Compel HiLo User manual

HiLo Desk
Assembly Instructions
3-Stage Base

HiLo 3-Stage Base
Packaging
ASSEMBLY GUIDE
2
Power Cable (1pcs)Smart Control Unit (1 Pcs)
M6x12 (4pcs)
End Pipe (2 Pcs)
Feet (2 Pcs)
Handle (4 Pcs)
Frame (1 Pcs)
Motor Cables (1 Pcs)
Remote Control (1 Pcs)
Accent Cover(2pcs)
ST 2.9x16 (2pcs)ST 4.2X16 (2pcs)
ST 5.5x25 (6pcs)
1. Packaging
1.1 Part Check List
Leg (2 Pcs)
M6x16 (8pcs)M6x25 (6pcs)
Handle Guide (4 Pcs)
Handle Screw (4 Pcs)

Assembly Instructions
Assembly
ASSEMBLY GUIDE
3
M6x12
2. Assembly
2.1 Assembly Step by Step
Parts displayed above may vary, based upon Frame Configuration
Torque Guide
• M6 Screw’s max torque = 6nm
• M8 Screw’s max torque = 6nm
• M10 Screw’s max torque = 6nm
• Tapping screws hand tightening only
Step 1
Put the Top Frame to the Table Top
Step 3
Assemble the End Pipe and Frame as illustrated above. Please refer
to
Torque Guide.
Step 4
Mount the Handle Guide as illustrated above.
Step 2
Mount the End Pipe and Top Frame as illustrated above.
ASSEMBLY GUIDE
3
M6x12
2. Assembly
2.1 Assembly Step by Step
Parts displayed above may vary, based upon Frame Configuration
Torque Guide
• M6 Screw’s max torque = 6nm
• M8 Screw’s max torque = 6nm
• M10 Screw’s max torque = 6nm
• Tapping screws hand tightening only
Step 1
Put the Top Frame to the Table Top
Step 3
Assemble the End Pipe and Frame as illustrated above. Please refer
to Torque Guide.
Step 4
Mount the Handle Guide as illustrated above.
Step 2
Mount the End Pipe and Top Frame as illustrated above.
Parts displayed above may vary, based upon Frame Configuration
Torque Guide
•
M6 Screw’s max torque = 6nm
•
M8 Screw’s max torque = 6nm
•
M10 Screw’s max torque = 6nm
•
Tapping screws hand tightening only
A

Assembly Instructions
Assembly
ASSEMBLY GUIDE
4
M6X16
2. Assembly
2.1 Assembly Step by Step
Step 7
Fix the Leg to Frame anti-clockwise as illustrated above.
Step 8
Assemble the Handle Screw as illustrated above.
Step 9
Assemble the Feet as illustrated above. The smooth side of the plate
faces the foot. Please refer to
Torque Guide.
Step 10-1
Mount the Frame to the Table top and fix the Top Frame as illustrated
above. Please refer to Torque Guide.
ST 5.5X25
Step 5
Mount the Leg to the Frame as illustrated above.
Step 6
Asswmble the Leg to the Frame with the Handle as illustrated above.
B

Assembly Instructions
Assembly
ASSEMBLY GUIDE
5
M6X25
ST 4.2X16
2.1 Assembly Step by Step
2. Assembly
Step10-2
Mount the Frame to the Table top and fix the Top Frame as illustrated
above. Please refer to Torque Guide.
Step 11
Mount the Accent Cover to the End Pipe as illustrated above.
Step 12
Mount the Control Unit Bracket as illustrated above. Please refer to
Torque Guide.
Step 14
Connect the Motor and Power Cables to the Control Unit as
illustrated
Step 13
Mount the Control Unit as illustrated above.above.
Step 15
Connect the Motor Cable to the Leg as illustrated above.
C

