CohuHD Costar RISE 4220HD User manual

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RISE™ Series
4220HD
Dome Positioning System
4260HD
Camera Positioning System
Operation Manual 6x-1119A
www.CohuHD.com

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Table of Contents
1.0 General Information 5
1.1 About this document 5
1.2 Additional information and documents related to the camera system 5
1.3 Copyright/Intellectual Property Rights Statement 5
1.4 FCC compliance 5
1.5 Support services 5
1.6 Returns 6
1.7 Shipment 6
2.0 Getting Started 7
2.1 Recommended Computer Specifications 7
2.2 System Requirements 7
2.3 Factory Default IP Address and Settings 7
2.4 Factory Default User Names and Passwords 7
2.5 Assigning the Static IP Address 8
2.6 Assigning the New Camera IP Address 10
2.7 Using the RISE Camera Discovery Tool 11
2.8 Accessing the Camera Using Web Interface 13
2.9 Users' Accounts 14
3.0 Operation 15
3.1 Home Page 15
3.2 Control Panel 18
3.2.1 PTZ Control 18
3.2.2 Presets and Tours Control 20
3.2.3 Advanced Control 21
3.3 Setup Panel 22
3.3.1 Image 24
3.3.2 Lens Settings 24
3.3.2.1 Exposure Settings 24
3.3.2.2 Defog Settings 26
3.3.2.3 Advanced Settings 27
3.3.3 Positioner 29
3.3.3.1 Preset Settings 29
3.3.3.2 Tour Settings 31
3.3.3.3 Park Settings 33
3.3.3.4 Positioner Settings 34
3.3.4 Media 36
3.3.4.1 Media Wizard 36
3.3.4.2 Media Utilization 38
3.3.4.3 Profile Settings 39
3.3.4.4 Stream Settings 41
3.3.4.5 Advanced Settings 45
3.3.5 Action Engine 46
3.3.5.1 Action Engine Wizard 46
3.3.5.2 Email Servers 49

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3.3.5.3 FTP Servers 51
3.3.5.4 Action Engine Configuration 52
3.3.5.5 Action Engine Settings 62
3.3.6 Users 63
3.3.6.1 User Settings 63
3.3.7 Network 66
3.3.7.1 Network Settings 66
3.3.7.2 Port Settings 68
3.3.7.3 Serial Settings 69
3.3.8 Date and Time 71
3.3.8.1 Date and Time Settings 71
3.3.9 On-Screen Display (OSD) 72
3.3.9.1 OSD Wizard 72
3.3.9.2 OSD Settings 75
3.3.9.3 OSD Banner Settings 78
3.3.9.4 OSD Font Settings 80
3.3.9.5 OSD Sector Settings 81
3.3.9.6 OSD Logo Settings 82
3.3.10 Privacy Mask 84
3.3.10.1 Privacy Mask Wizard 84
3.3.10.2 Privacy Mask Add/Delete 87
3.3.10.3 Privacy Mask Settings 88
3.3.11 Accessories 89
3.3.11.1 Accessory Settings 89
3.3.11.2 Digital IO Settings 91
3.3.12 System 92
3.3.12.1 Information 92
3.3.12.2 Service 92
3.3.12.3 Support 93
3.3.12.4 System Message 93
3.3.12.5 Licenses 93
3.3.12.6 Update Camera Instructions 94
3.3.13 Factory Default Settings 97
3.3.13.1 Factory Default IP Address and Settings 97
3.3.13.2 Factory Default User Names and Passwords 97
3.3.13.3 Image Default Settings 97
3.3.13.4 Positioner Default Settings 98
3.3.13.5 Media Default Settings 98
3.3.13.6 Network Default Settings 99
3.3.13.7 OSD Default Settings 99
3.3.13.8 Privacy Mask Settings 100
3.3.13.9 Accessories Settings 100
3.3.13.10 Date/Time 100
4.0 Warranty 101

