow buttons, choose <<ON>> or <<OFF>>.
5. Press the OK button.
6. Press the Cbutton twice to exit.
CSC50-ER Phone Operation
MAKING AND RECEIVING A CALL
Making A Call Using The Handset
1. To make a call, lift the handset, listen for a dial tone and adjust your Volume & Tone
Settings. (See page 23 for details on the amplification functions)
2. To dial a number you can:
a. Dial a number from the keypad
b. Press one of the Priority or Memory dial buttons (See pages 14-15 for instructions
on programming Priority/Memory Dial Buttons)
c. Dial from your Phone Book or Caller ID (See page 34 for instructions on setting up
your Phone Book.)
3. On completion of the call, carefully replace the handset in the cradle.
Receiving/Answering A Call Using The Handset
1. While the phone is ringing, simply lift the handset and speak.
2. Adjust your Volume and Tone Settings if needed (See page 23 for assistance)
3. On completion of the call, carefully replace the handset in the cradle.
USING THE SPEAKERPHONE
Your CSC50-ER Emergency Connect Telephone is also a full Speakerphone that offers
volume adjustment up to +15dB. This allows you to hear and speak hands-free.
Making A Call Using The Speakerphone
1. Press the “SPKR” (speakerphone) button for dial tone.
2. Adjust the volume to fit your needs. Move the Volume Adjustment Switch located to
the left side of the telephone beside the speaker (See diagram #20).
3. To dial a number you can: