ClearSounds Freedom Phone CSC1000 User manual

1 – ENGLISH
Operating Manual
ClearSounds®CSC1000
Amplified Freedom Phone™
with Full ClearDigital Power™
FRANÇAIS ESPAÑOL ENGLISH

2 – ENGLISH
TABLE OF CONTENTS
PRIOR TO USE
Congratulations..........................................................pg. 4
Important Safety Instructions............................... pg. 4-6
Location of Controls ............................................... pg. 7-9
Keys Descriptions ....................................................pg. 10
Installation Steps ..............................................pg. 11-14
BASIC TELEPHONE FUNCTIONS
Amplification .....................................................pg. 14-15
Ringer Setting....................................................pg. 16-17
Visual Indicator .......................................................pg. 18
Hearing Aid and Cochlear Implant Users.................pg. 18
Speakerphone..........................................................pg. 18
Answer a Call .....................................................pg. 18-19
Make a Call ........................................................pg. 19-21
MENU NAVIGATION/TELEPHONE SETTING
Menu........................................................................pg. 22
Dialing Mode............................................................pg. 23
Menu Keys Tones ...............................................pg. 23-24
Talking Dialing .........................................................pg. 24
Talking Review...................................................pg. 24-25
One-Touch Memory............................................pg. 25-26
Inserting Photos......................................................pg. 27
Mute, Redial, Hold and Call Waiting ..................pg. 27-29
DISPLAY SETTING
Set Contrast .............................................................pg. 30
Set Hour.............................................................pg. 31-32
Set Date.............................................................pg. 31-32
Set Weekday ............................................................pg. 32
LCD Description..................................................pg. 32-33
Reviewing Voice Mail Messages ........................pg. 33-34

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CALLER ID
General Information.................................................pg. 34
Receiving & Storing Caller ID Records...............pg. 34-35
Talking Caller ID.......................................................pg. 35
Caller ID on Call Waiting ..........................................pg. 36
Review Caller ID.......................................................pg. 36
Dial from Caller ID ...................................................pg. 37
Delete Caller ID .......................................................pg. 37
Store Caller ID ...................................................pg. 37-38
ANSWERING MACHINE
General Information/Keys Descriptions ...................pg. 38
Turn On/Off Answering Machine..............................pg. 39
Outgoing Message.............................................pg. 39-41
Record a Memo..................................................pg. 41-42
Play Message.....................................................pg. 42-43
Security ID and Remote Access .........................pg. 44-45
PHONEBOOK
General Information...........................................pg. 45-46
Add Phonebook Entries......................................pg. 46-47
View Phonebook Entries ..........................................pg. 48
Dial a Phonebook Number .......................................pg. 48
Delete, Erase and Edit Phonebook Entries.........pg. 48-49
VIP Setting ..............................................................pg. 49
TROUBLESHOOTING GUIDE
TECHNICAL SPECIFICATIONS
REGULATORY COMPLIANCE
Important FCC Information for Customers

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INDUSTRY CANADA
WARRANTY POLICY
Congratulations on your purchase of the CSC1000 phone
from ClearSounds Communications®. Please read this User
Manual carefully in order to get the best use out of your new
telephone. This phone is designed for individuals with mild to
severe hearing loss. Keep this manual near the telephone for
easy reference.
Please visit our website at www.clearsounds.com to register
your product, download additional manuals and review trouble-
shooting tips.
Be sure to save your sales receipt as your proof of purchase
should you need warranty service.
Warranty Service – This product is designed to provide years
of quality service. However, if there is a malfunction and the
troubleshooting recommendations on pages 50-51 do not
resolve the problem, follow the warranty procedure on pages
56-57.
█IMPORTANT SAFETY INSTRUCTIONS
Read and understand the Installation Guide and User Manual.
Whenusing yourtelephoneequipment,basicsafetyprecautions
should always be followed to reduce the risk of fire, electric
shock and injury to person, including the following:
WARNING: The CSC1000 Phone is capable of amplifying
sounds to a loud volume. It is important to instruct all potential
users of its proper operation. It is advised to adjust the volume
control to the minimum level (Low) when not in use and alert
other users that hearing damage can potentially result from
misuse.
PRIOR TO USE

