Comtech ef data Cdm-570a User manual

Re‐FlashingYourCDM‐570A/570ALSatelliteModem

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Re‐FlashingYourCDM‐570A/570ALSatelliteModem1FLG‐CDM570ARevision1

I. Introduction:FirmwareFiles,Naming,Versions,andFormats

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1) MAKESURETOOPERATETHECDM‐570A/LWITHITSLATESTAVAILABLEFIRMWARE.

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2) ETHERNETIPFUNCTIONALITYISAVAILABLEONLYWHENTHECDM‐570A/LIS

EQUIPPEDWITHTHEOPTIONALIPPACKETPROCESSOR.

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TheCDM‐570A/LSatelliteModemisfactory‐shippedwithitslatestversionofoperatingfirmware.Ifyou

needtoupdatethemodemfirmware,youmaydownloadtheupdatefromtheComtechEFDataWeb

site(www.comtechefdata.com).Youmayalsoreceivethefirmwareupdatearchivefileviae‐mailfrom

ComtechEFDataProductSupport.

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Youmayperformthefirmwareupdate,withoutopeningtheCDM‐570A/L,remotelyoversatellite(when

theunitisequippedwiththeoptionalIPPacketProcessor),orbydirectlyconnectingauser‐supplied

MicrosoftWindows‐basedPCtotheCDM‐570A/L‘M&C100’10/100Ethernetport(forunitswithoutthe

optionalIPPacketProcessor)orthe‘Traffic100’10/100Ethernetport(forunitsequippedwiththe

optionalIPPacketProcessor).

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Dothesesteps:

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DownloadthefirmwareupdatearchivefileviatheInternet,oracquirethefilefromComtechEF

DataProductSupport,andtransferthefilestotheUserPC.

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UseWindowsCommand‐linetotransfer,viaFileTransferProtocol(FTP),theextractedfirmware

filesfromtheUserPCtotheCDM‐570A/Lstandbyfirmwareimage.

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UsetheCDM‐570A/LfrontpanelortheCDM‐570AHTTPInterfacetoconfigurethemodemto

operateusingtheupdatedfirmwareimage.

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Toverifythecorrectfirmwarenumber,seeStep1inthenextsectionofthisguide.Thefirmware

downloadfilesareavailablefromComtechEFDataintwoarchivefileformats:*.exe(self‐extracting)

and*.zip(compressed).Somefirewallswillnotallowdownloadingof*.exefiles;inthiscase,download

the*.zipfileinstead.Ifapplicable,oneversionpriortothecurrentreleaseisalsoavailablefor

download.

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Foradditionalhelpwith"zipped"filetypes,refertothehelpfilesprovidedwiththe"PKZIP

forWindows","WinZip",or"ZipCentral"filearchivingprograms.ComtechEFDatadoesnot

support“PKZIPforDOS”duetofilenamingconventions.

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Re‐FlashingYourCDM‐570A/570ALSatelliteModem2FLG‐CDM570ARevision1

II. GettingStarted:PreparefortheFirmwareDownload

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IfyouhavealreadycompletedthisprocedureusingCEFDdocument“Re‐FlashingYour

ComtechEFDataProduct”(CEFDP/NFLG‐FLASHINTRO_rx.pdf,where‘x’isthedocument

revisionnumber),continuetoSectionIII.DownloadingandExtractingtheFirmwareUpdate.

1) First,identifytheCDM‐570A/Lfirmware(number/revisionletter/versionnumber)andtheassigned

EthernetTrafficIPAddress.

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User‐supplieditemsneeded:

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AMicrosoftWindows‐basedPC,equippedwithavailableserialandEthernetports;acompatible

Webbrowser(e.g.,InternetExplorer);andaterminalemulatorprogram(e.g.,TeraTermor

HyperTerminal).

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A9‐pinserialcableandastandardCAT5EthernetcabletoconnecttheCDM‐570A/LtotheUserPC.

