Comfort BODILINK User manual

USER GUIDE
& MANUAL
COMFORTCOMPANY.COM
BODILINK™HEAD SUPPORT
UM-BODILINK-HEAD-SUPPORT REV0817

2INTRODUCTION www.comfortcompany.com
At Comfort Company we are dedicated to creating and
manufacturing seating and postural support systems
designed for people with a wide range of rehabilitation
needs. Whether for pediatric, geriatric, or bariatric needs
we are committed to providing our customers with quali-
ty products designed for comfort, durability, and ease of
use. Our vision is to lead in the development, manufac-
turing, and delivery of the most innovative seating and
positioning products which provide the highest level of
comfort, functionality, and quality of life for the user.
1.800.564.9248
406.522.8563
[e-mail]
www.comfortcompany.com
Customer Service
Bozeman, Montana
CONTACT INFORMATION
BEFORE USE
ABOUT US CONTENTS
Manufacturing
New Berlin, Wisconsin
Thank you for choosing COMFORT COMPANY®
NOTE: “We,” “Us” and “Our” refers to Comfort Company. “You” refers to the product purchaser or user.
SAFETY GUIDELINES
Symbols 3
General Safety 3-4
Intended Use/User 4
Parts Detail 5
INSTALLATION & SET UP
Attachment To Back Supports 6-11
Acta-Back®Series, Acta-Embrace®(any hardware) 6
Acta-Relief™Head Support Bracket 7
Acta-Relief™with Compass®4 7
Acta-Relief™with Compass®Power Mount 8
Using Radius & Posterior Mounting Plates 9
Mounting to Permobil®with Uni-Track 10
Mounting to Quantum®with TRU-Comfort211
Adding a Link to the Hardware 12-13
Connecting Hardware and Support Pads 14
Adjustments 15-16
Finishing Installation 17
CLEANING AND MAINTENANCE
Cleaning 18
Inspection 19
Reuse 19
Storage 19
Disposal 19
WARRANTY AND REPLACEMENT
Lifetime Guarantee 19
Replacement Procedure 19
COMMENTS
15
Back
Cover
The appropriate Comfort Company positioning product
is intended to improve every day user function and com-
fort while providing support and stability for a variety of
rehabilitation needs. However, prior to using any Comfort
Company support, it is important that each individual be
assessed by a qualied healthcare professional for but not
limited to, mobility, nutrition, current condition, goals, and
health history. In addition to this initial assessment, individ-
uals should be regularly monitored by a health care profes-
sional for any changes in their condition.
This user guide and manual is for reference purposes only
and is not intended to substitute for advice given by a phy-
sician or other licensed healthcare professional. You should
not use this information for self-diagnosis or self-treatment
of a health problem or condition. Contact your healthcare
provider immediately if you suspect that your health prob-
lem or condition has changed or worsened.
Before using, make sure that you are properly trained to
operate the equipment for its application. Failure to do so
could lead to discomfort, injury or damages.