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WARNING: Use only the power supply indicated in the User’s
Manual.
WARNING: To avoid the possibility of electrical shock, do not
use this product near water (For example, near a bathtub, wash
basin, kitchen sink or laundry tub, in a wet basement or near
a swimming pool) while in the bathtub or shower or when you
are wet. If the phone becomes submerged in water, do not
attempt to retrieve it until after you have unplugged the AC
adapter from the electrical outlet and the line cord from the
modular wall jack. Do not plug the phone back in until it has
dried completely.
WARNING: Avoid using the telephone during electrical storms.
There may be a remote risk of electric shock from lightning.
If the electrical storm is present in your immediate area,
possibility of electrical shock exists.
WARNING: Do not use the phone if you suspect a gas leak in
the area. The phone’s electrical contact could create a spark,
which could ignite any heavy concentration of leaking gas.
WARNING: When cleaning, unplug the phone first, and then
use a damp cloth to wipe. Do not use liquid cleaners or aerosol
cleaners on the telephone.
WARNING: No telephone should ever be placed near an open
radiator or heating register.
WARNING: Occasionally a power surge can occur on electrical
lines without warning. With any electrical device that you plug
into an outlet, it is suggested you use a surge protector. A
surge protector will prevent power surges from damaging your
telephone. Surge protectors are simple devices available at
your local hardware store.
WARNING: Do not overload wall outlets or extension cords as
this can increase the risk of fire or electrical shock.

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WARNING: Never push any object through the slots in the
telephone. They can touch dangerous voltage points or short
out parts that could results in risk of fire or electrical shock.
WARNING: Do not cover slots and opening on the units, they
are needed for ventilation and protection against overheating.
WARNING: Stop using the telephone if dropped or if it becomes
damaged.
WARNING: If you or a member of your household has a
pacemaker or other medical devices, consult your physician
or the manufacturer of the pacemaker or medical device
before using this product. The product should be used in
accordance with the guidelines provided by your physician or
the manufacturer of the pacemaker or medical device.
WARNING: Ring volume is very loud and can damage your
hearing. Never put your ear close to the ringer.
Hearing Aid Compatibility (HAC)
This telephone meets the FCC standards for Hearing Aid
Compatibility.
IMPORTANT: YOUR RECEIPT IS PART OF YOUR WARRANTY
AND MUST BE RETAINED AND PRODUCED IN THE EVENT OF A
WARRANTY CLAIM.
PLEASE SAVE THESE INSTRUCTIONS

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█LOCATION OF CONTROLS
Diagram 1
01. Hook Switch 16. Headset Key
02. Handset Hanger Tab 17. Message waiting /
03. Large LCD/Caller ID Screen New call LED
04. Left Soft Key 18. In Use LED Indicator
05. Right Soft Key 19. Visual Phone Ringer
06. Up/Down Scroll 20. Microphone
07. Handset Tone Control 21. Speakerphone Key
08. Handset Volume Control 22. Redial Key
09. Play/Stop Key 23. Amplify Activation Key
10. Next Key 24. Emergency Memory Key
11. Previous Key 25. Prog – Program Key
12. Delete Key 26. (8) 1-Touch Photo Memory
13. MEMO Key Dial Keys
14. Voice Mail Key 27. Lighted Keypad
15. Call Waiting Key 28. Speaker
1 2
3
7
8
6
4
9
5
10
11
12
13
14
15
16
21
17
19
18
202325 222426
28
27

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LOCATION OF CONTROLS (continued)
BACK SIDE
LEFT SIDE RIGHT SIDE
34
35
36
37
38
39
29 30 31 32 33
LEFT SIDE
34. Audio (3.5mm) Headset/
Neckloop Jack
35. Telephone (2.5mm)
Headset /Neckloop Jack
36. Handset Cord Jack
RIGHT SIDE
37. ON/OFF New Call/Voice
Mail Indicator Switch
38. Speakerphone and Ringer
Volume Controls
39. Memory Card (Record Speed
Dial Names/Numbers)
Diagram 2
Diagram 3 Diagram 4

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BACK SIDE
29. Port for (optional)
ClearSounds Bed Shaker
30. RINGER - Strobe & Shaker /
Only Shaker / Only Strobe
31. Amplification Reset Override
Switch (ON/OFF)
32. AC Power Adapter Jack
33. Phone Line Cord Jack
UNDERSIDE
39. Memory Card
40. Back Light ON/OFF Switch
41. Wall Mount Keyhole Slots
42. Empty Compartment
UNDERSIDE
39
40
42
41
WALL PLATE
ADAPTER
HANDSET
Diagram 5

