Clevo N350TW User manual

Contents
About this Concise User Guide .........................................................1
System Startup ..................................................................................4
Intel® Optane™ ................................................................................5
System Map: Front View with LCD Panel Open .............................7
LED Indicators ..................................................................................8
Keyboard ...........................................................................................9
Control Center .................................................................................11
System Map: Front, Rear, Bottom & Top Views ...........................14
System Map: Left & Right Views ..................................................15
Windows 10 Start Menu, Context Menu, Taskbar, Control Panel and
Settings ............................................................................................16
Video Features ................................................................................17
Audio Features ................................................................................18
Power Options .................................................................................18
Driver Installation ...........................................................................19
Fingerprint Reader ..........................................................................20
TPM ................................................................................................21
Intel® vPro™ Technology ..............................................................22
4G Module (Option) .......................................................................23
Troubleshooting ..............................................................................24
Specifications ..................................................................................25
Docking Station (Option) ................................................................27
Inhalt
Über das Ausführliche Benutzerhandbuch .....................................39
Schnellstart ......................................................................................42
Intel® Optane™ ..............................................................................43
Systemübersicht: Ansicht von vorne mit geöffnetem
LCD-Bildschirm .............................................................................45
LED-Anzeigen ................................................................................46
Tastatur ...........................................................................................47
Control Center .................................................................................49
Systemübersicht: Ansicht von vorne, hinten, unten & oben ...........52
Systemübersicht: Ansicht von links und rechts ...............................53
Start-Menü, Kontextmenü, Taskleiste, Systemsteuerung und Einstel-
lungen von Windows 10 ..................................................................54
Grafikfunktionen .............................................................................55
Audiofunktionen ..............................................................................56
Energieoptionen ..............................................................................56
Installation der Treiber ....................................................................57
Fingerabdruckleser ..........................................................................58
TPM .................................................................................................59
Intel® vPro™ Technology ..............................................................60
4G-Modul (Option) .........................................................................61
Fehlerbehebung ...............................................................................62
Technische Daten ............................................................................63
Docking Station (Option) ................................................................65
Sommaire
A propos de ce Guide Utilisateur Concis ........................................77
Guide de démarrage rapide .............................................................80
Intel® Optane™ ..............................................................................81
Carte du système: Vue de face avec l’écran LCD ouvert ...............83
Indicateurs LED ..............................................................................84
Clavier .............................................................................................85
Control Center .................................................................................87
Carte du système: Vues de face, arrière, dessous et dessus ............90
Carte du système: Vues de gauche et droite ....................................91
Menu Démarrer, Menu contextuel, Barre des tâches, Panneau de
Configuration et Paramètres de Windows 10 ..................................92
Caractéristiques vidéo .....................................................................93
Caractéristiques audio .....................................................................94
Options d’alimentation ....................................................................94
Installation du pilote ........................................................................95
Lecteur d'empreintes digitales .........................................................96

TPM ................................................................................................97
Technologie Intel® vPro™ .............................................................98
Module 4G (Option) .......................................................................99
Dépannage .....................................................................................100
Spécifications ................................................................................101
Station d’accueil (Option) .............................................................103
Contenidos
Acerca de esta Guía del Usuario Concisa .....................................115
Guía rápida para empezar .............................................................118
Intel® Optane™ ............................................................................119
Mapa del sistema: Vista frontal con panel LCD abierto ...............121
Indicadores LED ...........................................................................122
Teclado ..........................................................................................123
Control Center ...............................................................................125
Mapa del sistema: Vistas frontal, posterior, inferior y superior ..128
Mapa del sistema: Vistas izquierda y derecha ..............................129
Menú Inicio, Menú contextual, Barra de tareas, Panel de Control y
Configuración de Windows 10 .....................................................130
Parámetros de vídeo ......................................................................131
Características de audio ................................................................132
Opciones de energía ......................................................................132
Instalación de controladores .........................................................133
Lector de huellas digitales ............................................................134
TPM ..............................................................................................135
Intel® vPro™ Technology ............................................................136
Módulo 4G (Opción) .....................................................................137
Solución de problemas ..................................................................138
Especificaciones ............................................................................139
Docking station (Opción) ..............................................................141
Sommario
Informazioni su questa guida rapida .............................................153
Guida di avvio rapido ....................................................................156
Intel® Optane™ ............................................................................157
Descrizione del sistema: Vista anteriore con pannello
LCD aperto ....................................................................................159
Indicatori LED ...............................................................................160
Tastiera ..........................................................................................161
Control Center ...............................................................................163
Descrizione del sistema: Vista anteriore, posteriore, inferiore e
dall'alto .........................................................................................166
Descrizione del sistema: Vista sinistra e destra ............................167
Menu Start, Menu contestuale, Barra delle applicazioni, Pannello
di controllo e Impostazioni di Windows 10 ..................................168
Funzioni video ...............................................................................169
Funzionalità audio .........................................................................170
Opzioni risparmio energia .............................................................170
Installazione driver ........................................................................171
Lettore d’impronte digitali ............................................................172
TPM ...............................................................................................173
Intel® vPro™ Technology ............................................................174
Modulo 4G (Opzione) ...................................................................175
Risoluzione dei problemi ..............................................................176
Specifiche tecniche ........................................................................177
Docking station (Opzione) ............................................................179