3
SAFETY GUIDELINES
SAFETY GUIDELINES
SAFETY SYMBOLS
GENERAL SAFETY
PLEASE NOTE
CARE SYMBOLS
Warning!
Prohibited!
Wash Cover Only -
Warm Cycle (Maximum Temperature)
Do Not Bleach
No Smoking
Do Not Expose to sources of excessive heat such as open ame or spark.
Bleach Okay
Tumble Dry Low
Do Not Tumble Dry, Steam Clean or
Autoclave
Air Dry Only
Hang to Dry
Do Not Iron
Antibacterial or Disinfectant Spray
Detailed cleaning instructions on page 18
Wipe with Water Only
Do Not Wash
Hand Wash
Do Not Cut
or Puncture
Although this product meets ammability requirements, we do not
recommend smoking while using this product. Damage from smoke and
ame is not covered by the lifetime warranty. You must consider additional
safety precautions when choosing to smoke while using this product.
Avoid sharp objects. Do not modify the product. Doing so will void its
warranty and may lead to personal injury or alter the effectiveness of the
product by increasing the risk factors for skin breakdown and/or instability.
Indicates actions that should NOT be performed at any time under any
circumstance. These actions could result in personal injury and/or damage
to the product or equipment being used.
Without following the specied procedure, this indicates potentially
hazardous conditions that could lead to personal injury, inadequate
performance, product damage or malfunction.
You must READ and FOLLOW all instructions, notes and warnings included in this
manual. Understanding how to care for your product is the key to safe and proper
use. Share this information with all caretakers to help them meet your healthcare
needs and ensure your safety.
Check packaging and inspect all parts for damage before use. DO NOT USE if dam-
aged and contact Comfort Company immediately for further instruction. Check reg-
ularly for loose components and tighten as necessary. Contact Comfort Company if
wear or damage is noted.
During the rst few hours of use, a healthcare professional should be available to
observe skin condition and assess the likelihood of skin breakdown.
During regular use, periodically check for skin discoloration and/or irritation. If discol-
oration should occur and not disappear after 30 minutes of non-use, discontinue use
and consult with your healthcare provider immediately.
DO NOT place anything in between the user and the product. Additional materials
may reduce the effectiveness of the product and increase risk factors for skin break-
down and instability.
Always use the cover and base with any inserts as a complete assembly. Never use a
cover other than one intended for your specic product and size.
Installing alternate parts to your wheelchair may change the intended structure and
function of the equipment. Be sure to assess the need for additional safety features
for your chair such as anti-tip bars or other available options in order to maintain
stability during use. Use this manual in conjunction with the user manual that came
with your chair to ensure safety guidelines are being met.
Comfort Company cannot be held responsible for damages or injury due to misuse
of the product or failure to follow instructions provided in this manual. Please contact
us if you require further assistance in understanding cautions, warnings or instructions
for using or maintaining your product.
The directions provided will help to maintain and extend the
life of your product and ensure it is covered by the Comfort
Company Lifetime Guarantee. Please see complete warranty
information on page 19.
The information in this manual was gathered and recorded with
the latest specications available at the time of publication. Due
to our continued effort to reassess and improve our products,
information found in this manual such as drawings and notes may
vary slightly from the product that you purchased. We reserve the
right to make changes to products as they are deemed neces-
sary. To check for the latest version of this manual please visit us
at www.comfortcompany.com.

4SAFETY GUIDELINES - INSTALLATION & USE www.comfortcompany.com
COMFORT-TEK™ fabric cover is uid-resistant, easily cleaned at any time
and soft to the touch. Comfort-Tek™fabric has stretch which helps alleviate
pressure and conforms to both support pad and user.
STRETCH-AIR™fabric cover is 2-Ply designed to be breathable on the
surface for comfort while the bottom layer is uid-resistant for cleanliness.
The multi-directional stretch allows for optimal conforming to the user and
support pad shape.
GLIDEWEAR®fabric cover is intended for maximum hair and skin protec-
tion by reducing shear. Recommended most for those with abnormal tone
causing involuntary movements, difcult postures and frequent repositioning
BodiLink™ head support is intended for those with positioning and support needs as deemed necessary by a qualied healthcare professional.
BodiLink™head support offers a wide variety of available positions to accommodate user rehabilitation needs and goals while allowing for function and
comfort. The sizes available and range of adjustability t pediatric to full grown users and should be matched by the healthcare provider to suit the user
needs. Adjustments or replacement components may be necessary as changes in condition occur or to accommodate developments such as growth.
All fabrics used in BodiLink™Head Support covers are latex-free.
Comfort-Tek™fabric is used on all head support pad covers along
the outer edge.
BodiLink™ Head Support pads come in 2 levels of rmness (soft and
extra soft). Both use a layer of Viscool®extra soft foam over a high
resiliency foam base layer. This combination allows for immersion and
conforming to the user for optimal surface contact, comfort and pres-
sure redistribution.
This product passed crash testing. However, when
possible, do not use head support during transport.
Repeated or excessive force (braking or crash) could
potentially change adjustment or cause extra wear
shortening the life of the product. Use after a crash is
not recommended.
ATTENTION! Always check that the gear teeth in each joint
are aligned for full tooth engagement before nal tighten-
ing. Failing to do so could cause wear on the teeth leading
to parts slipping out of adjustment or hardware failure.
ATTENTION! Unless otherwise specied, fasteners
should be tightened to 10.5 Nm (93 lb-in).
ATTENTION! Make sure that the head support is securely
mounted to the back support system and it is adjusted
properly each time it is in use.
This product is designed for the intended user and use
only. Be aware that any modications could potentially
endanger the user, cause discomfort or damage.
WARNING! It is necessary to fully articulate power recline
features to ensure there is no possible equipment interfer-
ence after installation. Do so slowly while watching closely.
Caregivers: It is necessary to learn from a healthcare provider
how to properly adjust the equipment for the user’s specic
positioning needs and goals.
WARNING! Ensure that the product does not interfere with
any other chair components. Interference could jeopardize
effectiveness and user safety as well as cause damage.
PROHIBITED! Never use the equipment to maneuver a
chair or anything that it is attached to. It is never to be
used as a handle, lift, guide or support for anything other
than what it was intended. (ex. support during transfers.)
PROHIBITED! Never use the equipment unless all compo-
nents are fully functional. Any issues should be addressed
by contacting your dealer or customer service. Do not at-
tempt to make your own modications or repairs.
SAFETY GUIDELINES
INTENDED USE - MATERIALS
BODILINK™ HEAD SUPPORT SAFETY DETAILS
INTENDED USER
CAUTION! Please consider that adding additional
links to the hardware may reduce the overall strength.

