Cochlear Baha 6 Max User manual

Getting started:
Cochlear™Baha®6 Max
Sound Processor

Learn how the Baha®6 Max Sound
Processor can help you hear the
sounds you’ve been missing.
Content
Getting started ............................6
Learn the basics of the
Baha 6 Max Sound Processor ...............8
Baha System .............................10
Your quick guide to Baha Connect System ...12
Your quick guide to Baha Attract System .....14
Baha Start................................16
Your quick guide to Baha Softband ..........18
Your quick guide to Baha SoundArc™.........20
Caring for your device .....................22
What’s the sound of your next adventure? ...24
The smallest connections can
make the biggest dierence ...............26
Take your hearing to the next level ..........28
Troubleshooting ..........................30
32

Cochlear has provided more
than 600,000 implantable
devices, helping recipients of
all ages to hear and live full and
active lives. You are now part of
this community.
Whether you are just starting your hearing journey or have been
with Cochlear for many years, we recognise that learning about and
adjusting to your new sound processor is exciting but can also feel
overwhelming.
This brochure will guide you through how to get started with your
new Cochlear™ Baha®6 Max Sound Processor and provide useful
information to help you on your hearing journey.
We are here to help you get the most out of your Baha 6 Max Sound
Processor and enjoy this exciting new adventure.
4 5

Getting started
Personalise your listening experience
with the Baha Smart App.
Download the Baha Smart App* from
App Store or Google Play and follow the
prompts to create an account or log in.
When you’ve created an account, you’ll
receive a conrmation email. You can
then return to the app and log in. The
app will guide you through the steps of
establishing a secure connection between
your sound processor and the app.
Now that you’re logged in, you can use
the app to personalise your hearing
experience.
* The Cochlear Baha Smart App is available on App
Store and Google Play. For compatibility information,
visit www.cochlear.com/compatibility.
76

Learn the basics of the
Baha 6 Max Sound Processor
Battery door
Snap coupling
Indicator light
Control button
Microphone ports
Attachment hole
for safety line
Using your sound processor
To turn on your Baha 6 Max Sound
Processor, insert a battery and close
the battery door completely. To turn
o your sound processor, gently open
the battery door until you feel the rst
“click”.
Together with your hearing health
professional, you will have selected up
to four pre-set programs for your sound
processor, all suitable for dierent
environments. To change programs,
press and release the control button.
If enabled, audio and visual signals will
let you know which program you’ve
activated. Repeat the step until you
get conrmation you are in the desired
program.
Adjust volume via the Baha Smart App,
or directly from your compatible Apple
device or Cochlear True WirelessTM
devices. In the user manual, you’ll nd
more information about use, visual
indicators, troubleshooting and more.
Changing batteries
Only use batteries supplied or
recommended by Cochlear. Baha 6 Max
uses a 312 size type hearing aid battery
(1.45 Volt zinc air, non-rechargeable).
To replace a battery, remove the sound
processor from your head and hold it
with front facing down. Gently open the
battery door until it’s completely open.
Remove the old battery and get a new
battery from the pack. Peel away the
sticker on the + side and insert the new
battery into the battery compartment
with the + side facing up. Gently close
the battery door.
If you have the optional tamper-
resistant battery door, you’ll need to
insert the tamper resistant tool or the tip
of a pen in the small hole on the battery
door to unlock and turn o the device.
Gently open the door. To lock and turn
on the device, gently close the battery
door until it’s completely closed.
Check out our helpful videos on
www.cochlear.com for tips on
using your new device.
98

Baha System
Baha Connect
System
If you have received an implant, you
either have a Baha Connect System or a
Baha Attract System. The Baha Connect
System has an abutment you snap your
sound processor onto, and the Baha
Attract System has a magnetic connection
between implant and sound processor.
Baha Attract
System
Abutment
Magnetic
connection ‘With my Baha System, I nally enjoy
talking to people again. My family and
professional life has improved, and
most importantly, my self-condence
has increased drastically.’
Anne, Cochlear Baha System recipient
Implant
10 11