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1.0 General Information
1.1 About this document
This document contains information on how to configure and operate the RISE™ 4260HD Series camera posi-
tioning system and 4220HD Series dome positioning system using the Command Core™ web interface.
Please read this manual carefully prior to installation to prevent any accidental damage or misuse. The manual
is available from the CohuHD website at:
http://www.cohuhd.com/Support/Product-Documentation
The information in this manual is subject to change without notice. Please refer to the above website for the
latest information.
Note: All graphics contained within this document, including screenshots and other displays, are for ref-
erence use only and are subject to change.
1.2 Additional information and documents related to the camera system
For information on the 4260HD camera system installation, see Installation manual 6x-1114. The manual is
available from the CohuHD Costar website at:
For information on the 4220HD camera system installation, see Installation manual 6x-1116. The manual is
available from the CohuHD Costar website at:
http://www.cohuhd.com/Support/Product-Documentation
1.3 Copyright/Intellectual Property Rights Statement
Copyright 2015, 2016, 2017 CohuHD Costar, LLC. CohuHD Costar, LLC has intellectual property rights to
technology embodied in the product described in this manual.
CohuHD Costar™, RISE™, and Command Core™ are trademarks of CohuHD Costar, LLC.
1.4 FCC compliance
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter-
ference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to correct the interference at his
own expense.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Changes or modifications to this device void the
warranty.
1.5 Support services
Please contact the Customer Service Department for technical assistance.

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1.6 Returns
This item was thoroughly tested and carefully packed at the factory prior to shipping. Upon acceptance by the
carrier, the carrier assumes responsibility for the item’s safe arrival. If you receive the item in a damaged con-
dition, apparent or concealed, a claim for damage must be made to the carrier.
If a visual inspection shows damage upon receipt of this shipment, it must be noted on the freight bill or
express receipt and the notation signed by the carrier’s agent. Failure to do this can result in the carrier refus-
ing to honor the claim.
When the damage is not apparent until the unit is unpacked, a claim for concealed damage must be made.
Make a mail or phone request to the carrier for inspection immediately upon discovery of the concealed dam-
age. Keep all cartons and packing materials.
To return the product to the factory for service, please contact the Customer Service Department for a Return
Material Authorization (RMA) Number.
Prominently display the RMA number on the outside of the shipping container(s) and on paperwork contained
inside. Give a brief description of why the equipment is being returned and list the symptoms of any problems
being experienced with the equipment.
1.7 Shipment
Important:If the camera needs to be shipped, please use the original packaging material which was
designed to protect the product during transportation. If the original packaging is lost or damaged, please
order a replacement from Customer Service.

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2.0 Getting Started
2.1 Recommended Computer Specifications
The following are recommended computer specifications to run and operate a camera system:
lCPU: Intel i7-860S 2.53 GHz or better
lOperating system: Windows 7 or later
lMemory: 4GB DDR3@1066MHz or better
lHard Drive: 7200 rpm – minimum speed with sufficient free space
lVideo card: NVIDIA® GeForce® 9800 GTX+ with 512 MB RAM or better, or high-end ATI Radeon™
HD series
lMonitor: LCD monitor with 1920 x 1080 or better resolution
2.2 System Requirements
In order to test the camera system you need the following items:
Laptop or desktop computer
l100/1000BASE-T network card installed in the computer
lUse one of the following web browsers:
a. Microsoft Internet Explorer, version 11
b. Mozilla Firefox, version 50.0
c. Google Chrome, version 55.0
l100/1000BASE-T network switch or hub
lCat5e cable
2.3 Factory Default IP Address and Settings
The camera is shipped with:
lIP Address: 192.168.2.150
lSubnet mask: 255.255.255.0
lGateway: 192.168.2.1
2.4 Factory Default User Names and Passwords
The camera is shipped with the user names and passwords shown in the table.
Access Level Username Password
Administrator admin admin
Operator operator operator
User user user
Anonymous anonymous anonymous
Important: Passwords are case-sensitive; usernames are not.

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2.5 Assigning the Static IP Address
Important: In order to make changes in network settings in the local machine the user must be logged in as
Administrator. Please contact your local IT department if you do not have Admin privileges.
Set your computer IP address to the same subnet as the camera system IP address:
1. Go to Start > Control Panel > Network and Sharing Centers > Local Area Connection.
2. The Local Area Connection Status dialog box opens. Click the Properties button.
3. The Local Area Connection Properties dialog box opens. In the Networking tab, highlight the Internet
Protocol Version 4 (TCP/IPv4) line. Click the Properties button.
4. The Internet Protocol Version 4 (TCP/IPv4) dialog box opens:
a. Select the Use the following IP Address button in the General tab.
b. Enter IP address: the IP address range is 192.168.2.1 through 192.168.2.254 except
192.168.2.150 (the default address that has been assigned to the camera).
c. Enter the subnet mask: 255.255.255.0.
d. Click the OK button to close the Internet Protocol Version 4 (TCP/IPv4) dialog box.

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5. Click the Close button to close the Local Area Connections Properties dialog box.
6. Click the Close button to close the Local Area Connection Status dialog box.

