Colorjet SubliXpress plus User manual

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SubliXpress Plus
Foreword
This user manual is briefly describing the operational aspects of the SubliXpress Plus machine. In this document,
the step-wise instructions for handling various aspects of the machine with visual screens are provided for easy
and better understanding. It also describes the error messages encountered while working with the machine
with appropriate remedial actions required to be taken by the user.
This manual serves as the reference tool which guides their customers how to use or operate the SubliXpress
Plus machine without anyone else assistance. The information provided in this document ensures its uniqueness
and language quality. For safe and proper use of the product, please read this manual carefully and follow all the
instructions.
Disclaimer
The information and instructions provided in this user manual have been checked for accuracy, uniqueness, and
reliability. ColorJet group reserves all the rights to modify and revise this manual as per the company
requirements without any prior notice.
“No part of this document shall be reproduced or used by externals without prior permission of the ColorJet
group”.
The reference table is shown in the below table:
Doc Type
Doc Code
Version
Machine Name
Date of Issue
User Manual
1
SubliXpress Plus
2021

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SubliXpress Plus
Table of Contents
1. About Document.................................................................................................................................................. 4
Purpose ................................................................................................................................................................ 4
Audience .............................................................................................................................................................. 4
2. Machine Specifications ........................................................................................................................................ 4
3. Machine Overview ............................................................................................................................................... 5
Front View............................................................................................................................................................ 5
Back View............................................................................................................................................................. 6
Control Panel Details............................................................................................................................................ 6
4. Getting Familiar with Printer Manager Interface ................................................................................................ 9
5. Main Menu Options........................................................................................................................................... 10
Setting Menu...................................................................................................................................................... 10
Tools Menu ........................................................................................................................................................ 15
Help Menu ......................................................................................................................................................... 15
6. Getting Ready for Printing ................................................................................................................................. 16
Switch ON Procedure......................................................................................................................................... 16
Loading Media.................................................................................................................................................... 17
Ink Refilling......................................................................................................................................................... 18
Feeding Password .............................................................................................................................................. 18
7. Printing............................................................................................................................................................... 20
Nozzle Testing.................................................................................................................................................... 20
Print Head Calibration........................................................................................................................................ 20
Calibration Wizard ......................................................................................................................................... 20
Bi-direction Calibration.................................................................................................................................. 22
Horizontal Calibration.................................................................................................................................... 23
Step Calibration.............................................................................................................................................. 24
Setting Print Origin............................................................................................................................................. 26
Setting Print Parameters.................................................................................................................................... 26
Adding Jobs ........................................................................................................................................................ 27
Editing Job.......................................................................................................................................................... 28
DPI and Print Mode............................................................................................................................................ 29
Pausing and Canceling Printing.......................................................................................................................... 30
8. Head Cleaning .................................................................................................................................................... 31

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SubliXpress Plus
Head Blotting ..................................................................................................................................................... 31
Setting Wiping and Capping Height ............................................................................................................... 32
Head Purging...................................................................................................................................................... 33
Head Spraying .................................................................................................................................................... 33
9. Switch OFF Procedure........................................................................................................................................ 34
10. Maintenance.................................................................................................................................................... 35
Environmental Maintenance ............................................................................................................................. 35
Print Head Maintenance.................................................................................................................................... 35
Head Plate Maintenance.................................................................................................................................... 35
11. Troubleshooting............................................................................................................................................... 36
Printer Not Initializing........................................................................................................................................ 36
Printer Manager Not Showing “READY” ............................................................................................................ 36
Print Stops in Between Printing......................................................................................................................... 36
Print Margin is Shifting or Junk Printing ............................................................................................................ 36
Print is Blur (Not Sharp) ..................................................................................................................................... 36
Lines in Print....................................................................................................................................................... 36
Heaters Not Working ......................................................................................................................................... 36
Head Not Firing .................................................................................................................................................. 36
Ink Not Supply.................................................................................................................................................... 37