First weeks after surgery
Once the dressing is removed, follow
the instructions from your hearing health
professional and maintain good daily
hygiene around the abutment to reduce the
risk of redness or soreness. Wash your hair
carefully and use an alcohol-free cleaning
wipe to keep the skin clean.
Daily cleaning
After a few weeks, start cleaning the
outside of the abutment daily using
mild soap and plenty of warm water. An
alcohol-free cleaning wipe should be used
to remove any debris around the base of
the abutment. Once clean, the area should
be gently dried with a clean towel or tissue.
Any hair wrapped around the abutment
should be removed.
Weekly cleaning
The inside of the abutment should be
cleaned on a weekly basis, using alcohol-
free cleaning wipes or mild soap and
warm water to avoid damage of the
sound processor. The cleaning must be
gentle. Should you experience soreness
or inammation, or if the abutment
feels loose, contact your hearing health
professional.
Attaching and removing your
sound processor
Your Baha 6 Max Sound Processor will
snap onto the abutment easily. Attach
it at a slight angle and tilt or rock it into
place, taking care to keep your hair out
of the way. The tilt technique reduces
the pressure on the abutment and
prevents any discomfort. Make sure
you never push the sound processor
straight on to the abutment.
To remove the sound processor, lift
your hair, slide a ngertip under it and
gently tilt it until it snaps o. Never pull
the sound processor straight o the
abutment.
Protecting your abutment
When you’re not wearing your sound
processor, we recommend you protect
the abutment with the press-on
abutment cover provided with your
sound processor.
To order a replacement abutment
cover, contact your hearing health
professional.
Your quick guide to
Baha Connect System
1312

Your quick guide to
Baha Attract System
Attaching the Baha SoftWear Pad
1. Remove the old pad from the magnet.
Ensure you remove any adhesive glue
left behind.
2. Remove the cover sheet on the new
pad to expose the adhesive surface.
3. Attach the pad to the magnet. Make
sure it’s centralised and covers the
entire magnet surface.
4. Remove the remaining cover sheet
from the pad before you start wearing
the magnet.
Cleaning
Keep your magnet clean by using a soft
wipe. Do not use running water.
You should change the Baha SoftWearTM
Pad regularly, when it’s worn out or
damaged, or if an accumulation of dirt
or moisture on the pad cannot be wiped
o.
If you experience a gradual deterioration
in wearing comfort (and if changing
the Baha SoftWear Pad does not help),
contact your hearing health professional.
Attaching your sound
processor to the
magnet
Hold the magnet with
one hand or place it on
a at surface. Hold the
sound processor with
the buttons positioned
upwards, tilt it, and
gently snap it into place.
Placing and removing the sound processor
1 2
3 4
Make sure that the arrow
on the magnet is pointing
upwards and then place
the magnet over the
implant behind your ear.
For optimal retention,
make sure there is not
too much hair underneath
the magnet when placing
it over the implant.
To remove the sound
processor, grasp it
with the magnet still
attached and gently pull
it away. To remove the
sound processor from
the magnet, place one
nger under the sound
processor and gently tilt
until it releases.
14 15

Baha Start is our non-surgical bone conduction
solution. You may use this system for your child
until they’re ready for an implantable solution, or
if you or your child can’t have an implant but can
still benet from bone conduction hearing.
Baha Start
Baha SoundArc
Baha Softband
1716

Your quick guide to
Baha Softband
Caring for your Baha Softband
Remove the sound processor and
Baha SoftWear Pad before washing
or cleaning. The Softband can be
handwashed at 40 °C (104 °F). Use a
mild soap but avoid fabric softeners. Do
not tumble dry or iron. The disc can be
cleaned with a small brush. Never use
any strong chemical solutions.
Using your Softband
The Softband is tted with one or two
connector discs (C) for unilateral or
bilateral use and has a built-in safety
release (B), designed to open if the
Softband should catch on an object.
For the rst few weeks, the Softband
can be worn for shorter periods of time
until you or your child has become
accustomed to it. To help avoid any
tenderness, use the Baha SoftWear Pad
and vary the position of the disc on the
head each day.
Attaching the Baha SoftWear Pad
The Baha SoftWear Pad gently adapts
to the contours of the skin. It increases
the area in contact with the skin,
spreading force evenly and smoothly
for a more comfortable experience.
Replace the pad when worn or
damaged.
Step-by-step
Remove the old pad from the connector
disc and any adhesive glue left behind.
1. Remove the cover sheet to expose the
adhesive surface (D).
2. Attach the pad to the connector disc.
Make sure it’s centred and covers the
entire surface (E).
3. Remove the remaining cover sheet
from the pad (F).
Step-by-step
1. Adjust the length of the Softband (A).
2. Attach the sound processor(s) to the
disc(s) (C).
3. Place the Softband on the head and
adjust it to a comfortable t. For
best performance the disc should be
placed at behind the ear or a bony
part of the skull (i.e. forehead).
4. The Baha 6 Max can be turned on
before or after you’ve placed the
Softband on the head. Turn the
volume on the sound processor up
slowly.
D
E
F
A
B
C
1918

