Commercial CHEF CHQP12R User manual

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User Manual
Quesadilla / Pizza Maker
MODEL: CHQP12R
1. READ these instructions carefully before installing and operating the
appliance. Keep them for further reference.
2. Record in the space below the “SERIAL/MODEL NUMBER” found on the back
or bottom of your appliance and retain this information for future reference.
SERIAL NUMBER:
MODEL NUMBER:
DATE OF PURCHASE:
Save and staple your sales receipt to your manual for warranty coverage.

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SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS
1. READ ALL INSTRUCTIONS BEFORE USE
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against risk of electric shock, do not immerse cord, plug
or unit in water or other liquid.
4. Close supervision is necessary when any appliance is used by or
near children.
5. Unplug from outlet when not in use and before cleaning. Allow
to cool before putting on or taking off parts, and before cleaning
appliance.
6. Do not operate any appliance with a damaged cord or plug or after
the appliance malfunctions or has been damaged in any manner.
Return appliance to the nearest authorized service facility for
examination, repair or adjustment.
7. The use of accessory attachments not recommended by the
manufacturer may cause injuries.
8. Do not use outdoors.
9. Do not let cord hang over the edge of the table or counter, or touch
hot surfaces.
10. Do not place on or near a hot gas or electric burner or heated oven.
11. Extreme caution must be used when moving an appliance
containing hot oil or other hot liquids.
12. To disconnect, remove plug from the wall outlet.
13. Do not use appliance for other than intended use.
SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY
DANGER
DANGER - Immediate hazards
which WILL result in severe
personal injury or death
WARNING
WARNING - Hazards or unsafe
practices which COULD result in
severe personal injury or death
CAUTION
CAUTION - Hazards or unsafe
practices which COULD result in
minor personal injury
WARNING
When using electrical appliances, basic safety precautions
should be followed, including the following

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ELECTRICAL REQUIREMENTS
This appliance has a polarized plug (one blade is wider than the other). To reduce the
risk of electric shock, this plug is intended to t into a polarized outlet only one way.
If the plug does not t into the outlet, reverse the plug. If it still does not t, contact a
qualied electrician. Do not attempt to modify the plug in any way.
POWER SUPPLY CORD
1. A short power supply cord is provided to reduce the risk of becoming entangled in
or tripping over a longer cord.
2. If the power supply cord is too short, do not use an extension cord. Have a
qualied electrician or serviceman to install an outlet near the appliance.
3. If it is absolutely necessary to use longer cord sets or an extension cord, extreme
care must be exercised.
a) The marked electrical rating of the cord set or extension cord must equal to or
be greater than the electrical rating of the appliance. The longer cord should be
arranged so that it will not drape over the counter top or table top where it can be
pulled on by children or tripped over unintentionally.
NOTE: Neither Commercial Chef nor the dealer can accept any liability for damage to
the product or personal injury resulting from failure to observe the electrical
connection procedures.
SAFETY INFORMATION

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PARTS & FEATURES
SET UP & USE
Lid Handle
Polarized Plug
Power On (RED)
Ready Light (GREEN)
Lid
Non-Stick Upper &
Bottom Cooking Plates

