Cochlear Nucleus 7 User manual

Bimodal wireless pairing
and streaming guide
Cochlear™Nucleus®7 and Kanso®2 Sound Processors and ReSound hearing aids

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* For compatibility information and devices visit www.Cochlear.com/compatibility and resound.com/compatibility
** For a list of compatible ReSound hearing aids visit www.Cochlear.com/nucleus/compatibility
Smart bimodal pairing with an Apple®device and Nucleus®7 Sound Processor
You can stream sound simultaneously to your Nucleus®7 Sound Processor and compatible ReSound hearing
aid** from a compatible Apple device*.
Important: your clinician must link your hearing devices and assign your hearing aid to the correct ear before
you can pair to your Apple device.
Pairing your sound processor and hearing aid to your compatible Apple device
1
2
5 sec
Rechargeable
Non-rechargeable
1
2
5 sec
Rechargeable
Non-rechargeable
Pairing to more than one iPhone, iPad or iPod touch
You can pair your sound processor and hearing aid with up to five compatible Apple devices, but you can
only control them from one Apple device at a time. To manually change connection between devices you
have previously paired to, turn off Bluetooth on the connected device, and turn on Bluetooth on the device
you want to connect to. Your hearing devices will then automatically connect to the second device.
Turn off ReSound
hearing aid and
Nucleus 7 Sound
Processor.
Select your name when
it displays on the screen.
To pair your sound
processor and
hearing aid with
your compatible
Apple device,
ensure Bluetooth®
is enabled.
Then, open the
‘Settings’ menu.
Select ‘Pair’ to confirm
pairing. You will see this
message twice.
Select
‘Accessibility’.
When pairing starts:
• blue flash for 4 seconds
• 6 beeps.
Pairing may take up to
2 minutes.
When pairing is finished:
• blue flash for 4 seconds
• ripple tone.
Note: Don’t start to stream
audio until pairing is finished.
Scroll down and
select ‘Hearing
Devices’.
Your sound processor
and hearing aid will both be
listed under ‘your hearing
device name’ and you should
now be able to stream sound
directly to both.
Turn on your hearing
aid and then turn
on your sound
processor.
Your Apple device
will then search for
your hearing devices
and display them in
the ‘Devices’ section.
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1
* For compatibility information and devices visit cochlear.com/compatibility and resound.com/compatibility
Pairing to more than one iPhone, iPad or iPod touch
You can pair your sound processor and hearing aid with up to five compatible iOS devices, but you can only
control them from one iOS device at a time. To manually change connection between devices you have
previously paired to, turn off Bluetooth on the connected device, and turn on Bluetooth on the device you
want to connect to. Your hearing devices will then automatically connect to the second device.
Smart bimodal pairing with an Apple device and Kanso®2 Sound Processor
You can stream sound simultaneously to your Kanso®2 Sound Processor and compatible ReSound hearing aid
from a compatible Apple device*.
Important: your clinician must link your hearing devices and assign your hearing aid to the correct ear before
you can pair to your iOS device.
Pairing your sound processor and hearing aid to your compatible iOS device
5
sec
3
tap
Rechargeable
Non-rechargeable
5
sec
2
tap
Rechargeable
Non-rechargeable
Turn off the
ReSound hearing
aid and
Kanso 2 Sound
Processor.
Select your name
when it displays
on the screen.
To pair your sound
processor and hearing
aid with your
compatible iOS
device, ensure
Bluetooth®is enabled.
Then, open the
‘Settings’ menu.
Select ‘Pair’ to
confirm pairing.
You will see this
message twice.
Select
‘Accessibility’.
During the pairing
process you will see
a blue flash for
4 seconds, followed
by 6 beeps.
Note: Don’t start to
stream audio until
pairing is finished.
Scroll down and
select ‘Hearing
Devices’.
Your sound processor
and hearing aid will
both be listed under
‘your hearing device
name’ and you
should now be able to
stream sound directly
to both.
Turn on your hearing
aid and then turn on
your sound processor.
Your iOS device will
then search for your
hearing devices and
display them in the
‘Devices’ section.

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* For compatibility information and devices visit cochlear.com/compatibility and resound.com/compatibility
Smart bimodal pairing with an Android™ device for Kanso®2 Sound Processor
You can stream sound simultaneously to your Kanso®2 Sound Processor and compatible ReSound hearing aid
from a compatible Android device*. Each hearing device should be individually paired for Android streaming.
Important: your clinician must link your hearing devices and assign your ReSound hearing aid to the correct ear
before you can pair to your Android device.