5
INSTALLATION & USE
PARTS DETAIL
ACTA-RELIEF™HEAD SUPPORT BRACKET
For 14”W Back Supports (HSH-AR14W)
For 16”W Back Supports (HSH-AR16W)
For 18”W Back Supports (HSH-AR18W)
For 20”W Back Supports (HSH-AR20W)
BODILINK™HEAD SUPPORT
REMOVABLE HARDWARE
(BL-HSH-FX)
BODILINK™HEAD SUPPORT
REMOVABLE HARDWARE FOR
QUANTUM®(BL-HSH-FX-PW1)
BODILINK™HEAD SUPPORT
REMOVABLE HARDWARE FOR
PERMOBIL®(BL-HSH-FX-PW2)
ADDITIONAL BODILINK™HEAD SUPPORT HARDWARE
EXTRA SPACER PLATE
(BL-HSH-SPCR)
RADIUS MOUNTING PLATE
(BL-HSH-SPCR-RAD)
POSTERIOR MOUNTING PLATE
(BL-HSH-SPCR-POST1)
PERMOBIL MOUNTING PLATE
(BL-HSH-SPCR-TRCK1)
QUANTUM MOUNTING PLATE
(BL-HSH-SPCR-POST2)
*14WX5L size without cover shown
BODILINK™ HEAD SUPPORT PAD Soft Extra Soft
6” W X 3.5” L (BL-HSP1-6W3L) (BL-HSP2-6W3L)
8” W X 4” L (BL-HSP1-8W4L) (BL-HSP2-8W4L)
10” W X 5” L with adjustable wings (BL-HSP1-10W5L) (BL-HSP2-10W5L)
14” W X 5” L with adjustable wings (BL-HSP1-14W5L) (BL-HSP2-14W5L)
18” W X 5” L with adjustable wings (BL-HSP1-18W5L) (BL-HSP2-18W5L)

6INSTALLATION & USE www.comfortcompany.com
INSTALLATION (STANDARD)
For Acta-Back®, Acta-Back®Deep, Acta-Back®Contour,
Acta-Back® LTS, Acta-Embrace®, Acta-Embrace®LTS,
& Visco Back®. All tools needed are provided.
Rear view of Acta-Back®support shell shown
C
F
G
DE
A
1
5
6
2
3
B
Note: Head support pad is not shown but in most
cases will come attached to hardware. See page
14 for instructions on attaching head support pad.
Instructions for adding a link on pages 12-13.
1Start by turning knob Acounterclockwise.
2Remove hardware shaft Cfrom mounting bracket B and set
aside.
3Loosen bolts Dwith ⅛” allen wrench and remove along with
washers Eand spacer plate Ffrom mounting bracket B.
4Remove back support cover (not pictured) allowing access
from both sides to head support holes on back support shell G.
5Align mounting bracket Band spacer plate Fwith head sup-
port holes on the back support shell. When using Compass®
Power Mount Hardware, do not use spacer plate Fso either
discard or retain for future use.
6Attach Band F with bolts Dand washers Efrom the front face
of the back support shell G and tighten to 65 lb-in.
7Replace and secure back support cover.
8Insert hardware shaft Cinto mounting bracket B and turn knob
Aclockwise to secure. Note: Make sure at least ½” of shaft C
is completely through the bottom of B at all times (see page 7,
gure 2.5). See pages 15-17 for nal adjustments.
Figure 2.1
Figure 2.2

