Compuprint SP40 User manual

S
SP P4 40 0
U
Us se er r M Ma an nu ua al l
Rev. 001

C
Co om mp pu up pr ri in nt t P Pr ro od du uc ct ts s I In nf fo or rm ma at ti io on n
Thanks for choosing the Compuprint SP40 printer.
Your printer is a reliable working equipment that will be very useful in your daily job.
Our printers have been designed to be compact and respectful of the work environment. They offer a wide range
of features and multiple functions that confirm the high technological level reached by the CPG printers with
Compuprint brand.
To maintain these printing performances unchanged in the long run, CPG International has developed specific
Compuprint branded consumables for each printer type (for example: ribbon cartridges for dot matrix printers,
toner and OPC cartridges for laser printers, bubble ink jet cartridges for inkjet printers) that assure an excellent
operation with high printing quality level reliability.
CPG International recommends to use only its original Compuprint branded consumables with original
packaging (identified by its holographic label). In this way, a proper use of the printer at quality level stated in
the product characteristics can be assured. All typical usage problems related to not certified consumables may
be avoided, such as an overall quality print level degradation and, often, the reduction of the product life due to
the fact that the proper working conditions for the print heads, OPC cartridge and other printer parts are not
assured.
Moreover, CPG does not only certify its consumables in terms of working conditions but also carefully controls
their compliance with the international standard rules concerning:
•no cancerous materials;
•no flammability of the plastic materials;
•other standards

iii
CPG advises the customers not to use products for which the compliance to this safety rules are not warranted.
Finally seek your dealer or contact a CPG office and be sure that are provided you the original Compuprint
branded consumables.
F
FC CC C N No ot te es s
This equipment has been tested and found to comply with thelimits foraClass Bdigital device,pursuant to Part 15 oftheFCCRules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may causeharmful interference to radio communications.However,thereis no guaranteethat interference will not occurin
a particular installation.Ifthis equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment offand on, the user is encouraged to try to correct the interference by one or more ofthe following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected
•Consult the dealer or an experienced radio/TVtechnician for help.
A shielded Centronics IEEE1284 compliant bi-directional parallel cable, maximumlength 3 meters (10 feet), and a shielded RS-232 serial
cable, maximumlength 15 meters (50 feet),arenecessary forthis deviceto meet the requirements ofaClass B digital device pursuant to part 15
ofthe FCCrules.
The above specified cables are readily available as Personal Computer or Peripheral accessories from multipleretail outlets.Pleaseconsult
yourdealerfordetails concerning such cables and also forinformation about FCCrules fordigital devices.
Changes or modifications to the device covered by this manual, which are not expressly approved by the party responsibleforcompliance,
could void theuser’s authority undertheFCC rules to operate theequipment.
C
Ca an na ad di ia an n D D. .O O. .C C. . R Ra ad di io o I In nt te er rf fe er re en nc ce e R Re eg gu ul la at ti io on n
This digital apparatus complies with the Canadian ICES-003 Class Blimits forradio frequency emissions.
Cet appareil numériqueest conformeauxlimites deClasseB de la normeNMB-003 du Canada.

E
EE EC C R Re eg gu ul la at ti io on ns s
This equipment conforms to theEECDirective89/392 (thesound pressure,measured according to ISO 7779,does not exceed 70 dBA).
T
Ta ab bl le e o of f C Co on nt te en nt ts s
Compuprint Products Information ....................ii
FCC Notes ..............................................................iii
Canadian D.O.C. Radio Interference Regulationiii
EEC Regulations....................................................iv
Table of Contents.................................................iv
Printer Presentation.............................................1
Unpacking the Printer...........................................3
Printer Parts...........................................................4
Front View................................................................ 4
Inside View............................................................... 5
Rear View................................................................. 6
Printer Installation.................................................7
Choosing a Suitable Location....................................... 7
Installing the Power Cable........................................... 8
Installing the Ribbon Cartridge..................................... 9
Paper Handling.....................................................15
Loading Paper ..........................................................15
The Operator Panel.............................................17
Function Keys..........................................................18
Leds .......................................................................19
Software Driver Selection..................................20
Connection to the Host......................................21
Setting the Interface Parameters ................................22
Parallel Interface...................................................22
Serial Interface.....................................................22
Printer Setup........................................................23
Entering the Printer Setup Mode..................................23
Printing the Test Page...............................................24
Printing the Printer Setup Forms.................................28
Filling in the Printer Setup Forms ................................30
Setup Parameters.....................................................31
Offset Adjustments ..................................................43
Reading the Preprinted Forms ....................................47
Printer Setup Overview..............................................48
Troubleshooting..................................................49
Paper Problems........................................................49
Paper Jam............................................................49
Paper Damaged after Printing.................................51
Ribbon Cartridge Problems.........................................52
Paper Specifications...........................................53
Cuts Sheets.............................................................54
Passbooks...............................................................55
Passbooks with Horizontal Fold...............................56
Passbooks with Vertical Fold...................................57
Technical Specifications ....................................58