Assembly Instructions
Assembly
ASSEMBLY GUIDE
6
ST 2.9X16
2.1 Assembly Step by Step
2. Assembly
Step 16
Mount the Remote Control to the Table top as illustrated above.
Please refer to
Torque Guide.
Step 18
Please perform zero setting.
Step 17
Connect the Remote Control Cable to the Control Unit
as illustrated above.
2.2 Zero Setting:
When you use the height adjustable frame for the first time, you have to reset the lowest desktop position to the minimum height.
• Press ▼ button and keep pressing it until the desktop has reached the lowest position (programmed desktop position).
• Press ▼ button again and keep pressing it. After about 5 seconds, the desktop will slowly move further down until it reaches the
absolutely lowest desktop position possible.
• Release ▼ button. The electric height adjustable frame can now be used.
D
2.2 Zero Setting:
When you use the height adjustable frame for the first time, you have to reset the lowest desktop position to the minimum height.
•
Press ▼ button and keep pressing it until the desktop has reached the lowest position (programmed desktop position).
•
Press ▼ button again and keep pressing it. After about 5 seconds, the desktop will slowly move further down until it reaches the
absolutely lowest desktop position possible.
•
Release ▼ button. The electric height adjustable frame can now be used.

Assembly Instructions
Error Codes
Troubleshooting ERROR CODES for Compel CONTROL UNIT M1.2/M2.2
Error code Note How to handle it
E01 The main supply voltage is over 45V Check the main power supply
E02 The height deviation between the
screws exceeds 1cm
Do a Zero Setting Reset. (see assembly
guide page 4, section 3.1)
E04 Remote control connecting or
communication error
Check the remote control cable
--- In the event of a drag-stop display Release the button and run again
E06 Main power start did not succeed,
lower than 20V
Replace the main power supply, or
check the main power cable
E07 Protect when the main power supply is
running, lower than 20V
Power up again
E08 Tilt when the desktop is running Do a Zero Setting Reset. (see assembly
guide page 4, section 3.1)
HOT High power supply temperature, or run
over 2 minutes in 18 minutes
Wait for the power temperature to
decease and try again
E11 Motor 1 not connected Check the M1 connection cable
E12 Motor 1 Error in current sampling
channel
Replace the Control unit
E13 Motor 1 missing phase, phase line
disconnect
Check if the motor is not properly
connected to the Connection cable
E14 Motor 1 hall error, or hall line
disconnect
Replace the leg or connection cable
E15 Motor 1 internal short circuit Replace the leg
E16 Motor 1 locked-rotor Do a Zero Setting Reset (see assembly
guide page 4, section 3.1)
E17 Motor 1 wrong direction of operation Replace the leg
E18 Motor 1 overload Reduce load
E21 Motor 2 not connect Check the cable
E22 Motor 2 error in current sampling
channel
Replace the Control unit
E23 Motor 2 missing phase, phase line
disconnect
Check if the motor is not properly
connected to the connection cable
E24 Motor 2 hall error, or hall line
disconnect
Replace the leg or connection cable
E25 Motor 2 internal short circuit Replace the leg
E26 Motor 2 locked-rotor Do a Zero Setting Reset (see assembly
guide page 4, section 3.1)
E27 Motor 2 wrong direction of operation Replace the leg
E28 Motor 2 overload Reduce load
Troubleshooting ERROR CODES for Compel CONTROL UNIT M1.2/M2.2
Error code Note How to handle it
E01 The main supply voltage is over 45V Check the main power supply
E02 The height deviation between the
screws exceeds 1cm
Do a Zero Setting Reset. (see assembly
guide page 4, section 3.1)
E04 Remote control connecting or
communication error
Check the remote control cable
--- In the event of a drag-stop display Release the button and run again
E06 Main power start did not succeed,
lower than 20V
Replace the main power supply, or
check the main power cable
E07 Protect when the main power supply is
running, lower than 20V
Power up again
E08 Tilt when the desktop is running Do a Zero Setting Reset. (see assembly
guide page 4, section 3.1)
HOT High power supply temperature, or run
over 2 minutes in 18 minutes
Wait for the power temperature to
decease and try again
E11 Motor 1 not connected Check the M1 connection cable
E12 Motor 1 Error in current sampling
channel
Replace the Control unit
E13 Motor 1 missing phase, phase line
disconnect
Check if the motor is not properly
connected to the Connection cable
E14 Motor 1 hall error, or hall line
disconnect
Replace the leg or connection cable
E15 Motor 1 internal short circuit Replace the leg
E16 Motor 1 locked-rotor Do a Zero Setting Reset (see assembly
guide page 4, section 3.1)
E17 Motor 1 wrong direction of operation Replace the leg
E18 Motor 1 overload Reduce load
E21 Motor 2 not connect Check the cable
E22 Motor 2 error in current sampling
channel
Replace the Control unit
E23 Motor 2 missing phase, phase line
disconnect
Check if the motor is not properly
connected to the connection cable
E24 Motor 2 hall error, or hall line
disconnect
Replace the leg or connection cable
E25 Motor 2 internal short circuit Replace the leg
E26 Motor 2 locked-rotor Do a Zero Setting Reset (see assembly
guide page 4, section 3.1)
E27 Motor 2 wrong direction of operation Replace the leg
E28 Motor 2 overload Reduce load