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English
About this Concise User Guide
This quick guide is a brief introduction to getting your system started. This is a supplement, and not a substitute for the
expanded English language User’s Manual in Adobe Acrobat format on the Device Drivers & Utilities + User’s Manual
disc supplied with your computer. This disc also contains the drivers and utilities necessary for the proper operation of
the computer (Note: The company reserves the right to revise this publication or to change its contents without notice).
Some or all of the computer’s features may already have been setup. If they aren’t, or you are planning to re-configure
(or re-install) portions of the system, refer to the expanded User’s Manual. The Device Drivers & Utilities + User’s
Manual disc does not contain an operating system.
Regulatory and Safety Information
Please pay careful attention to the full regulatory notices and safety information contained in the expanded User’s Man-
ual on the Device Drivers & Utilities + User’s Manual disc.
© September 2018
Trademarks
Intel is a trademark/registered trademark of Intel Corporation.
Windows is a registered trademark of Microsoft Corporation.

FCC Statement
This device complies with Part
15 of the FCC Rules. Operation
is subject to the following two
conditions:
1.This device may not cause
harmful interference.
2.This device must accept any
interference received, includ-
ing interference that may
cause undesired operation.

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English
Instructions for Care and Operation
The computer is quite rugged, but it can be damaged. To pre-
vent this, follow these suggestions:
•Don’t drop it, or expose it to shock. If the computer falls, the
case and the components could be damaged.
•Keep it dry, and don’t overheat it. Keep the computer and
power supply away from any kind of heating element. This is an
electrical appliance. If water or any other liquid gets into it, the
computer could be badly damaged.
•Avoid interference. Keep the computer away from high capacity
transformers, electric motors, and other strong magnetic fields.
These can hinder proper performance and damage your data.
•Follow the proper working procedures for the computer. Shut
the computer down properly and don’t forget to save your work.
Remember to periodically save your data as data may be lost.
Servicing
Do not attempt to service the computer yourself. Doing so may
violate your warranty and expose you and the computer to
electric shock. Refer all servicing to authorized service person-
nel. Unplug the computer from the power supply. Then refer
servicing to qualified service personnel under any of the fol-
lowing conditions:
• When the power cord or AC/DC adapter is damaged or frayed.
• If the computer has been exposed to any liquids.
• If the computer does not work normally when you follow the
operating instructions.
• If the computer has been dropped or damaged (do not touch the
poisonous liquid if the LCD panel breaks).
• If there is an unusual odor, heat or smoke coming from your com-
puter.
Safety Information
• Only use an AC/DC adapter approved for use with this computer.
• Use only the power cord and batteries indicated in this manual.
Do not dispose of batteries in a fire. They may explode. Check
with local codes for possible special disposal instructions.
• Do not continue to use a battery that has been dropped, or that
appears damaged (e.g. bent or twisted) in any way. Even if the
computer continues to work with a damaged battery in place, it
may cause circuit damage, which may possibly result in fire.
• Make sure that your computer is completely powered off before
putting it into a travel bag (or any such container).
• Before cleaning the computer, make sure it is disconnected from
any external power supplies, peripherals and cables. It is advis-
able to also remove your battery in order to prevent accidentally
turning the machine on.
• Use a soft clean cloth to clean the computer, but do not apply
cleaner directly to the computer. Do not use volatile (petroleum
distillates) or abrasive cleaners on any part of the computer.
• Do not try to repair a battery pack. Refer any battery pack repair
or replacement to your service representative or qualified service
personnel.
• Note that in computer’s featuring a raised LCD electro-plated
logo, the logo is covered by a protective adhesive. Due to general
wear and tear, this adhesive may deteriorate over time and the
exposed logo may develop sharp edges. Be careful when handling
the computer in this case, and avoid touching the raised LCD
electro-plated logo. Avoid placing any other items in the carrying
bag which may rub against the top of the computer during trans-
port. If any such wear and tear develops contact your service cen-
ter.