7
INSTALLATION & USE
INSTALLATION (ACTA-RELIEF™)
For Acta-Relief™& Acta-Relief™LTS using Compass®4
Mounting Hardware. All tools needed are provided.
Note: Head support pad is not shown
but in most cases will come attached to
hardware. See page 14 for instructions on
attaching head support pad. Instructions
for adding a link on pages 12-13.
Note: Please refer to Page 6, Figure 2.1 for steps 1- 3.
If Acta-Relief™ Head Support Bracket is not already
attached, please follow the below prior to step 1.
1Start by turning knob Acounterclockwise.
2Remove hardware shaft Cfrom mounting
bracket B and set aside.
3Loosen bolts Dwith ⅛” allen wrench provided
and remove along with washers Eand spacer
plate Ffrom mounting bracket B.
4Align mounting bracket Band spacer plate F
(if desired) with desired head support holes on
head support bracket H. (Figure 2.4)
5Attach Band F with bolts Dand washers E
from the inner face of the head support brack-
et H and tighten to 65 lb-in.
6Insert hardware shaft Cinto mounting bracket
B and turn knob Aclockwise to secure. Note:
Make sure at least ½” of shaft Cis complete-
ly through the bottom of B at all times (see
gure 2.5). See pages 15-17 for nal adjust-
ments.
Align 4 holes on back support shell Gwith head
support bracket Has shown in Figure 2.3 and
attach with fasteners and allen wrench provided.
Assembly order:
H- G - at washer J- safety washer K- screw L
Figure 2.4
Figure 2.5
H
JKL
H
G
4
6
½”
min.
5
C
B,F
A
Figure 2.3

8INSTALLATION & USE www.comfortcompany.com
INSTALLATION (ACTA-RELIEF™ POWER)
For Acta-Relief™& Acta-Relief™LTS using Compass®
Power Mount Hardware. All tools needed are provided.
C
F
G
D
D
E
E
H
A
1
4
5
2
3
B
1Start by turning knob Acounterclockwise.
2Remove hardware shaft Cfrom mounting bracket B and set
aside.
3Loosen bolts Dwith ⅛” allen wrench and remove along with
washers Eand spacer plate Ffrom mounting bracket B. Do
not use spacer plate F with Acta-Relief™ with Compass®
Power Mount so either discard or retain for future use.
4Align mounting bracket Bwith desired head support holes
on power mount bracket G. Note: If needed, partially remove
back support cover (not pictured) allowing additional access
to head support holes on mounting bracket Gfrom the front.
5Attach Bwith bolts D, washers E, and additional thick wash-
ers H provided from the inner face of power mount bracket
G and tighten to 65 lb-in. Replace and secure back support
cover if it was removed.
6Insert hardware shaft Cinto mounting bracket B and turn
knob Aclockwise to secure. Note: Make sure at least ½” of
shaft Cis completely through the bottom of B at all times (see
page 7, gure 2.5). See pages 15-17 for nal adjustments.
Figure 2.6
Figure 2.7
Note: Head support pad is not shown but in most
cases will come attached to hardware. See page
14 for instructions on attaching head support pad.
Instructions for adding a link on pages 12-13.

9
INSTALLATION & USE
INSTALLATION (RADIUS & POSTERIOR MOUNTING)
For Radius Back®or other Posterior Mount Back Supports using Radius Mounting
Plate BL-HSH-SPCR-RAD or Posterior Mounting Plate BL-HSH-SPCR-POST1.
All tools needed are provided.
Radius Back®without cover shown
Note: Please refer to Page 8, Figure 2.6 for steps 1- 3.
Steps 3- 4may be complete already depending on how BodiLink™ Head Support was ordered in conjunction with Radius Back®.
1Start by turning knob Acounterclockwise.
2Remove hardware shaft Cfrom mounting bracket B and set aside.
3Loosen bolts Dwith ⅛” allen wrench provided and remove along with washers Eand spacer plate Ffrom
mounting bracket B. Parts D,E and F will be replaced so either discard or retain for future use.
4Align mounting bracket Band countersunk holes of alternate spacer plate J and attach with provided at
head screws K. Make sure the screw heads are ush with spacer plate J when nished.
5Now attach Jto back support with button head bolts Land safety washers Mand tighten to 125 lb-in using
” allen wrench. L, Mand allen wrench provided with alternate spacer plate.
6Insert hardware shaft Cinto mounting bracket B and turn knob Aclockwise to secure.
Note: Make sure at least ½” of shaft Cis completely through the bottom of B at all times (see page 7,gure
2.5). See pages 15-17 for nal adjustments.
Figure 2.8
Figure 2.9
J
B
K
4
5
Note: Radius Back®requires creating holes in the back support
cover at the T-nut locations for attaching mounting hardware.
We can only guarantee that BodiLink®Head Support system
will properly mount to the Comfort Company products listed
in this manual. Modications made in attempt to interface with
any other products voids warranty.
L
M