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SubliXpress Plus
1. About Document
Purpose
The purpose of this document is to guide and educate
the targeted audience about the Printer and its Printer
Manager software so that they can easily and
effectively handle as well as use it as per their
requirements. Additionally, this document also
provides step-wise instructions for handling various
aspects of the printer and its related software with the
help of graphical screens for easy and better
understanding. Moreover, the document also describes
commonly encountered problems while working with
the printer and Printer Manager software with
appropriate remedial actions.
Audience
This document is meant for all the users who want to
use the Printer for their printing business. Sometimes,
the targeted audience has little knowledge about the
printer but in most of the cases, targeted audience is
much familiar with the terminologies of printer and
printing business. Thus, this document is designed to
facilitate both types of users.
2. Machine Specifications
Machine Specifications are shown in the table below:
SubliXpress Plus
Configuration
X4403
X4806
Printing Technology
Drop on demand, Piezo Electric Inkjet
No. of Print Heads
4
8
Print Heads
Type
Industrial Grade Jetting Assemblies
Resolution
Upto 2400 dpi
Height Adjustment
Upto 20mm
Cleaning Method
Pressure Purge and Wiping
Wetting Control
Piezoelectric Actuations
Ink
Type
Dye Sublimation Aqueous Based Ink
Colors
4
4
Supply (Tank Capacity)
10 Litre Refillable Tank
Media
Max. Thickness
Upto 20mm
Max/Printing Width
Upto 1800mm
Feed Roll Diameter
Upto 900mm
Distance Accuracy
Error of less than +0.1% of distance travelled or
+0.1mm whichever is greater
Media Drying System
Infrared Heaters
Printing Interface
USB 3.1
RIP Software
Onyx(ColorJet Edition) and NeoStampa(ColorJet Edition)
Power Requirements
AC 220 V, 36 A, 50/60 Hz
Dimensions (Printer Only)
3926 x 1235 x 1824 mm (LxWxH)
Dimensions (Feeder Only)
2415 x 1118 x 1050 mm (LxWxH)
Packing Dimensions
4200 x 2260 x 2050 mm (LxWxH)
Machine Weight
N.W. 1600kg, G.W. 2300kg, Feeder N.W. 300kg
Operating Condition
Temperature: 24 0C+/-4 and Humidity: RH of 55% +/-10%

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SubliXpress Plus
3. Machine Overview
Front View
The Front View of the machine is shown as below:
Fig 1: Displaying the Front View
1. Left Door (Carriage
Home Position)
2. Front Middle Door
3. Console (TFT Screen)
4. Control Panel Unit
5. Leveller
6. Wheel
7. Dryer Fan Unit
8. Dancing Roller
9. Guiding Roller
1
2
3
6
7
8
9
5
4

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SubliXpress Plus
Back View
The Back View of the machine is shown as below:
Fig 2: Displaying the Back View
1. Left Door
2. Back Middle Door
3. Right Door
4. Main Ink Tanks
5. Print Dryer
6. Take-up Roller
7. Supply Roller
8. Power Inlet (Machine MCB and Heater Switch)
9. Take-Up and Supply
Control Buttons
Control Panel Details
The Control Panel Screen is shown as below:
Fig 3: Displaying the Control Panel
4
8
5
6
9
7
Bed Vacuum Control Regulator
1
2
3

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SubliXpress Plus
Different options of the Control Panel
Bed Vacuum Regulator
Control the bed vacuum.
POWER ON/OFF
Turn ON/OFF the printer power.
USB Port
Insert USB cable into the USB port.

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SubliXpress Plus
The Take-Up and Supply controls are shown in the image below:
Fig 4: Displaying the Take-Up and Supply Controls

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SubliXpress Plus
4. Getting Familiar with Printer Manager Interface
The User Interface of the Printer Manager software is shown as below:
Fig 5: Displaying the User Manual of Printer Manager
The description of the Printer Manager window is given as below:
A. Main Menu: Consist of several sub menu options
viz. Settings, Tools, and also provide variety of
functions in well-organized manner.
B. Quick Access Toolbar: Display frequently
performed actions like Add Job, Delete Job, Print Job,
Pause or resume, Abort job, check nozzle, Auto clean,
Move left, Move right, Set print origin, Move forward,
Move backward, Move carriage to origin, and Edit job
are available as buttons on the Quick access toolbar.
C. Job Information: Display the properties of the
selected job like file name and path, Status, Print Size,
Print Area, DPI, Pass, and more.
D. Job Preview: Show the job preview as well as print
progress in this area.
E. Job List: Displays the thumbnail preview of added
jobs.
F. Error message: Displays the system generated error
messages.
0
Job List
Error Information
Main Menu
Quick Access Toolbar
Print Parameters
System Status
Job Information
Job Preview Area

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SubliXpress Plus
5. Main Menu Options
The Main Menu options are shown in the image below:
Fig 6: The Main Menu Options
Setting Menu
The Setting menu options are shown in the image below:
Fig 7: Displaying the Setting Menu and Its Related Options
Save: Using this option, you can save the default
settings of the machine. When you save the settings,
an xml file will be created for further references.
Load: Using this option, you can load the previously
saved machine’s settings.
Save To Printer: When you click on this option, all the
current settings get saved in the Main Board of the
machine.
Load From Printer: When you click on this option, the
printer settings get saved from Main Board to Printer
Manager software.
Edit: Using this option, you can edit the previously
made settings of Printer. On clicking the Edit option,
the Setting window with Printer, Move, Preference,
and Calibration tabs appears on the screen.

