Compaq Inkjet Ij1200 User manual

User’s Guide for Windows 95 and Windows 98

First Edition: 2000
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAM-
AGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or repro-
duced in any form without prior written consent from Compaq Computer Corporation.
Compaq and Presario are registered in the U.S. Patent and Trademark office.
Microsoft, MS-DOS, and Windows are registered trademarks of the Microsoft Corporation.
© Copyright 2000 Compaq Computer Corporation.
All rights reserved.
PCL®is a registered trademark of the Hewlett-Packard Company. PCL 3 is Hewlett-Packard Company's des-
ignation of a set of printer commands (language) and functions included in its printer products. This printer
is intended by Compaq Corporation to be compatible with the PCL 3 language. This means the printer recog-
nizes PCL 3 commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.
The software described in this guide is furnished under a license agreement or nondisclosure agreement. The
software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective com-
panies.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure
by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical
Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Compaq
Computer Corporation, Houston, TX 77070.

Contents
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Contents
Contents
Steps to basic printing 1
Step 1: Load the paper 2
Step 2: Customize the printer settings 5
Step 3: Print your document 8
Printing beyond the basics 9
Printing on both sides of a sheet of paper 9
Printing handouts 12
Printing booklets 15
Printing posters 18
Maintaining your printer 21
Using the Control Program 21
Installing or replacing print cartridges 22
Improving print quality 24
Preserving print cartridges 26
Troubleshooting 27
Printer prints slowly or doesn’t print 27
Paper misfeeds or jams 30
Document prints with mistakes or poor quality 32
Problems with transparencies, photos, or envelopes 34
Error messages and flashing lights 35

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iv
Appendix 37
Installing printer software 37
Uninstalling printer software 38
Printing from DOS 38
Notices 38
Energy star 39
Power supply replacement 39
Safety information 39
Index 41

Steps to basic printing
Steps to basic printing
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1
Steps to basic printing
This book describes how to use your printer with
Windows 95 and Windows 98.
To view the online User’s Guide for Windows NT 4.0 and
Windows 2000, click the User’s Guide button on the
Printer Software CD for Windows.
Basic printing is as easy as:
1Load the paper (see page 2).
2Customize the printer settings (see page 5).
3Print your document (see page 8).

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Chapter 1
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Step 1: Load the paper
You can load up to 100 sheets of paper (depending on
thickness).
1Place the paper against the right side of the sheet feeder, with
the print side facing you.
Note: Make sure you do not force the paper into the sheet
feeder when you load it. For example, letter or A4 size paper
should extend above the top of the paper support
2Squeeze the release tab and the paper guide together and
slide the paper guide to the edge of the paper.
Sheet feeder
Paper support
Release tab Paper guide

Steps to basic printing
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Steps to basic printing
3
Loading specialty papers
Follow these guidelines when loading specialty papers:
Load up to: Make sure:
10 envelopes •the print side is facing you.
•the envelopes are loaded
vertically against the right
side of the sheet feeder.
•the stamp location is in the
upper left corner.
•the paper guide is against the edge of the
envelopes.
10 greeting cards,
index cards,
postcards, or
photo cards
•the print side is facing you.
•the cards are loaded vertically against the right
side of the sheet feeder.
•the paper guide is against the edge of the cards.
25 sheets of photo
paper
•the glossy or coated side is facing you.
•the paper guide is against the edge of the photo
paper.
20 sheets of banner
paper
•you place the paper
behind the printer,
and then bring the
unattached edge of
the first page over the
top of the printer, and
into the sheet feeder.
•the paper guide is against the edge of the
paper.
Note: Make sure you select Banner or Banner A4
paper size in the Printer Properties.

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Chapter 1
4
10 transparencies •the rough sides of the transparencies are facing
you (smooth side down).
•the paper guide is against the edge of the
transparencies.
100 sheets of
custom size paper
•the print side is facing you.
•your paper size fits within these dimensions:
-Width:
76 mm to 216 mm
3.0 in. to 8.5 in.
-Length:
127 mm to 432 mm
5.0 in. to 17.0 in.
•the paper guide is against the side of the paper.
25 iron-on transfers •you follow the instructions on the packaging to
load the iron-on transfers.
•the paper guide is against the side of the iron-
on transfers.
Load up to: Make sure:

Steps to basic printing
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Steps to basic printing
5
Step 2: Customize the printer settings
Your printer software includes several applications that let
you perform printing tasks. One of these applications is
called Printer Properties.
The Printer Properties has four tabs: Job Finishing,
Paper, Document/Quality, and Advanced. Each tab
has settings for operating your printer and its software.
Opening the Printer Properties from an
application
You can open the Printer Properties from almost every
application. This lets you change printer settings ONLY for
the documents you are currently creating in the
application.
1Open the application’s File menu.
2Choose Print (or Printer) Setup.
3In the Printer Setup dialog box, click the Properties,
Option, or Setup button (depending on the application).
Opening the Printer Properties from
Windows
When you open the Printer Properties from Windows, the
settings apply to ALL documents, unless you change them
from the application.
1From the Start menu, select Settings, and then select
Printers.
2From the Printers folder, right-click the printer icon for
your printer.
3Select Properties from the sidebar menu.