1
P
Pr ri in nt te er r P Pr re es se en nt ta at ti io on n
This dot-matrixprinter is a multi-purpose printer for front office applications. Its compact structure is designed
for integration in an ergonomic environment. The printer provides a high level of reliability, form-handling
accuracy and data integrity. Its main features are:
•Printingon a wide range of paper media: different types of cut sheets, multi-parts and passbooks.
•High print pressure for multi-parts documents
•High print quality supplied by a 24 wire print head
•High reliability paperhandling
The straight paper path allows the printingon particular documents such as envelopes, multipart forms and
passbooks.
•Automatic paper thickness adjustment
The print head detects the paper thickness for correct printingon any type of document. This printer can
print also on documents with a variable thickness, such as passbooks.
•Easy paper handling
The operator places the paper on the front table and the printer loads it without any other user intervention.
The paper ejection towards the front or the rear of the printer allows an easy access to the printed document.
•Automatic document alignment feature
The printer checks automatically the alignment of the top margin of the document and adjusts it, if necessary.
The printout is therefore performed correctly independently from the paper loadingposition.

2
•Standard parallel and serial interface and automatic switch-over function.
•Easy printer setupthrough an optically managed menu.
•Supported emulations: Epson 570, IBM Proprinter XL24E, XL24E AGM, IBM 2390+, 4722, 9068 and
Olivetti PR40+, PR2, 2845.

3
U
Un np pa ac ck ki in ng g t th he e P Pr ri in nt te er r
Together with the printer the followingitems are included in the shipment box:
Notify any damage to your supplier.
•Ribbon cartridge
•Power cable
•CD-ROM with the printer documentation and
drivers.
Always keepthe packingmaterial ina safe place as you must repack the printer intoit,when
you need to move it.

4
P
Pr ri in nt te er r P Pa ar rt ts s
Never remove anyprinter part unless it is expresslyindicatedin this manual.
F
Fr ro on nt t V Vi ie ew w
Operator Panel
Printer Cover
Power-on Push-button
Paper Stand

5
I
In ns si id de e V Vi ie ew w
Print Area
Printhead
Paper Jam
Removal Cog-wheel
Print Head
Assembly

6
R
Re ea ar r V Vi ie ew w
Power Cable Connector
SerialInterface Cable Connector
Parallel InterfaceCable Connector

7
P
Pr ri in nt te er r I In ns st ta al ll la at ti io on n
C
Ch ho oo os si in ng g a a S Su ui it ta ab bl le e L Lo oc ca at ti io on n
Consider the followingpoints when you choose the location for your printer:
•The distance between the printer and the host computer must not exceed the length of the interface cable;
•The location must be sturdy, horizontal and stable;
•Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity;
•When printingon standard paper formats, the paper comes out partially on the rear side of the printer. Make
sure that behind the printer there is sufficient clearance to correctly move the paper.

8
I
In ns st ta al ll li in ng g t th he e P Po ow we er r C Ca ab bl le e
1. Find the power cable connector and the ratingplate on the rear side of the printer.
Always use a grounded outlet.
2. Insert the power cable into the connector on the
printer and the other end into a convenient mains
outlet.
3. Press the key on the left side of the printer front to power the printer on.

9
I
In ns st ta al ll li in ng g t th he e R Ri ib bb bo on n C Ca ar rt tr ri id dg ge e
In order to avoid damagingthe print head assembly,this printer accepts onlyoriginal
Compuprint ribbon cartridges. Therefore, if you install a not original cartridge, the printer may
not work.
1. Remove the cartridge from its bag. Turn the
tension knob in the direction of the arrow
to tighten the ribbon.

10
2. Open the printer cover.
3. Open the print head assembly pushing the two green levers towards the rear of the printer. The print
head assembly moves up.

11
4. Move the print head to the middle of theprint
carriage bar.
5. Insert the upper cartridge pins (1) onto the correspondinggroove on the print head assembly. Then push
the lower pin (2) into the correspondinglower groove until it clicks into place.

12
1
2
1
2

13
6. Insert the ribbon mask onto the print head:
match the two grooves (1) on both sides of
the ribbon mask with the pins (2) on both
sides of the print head.
1
2
7. Push the mask up until it clicks into place.

14
8. Turn the tension knob in the direction of the arrow
to tighten the ribbon.
9. Push the print head assembly down, until it clicks
into place.
If you donot close the print-head assemblycorrectly, the printer does not print andyoumay
damage the printer cover.
10. Close the printer cover.

15
P
Pa ap pe er r H Ha an nd dl li in ng g
This printer is designed for versatile and reliable paper handling. The flat-bed mechanism allows the handling of
special documents, such as multiple invoices, postcards, labels, passbooks and tickets.
The print head detects the paper edges automatically, the sheet can therefore be inserted in any position within
the detection area according to the rules described in the following paragraph.
Thepaper alignment sensors determine the alignment of the upper paper margin, adjusting it if necessary.
L
Lo oa ad di in ng g P Pa ap pe er r
•The inserted documents must not have folds, tears, pins, clips, staples or any foreign material.
Fold
Clip
Pin Tear
Staple
Foreign
material
If you insert damaged documents or paper with foreign material, you can seriously damage the
printer.

16
•Before inserting a passbook into the printer, open it and crease it in both directions alongthe bindingstitch,
so that the passbook lays flat on the paper stand when it is inserted into the printer.
•The document may not exceed the limits of the paper stand.
No!