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A. Usethe9‐pinserialcabletoconnecttheCDM‐570A/L

‘RemoteControl’porttoaserialportontheUserPC.

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UseanEthernethub,switch,oradirectCAT5Ethernet

cableconnectiontoconnecttheUserPCtotheCDM‐

570A/L‘M&C100’10/100Ethernetport(forunits

withouttheoptionalIPPacketProcessor)orthe‘Traffic

100’10/100Ethernetport(forunitsequippedwiththe

optionalIPPacketProcessor).

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B. OnthePC–Opentheterminalemulatorprogram.

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RefertoyourterminalemulatorprogramHELPfeatureoruserguide

foroperatingandconfigurationinstructions.

Configuretheutilityprogramserialportcommunicationandterminaldisplayoperation:

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38400 bps (Baud Rate) 8 Data Bits 1 Stop Bit

Parity=NO Port Flow Control=NONE Display New line Rx/Tx: CR

Local Echo=ON

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C. OntheCDM‐570A/L–Turnon/connectthepowersource.

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(LEFT) Standard CDM-570A/L AC Unit

(RIGHT) Optional CDM-570A/L -48V DC Unit

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D. IdentifythefirmwareinformationandEthernetTraffic(M&C)IPAddressusingoneofthe

followingmethods:

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Re‐FlashingYourCDM‐570A/570ALSatelliteModem3FLG‐CDM570ARevision1

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Chapter6.FRONTPANELOPERATION

Chapter7.5HTTP(WebServer)INTERFACE

Chapter8.SERIAL‐BASEDREMOTEPRODUCTMANAGEMENT

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UsingtheCDM‐570A/LFrontPanelmenus:

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BaseModemFirmwareInfo–UsetheSELECT:UTILFirmwareInfoImage#1or

Image#2Bulkmenubranches,asshowninthisexample:

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Bulk#1: MM/DD/YY

FW-0020683* #.#.#

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IPPacketProcessorFirmwareInfo–UsetheSELECT:UTILFirmwareInfoPaP

menubranches,asshowninthisexample:

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PaP: MM/DD/YY

FW-0020781* #.#.#

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EthernetIPAddress–UsetheCONFIG:RemEthernetAddressmenubranch,as

showninthisexample:

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Ether IP Address/Range:

192.168.001.011/24 ◄►,▲▼

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UsingtheCDM‐570AHTTPInterface(viatheUserPCWebBrowser–thisassumesthatyou

havealreadynotedtheTraffic/ManagementIPAddress,whichwaspreviouslyrequiredto

opentheCDM‐570AHTTPInterface):

BaseModemFirmwareInfo–Usethe‘Admin|Firmware|Modem’page,asshowninthis

example:

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IPPacketProcessorFirmwareInfo–Usethe‘Admin|Firmware|PacketProcessor’page,

asshowninthisexample:

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Re‐FlashingYourCDM‐570A/570ALSatelliteModem4FLG‐CDM570ARevision1

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EthernetIPAddress–Usethe‘Configuration|LAN’pagetoviewtheIPAddress/Mask,as

showninthisexample:

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UsingtheCDM‐570A/LSerialRemoteInterface(viatheUserPC/terminalemulator

program):

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FirmwareInfo–Usethe<0/SWR?(condensed)or<0/FRW?(detailed)remotequery.

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EthernetTrafficIPAddress–Usethe<0/IPA?remotequery.

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2) Next,createatemporaryfolder(subdirectory)ontheUserPCforthefirmwarearchivedownload.

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Driveletter“c:”isusedintheseexamples.Anyvalid,writabledrivelettercanbe

used.

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Typicalforalltasks:Typethecommandwithoutquotes,andthenpressEnterto

execute.

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ThereareseveralwaystocreateatemporaryfolderonaWindows‐basedPC:

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A. UsetheWindowsDesktoptocreateandrenamethetemporaryfolder.

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Right‐clickanywhereonthedesktoptoopenthepopupsubmenu,andthenselectNew>

Foldertocreateatemporaryfolderonthedesktop.