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Chapter 1
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Click the...
Job Finishing
tab to print:
•Handouts
•Posters
•Booklets
•Two-sided
documents
Paper tab to:
•Select a paper size and orientation
•Set the number of copies to print
•Reverse the printing order of your
document pages. The first page of
your document will be on top of
the stack in the paper exit tray.
•Collate your document
Advanced
tab to adjust:
•Halftone
settings
•Image
settings
Document/Quality tab to select:
•Color settings for the type of
document you are printing
•The type of paper you are using
•A print quality setting
•Web Smoothing when you print
from the internet
•Allow Pages to Dry
•The default settings
Help button on any tab in
the Printer Properties to
access the printer driver Help.

Steps to basic printing
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Steps to basic printing
7
Customizing printer settings for specialty
papers
When your printer software was installed, the Printer
Properties settings were set to the default settings. Use
the default settings for printing most documents on plain
paper. To change your printer settings for printing on
specialty papers, use the following table.
When you are
printing on:
Click this
Printer
Properties tab: To make these selections:
Envelopes Paper From the Paper Size area, scroll to select
the appropriate envelope size.
Note: Your application may override the
envelope settings in Printer Properties.
Greeting cards,
index cards,
postcards, or
photo cards
Paper
Document/Quality
Select the appropriate Paper Size setting.
From the Paper Type area, select
Greeting Card Stock.
Photo papers,
glossy or coated
papers
Document/Quality From the Paper Type area, select
Glossy/Photo Paper.
Notes:
•You can print quality photos with the
black and color cartridge combination
that came with your printer. However,
for the best possible print quality,
replace the black cartridge with a
photo cartridge, part number
12A1990. For help, see page 22.
•When printing photos, remove each
photo as it exits from the printer and
allow it to dry before stacking.
Banner paper Paper From the list of Paper Sizes, select Banner
or Banner A4.

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Chapter 1
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Step 3: Print your document
1From your application’s File menu, click Print.
2From the Print dialog box, click OK or Print (depending on
the application).
Sheets of custom
size paper
Paper •From the list of Paper Sizes, scroll to
select Custom.
•Enter the dimensions for your custom
paper size. For help, see page 4.
Iron-on transfers Document/Quality From the Paper Type area, select Iron-On
Transfer.
Note: Many software applications accept
iron-on transfers differently. We recom-
mend printing your document on plain
paper before printing it on an iron-on
transfer.
Transparencies Document/Quality •From the Paper Type area, select
Transparency.
•Select Normal (600 x 600 dpi),
High (1200 x 1200 dpi), or
Maximum (2400 x 1200 dpi) Print
Quality.
Note: When printing transparencies,
remove each transparency as it exits from
the printer and allow it to dry before
stacking.
When you are
printing on:
Click this
Printer
Properties tab: To make these selections:

Printing beyond the basics
Printing beyond the basics
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9
2
Printing beyond the basics
You can use your printer to print:
•on both sides of a sheet of paper (see the following
section)
•handouts (see page 12)
•booklets (see page 15)
•posters (see page 18)
Printing on both sides of a sheet of paper
Your Compaq printer lets you print on both sides of a
sheet of paper. Besides saving paper, this feature is helpful
when you want to print booklets or tablets.
Step 1: Load the paper
Load up to 100 sheets of paper against the right side of
the sheet feeder and slide the paper guide to the edge of
the paper. For help, see page 2.

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Chapter 2
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Step 2: Customize the printer settings for your
two-sided print job
1Open the Printer Properties. For help, see page 5.
2Select the page orientation and size:
aClick the Paper tab.
bSelect the appropriate Paper Size.
cSelect Portrait or Landscape orientation.
3Customize the Printer Properties for two-sided printing:
Note: When you select Landscape orientation, choose
between these binding edge options:
dTo receive
paper
reloading
instructions,
select Print
reloading
instructions
after the
first side
prints.
eClick OK.
aClick the Job
Finishing tab.
bSelect Two-sided
printing.
cSelect a binding
edge. When you
select Portrait
orientation, choose
between these
binding edge
options.
Long Edge
Binding
Short Edge
Binding

Printing beyond the basics
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Printing beyond the basics
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Step 3: Print your two-sided document
1From your application’s File menu, select Print.
The odd-numbered pages print first.
2When the odd-numbered pages of your two-sided
document are finished printing, your printer software
prompts you to reload the paper.
3Click OK.
The even-numbered pages print on the other side.
4To return to single-sided printing:
aFrom the Job Finishing tab, make sure Two-sided
printing is not selected.
bClick OK.
aWhen the entire stack
is finished printing,
remove the stack.
bFlip the stack of paper.
cInsert the stack of
paper and instruction
page with the printed
side facing away from
you and the arrows
pointing down.
Note: The direction of
the arrows on your
instruction page may
be different than the
instruction page shown. Always insert the stack of paper and
instruction page with the arrows pointing down.