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English
Polymer Battery Precautions
Note the following information which is specific to polymer
batteries only, and where applicable, this overrides the general
battery precaution information.
• Polymer batteries may experience a slight expansion or swelling,
however this is part of the battery’s safety mechanism and is not a
cause for concern.
• Use proper handling procedures when using polymer batteries.
Do not use polymer batteries in high ambient temperature envi-
ronments, and do not store unused batteries for extended periods.

Battery Disposal & Caution
The product that you have purchased contains a recharge-
able battery. The battery is recyclable. At the end of its use-
ful life, under various state and local laws, it may be illegal
to dispose of this battery into the municipal waste stream.
Check with your local solid waste officials for details in your
area for recycling options or proper disposal.
Danger of explosion if battery is incorrectly replaced. Re-
place only with the same or equivalent type recommended
by the manufacturer. Discard used battery according to the
manufacturer’s instructions.

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English
System Startup
1. Remove all packing materials.
2. Place the computer on a stable surface.
3. Insert the battery and make sure it is locked in position.
4. Securely attach any peripherals you want to use with the computer
(e.g. keyboard and mouse) to their ports.
5. When first setting up the computer use the following procedure
(as to safeguard the computer during shipping, the battery will be
locked to not power the system until first connected to the AC/DC
adapter and initially set up as below):
• Attach the AC/DC adapter cord to the DC-In jack on the left of the
computer, then plug the AC power cord into an outlet, and connect
the AC power cord to the AC/DC adapter and leave it there for 6
seconds or longer.
• Remove the adapter cord from the computer’s DC-In jack, and
then plug it back in again; the battery will now be unlocked.
6. Use one hand to raise the lid/LCD to a comfortable viewing angle (do
not exceed 180 degrees - or 130 degrees if the system is docked to
the docking station or has a 9 cell battery inserted)
; use the other
hand (as illustrated in Figure 1) to support the baseof the computer
(Note: Never lift the computer by the lid/LCD).
7. Press the power button to turn the computer “on”.
System Software
Your computer may already come with system software pre-
installed. Where this is not the case, or where you are re-con-
figuring your computer for a different system, you will find
this manual refers to Microsoft Windows 10.
Intel® Optane™ Support
You need to setup Intel® Optane™ before installing your Windows 10 operating system (see Intel® Optane™ on
page 5).
Figure 1
Opening the Lid/LCD/Computer with AC/
DC Adapter Plugged-In

Shut Down
Note that you should always
shut your computer down by
choosing the Shut down
command in Windows (see
below). This will help pre-
vent hard disk or system
problems.
1. Clickthe
Start
Menu
icon .
2. Clickthe
Power
item .
3. Choose
Shut Down from the
menu.
180 ﾟ