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Right‐clickonthenewfolderandthenselect“Rename”fromthepopupsubmenu.Rename

thisfolderto"temp"orsomeotherconvenient,unusedname.

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Re‐FlashingYourCDM‐570A/570ALSatelliteModem5FLG‐CDM570ARevision1

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B. UseWindowsExplorertocreateandrenamethetemporaryfolder.

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SelectFile>New>Foldertocreateatemporaryfolder.Thiscreatesthenewfolderinthe

activefolder.

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Right‐clickthe“NewFolder”foldername,andthenrenamethisfolderto"temp"orsome

otherconvenient,unusedname:

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C. Usethe‘Run’and‘Browse’windowstocreateandrenamethetemporaryfolder.

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Select[Start]ontheWindowstaskbar,andthenclicktheRun...icon.Thisopensthe‘Run’

window.

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Click[Browse]inthe‘Run’window.Thisopensthe’Browse’window.

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ClicktheCreateNewFoldericoninthe‘Browse’window.Thiscreatesthenewfolder.

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Right‐clickthe“NewFolder”foldername,andthenrenamethisfolderto“temp”orsome

otherconvenient,unusedname:

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D. UseWindowsCommand‐linetocreatethetemporaryfolder.

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First,click[Start]ontheWindowstaskbar,andthenclicktheRun...icon(or,dependingon

WindowsOSversionspriortoWindows95,clicktheMS‐DOSPrompticonfromtheMain

Menu).



Next,openaCommand‐linewindow…

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Re‐FlashingYourCDM‐570A/570ALSatelliteModem6FLG‐CDM570ARevision1

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oForWindows95orWindows98,type“command”(or,foranyWindowsOSversions

laterthanWindows98,type“cmd”or“command”):



oAlternately,from[Start],selectAllPrograms>Accessories>CommandPrompt.

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oFinally,fromtheCommand‐lineprompt(c:\>),type“mkdirtemp”or“mdtemp”(mkdir

andmdstandformakedirectory),andthenclick[OK]:



Thereshouldnowbea"temp"foldercreatedandavailableforplacementofthe

firmwarefiledownload.



Re‐FlashingYourCDM‐570A/570ALSatelliteModem7FLG‐CDM570ARevision1

III. DownloadandExtracttheFirmwareUpdate



IfyouhavealreadycompletedthisprocedureusingCEFDdocument“Re‐FlashingYour

ComtechEFDataProduct”(CEFDP/NFLG‐FLASHINTRO_rx.pdf,where‘x’isthedocument

revisionnumber),continuetoSectionIV.PerformingtheEthernetFTPUploadProcedure.

1) First,downloadthefirmwareupdatefilefromtheComtechEFDataWebsite:



A. Goonlinetowww.comtechefdata.com.



B. OntheMainpage–underSupportInformationortheSupporttab,selecttheSoftware

Downloadshyperlink.



C. OntheSoftwareDownloadspage–clickDownloadFlashandSoftwareUpdateFiles.



D. OntheFlash&SoftwareUpdateFilespage–selectthe(SelectaProductLine)Satellite

Modemshyperlink.

E. OntheSatelliteModemsproductpage–selecttheCDM‐570A&CDM‐570ALproducts

hyperlink.



F. SelecttheappropriatefirmwarearchiveEXEorZIPfiledownloadhyperlink.



G. Downloadthearchivefiletothetemporaryfolder.



OncetheEXEorZIPhyperlinkisselected,the‘FileDownload’windowopensandprompts

selectionof[Open]or[Save]:



oClick[Open]toturnoverfileextractiontotheuser‐suppliedutilityprogram.Besureto

extractthefirmwarefilestothe“temp”foldercreatedearlier.



oClick[Save]toopenthe‘SaveAs’window.Besuretoselectand[Save]thearchive*.exe

or*.zipfiletothe“temp”foldercreatedearlier.



oOtherwise,click[Cancel]toquitandexitthefiledownloadprocess.