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SubliXpress Plus
The Setting window with the Printer tab is shown in the below image:
Fig 8: Displaying the Setting Window
Describing the different sections of the Setting window, as given below:
Print setting
Auto skip white: Enable to auto
skip the white space in the image
during printing.
Step Time: Set time interval of the
feed motor during printing.
Job Space: Set space between
multiple jobs.
Feather: Feather type should be
“Gradient” only and intensity
percentage of the feather should
be 5-100 as per the media type.
Multiple Ink: Enable to select the
color depth of an image according
to the passes. The available
options are Default, Double, and
More.
Color Bar
Space: Specify the distance
of the color bar from the
image.
Width: Set width of the
color bar.
Placement: Enable or
disable the color bar and
its placement viz. left,
right, or both.
Height same with image: If
enabled, the height of the
color bar is same as the
image height.
Spray setting
Auto Spray: Set the duration (number of
passes) for auto spraying.
Spray Period: Define the duration for
spraying. If the duration increased, spray
frequency gets decreased.
Print Pre-spray Time: This option works
when the Spray Before Print option is
enabled and used for defining the
duration, if spray before issuing the Print
command.
Idle Spray: Spray during carriage at home
position. This option must be enabled.
Spray Before Print: This option enables
spray before start of print.
These values can
change as per the
requirements.

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SubliXpress Plus
The Move tab are shown in the image below:
Fig 9: Displaying the Move Tab
Note: X and Y manual moving speed can be selected using the Move tab.

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SubliXpress Plus
The Preference tabs are shown in the image below:
Fig 10: Displaying the Preference Tab
Different options by the Preference tab:
•View Mode: Enable to set the Printer Manager screen view.
•Language: Enable to change the language of the Printer Manager.
•Unit: Enable to set the measuring unit like Millimeter.

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SubliXpress Plus
The Calibration and Multilayer Print tabs are shown in the image below:
Fig 11: Displaying the Calibration and Multilayer Print Tabs

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SubliXpress Plus
Tools Menu
The Tools menu options are shown in the image below:
Fig 12: The Tools Menu Option
Help Menu
The Help menu option is shown in the image below:
Fig 13: The Help Menu Option
Password: This option enables to feed the time and
language passwords of the printer.
Calibration Wizard: Using this option, you can
perform different types of calibration viz. Angle
Check, Vertical Check, Nozzle Check, and more. For
more details, please read the “Calibration Wizard”
section carefully.
Auto stop pump ink when time out: Enable or
disable the pump automatically when time out
occurs.
About: Enable to view the details about Printer Manager
software viz. software version and copyrights.

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SubliXpress Plus
6. Getting Ready for Printing
Switch ON Procedure
Note: Don’t switch OFF the machine input power from the main power board and machine’s MCB.
Follow these steps to switch ON the printer:
Step 1: Check Waste Bottle.
Step 2: Check Ink Level.
Step 3: Maintain the room temperature.
Step 4: Move the carriage manually away from the Home
position.
Step 5: Turn ON the Power ON/OFF button to on the printer
from the Control Panel.
Fig 15: Displaying the Power ON/OFF Button
Step 6: Load the media.
Step 7: Turn on the computer system and open the printer manager software.
Step 8: Check the print head nozzles status by issuing the Nozzle Test command. If nozzle test result is not OK
or nozzles are blocked, clean the Print Head by performing the steps given in the Head Cleaning section.
Step 9: Rip the image file using the Ripping software provided with the machine.
Step 10: Set the print origin to specify the printing starting position.
Now, the printer is ready for printing.
MCB
Fig 14: Displaying the MCB

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SubliXpress Plus
Loading Media
Follow these steps to load media:
Step 1: Unwind the media roll and insert into the supply roller.
Step 2: Pass the media through dancing roller and guiding rollers (Refer to Fig 16).
Step 3: Pull out enough media from the supply roller to the print bed (Roller no 5 in Fig 16).
Step 4: After this, pass the media through guiding rollers and dancing. Finally, paste it on the take up roller, as
shown in the image below:
Fig 16: Showing the Media Path
Note: Media on the take-up must be perfectly aligned according to the supply roller’s media.

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SubliXpress Plus
Ink Refilling
Please use the recommended ink in the printer for high printing quality as well as long life of print and print
heads. To refill ink, open the left door of the printer and replace ink bottles, if empty. Ink gets filled in the Sub
tanks.
Fig 17: Displaying the Main Tanks
Feeding Password
The Password option enables operator to feed or update password of the printer. On clicking Password option
under the Tools menu, the Password window appears with two options viz. Time Password and Language
Password.
Follow these steps to change the passwords of the printer:
Step 1: Click on the Main MenuToolsPassword path. The
Password window appears on the screen.
Step 2: Feed Password in the Time Password field (Refer to Fig 19).
Note: The length of the password field must be of 16 digits.
Step 3: After feeding the passwords, click on the Set button (Refer
to Fig 19).
Fig 18: Selecting the Password Option

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SubliXpress Plus
Step 4: Click on the Exit button to close the Password window, as shown below:
Fig 19: Displaying the Password Window
Step 5: After performing the above steps, restart the printer.
Note: When “First Warning” appears, kindly contact Head Office with the following screen:
•Password Screen (Refer to Fig 19)
•About Screen
Fig 20: Displaying the About Us Screen