Troubleshooting ERROR CODES for Compel CONTROL UNIT M1.2/M2.2
Error code Note How to handle it
E01 The main supply voltage is over 45V Check the main power supply
E02 The height deviation between the
screws exceeds 1cm
Do a Zero Setting Reset. (see assembly
guide page 4, section 3.1)
E04 Remote control connecting or
communication error
Check the remote control cable
--- In the event of a drag-stop display Release the button and run again
E06 Main power start did not succeed,
lower than 20V
Replace the main power supply, or
check the main power cable
E07 Protect when the main power supply is
running, lower than 20V
Power up again
E08 Tilt when the desktop is running Do a Zero Setting Reset. (see assembly
guide page 4, section 3.1)
HOT High power supply temperature, or run
over 2 minutes in 18 minutes
Wait for the power temperature to
decease and try again
E11 Motor 1 not connected Check the M1 connection cable
E12 Motor 1 Error in current sampling
channel
Replace the Control unit
E13 Motor 1 missing phase, phase line
disconnect
Check if the motor is not properly
connected to the Connection cable
E14 Motor 1 hall error, or hall line
disconnect
Replace the leg or connection cable
E15 Motor 1 internal short circuit Replace the leg
E16 Motor 1 locked-rotor Do a Zero Setting Reset (see assembly
guide page 4, section 3.1)
E17 Motor 1 wrong direction of operation Replace the leg
E18 Motor 1 overload Reduce load
E21 Motor 2 not connect Check the cable
E22 Motor 2 error in current sampling
channel
Replace the Control unit
E23
Motor 2 missing phase, phase line
disconnect
Check if the motor is not properly
connected to the connection cable
E24 Motor 2 hall error, or hall line
disconnect
Replace the leg or connection cable
E25 Motor 2 internal short circuit Replace the leg
E26 Motor 2 locked-rotor Do a Zero Setting Reset (see assembly
guide page 4, section 3.1)
E27 Motor 2 wrong direction of operation Replace the leg
E28 Motor 2 overload Reduce load
E40 Controller drop line in series Check the Serial cable
E41 Error in the series signal Check the serial cable or replace the
controller. (Serial cable is used for
connecting several tables to lift up and
down)
E42 Memory error Replace the control unit
E43 Disable sensor error Replace the control unit
Assembly Instructions
Error Codes

HiLo Remote
Packaging
ASSEMBLY GUIDE
Rev. 01
2019.09.06
PROGRAMMABLE REMOTE CONTROL
MODEL OF APPLICABLE CONTROL UNIT:
M1.1/M2.1/M1.2/M2.2/M1.3/M2.3
REMOTE CONTROL
ASSEMBLY GUIDE
Rev. 01
2019.09.06
PROGRAMMABLE REMOTE CONTROL
MODEL OF APPLICABLE CONTROL UNIT:
M1.1/M2.1/M1.2/M2.2/M1.3/M2.3
REMOTE CONTROL
ASSEMBLY GUIDE
3
1. Installation Package
2. Assembly
When install the remote control, you will use the screws below.
2.1 Torque Guide
• The tightening torque depends on the wood; torque should not exceed 2Nm.
ST 2.9x16
2.2 Assembly Step by Step
Please follow the steps below to attach the Remote Control.
ST 2.9x16 (2 pcs)
Step 2
Connect Remote Control cable to the Control Unit as
illustrated above. (Control Unit picture may vary)
Step 1
Attach the Remote Control as illustrated above.
Front View
2 pcs
Back View