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ReSound hearing aid
To pair with a compatible Android device you will need the ReSound Smart 3D™app version 1.8.0 or higher
and ReSound firmware version 10042.4200 or later. You can find your firmware version in the Smart 3D app
by selecting My ReSound, then Hearing aid software updates.
New users of the ReSound Smart 3D app
Existing users of the ReSound Smart 3D app v. 1.8.0
If you are already using ReSound Smart 3D v. 1.8.0 with a paired Android device when your phone manufacturer
enables the enables the Audio Streaming for Hearing Aids (ASHA) functionality, follow these steps.
Open the app and select
‘Get Started’.
Open the app and select
‘Get Started’.
Turn hearing aid ‘OFF’
and ‘ON’.
Swipe down from the top
on the screen to open the
Settings menu, then hold
the Bluetooth icon for
2 seconds.
Turn hearing aid ‘OFF’
and ‘ON’.
Swipe down from the top
on the screen to open the
Settings menu, then hold
the Bluetooth icon for
2 seconds.
Review and agree to the
Terms and Conditions.
Review and agree to the
Terms and Conditions.
The app will identify your
hearing aid.
Hold the settings icon for
‘ASHA’s Hearing Aids’ for
2 seconds.
The app will identify your
hearing aid.
Hold the settings icon for
‘ASHA’s Hearing Aids’ for
2 seconds.
Enable location services.
Enable location services.
Restart your hearing aid
(if rechargeable press
button for 5 seconds).
Select ‘Forget’.
Restart your hearing aid
(if rechargeable press
button for 5 seconds).
Select ‘Forget’.
Enable Bluetooth.
Enable Bluetooth.
Tap ‘Continue’. Your hearing
aid is now paired and ready
to stream.
Open the ‘More’ menu and select
‘Pair new hearing aids’, then go to
step 5 in the instructions above
for New users of the ReSound
Smart 3D app.
Tap ‘Continue’.
Your hearing aid is now paired
and ready to stream.
Open the ‘More’ menu
and select ‘Pair new hearing
aids’, then go to step 5 in the
instructions above for New
users of the ReSound Smart
3D app.
Smart bimodal pairing with an Android™device for Nucleus®7
You can stream sound simultaneously to your Nucleus®7 Sound Processor and compatible ReSound hearing aid**
from a compatible Android™device*. Each hearing device should be individually paired for Android streaming.
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2
7
3
3 4
8
41
1
65
ReSound hearing aid
To pair with a compatible Android device you will need the ReSound Smart 3D™app version 1.8.0 or higher
and ReSound firmware version 10042.4200 or later. You can find your firmware version in the Smart 3D app by
selecting My ReSound, then Hearing aid software updates.
New users of the ReSound Smart 3D app
Existing users of the ReSound Smart 3D app v. 1.8.0
If you are already using ReSound Smart 3D v. 1.8.0 with a paired Android device when your phone manufacturer
enables the enables the Audio Streaming for Hearing Aids (ASHA) functionality, follow these steps.
* For compatibility information and devices visit www.Cochlear.com/compatibility and resound.com/compatibility
** For a list of compatible ReSound hearing aids visit www.Cochlear.com/nucleus/compatibility

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If you have Touch sounds enabled on your
smartphone, the Touch sounds screen displays.
Follow the screen prompts to disable Touch
sounds, then tap the back button to return to the
Nucleus Smart App.
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Notes:
• To pair additional
compatible devices,
you must first disable
Bluetooth on existing
paired devices.
• For more
information, see
the Nucleus Smart
App User Guide
and the Kanso 2
Sound Processor
User Guide.
When the Setup
complete! screen
displays, tap ‘Continue’.
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2
3
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The Detect your processor(s) screen displays.
• Triple tap your processor to turn it off. You
will see an amber light for 4 seconds,
• Double tap your processor to turn it on.
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Wait while the
Connecting to
processor screen
displays.
Kanso 2 Sound Processor
To pair with a compatible Android device*you will need to use the Nucleus Smart App.
Note:When trying to pair or connect your sound processor with the app, you may experience interference from
some devices (e.g. microwave ovens, wireless routers or TV streamers). If this happens, move away from the
device and try again.
2
tap
3
tap
Tap an option in the
Sound Processor(s)
screen and if
prompted, enter
user details.
When your processor
displays, tap once to
start pairing. Note
that your paired
hearing aid may not
display on this screen.
Create your Cochlear
account or login if you
have an account.
Create your Cochlear
account or login if you
have an account.
The Detect your processor(s)
screen displays.