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Intel® Optane™
Intel® Optane™ is a combination of a compatible mem-
ory device and Intel Rapid Storage Technology soft-
ware. This combination is designed to speed up your
system performance by caching boot data, executables,
frequently accessed data and system page files to a non
volatile, low latency Intel® Optane™ SSD.
Contact your distributor or supplier to see if your system
supports this technology.
If you are reinstalling a system that has previously been
setup in RAID Mode, make sure you have disabled the In-
tel Optane Memory (see Disabling Intel® Optane™ on
page 6).
Intel® Optane™ Setup
You need to setup Intel® Optane™ before installing your
Windows 10 operating system, and you will need to pre-
pare the following in order to do so.
• The Microsoft Windows 10 OS DVD.
• An Intel® Optane™ SSD installed in your system.
• The Device Drivers & Utilities + User’s Manual disc.
1. Start-up your notebook computer and press F2 to enter the
BIOS.
2. Go to the Boot menu, select UEFI Setting and press Enter.
3. Set UEFI Boot to “Enabled”.
4. Press Esc to exit the menu and go to the Main menu.
5. Select OffBoard NVMe Controller Configuration and press
Enter to check that an Intel® Optane™ SSD is present.
6. Press Esc to exit the menu and go to the Advanced menu.
7. Select SATA Mode, press Enter and select RAID Mode.
8. Select “Save and Exit”, however ensure that the condition in
the bulleted point below is met before doing so.
• Make sure the Windows 10 OS DVD is in the DVD drive, as
the computer starts up it will automatically boot from the Win-
dows 10 OS DVD (you will be prompted to press a key to boot
from the DVD).
9. Click Next > Install Now to continue installing the operating
system as normal (see your Windows documentation if you
need help on installing the Windows OS).
10. Select Custom: Install Windows only (advanced).
11. It is recommended that you select and then delete existing
partitions.
12. Click New to create a partition for Windows.
13. It is very important to make sure that when you create the
partition, leave at least a minimum of unallocated space of 5MB.
14. Follow the on-screen instructions to install the Windows 10
operating system.
15. Install the Windows drivers (see page 19). Make sure you install
the Intel® Rapid Storage Technology (IRST) driver.
16. Run the Intel® Rapid Storage Technology application.

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English
17. Click Enable.
18. The system will pop-up a message and ask you to select a
compatible fast drive (in this case there should only be one
option).
19. You will need to restart the computer after enabling Optane, and
make sure the system is powered by the powered AC/DC
adapter, and not by battery only.
20. Click Yes to begin the process (this may take some time).
21. After the process has been completed restart the computer.
Disabling Intel® Optane™
If you wish to disable an existing Intel® Optane™ setup
then follow the procedure below to do so. However back-
up up any necessary files and data before disabling an
Intel® Optane™ setup, as doing so will result in the loss
of all data on the volumes.
1. Run the Intel® Rapid Storage Technology application.
2. Click Disable.
3. Click Yes when the message pops up.
4. Restart the computer to complete the process.
5. Run the Intel® Rapid Storage Technology application.
6. The Status of Intel® Optane™ Memory is indicated in the
Window.
Figure 2 - Intel® Rapid Storage Technology - Status

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English
System Map: Front View with LCD Panel Open
Figure 3
Front View with LCD Pan-
el Open
1. PC Camera
2. *PC Camera LED
*When the PC camera is
in use, the LED will be
illuminated.
3. Built-In Array Microphone
4. LCD
5. Power Button
6. Keyboard
7. Touchpad & Buttons
8. Fingerprint Reader
9. LED Indicators
Note that the Touchpad and
Buttons valid operational area
is that indicated within the red
dotted lines above.
7

Wireless Device
Operation Aboard
Aircraft
The use of any porta-
ble electronic trans-
mission devices
aboard aircraft is
usually prohibited.
Make sure the
WLAN, Bluetooth &
4G module(s) are
OFF if you are using
the computer aboard
aircraft by putting the
system in to Airplane
Mode.
2
4
1 3
5
6
8
7
9
3