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(21) Make/Answer/End a call
Activates the speakerphone if
pressed during a call, as
described on page 18
(22) Last number redial, as
described on page 27 or insert
a pause when pre-dialing a
number
(6) Up or Down or scroll for menu
options. Enter the CID book, as
described on page 36
Soft Keys (4 & 5) Perform the function
indicated by the text immediately over it
(on the bottom line of the display).
(23) Press to add an extra level of
amplification & tone
(14) Voice Mail phone number
(24) Emergency phone number
(25) Use to store numbers
(15) To disconnect a call and
re-establish dial tone or to
switch over to another caller if
you use call waiting
Please Note: Telephone Answering
Machine Keys Descriptions are found on
page 38.
█KEYS DESCRIPTIONS

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█INSTALLATION STEPS
Installation of your ClearSounds® CSC1000 Amplified
Freedom Phone™ with Full ClearDigital™ Power is easy.
There are some basic steps you need to take when you set-up
your phone for the first time.
1.Check parts list
2.Pre-select auxiliary features:
a. AMPLIFICATION: Amplify Override ON / OFF
b. RINGER: Strobe & Shaker / Only Shaker / Only
Strobe
3.Installation
If at any time you have questions about your telephone
after reading this manual, please contact our ClearSounds®
Customer Service Department at 1-800-965-9043.
1. PARTS CHECKLIST
Check the contents of the box - The CSC1000 should contain:
1.Handset and handset cord
2.Phone base
3.Telephone line cords (one 6 inch and one 6 ft cord)
4.AC Adapter (7.5V/500mA)
5.Wall plate adapter
6.User’s Manual
7.Photo Template
2. PRE-SELECT AUXILIARY FEATURES: Ifyouplanon mounting
your phone on the wall, you may want to consider setting up
the Amplification Override Switch (page 15) and Ringer Switch
(pages 16-17).
3. PHONE INSTALLATION
The phone should be located in an area where it is easy to see
the visual display and lighted ringer. Choose an area near a
telephone wall jack (RJ11C) and power outlet. The telephone
may be placed on a shelf or table or may be fixed to the wall
using the wall plate adapter (mounting bracket). To avoid

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potential interference, the phone should not be located near
electronic equipment, such as personal computers, television
or microwave ovens.
Begin by removing the clear plastic Caller ID protective tab.
This film tab is only for display and to protect your Caller ID
display during shipping.
Desk / Table Mounting
1.Plug the AC power adapter into the jack on the back of
the telephone. Wait until the phone is completely setup
before plugging the AC adapter into the electrical outlet
or surge protector. NOTE: The adapter is required for the
telephone to work correctly.
2.Connect one end of the 6 ft telephone cord to the line
jack on the back of the phone and connect the other end
to a modular phone jack.
3.Connect one end of the coiled handset cord to the handset
and the other end to the phone base.
4.Lift the handset and listen for the dial tone. If you don’t
hear a dial tone, re-check all the installation steps.
Wall Mounting
Desk tab
position Wall mount tab position
Diagram 6 Diagram 7 Diagram 8

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1. Slide the handset hanger tab out and reverse its position
(rotate it 180 degrees). Slide it back into place so that
the hook points up (see Diagram 6).This will keep the
handset from falling out of the cradle when it is mounted
on the wall.
2.Plug the AC power adapter into the jack on the back of
the telephone. Wait until the phone is completely setup
before plugging the AC adapter into the electrical outlet
or surge protector. NOTE: The adapter is required for
the telephone to work correctly.
3.Plug the 8-inch short phone cord into the telephone
jack on the phone, run the phone cord underneath the
wall plate adapter and through the opening. The excess
telephone line can be positioned into the recessed area
on the bottom of the mounting plate.
4.Insert the wall plate adapter by holding the wall plate
adapter so that the raised mounting pins line up with the
phone’s keyholes on the back. Once the holes are lined
up, push the wall plate adapter in towards the phone and
then slide the plate upwards until it is securely seated
on the phone (see Diagram 7).
5.With the wall plate adapter installed, plug the 8-inch
short phone cord into the jack on the wall.
Screw head
Wall
Diagram 9 Diagram 10