Assembly Instructions
Assembly
ASSEMBLY GUIDE
3
1. Installation Package
2. Assembly
When install the remote control, you will use the screws below.
2.1 Torque Guide
• The tightening torque depends on the wood; torque should not exceed 2Nm.
ST 2.9x16
2.2 Assembly Step by Step
Please follow the steps below to attach the Remote Control.
ST 2.9x16 (2 pcs)
Step 2
Connect Remote Control cable to the Control Unit as
illustrated above. (Control Unit picture may vary)
Step 1
Attach the Remote Control as illustrated above.

Operating Instructions
ASSEMBLY GUIDE
4
3. Simple Operating Instructions
Please read the instructions below carefully before operating the Remote Control.
Up Down
Setting Button
SMemory Position 1
1
Memory Position 3
3
Memory Position 2
2
3.1 Zero Setting:
When using the height adjustable frame for the first time lower the desk to the lowest height as explained below
before proceeding.
•Press ▼ button and keep pressing the button until the desktop has reached the lowest position (programmed
desktop position).
•Press ▼
button again and hold. After about five seconds the desktop will slowly move further down until it reaches
the lowest possible desktop position.
•Release ▼ button. The electric height adjustable frame is now ready for use.
Zero setting position is approximate 5mm lower than original starting height position.
3.2 General Operation:
This function enables you to adjust the frame upwards or downwards.
Press ▲ or ▼ button and keep pressing the button until the required frame height
is reached.
The frame will continue moving upwards or downwards until you release the button or the
maximum / min-imum height is reached.
3.3 Container and Shelf Stop position:
These two features can be used to limit the movement area of the desktop (e.g. if a container is placed underneath
the desktop). A container stop position can be defined in the lower half of the movement area, a shelf stop position in
the upper half. If a container stop position is set, this position will be the lower limit position. If a shelf stop position is set,
this position will be the new upper limit position.
To store a container stop / shelf stop position, go on as shown below:
•
Move the frame to the position where the container stop / shelf stop position shall be stored. Do so by pressing the
▼ or ▲ until you reach the desired position.
•Press both up and down button (▲ & ▼) for five seconds. The control unit will “bi” once when the container stop /
shelf stop position is stored.
A container stop position can only be stored in the lower half of the movement area and a shelf stop
in the upper half. The steps have to be done for a container stop and a shelf stop position separately!
Zero setting position is approximate 5mm lower than original starting height position.
The frame will continue moving upwards or downwards until you release the button or the
maximum / min-imum height is reached.
A container stop position can only be stored in the lower half of the movement area and a shelf stop
in the upper half. The steps have to be done for a container stop and a shelf stop position separately!
A

ASSEMBLY GUIDE
5
3. Simple Operating Instructions
To remove the container stop/ shelf stop position follow the instructions below:
•Move the frame to any position in the lower half to deactivate the container stop. Move the frame to any
position in the upper half to deactivate the shelf stop. Do so by pressing the ▼ or ▲ button until you reach the
desired position.
•Press both up and down button (▲ & ▼) for five seconds. The control unit will “bi” once when the container
stop / shelf stop position has been removed.
These steps have to be done for a container stop and a shelf stop position separately!
When turning on the Compel control unit for the first time, all saved positions are set to the lowest
desktop height (minimum desktop position).
3.4 Saving a desktop position:
This function allows you to save a defined desktop height. One desktop height can be saved per memory position
key. To save a position follow the instructions below:
•Adjust the desktop to the desired desktop position you would like to save. The display will show the desktop
height (e.g. 73cm).
•Press the Setting button (S). The display will read S --.
•Press the desired memory position button (e.g. 2). The display will read S 2.
•The set desktop position will now be saved to the selected memory position button.
3.5 Adjusting the desktop to a saved position:
You can use this function to adjust the desktop to a saved height.
To change to a saved position, follow the instructions below:
•Press the desired memory position button (e.g. 2) and hold it down. The desktop will move until it reaches the
saved position.
•If you release the key before the saved position is reached the desktop will stop and the saved desktop
position will not be reached.
•The desktop has reached the saved position. Now release the memory position button. The display will read the
current (saved) desktop position.
These steps have to be done for a container stop and a shelf stop position separately!
When
turning
on
the
Compel
control
unit
for the
first
time,
all
saved
positions
are
set
to
the
lowest
desktop height (minimum desktop position).
Assembly Instructions