The Baha SoftWear Pad gently
adapts to the contours of the skin.
It increases the area in contact with
the skin, spreading force evenly and
smoothly for a more comfortable
experience.
Remove the old pad from the
connecter disc. Ensure you remove
any adhesive residue left behind.
Step-by-step
A B C
The SoundArc is designed to sit above the ears and behind the
head with the sound processor attached to the connector disc
just behind the ear. E
D
G
F
1 2
I
I
H
3 4
Caring for your SoundArc
To clean your SoundArc, use an alcohol wipe or similar germicidal wipe.
A Baha SoftWear Pad should always be used when wearing the Baha
SoundArc and replaced when worn or damaged.
Your quick guide to
Baha SoundArc™
1. Make sure the tips (D) rest slightly in
front of the ears and the connector
disc (G) with the Baha SoftWear Pad
(F) attached is placed above and
behind the ear. The steel spring band
(E) is designed to t dierent shapes
and is available in dierent sizes.
2. Slide the disc to the position shown
in the image. It should not wobble. To
avoid feedback, don’t place the disc
too close to the ear.
3. If the SoundArc falls backward,
doesn’t stay on or there is a gap at the
back of the head, bend open at point
H and inwards at points I.
4. Fit the SoundArc with any accessories
in place (glasses, etc.), so they can
be removed without aecting the
position of the SoundArc.
Attaching the Baha SoftWear Pad
1. Remove cover sheet to expose
the adhesive surface (A).
2. Attach the pad to the connector
disc. Make sure it’s centred and
covers the entire surface (B).
3. Remove the remaining cover
sheet from the pad (C).
20 21

• In your Baha 6 Max Sound Processor
box, you’ll nd some tools to help you
get the most out of your new device
– including a case to keep your sound
processor safe at night and a cleaning
kit for your sound processor.
• When taking part in activities where
you could lose your sound processor
(e.g. contact sports), either remove it
or use the safety line provided.
• After exercise, or if you see dirt on
your sound processor, wipe it with a
soft cloth to clean it.
• Your Baha sound processor is not
waterproof.* Never wear it in the
shower or when swimming. In heavy
rain, use an umbrella.
Every day your Baha 6 Max Sound Processor can be exposed to the
elements – hot and cold weather, humidity, dust and wind. Below
you’ll nd some quick tips on caring for your device. You can nd
more helpful information in your Baha 6 Max User Manual provided
with your sound processor.
• If the sound processor gets wet,
dry it with a soft cloth, remove the
battery and let it dry out before
inserting a new battery. You can also
use a Dry Aid Kit.
• Your Baha sound processor cannot
withstand extreme temperatures.
Never leave it on the dashboard in
your car in bright sunlight or expose
it to any other kind of extreme
temperature.
• Always remove your sound
processor when using products like
hair spray or sunscreen to avoid
damaging the microphone or casing.
Caring for your device
* The Cochlear Baha 6 Max Sound Processor, with battery compartment excluded, is dust
and water resistant to level IP68 of the International Standard IEC60529. Refer to the relevant
user guide for more information.
22 23

✓ Remember to bring extra batteries.
✓ Take a soft cloth for cleaning.
✓ Bring your case to keep your sound
processor safe.
✓ For air travel: Airport security scanners will
not damage your sound processor, and, in
most cases, you will not need to remove
your sound processor. When travelling, your
Baha sound processor or implant may set o
airport security metal detectors. Make sure
the wireless functionality is turned o (ight
mode) when boarding a plane.
✓ Bring your MRI card. You can show this to
security personnel if they have questions
about your sound processor as it also
contains information about security controls.
✓ For physical holiday activities, remember
your Safety Line.
✓ Bring a Dry Aid Kit if you’re travelling to a
humid area.
What’s the sound of
your next adventure?
If you’re planning to travel, make sure you plan ahead. Make a list of
what you need to pack to ensure you don’t forget any of your sound
processor essentials:
24 25

