Compaq Compaq IJ750 User manual

User’s Guide

First Edition (April 1999)
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or
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Compaq and Presario are registered in the U.S. Patent and Trademark office.
Microsoft, MS-DOS, and Windows are registered trademarks of the Microsoft Corporation.
© Copyright 1999 Compaq Computer Corporation.
All rights reserved.
PCL®is a registered trademark of the Hewlett-Packard Company. PCL 3 is Hewlett-Packard Company's
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended by Compaq Corporation to be compatible with the PCL 3 language. This means the printer
recognizes PCL 3 commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.
The software described in this guide is furnished under a license agreement or nondisclosure agreement. The
software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure
by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical
Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Compaq
Computer Corporation, Houston, TX 77070.

Contents iii
Contents
1 Understanding your printer . . . . . . . . 1
Using the parts of the printer. . . . . . . . . . . . . . . . . . . . . . . . . 2
Using the buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Understanding the lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Using the printer software . . . . . . . . . 7
Using the Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the Control Program . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Printing on paper and other media . 13
Printing on plain paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Printing on specialty media. . . . . . . . . . . . . . . . . . . . . . . . . 15
Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Printing envelopes or card stock . . . . . . . . . . . . . . . . . . . . 17
Printing on customized paper sizes. . . . . . . . . . . . . . . . . . . 18
Printing greeting cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printing iron-on transfers . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printing banners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing specialty media from the manual feeder . . . . . . . . 28

Contents
iv
4 Caring for your print cartridges . . . . .29
Installing or replacing print cartridges . . . . . . . . . . . . . . . . 30
Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Appendix . . . . . . . . . . . . . . . . . . . . . . . . .41
Installing the printer software . . . . . . . . . . . . . . . . . . . . . . . . . 41
Printing from Windows 3.1 or 3.11 . . . . . . . . . . . . . . . . . . . . 41
Printing from Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . 42
Printing from DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Limited Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Federal Communications Commission (FCC) Compliance
Information Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Power supply replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Understanding your printer 1
Understanding
your printer
Your printer is a general purpose color inkjet printer that provides high quality
text and graphics.
For information about: See page:
Using the parts of the printer 2
Using the buttons 4
Understanding the lights 5
Glossary
Inkjet
A non-impact printing
technology that creates
characters and graphics with
programmed patterns of ink.
Chapter 1

Chapter 1
2
Using the parts of the printer
This illustration shows the front of the printer and its parts.
Use the: When you want to:
APaper guide Make sure paper feeds correctly into the
printer.
BPaper support Keep paper and specialty media straight in
the automatic feeder.
CAutomatic feeder Automatically load paper and specialty
media. The automatic feeder holds up to:
•100 sheets of paper
•10 transparencies
•25 sheets of photo paper or glossy film
•25 iron-on transfers
•25 sheets of labels
•10 envelopes, greeting cards, postcards,
or index cards
A
B
C
Quick Fix
Printer has missing
or damaged parts
Contact your point of
purchase.

Understanding your printer 3
DManual feeder Manually load paper and specialty media
one sheet at a time. You can also use the
manual feeder when:
•You have one type of media already
loaded in the automatic feeder, and you
want to print one sheet of a different
size or type.
For example, you may have plain paper
loaded in the automatic feeder, but you
need to print an envelope or
transparency.
•Paper feeds incorrectly from the
automatic feeder.
EButtons and lights •Check the printer status.
•Turn the printer on or off.
•Eject paper from the printer.
For more information, see “Using the
buttons” on page 5 and “Understanding the
lights” on page 6.
FFront cover •Install or change print cartridges.
•Clear paper jams.
GPaper exit tray Stack paper after printing.
Use the: When you want to:
E
F
D
G
Quick Fix
Communications
problems
If you are not using the
correct parallel cable or the
cable is not securely
connected, you may
experience problems
communicating with your
printer.
If you get a “Parallel cable
interface problems” error, or
if your printer stops and
starts during a print job, you
can access help information
from an application by
clicking:
1File.
2Print, Print Setup, or
Printer Setup.
3The Properties, Options,
or Setup button.
4The Help button.
5Help Topics.
6Troubleshooting.
7Bidirectional communica-
tions problems.
Glossary
Interface
A device such as a parallel
cable that allows
communication between the
printer and the computer.