2) Next,extractthefirmwarefilesfromthearchivefile.

(IfnotalreadydonewithFileDownload>[Open])Extractthefirmwarefilesfromthe

downloaded*.exeor*.ziparchivefilewiththeuser‐suppliedutilityprogram:



oDouble‐clickonthearchivefilename,andthenfollowthepromptsprovidedbythe

user‐suppliedutilityprogram.Extract,ataminimum,twofiles:



Re‐FlashingYourCDM‐570A/570ALSatelliteModem8FLG‐CDM570ARevision1

FortheBaseModemfirmwareupdate(where‘*’istherevisionletterand‘#.#.#’isthe

firmwareversionnumber):



FW‐0020683*_#.#.#.bin–theFirmwareBulkimagefile,and



CDM‐570A_FW‐0020683*_ReleaseNotes_v#.#.#.pdf–theFirmwareReleaseNotes

PDFfile.



FortheIPPacketProcessorfirmwareupdate(where‘*’istherevisionletterand‘#_#_#’

isthefirmwareversionnumber):



Without3XDES–FW‐0020781*_CDM‐570A_PaP_#_#_#.bin



–or–



With3XDES–FW‐TBDx.bin



–and–



CDM‐570A_PaP_Release_Notes_v#.#.#.pdf(oravariationofthisfilename,where‘*’is

therevisionletterand‘#.#.#’isthefirmwareversion).



3) Confirmavailabilityofthefirmwarefilesinthetemporaryfolder.Thereareseveralwaysyoumay

viewthecontentsofthetemporaryfolderonaWindows‐basedPC:



A. FromtheWindowsDesktop:



Double‐left‐clickthe“temp”foldersavedtotheWindowsDesktop.



UseWindowsExplorertolocate,andthendouble‐left‐clickthe“temp”folder.



UsetheBrowsewindow([Start]>...Run>[Browse])tolocate,andthendouble‐clickthe

“c:\temp”folder.



B. UsingCommand‐line:



Type“cdc:\temp”attheCommand‐lineprompttochangetothetemporarydirectory

createdearlierusingCommand‐line.



Type“dir”tolistthefilesextractedtothetemporarydirectoryfromthedownloadedarchive

file.



Thefirmwarefileshavebeensuccessfullydownloadedandarenowavailablefortransferto

theCDM‐570A/L.



Re‐FlashingYourCDM‐570A/570ALSatelliteModem9FLG‐CDM570ARevision1

IV. PerformtheEthernetFTPUploadProcedure



1) Youmayproceedwiththefirmwareupdateprocedureundertheassumptionsthat:



YourCDM‐570A/Lisconnectedtoauser‐supplied,Windows‐basedPC,and:



oYourPCserialportisconnectedtotheCDM‐570A/L“RemoteControl”port

withastandarduserserialcable.



oYourPCEthernetportisconnectedtotheCDM‐570A/LIPPacketProcessor

“Traffic100”Ethernetportwithauser‐suppliedhub,switch,ordirectEthernet

cableconnection.



oYourPCisrunningaterminalemulationprogram(foroperationoftheCDM‐

570A/L’sSerialInterface)andacompatibleWebbrowser(foroperationofthe

CDM‐570AHTTPInterface).



YourCDM‐570A/LfirmwareandEthernetTraffic/ManagementIPAddresshasbeen

notedusingeithertheCDM‐570A/L’sSerialInterfaceortheCDM‐570AHTTP

Interface‘Admin|Firmware|BaseModem’/‘Admin|Firmware|Packet

Processor’and‘Configuration|LAN’pages,respectively.



Thelatestfirmwarefileshavebeendownloadedorotherwisereceivedfrom

ComtechEFDataandareavailableontheUserPCinanaccessibletemporary

folder.



2) Modemredundancyfeaturesmustbedisabledpriortoupdate.