Turn your processor ‘OFF’,
then ‘ON’. Tap ‘Continue’.
Tap an option in the
Sound Processor(s)
screen and if
prompted, enter
user details.
Have your processor ready.
Switch on Bluetooth on your
Android smartphone.
Run Nucleus Smart App.
Swipe through the
Welcome screens.
Have your processor ready.
Switch on Bluetooth on your
Android smartphone.
Run Nucleus Smart App.
Swipe through the
Welcome screens.
The Enable data sync
screen displays.
If you would like to use
this feature, tap ‘Enable’.
The Paired
processor screen
displays when
pairing is complete.
Tap ‘Continue’.
The Pair your processor(s)
screen displays.
Tap Continue’.
The Pair your processor(s)
screen displays.
Tap Continue’.
When your processor
displays, tap once to start
pairing. Note that your
paired hearing aid may
not display on this screen.
The Enable data
sync screen displays.
If you would like to
use this feature,
tap ‘Enable’.
When the Audio
streaming screen
displays, tap ‘Enable’.
Your sound processor
will turn off for a few
moments.
When the Verify
processor screens
display:
A. Remove and then
double tap your
processor to turn it on.
B. Place your processor
on your head and tap
‘Continue’.
In the Location popup,
tap ‘OK’.
In the Location popup, tap
‘OK’.
The Paired processor screen
displays when pairing is
complete. Tap ‘Continue’.
When the Audio
streaming screen
displays, tap ‘Enable’.
Your sound processor
will turn off for a
few moments.
If other sound processor(s) are already paired
or streaming to your smartphone you need to
‘Forget’ them now.
Follow the screen prompts to ‘Forget’ the
processor(s), then tap the back button to return
to the Nucleus Smart App.
Enable location services. Enable location services.
When the Verify processor screens
display:
A. Remove your processor and
press the processor button
B. Place your processor on your
head and tap ‘Continue’.
If you have Touch sounds enabled on your
smartphone, the Touch sounds screen
displays. Follow the screen prompts to disable
Touch sounds, then tap the back button to
return to the Nucleus Smart App.
1918
Notes:
• To pair additional
compatible devices,
you must first disable
Bluetooth on existing
paired devices.
• For more information,
see the Nucleus Smart
App User Guide and
the Nucleus 7 Sound
Processor User Guide.
When the Setup
complete, screen
displays, tap ‘Continue’.
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1
2
3
4
13
12
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9
If other sound processor(s) are already paired or
streaming to your smartphone you need to ‘Forget’
them now.
Follow the screen prompts to ‘Forget’ the
processor(s), then tap the back button to return
to the Nucleus Smart App.
Wait while the
Connecting to
processor screen
displays.
Nucleus 7 Sound Processor
To pair with a compatible Android device* you will need to use the Nucleus Smart App.
Note: When trying to pair or connect your sound processor with the app, you may experience interference from
some devices (e.g. microwave ovens, wireless routers or TV streamers). If this happens, move away from the
device and try again.

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# For more information refer to the Apple Accessibility Quick Guide.
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Bimodal pairing with wireless accessories and the Nucleus 7 Sound Processor
You can stream to your Nucleus 7 Sound Processor and ReSound hearing aid from a ReSound Multi Mic, Cochlear™
Mini Microphone 2/2+, ReSound TV Streamer 2 or Cochlear TV Streamer.
1Turn off ReSound
hearing aid and Nucleus 7
Sound Processor.
4Turn on your hearing aid
and then turn on your
sound processor.
Note: The LED will flash
blue to show pairing was
successful.
Turn on microphone.
Note: Ensure microphone is
charged.
Plug power and audio cables into
TV streamer and connect to audio
source. Turn on TV streamer.
Press the pairing button once
for channel 1, twice for channel
2, three times for channel 3.
Note: The LED will blink orange
for 20 seconds while device is in
pairing mode.
Press pairing button.
Note: The LED will blink orange for 20
seconds while device is in pairing mode.
Microphone
TV Streamer
or
1
2
5 sec
Rechargeable
Non-rechargeable
1
2
5 sec
Rechargeable
Non-rechargeable
# For more information refer to the Apple Accessibility Quick Guide.
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2 3
Bimodal pairing with wireless accessories for Kanso®2 Sound Processor
You can stream to your Kanso®2 Sound Processor and ReSound hearing aid from a ReSound Multi Mic, Cochlear™
Mini Microphone 2/2+, ReSound TV Streamer 2 or Cochlear TV Streamer.
3
sec
3
sec
1Turn off ReSound
hearing aid and Kanso 2
Sound Processor.