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English
LED Indicators
The LED indicators on the computer display helpful infor-
mation about the current status of the computer.
Table 1 - LED Indicators
*The powered USB 3.0 (USB 3.1 Gen 1) port (see page
15) may be toggled on /off by means of the Fn + Power
Button key combination. When the powered USB port is
on it will supply power (for charging devices only, not
for operating devices) when the system is off but still
powered by the AC/DC adapter plugged into a working
outlet, or powered by the battery with a capacity level
above 20% (this may not work with certain devices - see
page 24).
Icon Color Description
Orange The AC/DC Adapter is Plugged In
Blinking
Orange The AC/DC adapter is plugged in and the powered USB Port is on*
White The Computer is On
Blinking
White The Computer is in Sleep Mode
Orange The Battery is Charging
White The Battery is Fully Charged
Blinking
Orange The Battery Has Reached Critically Low Power Status
White Airplane Mode is ON (the WLAN, Blue-
tooth and 4G Modules are OFF)
White The Hard Disk/Optical Device is in use
White Number Lock (Numeric Keypad) Acti-
vated
White Caps Lock Activated
White Scroll Lock Activated

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English
Keyboard
The keyboard includes a numeric keypad (on the right side of the keyboard) for easy numeric data input. Pressing Fn
+ Num Lk turns on/off the numeric keypad. It also features function keys to allow you to change operational features
instantly.
(Illuminated keyboard - Optional) The keyboard illumination level may be adjusted, or turned off/on, by using the
Fn + F4 keys.
Figure 4 - Keyboard
Function Keys Num Lk &
Scr Lk
Numeric
Keypad
Fn Key
Windows Logo Key
Menu/Application Key

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English
Function Keys & Visual Indicators
The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. In addition to the
basic function key combinations, some visual indicators are available when the Control Center driver is installed.
Table 2 - Function Keys & Visual Indicators
Keys Function/Visual Indicators Keys Function/Visual Indicators
Fn + Play/Pause (in Audio/Video Programs) Fn + PC Camera Power
Toggle
Fn + Touchpad Toggle Fn + Airplane Mode Tog-
gle
Fn + Turn LCD Backlight Off
(Press a key to or use Touchpad to turn on) Fn + Sleep Toggle
Fn + Mute Toggle NumberLock Toggle
Fn +
Toggle Keyboard Illumi-
nation/Adjust Brightness
Level (For White-LED
Keyboards)
Fn + Scroll Lock Toggle
Fn +
Volume Decrease/
Increase Caps Lock Toggle
Fn + Change Display Configuration (see page 17)Fn + Control Center Toggle (see page 11)
Fn + Brightness Decrease/
Increase Fn + Fan Automatic Con-
trol/ Full Power

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English
Control Center
Press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar to toggle the
Control Center on/off. The Control Center gives quick access to frequently used controls and enables you to quickly
turn the camera/Touchpad on/off.
Control Center Menus
The Control Center contains two menu headings (Basic Setting and Extra Setting). The Basic Setting tab allows you
to adjust the power mode and other system features. The Extra Setting tab allows you to adjust the app skin color to
your choice. A third menu item (LED Device) is available for systems supporting illuminated white LED keyboards
only.
Figure 5 - Control Center

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English
Power Modes
You can set a Power Mode by clicking the appropriate
icon in the center of the Control Center. Each power
mode will affect the Airplane Mode and PC camera pow-
er.
Power Status (Basic Setting)
The Power Status icon will show whether you are cur-
rently powered by the battery, or by the AC/DC adapter
plugged in to a working power outlet. The power status
bar will show the current battery charge state.
Brightness (Basic Setting)
The Brightness icon will show the current screen bright-
ness level. You can use the dial to adjust the screen bright-
ness or the Fn + F8/F9 key combinations.
Camera/Touchpad/Left Windows Key (Basic
Setting)
Click these buttons to toggle the PC Camera or Touch-
pad power status, or to turn the Left Windows Key func-
tionality on/off. The button under the icon will appear
highlighted when it is enabled. Note that the power status
of the camera module is also effected by the Power Mode
selected.
Docking
If you have included the docking station in your purchase
option, then the Docking button will be highlighted when
the computer is successfully docked to the station.
Mode Airplane Mode PC Camera
Power Saving ON OFF
Quiet OFF ON
Performance OFF ON
Entertainment* OFF ON
*Clicking the Default button in Entertainment will reset the default
settings for this mode.