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SET UP & USE
BEFORE USING FOR THE FIRST TIME
1. Carefully unpack and remove all packaging materials.
2. Before using for the rst time, wipe the cooking plates with a damp cloth to
remove all dust and then dry. Wipe outer surfaces with a slightly damp soft cloth
or sponge.
CAUTION: Take care to prevent water from entering into the appliance.
3. Set the quesadilla / pizza maker on a dry, clean and at surface and keep closed
until ready to use.
OPERATING INSTRUCTIONS
1. Use the lid handle to lift the top lid to the open position.
2. Before baking the pizza of the day, pour a teaspoon of vegetable oil on to both
the top and bottom plate. Spread with paper towel and wipe off any excess oil.
3. Plug into a 120v AC electrical outlet to preheat. The red POWER ON light indicator
will illuminate. Close the lid.
NOTE: When your quesadilla / pizza maker is heated for the rst time, it might emit
slight smoke and/or odor. This is normal and should disappear after one or
two uses.
This does not affect the safety or use of the appliance. However, it may affect the
avor so it is recommended that the rst pizza prepared in the quesadilla / pizza
maker be discarded.
4. While the quesadilla / pizza maker is preheating, prepare the pizza for baking.
5. After approximately 2 to 3 minutes, the green READY light will illuminate,
indicating that the quesadilla / pizza maker is ready for use.
NOTE: Recipes may vary in cooking time and browning. Fresh pizza will brown
quicker than frozen pizza. Thin crust will take less time than thick crust. Keep
track of the perfect bake time for each recipe for future use.
6. Once quesadilla / pizza maker is preheated, place the pizza directly on to the
cooking plate.
7. Use the handle to lower the top lid.
8. Allow to cook approximately 10-25 minutes or until cheese is melted and crust is
golden brown.
NOTE: Check to see if pizza is done by inserting a dry toothpick into the center of the
pizza. If it comes out dry, the pizza is ready.
9. If necessary, continue cooking for 1 to 2 minutes or until cheese bubbles and crust
is golden brown.
NOTE: The green READY light will cycle on and off as the unit maintains proper
baking temperature.
10. At the end of cooking, use the handle to lift the top lid.

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SET UP & USE
CARE AND CLEANING
This appliance requires little maintenance and contains no serviceable parts. Do
not attempt to repair yourself but rather contact the customer service department
mentioned in this manual for assistance.
CAUTION: Unplug from electrical outlet and allow to cool thoroughly before
cleaning. Never immerse appliance in water or any other kind of liquid and
never place in dishwasher.
NOTE: The quesadilla / pizza maker cannot be disassembled for cleaning.
1. Brush cooking plates with a clean, soft pastry brush or cloth. To condition plates,
lightly coat the cooking surfaces with solid vegetable shortening or vegetable oil.
Carefully follow cleaning procedures below and after time if pizza shows signs of
sticking, reconditioning is necessary.
NOTE: To protect the non-stick surface, use only plastic, nylon or wooden utensils.
2. To remove any pizza dough from the cooking plates, pour a small amount of
cooking oil on to the hardened pizza dough. Allow to set for 5 minutes then wipe
softened pizza dough off with a paper towel or soft cloth.
3. Remove stubborn stains with a plastic mesh puff or pad. A clean, round kitchen
brush or a toothbrush works well to remove baked-on pizza dough from the
plates. For best results, use only products with directions stating that they are safe
for use on non-stick cooking surfaces.
NOTE: Do NOT use steel wool or coarse scouring pads.
4. The exterior can be cleaned with a non-abrasive cleaner and a soft, damp cloth.
Dry thoroughly.
STORAGE
• Always unplug the quesadilla / pizza maker before storage.
• Always make sure the quesadilla / pizza maker is cool and dry before storing.
• To minimize storage space in your kitchen, the quesadilla / pizza maker can be
stored vertically.
11. Using oven mitts, remove the pizza from the cooking plate using a non-metallic
spatula or heat-resistant utensil. Place on to dish or tray, cut into slices and serve
immediately.
NOTE: If you are baking additional pizzas, after removing pizza close the top lid to
retain heat and then wait for READY light to come on before starting to bake
again.
Additional pizzas may bake faster because extra heat has been retained so it may be
necessary to adjust to a shorter cooking time.
12. When baking is complete, unplug the power cord from electrical outlet, lift the top
lid to expose the cooking plates and allow unit to cool.
CAUTION: Do not attempt to clean until unit has fully cooled.