10 INSTALLATION & USE www.comfortcompany.com
INSTALLATION (PERMOBIL MOUNTING)
For Permobil®Back Supports with Uni-Track System
using Permobil Mounting Plate BL-HSH-SPCR-TRCK1.
All tools needed are provided.
C
F
DE
A
1
5
6
2
3
B
1Start by turning knob Acounterclockwise.
2Remove hardware shaft Cfrom mounting bracket B and set
aside.
3Loosen bolts Dwith ⅛” allen wrench provided and remove
along with washers Eand spacer plate Ffrom mounting brack-
et B. D, E and F will be replaced so either discard or retain for
future use.
4Align mounting bracket Band countersunk holes of alternate
mounting plate H and attach with provided at head screws
Jand tighten. Fasteners and allen wrench are provided with
alternate mounting plate.
5Loosely attach button head bolts Kand safety washers Lto
double nuts Mthrough alternate plate H.
6Slide nuts Minto Uni-Track System slots to desired position
and fully tighten bolts K with 4mm allen wrench to secure.
7Insert hardware shaft Cinto mounting bracket B and turn knob
Aclockwise to secure. Note: Make sure at least ½” of shaft C
is completely through the bottom of Bat all times (see page 7,
gure 2.5). See pages 15-17 for nal adjustments.
Figure 2.10
Figure 2.12
Figure 2.11
H
B
J
4
K
L
M
We can only guarantee that BodiLink®Head Support system will
properly mount to the Comfort Company products listed in this
manual. Modications made in attempt to interface with any other
products voids warranty.

11
INSTALLATION & USE
INSTALLATION (QUANTUM MOUNTING)
For Quantum®Rehab TRU-Comfort2Back Supports on
TRU-Balance3Seating System using Quantum Mounting Plate
BL-HSH-SPCR-POST2.
Note: Please refer to Page 10, Figure 2.10 for steps 1- 3.
Steps 3- 4may be complete already depending on how BodiLink®Head Support was ordered. If so, skip to step 5.
1Start by turning knob Acounterclockwise.
2Remove hardware shaft Cfrom mounting bracket B and set aside.
3Loosen bolts Dwith ⅛” allen wrench provided and remove along with washers Eand spacer plate Ffrom mounting
bracket B. Parts D,E and F will be replaced so either discard or retain for future use.
4Align mounting bracket Band countersunk holes of mounting plate J and attach with provided at head screws K
using phillips head screwdriver. Make sure the screw heads are ush with mounting plate J when nished.
5Attach Jto back support with socket head bolts Land tighten using 4mm allen wrench. Lprovided with alternate
mounting plate.
6Insert hardware shaft Cinto mounting bracket B and turn knob Aclockwise to secure.
Note: Make sure at least ½” of shaft Cis completely through the bottom of Bat all times (refer to page 7, gure
2.5). See pages 15-17 for nal adjustments.
Figure 2.13
Figure 2.14
J
B
K
4
5
L
J

12 INSTALLATION & USE www.comfortcompany.com
BodiLink®Head Support Hardware Kit will include an extra link
and fasteners to use if needed to reach extreme positions.
1
42
3
Figure 2.15 Figure 2.16
1Remove bolt N and safety washer O from curved link P and top of hardware shaft C.
2Remove hardware shaft Cfrom mounting bracket Bby turning knob Acounterclockwise.
3Turn hardware shaft C180° so the visible gear teeth are facing the opposite direction.
4Insert hardware shaft Cinto mounting bracket B and turn knob Aclockwise to secure.
Note: Make sure at least ½” of shaft Cis completely through the bottom of Bat all times (refer to page 7, gure 2.5).
B
C
A
C
O
P
N
CAUTION! Please consider that adding additional
links to the hardware may reduce the overall strength.
Note: Head support pad is not shown but in most
cases will come attached to hardware. See page
14 for instructions on attaching head support pad.
INSTALLATION (ADDING A LINK)