• Change programs on your
sound processor and activate
wireless streaming.
• Adjust the volume on your
sound processor and True
Wireless Devices.
The smallest
connections can make
the biggest dierence
Enjoy your favourite movies, audiobooks, music or video
calls from your friends and family. Stream audio directly
from compatible* Android™ and Apple devices to your
sound processor, and adjust programs and settings easily
in the Baha Smart App.
Go to the App Store or Google Play
to download the app and follow the
prompts to create an account.
* The Cochlear Baha 6 Max Sound Processor is compatible with Apple and Android devices.
For compatibility information, visit www.cochlear.com/compatibility.
• Locate your misplaced
sound processor.
• View sound processor
status and usage info.
With the Baha Smart App, you can:
26 27

Take your hearing to
the next level
Mini Microphone
Clip on the Mini Microphone to your
friend or colleague so you can hear
more clearly when eating in a noisy
restaurant or in a presentation at work.
The Mini Microphone can also help your
child hear the teacher in school.
Wireless TV Streamer
Set up your TV Streamer to stream your
TV’s audio to your sound processor,
allowing you to lower the volume in the
room. Enjoy watching TV at a sound
level that is comfortable for everyone.
Connecting with Cochlear True Wireless devices may make hearing
easier in noisy situations and, with the optional Mini Microphone, the
Baha 6 Max Sound Processor can connect to FM systems.
28 29

My device details
My device
Model: ............................................................................................
Serial number(s): ..........................................................................
My hearing care centre: .............................................................
Clinic: .............................................................................................
Contact details: ............................................................................
Troubleshooting
If you experience diculties with your sound processor, follow the guidelines
listed below. If you need further assistance, please contact your hearing health
professional for further assistance. For more detailed troubleshooting, please
refer to your User Manual.
Problem Possible Solution
No sound / weak sound Replace battery.
Increase volume.
Feedback (whistling) Check that the sound processor is not touching anything, such as a hat, glasses or
other objects. Relocate or remove the object.
Try turning down the volume of your sound processor.
Check that there is no external damage to the sound processor.
Your sound processor settings might not be optimal. Contact your hearing care
professional to program your sound processor in an optimal way.
Sound is distorted or
intermittent
Replace battery.
Volume might be too high. Decrease volume.
Sound processor does not
work
Turn on sound processor.
Battery door might not be completely closed. Make sure to insert the battery
correctly and gently close the battery door completely.
Replace battery.
Make sure battery is inserted correctly.
Audio accessory program active and no accessory connected. Check program
setting.
Sound processor repeatedly
falls o*
Magnet is too weak. Contact your hearing health professional.
Persistent skin irritation* Magnet is too strong. Contact your hearing health professional.
* Applicable to the Baha Attract System only
30 31

As the global leader in implantable hearing solutions, Cochlear is
dedicated to helping people with moderate to profound hearing
loss experience a life full of hearing. We have provided more than
600,000 implantable devices, helping people of all ages to hear and
connect with life’s opportunities.
We aim to give people the best lifelong hearing experience and
access to innovative future technologies. We collaborate with
leading clinical, research and support networks.
That’s why more people choose Cochlear than any other hearing
implant company.
Hear now. And always
www.cochlear.com
Cochlear Bone Anchored Solutions AB, Konstruktionsvägen 14, 435 33 Mölnlycke, Sweden
Tel: [phone], Fax: [phone]
Regional Offices
Cochlear Ltd, (ABN 96 002 618 073), 1 University Avenue, Macquarie University, NSW 2109 Australia
Tel: [phone], Fax: [phone]
Cochlear Americas, 10350 Park Meadows Drive, Lone Tree, CO 80124, USA
Tel: [phone], Fax: [phone]
Cochlear AG, EMEA Headquarters, Peter Merian-Weg 4, 4052 Basel, Switzerland
Tel: [phone], Fax: [phone]
Cochlear Latinoamerica, S. A., International Business Park Building 3835, Office 403 Panama Pacifico, Panama
Tel: [phone], Fax: [phone]
Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your
health professional will advise you about the factors which could affect your outcome. Always read the instructions for
use. Not all products are available in all countries. Please contact your local Cochlear representative for product
information. In Australia, Baha bone conduction implant systems are intended for the treatment of moderate to
profound hearing loss.
Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for
Cochlear technology. Any testimonial featured is not intended for a New Zealand audience.
Cochlear, Baha, 科利耳, コクレア, 코클리어, Hear now. And always, SmartSound, the elliptical logo, and marks bearing
an ® or ™ symbol, are either trademarks or registered trademarks of Cochlear Bone Anchored Solutions AB or Cochlear
Limited (unless otherwise noted).
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© Cochlear Bone Anchored Solutions AB 2021. All rights reserved. 2021-03
D1763098-V2