3) WhenupdatingfirmwareonmodemsequippedwiththeIPPacketProcessor,you

mustuploadboththeBaseModemandIPPacketProcessorfirmwarefiles,andselect

thefirmwareslotspriortorebootingthemodem.



BeforeyoucantransferthefirmwarefilesfromtheUserPCtotheCDM‐570A/L,youmustfirstuse

Command‐lineto“ping”themodemtoconfirmproperconnectionandcommunicationbetweenthe

UserPCandthemodem:



Type“pingxxx.xxx.xxx.xxx”attheCommand‐lineprompt(where‘xxx.xxx.xxx.xxx’istheunit

EthernetTraffic/ManagementIPAddress).Theresponseshouldconfirmwhethertheunitisproperly

connectedandcommunicating.



YoumayproceedonceyouhaveverifiedUserPC‐to‐Modemcommunications.



1) UseCommand‐linetotransfer(FTP)thefilesfromtheUserPCtotheCDM‐570A/L:



A. Type"ftpxxx.xxx.xxx.xxx"(where‘xxx.xxx.xxx.xxx’istheCDM‐570A/LEthernet

Traffic/ManagementIPAddress).



B. TheAdminUserNameandPasswordwhenprompted.ThedefaultUserNameandPasswordis

“comtech”.



Re‐FlashingYourCDM‐570A/570ALSatelliteModem10FLG‐CDM570ARevision1

C. Type“bin”tosetthebinarytransfermode.



D. Type“prompt”andthen“hash”tofacilitatethefileupload.



TobeginthefiletransfertransferfileFW‐0020683*_#.#.#.bin(where‘*’istherevision

letterand‘#.#.#’istheversionnumber):



oIftheIPPacketProcessorisnotinstalledorisinstalledbutinactive:



Type"putFW‐0020683*_#.#.#.bina:\bulk.bin:"tobeginthefiletransfers–the

destination“a:\bulk.bin”mustbealllowercase.



oIftheIPPacketProcessorisinstalledandactive:



Type“putFW‐0020683*_#.#.#.bin”(makesureyoudonottypethedestination

“a:\bulk.bin”aswasdoneforthepreviousuploadoption).



Foreitheroption,itwilltakeseveralminutestotransferthefileandupdatethefirmwareimage.



E. Oncethefiletransfers,Command‐linedisplaystheuploadresult,similarto:



ftp: XXXXXXX bytes sent in XX.XXSeconds XXX.XXXKbytes/sec.



Intheeventyoureceivethe“Connectionclosedbyremotehost.”message,

waitanotherminutebeforecontinuing.Thefirmwareuploadsometimes

takeslongerthantheFTPclientallows.

F. OncetheFTPuploadiscomplete,astheupgradeprocesscontinues,themodemfrontpanel

displays:



UPGRADING FIRMWARE

Please Wait...



Theprocesssequencesthroughseveralblocks–thiswilltakeseveralminutes.Oncetheupdate

processiscomplete,themodemreturnsyoutothepreviouslyactivemenuscreen.



G. Type"bye"toterminatetheFTPsession,andthenclosetheCommand‐linewindow.



2) Usethemodemfrontpanelmenus,theCDM‐570AHTTPInterface‘Admin|Firmware|Modem’

page,orissuetheSerialRemoteInterface<0/SWR?or<0/FRW?query,asshownpreviously,to

verifythatthePC‐to‐ModemFTPfiletransferwassuccessful.



IfyouareaBaseModemuser,theCDM‐570A/Lisnowoperatingwithitslatestfirmware

andyoumayskiptoStep6.However,ifyouarerunningaCDM‐570A/Lwiththeoptional

IPPacketProcessorinstalled,doNOTrebootatthistime–onceyouhaveuploadedthe

BaseModemfirmwareyoumustproceedtothenextstep(Step3)touploadtheIP

PacketProcessorfirmware.



3) BeforeyoucanuploadtheIPPacketProcessorfirmware,youmustfirstspecifiywhichfirmwareslot

willreceivethefirmwareupdatefiletransfer.



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