Chapter 1
4
The following illustration shows the back parts of the printer:
Using the buttons
Your printer has a Power button and a Paper Feed button.
Use the: When you want to:
HBanner paper holder Print on banner or continuous form paper.
IParallel cable
(not supplied) Connect the printer to the computer for bidirectional communication. (For bidirec-
tional communication, you must use an
IEEE 1284 compliant cable.)
JPower supply Supply power to the printer.
Use the: When you want to:
Turn the printer on or off.
•Eject paper from the printer.
•Advance a sheet of paper into the automatic sheet
feeder when the printer has run out of paper
during a print job.
H
J
I
Power button
Paper Feed button
Quick Fix
The Power light is on
and the Paper Feed
light is blinking
The printer may be out of
paper or have a paper jam.
Check your screen for any
error messages.
If the printer is out of paper:
1Load paper.
2Press the Paper Feed but-
ton.
If the printer has a paper
jam:
1Press the Power button to
turn the printer off.
2Pull firmly on the paper to
remove it. If you cannot
reach the paper because it
is too far inside the
printer, raise the front
cover and pull the paper
out from the front of the
printer.
3Close the front cover.
4Press the Power button to
turn the printer back on.
5Resend your document.
If the problem persists, you
may be using the wrong
cable or one that is damaged.
For help, see “Bidirectional
Communications problems”
in the Printer Properties
help. To access this from an
application, click:
1File.
2Print (or Printer) Setup.
3The Properties, Options,
or Setup button.
4The Help button.
5Help Topics.
6Troubleshooting.
7Bidirectional communica-
tions problems.

Understanding your printer 5
Understanding the lights
Your printer has a Power light and a Paper Feed light.
If your printer lights look
like this: Then the printer:
Both lights are Off
Is Off.
Power light is On
Paper Feed light is Off
Is On and ready to print.
Both lights are On
Is printing.
Power light is On
Paper Feed light is blinking
May be out of paper or have a paper jam.
For help, see the “Quick Fix” topics on
this page.
Power light is blinking
Paper Feed light blinks twice
Has an error. For help, see the “Quick
Fix” topics on this page.
Quick Fix
The Power light is
blinking and the
Paper Feed light
blinks twice
The print cartridge carrier
has stalled or you have a
paper jam. Check your
screen for any error
messages.
If the print cartridge carrier
has stalled:
1Turn the printer off.
2After waiting a few sec-
onds, turn the printer back
on.
If the printer has a paper
jam:
1Press the Power button to
turn the printer off.
2Pull firmly on the paper to
remove it. If the paper is
too far inside the printer,
raise the front cover and
pull the paper out from the
front of the printer.
3Close the front cover.
4Press the Power button to
turn the printer back on.
5Resend your document.
Quick Fix
Both lights are on,
but the printer is not
printing
If your paper is loaded, your
cable connections may not
be secure.
1Unplug the power supply
from the electrical outlet.
2Make sure all cable con-
nections are secure.
3Reconnect the power sup-
ply.

Chapter 1
6

Using the printer software 7
Using the printer
software
This chapter describes how to use your printer software in Windows 95 and 98.
For help using your printer software in Windows 3.1, 3.11 or NT 4.0, see the
appendix, starting on page 41.
When you installed your printer, several software applications were installed on
your computer. These applications allow you to perform printing tasks with the
best printing results.
For information about
using this application: On this operating system: See page:
Printer Properties Windows 95, 98 8
Control Program Windows 95, 98 11
Glossary
Software application
Any program loaded on your
computer used to perform a
specific task, such as a word
processor, spreadsheet, or
database.
Chapter 2