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Sleep Button (Basic Setting)
Click either the Hibernate or Sleep button to have the
computer enter the selected power-saving mode (you will
receive a warning before the system switches to the pow-
er-saving mode and will need to click OK to confirm).
Fan Speed (Basic Setting)
You can set the fan speed to Maximum (full power) or
Automatic from this menu item. The fan speed will adjust
itself automatically to control the heat of the CPU. You
can use the Offset slider to adjust the settings to your pref-
erence. However you can adjust the setting to Maximum
if you prefer.
All these settings can be overidden by the system, as a
safety precaution, if it requires heavier use of the fan.
Volume (Basic Setting)
The Volume icon will show the current volume level. You
can use the dial to adjust the volume or the Fn + F5/F6
key combinations, or use the Fn + F3 key combination to
mute the volume.
Caps Lock/Scroll Lock/Number Lock/Airplane
Mode (Basic Setting)
Click the button to toggle the appropriate lock mode and
Airplane Mode.
KB Sleep Timer/KB Brightness (LED Device)
(For White-LED Keyboards)
Enable and then select the amount of time the system for
which the system is idle before the keyboard LED enters
sleep mode (i.e. the LED keyboard illumination will turn
off to save power). You can also adjust the keyboard
brightness.

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English
System Map: Front, Rear, Bottom & Top Views
3
5
1
2
Rear
Front
4
6 6
Figure 6
Front, Rear, Bottom &
Top Views
1. LED Indicators
2. Battery
3. Docking Port
4. Vent
5. Component Bay Cover
6. Speakers
7. Docking Station
(Optional)

Docking
If your purchase includes the docking station, open the docking port cover latch and align the
computer with the placeholder on the docking station (see the accompanying docking station for
full details of the docking procedure).
2
4
44
7

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English
System Map: Left & Right Views
Figure 7
Left & Right Views
1. DC-In Jack
2. External Monitor Port
3. RJ-45 LAN Jack
4. PoweredUSB3.0 (USB
3.1 Gen 1) Port
5. USB 3.0 (USB 3.1 Gen
1) Port
6. Vent
7. HDMI-Out Port
8. Mini DisplayPort
9. USB 3.1 Gen 2 Type-C
Port
or
(Factory Option)
Thunderbolt 3 Port
10. Multi-in-1 Card Reader
11. USB 2.0 Port
12. Microphone-In Jack
13. Headphone and S/
PDIF Out Combo Jack
14. Optical Device Drive
Bay
15. Emergency Eject Hole
16. Smart Card Reader
(Optional)
17. Security Lock Slot
189
35
2
Right
410
13
6
Bottom
Left
15

Docking Port Cover
If your purchase option includes the docking
station, make sure you keep the cover closed
when the computer is not docked in the station.
This will help prevent foreign objects and/or
dust getting in to the contact area. If your pur-
chase option does not include the docking sta-
tion, an insert will be provided to prevent
accidentally opening the docking port. Do not
attempt to open the cover or remove the insert
in this case.
Overheating
To prevent your computer from overheating
make sure nothing blocks any vent while the
computer is in use.

Powered USB Port
When the powered USB 3.0 port is on
it will supply power (for charging devices
only, not for operating devices) when
the system is off but still powered by the
AC/DC adapter plugged into a working
outlet, or powered by the battery with a ca-
pacity level above 20% (this maynot work
with certain devices - see page 24). Tog-
gle power to this port by using Fn + power
button.
4
14
7
12
11 16 17

16
English
Windows 10 Start Menu, Context Menu, Taskbar, Control Panel
and Settings
Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by
clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key
on the keyboard).
Right-click the Start Menu icon (or use the Windows Logo Key + Xkey combination) to bring up an advanced
Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search, File Explorer, De-
vice Manager and Network Connections etc.
The notification area of the taskbar is in the bottom right of the screen. Some of the control panels and applications re-
ferred to throughout the course of this manual can be accessed from here.
Throughout this manual you will see an instruction to open the Control Panel. To access the Control Panel, select Con-
trol Panel under the Windows System item in the Start Menu.
The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control
panels allowing you to adjust settings for System, Devices, Phone, Network & Internet, Personalization, Apps, Ac-
counts, Time & Language, Gaming, Ease of Access, Privacy, Update & Security and Search.
Figure 8 - Start Menu, Context Menu, Taskbar, Control Panel and Settings