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Chapter 2
12
Printing handouts
You can conserve paper by printing handouts or multiple page
images on a single sheet of paper.
Step 1: Load the paper
Load up to 100 sheets of paper against the right side of the
sheet feeder and slide the paper guide to the edge of the
paper. For help, see page 2.
Step 2: Customize the printer settings for your
handouts
You can print your handouts on one side of the paper, or on
both sides of the paper.
1Open the Printer Properties. For help, see page 5.
2Select the page orientation for the page images:
Note: The page orientation you select in the Paper tab
reflects the orientation of the page image and not the sheet
of paper the page image prints on.
aClick the Paper tab.
bFrom the Orientation area, select Portrait or Landscape.
3From the Paper Size area, select a paper size.
Four page
images on a
single sheet
of paper

Printing beyond the basics
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Printing beyond the basics
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4Customize the settings in Printer Properties for printing
handouts.
Note: The screen graphic changes as you make selections,
showing how the printed page will look.
5To print your handout on one side of the paper, click OK.
To print your handout on both sides of the paper:
aSelect Two-sided printing.
bTo receive paper reloading instructions, select Print
reloading instructions after the first side
prints.
cClick Long Edge Binding or Short Edge Binding.
dClick OK.
The graphic
shows three
Portrait-
oriented
page images
with Page
Borders.
aClick the
Job
Finishing
tab.
bSelect
Handout.
cSelect the
Number of
Prints
(page
images) to
print on a
single sheet.
dTo print a
border
representing
the paper
edges for
each page
image,
select Print
Page
Borders.

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Chapter 2
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Step 3: Print your handouts
1From your application’s File menu, select Print.
2From the Print dialog box, click OK or Print (depending on
the application).
•If you formatted your handouts to print on one side of each
page, go to step 5.
•If you formatted your handouts for two-sided printing,
continue with printing the second side of your handouts.
3When the first side of all your handouts is finished printing,
your printer software prompts you to reload the paper.
4Click OK. The second side of all your handouts prints on the
other side.
5To return to normal printing:
aFrom the Job Finishing tab, select Normal.
bClick OK.
aWhen the entire stack is
finished printing, remove
the stack.
bFlip the stack of paper.
cInsert the stack of paper
and instruction page
with the printed side
facing away from you
and the arrows pointing
down.
Note: The direction of
the arrows on your
instruction page may be
different than the
instruction page shown.
Always insert the stack of paper and instruction page with the
arrows pointing down.

Printing beyond the basics
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Printing beyond the basics
15
Printing booklets
You can print and bundle your document together to
make a booklet.
Step 1: Load the paper
Load up to 100 sheets of paper against the right side of
the sheet feeder and slide the paper guide to the edge of
the paper. For help, see page 2.
Step 2: Customize the printer settings for
your booklet
1Select the correct settings in your software application:
aSelect Portrait page orientation.
bSelect from these paper sizes:
•Statement
•Letter
•A4
•A5
2Open the Printer Properties. For help, see
page 5.
3Click the Job Finishing tab.
4Select Booklet.
5Select the number of Sheets Per Bundle.
Notes:
•Abundle is any number of sheets of paper folded
together. For help, see page 17.
• When printing with a heavier paper stock, select a
smaller number of Sheets Per Bundle to allow for
binding considerations.
6To receive paper reloading instructions, click Print
reloading instructions after the first side prints.
7Click OK.

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Chapter 2
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Step 3: Print your booklet
1From your application’s File menu, select Print.
2From the Print dialog box, click OK or Print (depending on
the application).
3When the first side of your booklet is finished printing, your
printer software prompts you to reload the paper.
4Click OK. The second side of your booklet prints on the other
side.
5To return to normal printing:
aFrom the Job Finishing tab, select Normal.
bClick OK.
6Assemble your booklet. For help, see page 17.
aWhen the entire stack is
finished printing, remove
the stack.
bFlip the stack of paper.
cInsert the stack of paper
and instruction page with
the printed side facing
away from you and the
arrows pointing down.
Note: The direction of
the arrows on your
instruction page may be
different than the
instruction page shown.
Always insert the stack of paper and instruction page with the
arrows pointing down.