Chapter 2
8
Using the Printer Properties
The Printer Properties includes several tabs. You can use the Paper and
Document/Quality tabs to change your printer settings. For information on
opening the Printer Properties, see the “Tip” in the margin.
The Paper tab
Choose
your paper
size. Move the slide
bar to the left or
right to view
more paper
sizes.
Choose a page
orientation.
Choose
automatic
or manual
feeder.
Choosethe
number of
copies.
You may
alsocollate
or reverse
page order.
To learn more
about printer
setting
options, click
here.
Tip
To open the Printer
Properties from a
Windowsapplication,
click:
1File.
2Print, Print Setup, or
Printer Setup.
3The Properties, Options,
or Setup button.
Glossary
Page orientation
Indicates the direction of
print placement, and is
identified as:
Portrait - The longer side of
the paper is vertical.
Landscape - The longer
side of the paper is
horizontal.
Glossary
Reverse page order
Since printed pages emerge
from the printer face up, this
option allows you to print a
document so that the first
page is on top.
Glossary
Collate
Select this option when you
are printing multiple copies
of a document and want all
the pages of one document
to print before the next copy
begins printing.

Using the printer software 9
The Document/Quality tab
Opening Printer Properties from an application
You can open the Printer Properties from almost any application. This allows
you to change printer settings ONLY for the document you will be printing. To
open the Printer Properties:
1Open the application's File menu.
2Select Print, Print Setup or Printer Setup. Your application may have
a slightly different menu than the one shown below.
Change the
color mode
here.
Use this
section to tell
the printer
what type of
paper you’re
using.
Adjustyourprint
quality and print
speed here.
You can
also reset
your
software to
factory
defaults.
Click here
if you need
any
additional
help.
Click Print
Setup.
Note
Overrides
Some software applications
may override the Paper
Source, Paper Size, and
Orientation settings in your
printer software.
Glossary
Printer driver
A program that converts the
data in a software
application to a format used
by the printer.
Quick Fix
Printer software
settings not in effect
If the printer settings you
chose in the printer software
are not in effect, check the
settings in the software
application you are using.
Note
Windows 3.1 and 3.11
For information on opening
the Printer Properties or
using the Spool Manager
from Windows 3.1 or 3.11,
see the appendix.

Chapter 2
10
3In the Print Setup dialog box, click the Properties, Options, or Setup
button (depending on the application). Your application may have a
slightly different dialog box than the one shown below.
4Change settings as needed.
Opening Printer Properties from Windows
Opening the Printer Properties from the Windows 95 or 98 desktop allows you
to make changes to your printer settings that will apply to ALL documents you
print.
1From the Start menu, select Settings, then select Printers.
2From the Printers folder, right-click the printer icon for your printer.
Click the Properties
button.
Select
Printers.
Right-click the
printer icon.
Select
Properties
from the
sidebar menu.

Using the printer software 11
3Select Properties from the sidebar menu.
Using the Control Program
The Control Program includes five tabs: Status, Options, Cartridges, DOS
Printing, and About. Each tab contains settings relating to the operation of your
printer and its software.
Opening the Control Program
1From the Start menu, click Programs.
2Click Compaq IJ750 Series.
3Click Compaq IJ750 Control Program on LPTx.
Print a
test page.
Monitor
document
print status.
Viewprint
cartridge
ink levels.
Control when
and how the
ControlProgram
appears.
Change or
care for print
cartridges.
Changesettings
for DOS
printing.
View
information
about the
software.
Cancel a print
job.
Note
Windows 3.1 and 3.11
In Windows 3.1 or 3.11, the
Control Program has a sixth
tab for Windows printing.
You can use this tab to open
Printer Properties or Spool
Manager.
Glossary
Run minimized
An option that allows the
Control Program to run in
the background rather than
appearing on your screen
each time you send a job to
print.
To set the Control Program
to run minimized:
1Open the Control Pro-
gram. (See instructions for
opening the Control Pro-
gram on this page.)
2Click the Options tab.
3Select Run Minimized.
Note
Windows 3.1 and 3.11
See the appendix for
information about opening
the Control Program in
Windows 3.1 or 3.11.