Operating Instructions
ASSEMBLY GUIDE
6
4. Programmable Remote Control Operating Instructions
The following actions should only be performed by properly trained personnel.
4.1 Enter the setting menu
Follow the instructions below to enter the setting menu to change the settings for the control unit.
•Press the “S” button five seconds. The display will read “S – X”.
•The display will start flashing.
•Pressing up or down button (▼ or ▲) to choose which parameter to change.
•Press the “S” button to enter the setting.
4.2 Change the displayed desktop position (cm or inch)
Follow the instructions below to change the displayed desktop position from centimeters to inches or the other
way around. The desktop position itself is not affected by this function.
•Within the setting menu choose “S – 1”.
•Press the “S” button to enter the setup menu.
•Press the up or down button (▼ or ▲) to choose the desired setting. “0” means display with “cm” while “1”
means display with “inch”.
•Press the “S” button to finish the setup.
4.3 Intelligent system protection for desktop move up
Follow the instructions below to change the sensitivity of the intelligent system protection for desktop move up.
•Within the setting menu choose “S – 3”.
•Press the “S” button to enter the setup menu.
•Press the up or down button (▼ or ▲) to choose the desired setting. “0” means ISP close, “1” means ISP least
sensitive, “8” means ISP most sensitive.
•Press the “S” button to finish the setup.
4.4 Intelligent system protection for desktop move down
Follow the instructions below to change the sensitivity of the intelligent system protection for
desktop move down.
•Within the setting menu choose “S – 4”.
•Press the “S” button to enter the setup menu.
•Press the up or down button (▼ or ▲) to choose the desired setting. “0” means ISP close, “1” means ISP least
sensitive, “8” means ISP most sensitive.
•Press the “S” button to finish the setup.
4.5 Changing the desktop height displayed
Follow the instructions below to change the height shown on the display but not the actual position
of the desktop.
•Within the setting menu choose “S – 5”.
•Press the “S” button to enter the setup menu.
•Press the up or down button (▼ or ▲) to adjust the number for the height shown on
the display.
•Press the “S” button to finish the setup.
The following actions should only be performed by properly trained personnel.
B

ASSEMBLY GUIDE
7
4. Programmable Remote Control Operating Instructions
If one or more motors are changed in a system, the control box must be reset to factory settings and a
manual reset has to be performed!
4.6 Lock or unlock the programmable remote control
Follow the instruction below to lock or unlock the programmable remote control.
•Press the “S” and down button (▼) and hold for five seconds.
•The display will show “Loc” which means the remote control is now locked.
•Press the “S” and up button (▲) and hold for five seconds.
•The display will show the height which means the remote control is now unlocked.
4.7 Reset control unit to factory settings
Follow the instructions below to use a configured control unit on another identical electric height adjustable
frame or to reset the
control unit to its original factory settings.
•Press the up and down button (▼ and ▲) and hold for ten seconds.
•The control unit will “bi” and flash “000”.
•Press the down button (▼) until the display shows the height of the desktop. The control unit has now been
reset to the original factory settings.
If one
or
more
motors
are
changed
in
a
system,
the
control
box
must
be
reset
to
factory
settings
and
a
manual reset has to be performed!
Assembly Instructions
Questions?
Please contact us at
www.compeloffice.com/customer-support
for assistance.

compeloffice.com | 773.253.4758