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2.6 Assigning the New Camera IP Address
No two devices on a single Ethernet network can have the same IP address. Use the following steps to
change a camera IP address before a second camera is added to the subnet.
1. Set your computer IP address to the same subnet as the camera IP address: Setup Panel> Network >
Network Setting.
Important: In order to make changes in camera configuration the user must be logged in as Admin-
istrator.
2. Change the camera address. The camera address can be changed manually or through a Dynamic
Host Configuration Protocol (DHCP) server.
Important:Care must be taken when modifying parameters on this page as the changes can make
the camera inaccessible through the network. Consult with your network administrator before start-
ing to assign new network settings to ensure that your camera won’t conflict with other devices.
3. Write down the new camera address to make the camera easy to find later. If the camera IP address
becomes lost, use the RISE Camera Discovery Tool to find the camera on a network. The software is
available as a free download at http://www.cohuhd.com/Support/Software-Downloads. Under RISE
Camera Discovery Tool, click “Download Now”.

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2.7 Using the RISE Camera Discovery Tool
1. Download the RISE Camera Discovery Tool. The software is available as a free download at:
http://www.cohuhd.com/Support/Software-Downloads. Under RISE Camera Discovery Tool, click
“Download Now”. Run the RiseDiscoveryClient.exe file. Click to start it.The Rise Discovery Client win-
dow will be displayed.
Note: The autodiscovery feature uses network broadcast packets and may not work through network
routers.
2. Click on the Discover Rise Cameras button. A window with a list of cameras will be automatically dis-
played.
Note: Use the MAC Address or Model Index to identify CohuHD cameras. “00-09-f2” identifies cam-
eras as CohuHD cameras. The MAC address of the camera is the serial number of the camera which
can be found on the serial number label. The label location is on the back of the camera head for
4260HD and on the housing for 4220HD.
Periodic Scan: Check the box to enable or disable periodic scans.

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Scan Interval: Move the slider indicator to establish a desired scan interval. A minimum interval is one
second.
To schedule scans:
lCheck the Periodic Scan box.
lMove the slider indicator to set a scan interval value.
Note: If the Periodic Scan box is unchecked, the scan will be initiated only once.
3. Double-click a row in the discovered cameras grid. That will open your default browser and navigate to
the camera's login page.(See "System Requirements" on page 7 for the supported browsers.) Type the
user name and password.

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2.8 Accessing the Camera Using Web Interface
The camera system supports the following browsers:
lMicrosoft Internet Explorer, version 11
lMozilla Firefox, version 50.0
lGoogle Chrome, version 55.0
Important: Microsoft ActiveX® is required to view and control video if Internet Explorer is used.
Important: In order to make changes in network settings and install ActiveX® controls in the local machine
the user must be logged in as Administrator. Please contact your local IT department if you do not have
Admin privileges.
Upon delivery, the first time you access the camera system for starting a video stream take the following
steps:
1. Log in as a local administrator on your computer.
2. Start the browser.
Note: You may need to set the security level and add the camera system as a trusted site in order to
run a video.
3. Enter the camera IP address in the browser address box. The default address is http://192.168.2.150.
4. The CohuHD Sign In page appears.
5. For Internet Explorer only: The camera will attempt to install an ActiveX control on your PC. Allow the
camera to install ActiveX control by clicking on the prompt “This website wants to install the following
add-on: CohuRTPControl.cab from CohuHD Costar.” Click the Install button.
6. Type user name and password. Click OK.
See "Factory Default User Names and Passwords" on page 7.

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7. The Home page appears.
2.9 Users' Accounts
Four users’ accounts are defined in the web interface to allow differ ent levels of access. Those accounts are:
lAdministrator
lOperator
lUser
lAnonymous

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3.0 Operation
3.1 Home Page
Use the Home page to view the video and control the camera.
View the Video
lChoose a profile from the drop-down list. Default is Profile 1. See "Profile Settings" on page 39
to configure a profile.
lChoose a transport mode from the top of the Control Panel. Default is RTP/UDP. See "PTZ
Control" on page 18 for more information.
lUse Media Control Button: Play .
Move the Camera
To move the camera use the mouse or use the Positioner Control. See "PTZ Control" on page 18 for
more information on the Positioner Control.
Zoom the Camera
To zoom the camera use the mouse or use the PTZ Control tab. See "PTZ Control" on page 18 for more
information on the PTZ control.
Mouse Control
Use the mouse to control the camera azimuth, elevation and zoom in the video area.
lTo move the camera:
Press the left mouse button and drag the mouse in the desired direction
lTo zoom video in and out:
Scroll the mouse.
Setup Panel: Use this panel to configure the video.