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BEFORE YOU CALL FOR SERVICE
IF THE APPLIANCE FAILS TO OPERATE:
A) Check to make sure that the appliance is plugged in securely. If it is not, remove
the plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE APPLIANCE YOURSELF.
CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS Appliance TO THE STORE
If you have a problem with this appliance, please contact the
W Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND DATE CODE
REQUIRED FOR WARRANTY SERVICE
TROUBLESHOOTING & WARRANTY

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TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the appliance still does not
work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
SPECIFICATIONS
• Unit Dimensions (WxDxH): 13.4” x 15.3” x 4.7”
• Unit Weight: 5.29 lbs.
TROUBLESHOOTING & WARRANTY
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Appliance does not turn on Appliance is not plugged in Check that appliance is
plugged into a working outlet

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TROUBLESHOOTING & WARRANTY
LIMITED WARRANTY
Commercial Chef brand is used under license.
Any repair, replacement, or warranty service,
and all questions about this appliance should
be directed to W Appliance Co. at 1 (855)
855-0294 from the USA or Puerto Rico.
W Appliance Co. warrants to the original purchaser
that the appliance will be free from defects in material,
parts and workmanship for the period designated for
this appliance. The warranty commences the day the
appliance is purchased and covers up to a period of
1 year (12 months) for labor/1 year (12 months) for
parts (manufacturing defects only)/carry in service.
W Appliance Co. agrees that it will, at its option,
replace the defective appliance with either a new or
remanufactured appliance equivalent to your original
purchase during the warranty period.
Exclusions: This warranty does not apply to the
below:
1. If the appearance or exterior of the
appliance has been damaged or
defaced, altered or modied in design or
construction.
2. If the appliance original serial number
has been altered or removed or cannot
be readily determined.
3. If there is damage due to power line
surge, user damage to the AC power
cord or connection to improper voltage
source.
4. If damage is due to general misuse,
accidents or acts of God.
5. If repair attempts are done by
unauthorized service agents, use of
parts other than genuine parts or parts
obtained from persons other than
authorized service companies.
6. On units that have been transferred
from the original owner.
7. On appliances that have been purchased
as refurbished, like new, second-hand, in
a “As-Is” or “Final Sale” terms.
8. To appliances used in a commercial or
rental setting.
9. To appliances used in settings other
than ordinary household use or used
other than in accordance with the
provided instructions.
10. To damages for service calls for
improper installations.
11. To glass parts and other accessory
items that are included with the unit.
12. Transportation and shipping costs
associated with the replacement of
the unit.
13. Food loss for loss due to appliance
failure or delay in service, repair or
replacement.
14. Service calls to instruct you how to use
your slow cooker.
15. Service calls to repair or replace the
house fuse, reset the circuit breaker or
correct the wiring in the house.
REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CUSTOMER; W Appliance Co. SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS Appliance, EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OF FITNESS FOR A PARTICULAR PURPOSE ON THIS
Appliance IS LIMITED TO THE DURATION OF THE
WARRANTY.
Some states do not allow the exclusion or limitations
of incidental or consequential damages, or limitations
on how long the warranty lasts. In these cases the
above exclusions or limitations may not apply to you.
This warranty gives you specic legal rights and you
may also have other rights which vary from state to
state.
Obtaining Service: To obtain service, appliance
literature, supplies or accessories please call
1 [phone] to create a ticket for exchange/
repair. Please make sure to provide the date of
purchase, model number and a brief description of the
problem. Our customer service representative
will contact you or send detailed return instructions.
W Appliance Co. does not warrant that the appliance will work
properly in all environmental conditions, and makes no warranty
and representation, either implied or expressed, with respect
to the quality, performance, merchantability, or tness for a
particular purpose other than the purpose identied within this
user’s manual. W Appliance Co. has made every effort to ensure
that this user’s manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information
in this user’s manual is subject to change without notice and
does not represent a commitment on the part of W Appliance
Co.. W Appliance Co. reserves the right to make improvements
to this user’s manual and/or to the appliances described in this
user’s manual at any time without notice. If you nd information
in this manual that is incorrect, misleading, or incomplete, please
contact us at 1- 855-855-0294.
W Appliance Co.,
1356 Broadway
New York, NY 10018

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© 2018 Commercial Chef is a W Appliance Company.
All Rights Reserved.