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6.Holding the phone slightly above the mounting screws
on the wall jack, push the phone against the mounting
screws so they are hooked into upper and lower keyhole
slots on the back of the phone. Slowly slide the phone
down until it snaps into place (see Diagram 8).
7.When mounting the phone on dry wall without a standard
telephone wall plate, install 2 self-tapping screws (not
supplied) at a distance of 167.5 mm (6½ inches) from
each other and located on a vertical line. Place the
phone onto the screw-heads and slide down to secure
(see Diagram 9 & 10).
8.Plug the AC power adapter into the electrical outlet.
CAUTION: To reduce risk of personal injury, fire, or
damage use only the adapter provided (MODEL AD-
101UA) listed in the user’s guide.
9.Connect the handset using the coiled handset cord and
listen for a dial tone. If you hear a dial tone, your phone
is ready to use. If there is no dial tone, check all your
cords to make sure they are plugged in securely and re-
check installation steps.
█Using the Amplification Function
Your ClearSounds®CSC1000 is equipped with a specialized
amplification function designed to adjust to your needs.
You may press the Amplify key to temporarily increase the
volume of the handset during a call. To return to normal, press
the key again. Volume levels will also return to normal when
the handset is replaced on the base after the call. Once the
Amplify key is pressed, an extra level of amplification and
tone enhancement is added. During a call, adjust the Volume
control and Tone control on the front panel of the phone to fit
the levels to your hearing requirements. The volume control
BASIC TELEPHONE FUNCTIONS

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provides up to 15 dB of volume before the Amplify key is
activated. Once the Amplify key activated, the phone will
provide up to 55 dB of amplification and tone adjustment.
Please Note: The Amplify key controls both the loudness &
tone frequency of the handset.
Using the Amplification Reset Override Switch (#31)
The ClearSounds® CSC1000 is designed with unique features
to protect users from being exposed to dangerous sound
levels. You are able to switch between automatic or manual
amplification, and you should select the setting that best suits
your needs.
Set ON – When the Amplification Reset Override Switch is set
to ON, the amplify function will be ON every time a call starts.
The user will no longer need to remember to press the Amplify
key with every telephone conversation. When the phone hangs
up, the amplify setting will remain ON.
Set OFF – When the Amplification Reset Override Switch is set
to OFF, the amplify function will be OFF every time a call starts.
This allows people who do not require the level of amplification
offered on the phone to use it. Every time a call starts, the
user will need to press the Amplify key in order to gain the
extra level of amplification and tone control. When the phone
hangs up, the Amplify key will reset to OFF.
Important: You may manually turn ON and OFF the amplify
function during a conversation by simply pressing the Amplify
key.
NOTE: Your ClearSounds® CSC1000 comes from the factory
preset in the OFF position. If you would like to override the
factory preset, simply change the selection on the back of the
phone to ON (see diagram 2).

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█Ringer Setting
You can adjust the ringer of your phone as high as +95 dB.
There are 2 methods to set this feature.
Method 1 (Volume Only):By adjusting volume on the
right side of the phone
In standby mode, you can adjust the ringer volume by using
the Volume Control V- or V+ on the right side of the phone.
The display will show the current level. For example: Ringer
LOW. You will also hear the audible ringer at each level you
select.
Method 2 (Volume and Custom Features):By using
the Menu
You can select your own ring tone and adjust the day and night
volume. You can also adjust the volume to “OFF” in order to
turn off the ringer. “Day volume” is 6 a.m. to 10 p.m. and
“Night volume” is 10 p.m. to 6 a.m.
1.Press the Menu soft key to display the main menu list.
2.Press ▼to scroll to Set Phone and then press the Select
soft key.
3.Press the Select soft key to access Set Ring. The display
shows Day volume: Press the Change soft key repeatedly
to choose from Low, Medium, High and Off. Every time
you press the Change soft key, the phone rings with the
selected volume. Press the Save soft key to confirm and
return to the previous menu or press ▼to confirm and
move to the next selection.
4.Press ▼to set the Night volume. Use the same method
as you set the Day volume. Press ▼to set the Ringer
tone.
5.Press the Change soft key to select the desired Ringer
Tone. Press the Change soft key repeatedly to choose