13
INSTALLATION & USE
INSTALLATION (ADDING A LINK)
55
6
6
Figure 2.18
Gear Teeth Alignment
Figure 2.17
5Align extra link R with gear teeth on hardware shaft C in the orientation shown below and fasten with
safety washer S and bolt T.
6Align the other end of extra link R with curved link P and fasten with safety washer O and bolt N.
7See pages 15-17 for information on nal adjustments.
Proper gear tooth alignment and engagement is essential for a secure set up
C
O
T
P
R
N
S
Comfort Company cannot be held responsible for damages or injury due to misuse of the product or failure to follow instructions provided in the manual. Please contact
us if you require further assistance in understanding cautions, warnings or instructions for using or maintaining your product. Customer Support 1.800.564.9248

14 INSTALLATION & USE www.comfortcompany.com
In most cases, head support pad will come preassembled
with mounting hardware. All tools needed are provided.
INSTALLATION (SUPPORT PAD)
1
1Align ball link Aand ring B with ball receiver C.
2Loosely engage bolts Dand safety washers Ewith ball receiver C to complete the assembly.
3Continue to pages 15-17 for nal adjustments.
Figure 2.19
A
B
C
D
E
8W x 4L support pad shown
2

15
SET UP & ADJUSTMENTS
SET UP & ADJUSTMENTS
BodiLink™Head Support hardware has 6 points of adjustment for height, angle, rotation and depth. All BodiLink™Head Support pads have a
preformed curvature for optimal posterior contact, but the 3 largest head support pads have 2 points of adjustment for additional lateral support.
1B
3
2
7*
6
4
5
1C
1A
1A-45º
1B-80º
1C-360º
2- 240º
3- 240º
4- 240º
5- 360º
6- 4.5”
7*-+90º/-10º each
Figure 3.1
Figure 3.2 Figure 3.3
14W x 5L pad shown
Adjustment Point Ranges
*14W5L, 10W5L, 18W5L Support Pads Only

16 SET UP & ADJUSTMENTS www.comfortcompany.com
SET UP & ADJUSTMENTS
Use the 4mm allen wrench provided for all adjustment bolts.
2
3
4
1
1
6
5
1Loosen all adjustment point bolts 1-5 allowing
for full articulation of the head support to a
desired position.
Note: BodiLink™ head support pads are designed to
be used in any orientation including ipped 180º as
shown in figure 3.4 to better address the user’s needs.
2Assess and alter height adjustment 6using
knob A if needed. Remember to leave at least
½” of hardware shaft C showing through the
bottom of the mounting bracket B.
3While holding the head support pad in place,
loosely tighten adjustment points1-5.
4Once all hardware links are lightly set, go back
and tighten all bolts evenly.
ATTENTION: It is crucial that adjustment
point 1is tightened evenly all around to
prevent unwanted movement and the
gear teeth on points 2-5 must be properly
aligned and engaged for a secure set up.
5To access wing adjustment 7channels on
10”/14”/18”W head support pads, par-
tially unzip the locking zippers under the
cover aps. Ensure gear teeth are properly
aligned before nal tightening.
A
B
77
C
Figure 3.5
Figure 3.6
Figure 3.4
14W x 5L pad without cover shown
Gear Teeth Alignment

17
SET UP & ADJUSTMENTS
Only locking feature set screws require the smaller allen
wrenches provided.
FINISH
D
B
E
CF
Figure 3.7
14W x 5L pad without cover shown
6Finish by positioning collar D on hardware shaft C at the top of mounting bracket B.
7Locate set screw Ein the collar and tighten with 2mm allen wrench until contact is made with the
hardware shaft. This allows for easy positioning of the hardware if it is removed and then replaced.
Note: Collar Dis retained in a track in the shaft. If the collar needs to be removed, remove the set screw F
located in the track at the bottom of the shaft with the 1.5mm allen wrench provided.
7
6