Chapter 2
12

Printing on paper and other media 13
Printing on paper
and other media
Printing on plain paper
Printing with your Compaq IJ750 Color Inkjet Printer is as simple as:
Step One - Loading your print media
You can load up to 100 sheets of print media (depending on thickness and
media type) into the printer. To load regular paper:
1Place the paper against the right side of the automatic feeder, with the
print side facing you.
One - Loading your print media
Two - Selecting printer settings
Three - Sending your document to print
Quick Fix
Automatic feeder
loads multiple sheets
at one time
•Make sure the paper is
aligned against the right
side of the automatic
feeder.
•Make sure the media guide
is against the left edge of
the paper.
Quick Fix
Paper fails to feed
1Align the paper against the
right side of the automatic
feeder.
2Make sure no more than
100 sheets of plain paper
are loaded in the auto-
matic feeder.
3Slide the paper guide
against the left edge of the
paper.
4Raise the front cover.
5Remove any obstructions
from inside the printer.
6Close the front cover.
7Press the Paper Feed
button.
Glossary
Print media
General term for anything
you can print with your
Compaq IJ750 Color Inkjet
Printer. This includes paper,
envelopes, iron-on transfers,
glossy or photo paper,
cardstock, and
transparencies.
Chapter 3

Chapter 3
14
2Squeeze the release tab and the paper guide together and slide the paper
guide to the edge of the paper.
Step Two - Selecting printer settings
If you are using plain, letter-sized paper, and you want normal print quality and
speed, no adjustment to printer settings is necessary. The printer software is
already set for this type of document.
To change paper size or to print on specialty media (such as photo paper,
transparencies, or iron-on transfers) adjust the printer settings for maximum
performance.
To check your printer settings each time you print:
1Open your application's File menu.
2Choose Print, Print Setup or Printer Setup.
3In the Printer Setup dialog box, click the Properties, Options, or Setup
button (depending on the application).
4Change setting(s) as needed.
Release tab Paper guide
Quick Fix
Paper jams
1Press the Power button to
turn the printer off.
2Pull firmly on the paper to
remove it. If you cannot
reach the paper because it
is too far inside the
printer, raise the front
cover and pull the paper
out from the front of the
printer.
3Close the front cover.
4Press the Power button to
turn the printer on.
5Resend your document.
Tip
Printer settings
When you change the printer
settings from your
applications, the settings
only apply to that document.
To make your changes apply
to all documents, see
“Opening Printer Properties
from Windows” on page 10.

Printing on paper and other media 15
Step Three - Sending a document to print
To print your document:
1Open your application’s File menu.
2Choose Print.
3When the Print Document dialog box appears, click the Print button.
Printing on specialty media
In addition to printing on regular paper, you can also print on a variety of
specialty media, such as envelopes, photo paper, transparencies, iron-on
transfers, and greeting cards.
Here’s where you’ll find step-by-step information for your specialized printing
needs:
For information about printing: See page:
Transparencies 16
Envelopes, index cards, or postcards 17
On customized paper sizes 18
Greeting cards 20
Iron-on transfers 21
Banners 22
Photos 24
Specialty media from the manual feeder 28
Glossary
Specialty media
Print media that, because of
size or type, requires
temporary modification to
your printer settings. This
would include, for example,
envelopes, glossy/photo
paper, and banner paper.

Chapter 3
16
Printing transparencies
1Load up to 25 transparencies against the right side of the automatic
feeder.
2Customize the Printer Properties for printing transparencies. For
instructions on opening the Printer Properties, see the “Tip” in the
margin.
3Print your transparencies.
Squeeze the release tab and the media
guide together, and slide the media
guide to the edge of the transparencies.
Insert transparencies with the
print side facing up (the
removable stripe away from you
and pointing down).
Click the Document/
Quality tab.
Select Automatic.
Select Normal
600dpi.
Click OK.
Select Transparency.
Quick Fix
Transparencies stick
together
To keep transparencies from
sticking together:
•Remove each
transparency as it exits the
printer and allow it to dry
before stacking.
•Use a transparency
designed for an inkjet
printer.
•Make sure the print side
faces up.
Tip
To open the Printer
Properties from an
application, click:
1File.
2Print, Print Setup or
Printer Setup.
3The Properties, Options or
Setup button.
Quick Fix
Solid black areas
contain white streaks
•Try using a different fill
pattern in your software
application.
•Open Printer Properties and
select High 1200dpi from
the Document/Quality tab.