4Turn on your hearing aid
and then turn on your
sound processor. The LED
will flash blue to show
pairing was successful.
You can now begin
streaming to one or both
hearing devices.
Microphone
TV Streamer
3
sec
3
sec
or
oror oror
ReSound Remote Control 2 (optional)
Press the streaming button on this
remote control.
ReSound Remote Control 2 (optional)
Press the streaming button on this
remote control.
Cochlear CR310 Remote Control (optional)
Press and hold the Telecoil button for
2 seconds, then release.
Cochlear CR310 Remote Control (optional)
Press and hold the Telecoil button for
2 seconds, then release.
Nucleus Smart App
Under ‘Audio Sources’ select the wireless
accessory you are streaming from.
Nucleus Smart App
Under ‘Audio Sources’ select the wireless
accessory you are streaming from.
ReSound hearing aid
Press and hold the push button on your
ReSound hearing aid.
ReSound hearing aid
Press and hold the push button on
your ReSound hearing aid.
RechargeableRechargeable Non-rechargeableNon-rechargeable
Control streaming to your sound processor and hearing aid from a wireless accessory
Note:Streaming must be started and stopped on each device individually.
Control streaming to your sound processor and hearing aid from a wireless accessory
Note:Streaming must be started and stopped on each device individually.
Pairing your sound processor and hearing aid with a wireless accessory
Streaming to both ears
Through Apple’s accessibility
menu you can control streaming
to both the sound processor
and hearing aid. Triple click the
home button to access controls for
turning on a streaming source and
to adjust volume.#
Streaming to both ears
Through Apple’s
accessibility menu you can
control streaming to both
the sound processor and
hearing aid. Triple click
the home button to access
controls for turning on a
streaming source and to
adjust volume.#
Both devicesBoth devices Kanso 2 Sound ProcessorNucleus 7 Sound Processor ReSound hearing aidReSound hearing aid
Plug power and audio cables into
TV streamer and connect to audio
source. Turn on TV streamer.
Turn on microphone.
Note: Ensure microphone
is charged.
Press pairing button.
Note: The LED will blink orange for 20
seconds while device is in pairing mode.
Press the pairing button once
for channel 1, twice for channel
2, three times for channel 3.
Note: The LED will blink orange
for 20 seconds while device is in
pairing mode.
5
sec
3
tap
Rechargeable
Non-rechargeable
5
sec
3
tap
Rechargeable
Non-rechargeable
Press and hold the
button on your sound
processor for 2 seconds,
then release the button.
2 sec

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Information About Your Bimodal System
Sound Processor Model: Nucleus 7 Sound Processor/Kanso 2 Sound Processor
Sound Processor Serial Number(s): ____________________________________________________
____________________________________________________
Hearing Aid Model: ___________________________________________________________________
Hearing Aid Serial Number: __________________________________________________
Notes:
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ReSound is part of the GN group. GN makes life sound better through intelligent audio solutions.
Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the
factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries.
The Cochlear Nucleus 7 and Kanso 2 Sound Processors are compatible with iPhone, iPad and iPod touch. The Cochlear Nucleus Smart App is available on App
Store and Google Play. For compatibility information visit www.cochlear.com/compatibility.
Cochlear, Hear now. And always, Nucleus, Kanso, the elliptical logo and True Wireless are either trademarks or registered trademarks of Cochlear Limited.
ReSound is a trademark of GN Hearing A/S.
Selected ReSound hearing aids are compatible with iPhone, iPad and iPod touch. The ReSound Smart app and ReSound Smart 3D app are available on App Store
and Google Play. For compatibility information visit www.resound.com/compatibility.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
Apple, the Apple logo, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are
trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Cochlear Limited is under license.
© Cochlear Limited 2020.
Cochlear and ReSound collaborate in the Smart Hearing Alliance to develop advanced and innovative hearing
solutions for you.
Cochlear Americas
10350 Park Meadows Drive, Lone Tree, CO 80124 USA
Telephone: [phone] Support: 1 800 483 3123
Cochlear Canada Inc
2500-120 Adelaide Street West Toronto, ON M5H 1T1 Canada
Support: 1 800 483 3123
Manufacturer according to to FDA: ReSound North America
8001 East Bloomington Freeway, Bloomington, MN 55420 USA
Telephone: [phone]
Manufacturer according to Health Canada: ReSound Canada
2 East Beaver Creek Road, Building 3, Richmond Hill, ON L4B 2N3 Canada
Telephone: [phone]
cochlear.com resound.com
FUN2984 ISS5 OCT20