18 CLEANING & MAINTENANCE www.comfortcompany.com
Unzip cover and remove from head support pad and hardware.
Machine wash cover using any common laundry detergents. Let dry completely before use.
Machine Wash any temperature
Maximum 66°C/150°F Hand Wash when possible
Machine Wash Maximum 66°C/150°F Bleach
Do Not Steam Clean or Autoclave
Do Not Tumble Dry High Temperature
Tumble Dry Low Temperature Only Air Dry when possible
Air Dry Only.
Do Not Iron
Spray with common household or commercial antibacterial
cleansers or disinfectants.
SURFACE CLEANING COMFORT-TEK FABRIC ONLY*
COMPLETE CLEANING (ALL FABRICS)
DISINFECTING (ALL FABRICS)
FOAM
Wipe with damp, water-only cloth after disinfecting and let dry before use.
Dab with clean, damp, water-only cloth.
Unzip cover and remove from head support pad and hardware. Wash cover with water and bleach followed by thorough rinse.
Follow directions on bleach container. Let dry completely before use.
Soiled foams should be replaced. Remove cover, dab foam with water-only cloth and let dry completely before replacing cover.
Foam should not be exposed to light for any extended period of time. Light will cause discoloration of the foam. This only effects the
appearance of the foam, not the functional features. There is no need to attempt to “clean” discoloration caused by light exposure.
DO NOT submerge foam in any liquid, including water.
DO NOT use contaminated foam with multiple users.
CLEANING
Frequent heat drying and bleaching naturally cause fabric break down.
Air drying and cleaning without bleach are recommended whenever possible to help extend the life of the cover.
Do not wash or dry Stretch-Air™and GlideWear®covers along with hook and loop fasteners or other materials that could snag the fabric.
Note: Doing so could pull at the fabrics causing changes in the appearance but not the effectiveness of the fabrics.

19
CLEANING & MAINTENANCE
MAINTENANCE
Inspect all head support components monthly.
Check and tighten all fasteners and adjustment points.
Inspect all materials for wear such as stretching, fraying,
fractures, and bends. Some wear with regular use is expect-
ed. Signs of excessive wear to any component should be
addressed by contacting your dealer or customer service
for repair or replacement parts.
STORAGE
DISPOSAL
REUSE
INSPECTION
Assembly or individual parts should not be stored in extreme
hot or cold temperatures. Only store in a clean and dry place
at room temperature.
Do not allow exposure to direct sunlight for prolonged periods
of time. This could age the product more rapidly and decrease
its effectiveness.
Do not store where there is risk of open ame or spark.
Please contact your local authorities for regulations on the
proper disposal of your product and its components.
You must re-t the support to the new user or after extended
periods of non-use by the same user. Follow the "Set up &
Adjustments" procedure on Pages 15-17 to do so.
Before transferring to a new user, the product must be com-
pletely cleaned and disinfected as outlined on page 18.
DO NOT incinerate as a means of disposal.
WARRANTY REPLACEMENT PROCEDURE
COMMENTS
If a manufacturing defect should occur, the product will be replaced at
no cost to the buyer. Register your product at www.comfortcompany.
com/registration to activate Lifetime Guarantee.
If manufacturing defects should occur, discontinue use immediately.
Wear from regular use is not considered a manufacturing defect. Re-
placement parts are available by contacting Customer Service or your
supplier, distributor, or retailer.
Any alterations made to the product or defects caused by irregular
use voids the warranty. We can only guarantee that BodiLink®Head
Support system will properly mount to the Comfort Company products
listed in this manual. Modications in attempt to interface with any
other products voids warranty.
Warranty claims should be led by the original purchaser. End-users
will need to contact the DME Supplier, Distributor or Retailer from
whom the product was purchased. In the event the original dealer is
not available, any authorized Comfort Company DME supplier, distrib-
utor or retailer will provide assistance.
DME suppliers, distributors or retailers with warranty issues will need
to contact Customer Service by phone or email and provide original
purchase order number, sales order number, or invoice number when-
ever possible. A Return Merchandise Authorization (RMA) will be is-
sued by Customer Service so a warranty replacement order or quote
can be processed.
If you would like to contact us with your comments or concerns, please
visit our website www.comfortcompany.com or refer to the "Contact
Information" section of this manual.
We invite you to leave testimonials of the product on our website on
the individual product pages.
This product is covered by the Comfort Company Lifetime Guarantee.
WARRANTY

© 2017 Comfort Company
Comfort Company®, Compass®, Acta-Back®, Acta-Embrace®, and Radius Back®are registered trademarks of Comfort Company.
BodiLink™, Acta-Relief™, Comfort-Tek™, and Stretch-Air™ are trademarks of Comfort Company.
GlideWear®is a registered trademark of Tamarack Habilitation Technologies, Inc.
Viscool®is a registered trademark of American Excelsior Company.
Permobil®is a registered trademark of Permobil AB.
Quantum®is a registered trademark of Pride Mobility Products Corporation.
BLOG
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CAL TB 117-2013
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UM-BODILINK-HEAD-SUPPORT REV0817