
i
CONTENTS
86,1*7+,6*8,'(
7H[W&RQYHQWLRQVLQ7KLV*XLGH
6SHFLDO0HVVDJHV
/RFDWLQJ+HOS
%DVLF7URXEOHVKRRWLQJ
,QGH[
6HUYLFHDQG6XSSRUW
*HWWLQJ$GGLWLRQDO+HOS
$SSOLFDWLRQ+HOS
*(77,1*67$57('
6WHS8QSDFNWKH%R[
6WHS&KRRVHD/RFDWLRQWR2SHUDWHWKH
$
6WHS UHSDUHWKH$IRU8VH
6WHS6HW8SWKH'RFXPHQW7UD\V
'RFXPHQW([LW7UD\
([WHQGWKH'RFXPHQW7UD\V
6WHS&RQQHFWWKH7HOHSKRQH/LQH&RUG
6WHS&RQQHFWWKH$&RZHU&RUG
6WHS0RYH&DUWULGJH&DUULDJHLQWRWKH
/RDGRVLWLRQ
6WHS,QVWDOOWKH,QN&DUWULGJHV
6WHS&KHFNKRQH/LQH
6WHS/RDGDSHU
6WHS&RQQHFWWKH86%ULQWHU&DEOH
&203$4$62)7:$5(,167$//$7,21
'HVFULSWLRQRIURJUDPVDQG'ULYHUV
ULQWHU'ULYHU
6FDQQHU'ULYHU
&RPSDT$6RIWZDUHDQG&RPSDT
,QWHUQHW'HVNWRS
6\VWHP5HTXLUHPHQWV
,QVWDOOLQJWKH6RIWZDUHIRU<RXU&RPSDT
$
&203$4$&21752/6$1')($785(6
&RQWURO/RFDWLRQVDQG)XQFWLRQV
&RQWURODQHO
5HDU9LHZ
&20021352&('85(6
&RPPRQURFHGXUHV
$FFHVVLQJWKH&RPSDT$,QWHUQHW
'HVNWRS
8VLQJWKH$0RQLWRUURJUDP
&KDQJLQJ'HIDXOW6HWWLQJV
6WDQG$ORQH2SHUDWLRQ
6HWWLQJWKH'DWHDQG7LPH
6HWWLQJWKH'DWHDQG7LPHIURPWKH
&RPSXWHU
6HWWLQJWKH'DWHDQG7LPHIURPWKH$
&RQWURODQHO
ULQWLQJ5HSRUWV
7UDQVPLVVLRQ5HSRUW'HIDXOW6HWWLQJV
)D[&RQILUPDWLRQ5HSRUW
7UDQVPLVVLRQDQG5HFHSWLRQ/RJV
6SHHG6HQG/LVW
6HOI7HVW
&KDQJLQJULQW&DUWULGJHV
&KDQJLQJULQW&DUWULGJHVIURPWKH
&RPSXWHU
&KDQJLQJULQW&DUWULGJHVIURPWKH$
&RQWURODQHO
$OLJQLQJULQW&DUWULGJHV
$OLJQLQJULQW&DUWULGJHVIURPWKH
&RPSXWHU
$OLJQLQJULQW&DUWULGJHVIURPWKH$
&RQWURODQHO
&OHDQLQJULQW&DUWULGJHV
ULQWLQJWKH&DUWULGJH&OHDQDQG1R]]OH
7HVWIURPWKH&RPSXWHU
ULQWLQJWKH&DUWULGJH&OHDQDQG1R]]OH
7HVWIURPWKH&RQWURODQHO
&KHFNLQJWKH&OHDQ1R]]OHULQWRXW
:LSHWKHULQW1R]]OHV
,QVWDOOLQJDQG8VLQJWKH2SWLRQDOKRWR
&DUWULGJH
/RDGLQJ'LIIHUHQW6L]HGDSHU
6HWWLQJDSHU6L]HIRU6WDQGDORQH&RS\LQJ
DQG)D[LQJIURPWKH&RPSXWHU
6HWWLQJDSHU6L]HIRU6WDQGDORQH&RS\LQJ
DQG)D[LQJIURPWKH&RQWURODQHO
6HWWLQJWKH'HIDXOWDSHU6L]HIRU
&RPSXWHUDVVLVWHG&RS\LQJDQGULQWLQJ
ULQWLQJRQ(QYHORSHV
UHSDULQJ(QYHORSHVIRUULQWLQJ
/RDGLQJDQ(QYHORSH
&DOLEUDWLQJWKH6FDQQHU
&RQWURODQHO6HWXS%XWWRQ
&RPSDT$6HWWLQJV8WLOLW\
&KDQJLQJ6HWWLQJV2YHUYLHZ
$FFHVVLQJWKH&RPSDT$6HWWLQJV
8WLOLW\
ULQW6HWWLQJV
)D[6HWWLQJV
6SHHG6HQGDQG&RQWURO)RUP6HWXS
&UHDWHRU0RGLI\$GGUHVV
&UHDWHRU0RGLI\*URXS
$GYDQFHG)D[6HWWLQJV
7LPH'DWH6HWWLQJV
&RS\6HWWLQJV
6FDQ6HWWLQJV
6FDQ7R$SSOLFDWLRQ6HWXS