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Control Panel: Use the panel to move the camera with the PTZ control and to have quick access to
frequently used controls.
Use the following screen mode options to view the video:
lTo hide/show the browser information - click F11.
lTo hide/show the Setup Panel - click the Setup tab.
lTo hide/show the control panel - click the Control Panel tab.

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lTo see full screen video - click the top blue bar with profile name and user name.
…
Click the Esc key to return to the previous screen.

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3.2 Control Panel
The user must be logged in as Administrator, Operator or User to use the control panel.
Click on the Control Panel tab to show/hide the control panel.
The following tabs are available on the control panel:
lPTZ
lPresets and Tours
lAdvanced
3.2.1 PTZ Control
The user must be logged in as Administrator, Operator or User to use the PTZ control.
Click the PTZ tab to bring the PTZ control panel to the screen.
The following buttons and controls are available on the PTZ tab:
Transport Modes
lRTP Unicast: Use RTP/UDP Unicast for video on demand
between the camera and a single receiver.
lRTSP/TCP: Use RTSP interleaved method to traverse firewalls.
lHTTP: Use HTTP tunneling method to traverse firewalls.
lRTP Multicast: Use RTP/UDP Multicast for a large simultaneous
number of viewers and for the most efficient usage of bandwidth.
Note 1: Multicast requires a custom configuration of most routers.
It is not possible to multicast over the Internet.
Note 2: Only 16 simultaneous connections are allowed for unicast
streaming.
Third Party Software
When using a third party software (e.g. VLC), enter the following
URLs:
lRTSP/RTP/UDP Unicast: rtsp://camera-ip-address/Stream0
(Stream0-Stream7)
lRTSP/RTP/TCP Unicast or RTSP Interleaved: rtsp://camera-ip-
address/Stream0 (Stream0-Stream7)
lRTSP/RTP/UDP Multicast: rtsp://camera-ip-address/mul-
ticast/Stream0 (Stream0-Stream7)
lRTP/UDP Multicast: http://camera-ip-address/sdp/Stream0.sdp
(Stream0-Stream7)
lHTTP/RTSP/RTP/TCP or HTTP Tunneling: http://camera-ip-
address/streaming/Stream 0 (Stream0-Stream7)
Media Control Button: Play
Profile: Choose a profile from the drop-down list. See "Profile Settings" on page 39 to configure a pro-
file.

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Positioner Control
lPan and Tilt (PT) Menu: Click the button to reveal the PT
direction arrows.
lPT Arrow Buttons: Click one of the button to move the
camera in the desired direction.
lZoom In/Out Buttons: Press the Zoom In button to zoom in.
Press the Zoom Out button to zoom out; the camera will stop
at the maximum field of view.
Pan/Tilt Speed: Use the slide bar for changing the Pan/Tilt Speed.
Three speed levels are indicated by the number in percentage below
the slide bar.
Magnification: Use the slide bar for a continuous zoom. The zoom level is indicated by the number
below the slide bar.
Zoom Speed: Zoom speed is the speed at which the camera system will go from full wide zoom to the
optical zoom. Select the speed from the slide bar: Slow, Normal or Fast.
Focus Near: Press the Focus Near button to focus on a close object manually. The focus will con-
tinue to change until the button is released or until the focus reaches the limit of its travel. Auto focus
mode is off.
Focus Far: Press the Focus Far button to focus on a distant object manually. The focus will con-
tinue to change until the button is released or until the focus reaches the limit of its travel. Auto focus
mode is off.
Auto Focus: Click the Auto Focus line to bring the camera into Auto mode. In Auto mode, the focus
will be automatically changed based on the scene illumination. Manual focus modes are off.
Iris Close: Press the Iris Close button to manually close the iris. Auto iris modes are off.
Iris Open: Press the Iris Open button to manually open the iris. Auto iris mode is off.
Auto Iris: Click the Auto Iris line to bring the camera into Auto mode. In Auto mode, the iris will be auto-
matically changed based on the scene illumination. Manual iris modes are off.

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3.2.2 Presets and Tours Control
The user must be logged in as Administrator, Operator or User to use the Presets and Tours control.
Click the Presets and Tours tab to bring the Presets and Tours control panel to the screen. The Presets
and Tours panel allows users to have a quick access to already programmed presets and tours. See
"Preset Settings" on page 29 for more information on configuring presets. See " Tour Settings" on page
31 for more information on configuring tours.
The following buttons and controls are available on the Presets and Tours tab:
Presets: Choose a preset from the Presets list. Click the Go but-
ton to send the camera system to the chosen preset.
Tours: Choose the tour name from the Tours list and click the Start
or Stop button.