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from Standard, Wilhelm Tel, Small world, Prelude, Love
is blue, Ashita, NO4, NO5, NO1, NO2, Fuga. Each time
you press the Change soft key, the phone rings with the
selected ring tone. Press the Save soft key or press ▼
to set the VIP tone.
6.If you set the VIP (Very Important Person) tone, when a
new call comes in, and the caller’s number has already
been stored in the phonebook, the phone will ring with
the VIP tone selected. Use the same method as you set
the Ringer Tone. Press the Save soft key or press ▼to
set the Keypad tone. (Additional information can be
found on page 49).
Other Ringer Alert Options: Strobe & Shaker / Only Shaker /
Only Strobe (#30) Your telephone incorporates several options
to alert you that the phone is ringing. The loud, adjustable
ringer as well as the bright strobe and optional bed shaker or
any combination of these allows you to customize the phone
to fit your needs.
Your phone is equipped with a bright strobe light that can flash
a very bright strobe when the phone rings. If you have selected
the strobe to be ON, it will flash on all volume levels.
Your phone is equipped with a 3.5mm vibrating alert jack for an
optional bed shaker (purchased separately) to alert you when
the phone is ringing. Simply plug it into the shaker jack and
place it between your mattress and box spring or under the
cushion of a chair. When the phone rings, the pad will vibrate
with each ring of the phone.
NOTE: Your ClearSounds® CSC1000 comes from the factory
preset to both Strobe & Shaker position. If you would like to
override the factory preset, simply change the selection on the
back of the phone (see Diagram 2).

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█Using your Visual Indicator
The red flashing visual indicator on the base will flash to alert
you to new calls received or if you have a voice mail message
waiting from your service provider. To turn this feature OFF,
see page 34.
█Using your Phone with Hearing Aids and Cochlear
Implants
Your phone can be used with hearing aids and cochlear implants
equipped with a telecoil (T-coil). Adjust your hearing aid “T-
switch” to the “T” position. Make sure to hold the handset
close to your T-coil.
█Using your Speakerphone
For optimal speakerphone performance, avoid the following:
• Areas with high background noise (The microphone might
pick up these sounds and prevent the speakerphone from
going into the receiving mode when you finish talking).
• Surfaces affected by vibration.
• Recessed areas such as in a corner, under a cupboard, or
next to a cabinet, which can generate an echo effect.
█Answering a Call
NOTE: Make sure the ringer switch is set to HI, MED or LO, or
the phone will not ring. If you have selected the strobe to be
ON, it will flash on all settings.
Using the Handset
1.To answer a call, lift the handset and speak.
2.Adjust your volume and tone settings if needed.
3.To end the call, replace the handset on the base.
Using the Speakerphone
1.To answer a call, press the Speaker key on the base.

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2.Adjust your volume by using the volume control V- or
V+ located on right side of the phone.
3.To end the call, press the Speaker key again on the
base.
Using a Headset or Neckloop (see page 20)
█Making a Call
Using the Handset
1.To make a call, lift the handset and listen for a dial tone.
2.You can dial a number manually or press one of the
memory dial keys once programmed. If you make a
mistake while entering a number, press the Clear soft
key to delete it or hang up and begin again.
3.Adjust your volume and tone settings if needed.
4.When finished, hang up the handset.
Using the Speakerphone
1.Press the Speaker key on the base and listen for a dial
tone.
2.Dial the number you want to call. If you make a mistake
while entering a number, press the Clear soft key to
delete it or hang up and begin again
3.Adjust your volume by using the volume control V- or V+
located on right side of the phone.
4.When finished, press the Speaker key to hang up.

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5.To change back from speakerphone to handset use, simply
pick up the handset to disable the speakerphone. The
speakerphone indicator turns OFF.
6.To change back from handset to speakerphone, simply
press the Speaker key and then hang up the handset.
The speakerphone indicator turns ON and the handset is
disabled.
Using Audio and Telephone Neckloop/Headset Jacks
Your phone is equipped with both Audio and Telephone Headset
jacks, providing total flexibility and multi-functionality. Both
jacks are amplified, allowing you to adjust both the tone
and volume. These jacks accommodate a variety of optional
accessories including neckloops, headphones, earbuds,
silhouettes, cellular accessories and cochlear patchcords* (not
included).
*Caution: Before plugging any cord into your cochlear implant
processor, you should consult your implant manufacturer.
The Audio Neckloop/Headset Jack - the 3.5mm Audio
Neckloop/Headset jack allows you to listen through your device
while speaking into the handset or speakerphone.
Telephone Headset Jack - the 2.5mm telephone jack can
accommodate many hands-free headsets. By using this jack,
you can listen and speak through your hands-free headset.
NOTE: When a 2.5mm audio device is plugged in, the audio
signal to the handset & speakerphone will now be transferred
to the audio device. No output on the handset or speakerphone
will be heard.
1.Plug your neckloop, headphones, headset or other
accessory into the Audio jack or Telephone headset
jack.
2.If you are using the 3.5mm Audio jack and want to speak