Comtrol DeviceMaster Primo Manual

DeviceMaster Primo Hardware Installation 1
DeviceMaster®Primo
Hardware Installation
Use this document to initially configure the DeviceMaster Primo hardware. It also
discusses all hardware related information.
Red, underscored items are links to URLs. Blue, underscored items are links
within this document or to another document on the media (CD or web site).
Note: If you copy this document from the ftp/Web or CD and do not use the
procedure discussed on the CD, you will get an error message when selecting
hyperlinks outside of this document.
Product Overview
The DeviceMaster Primo provides a data communication solution for connecting
Windows and Unix/Linux hosts to asynchronous serial devices over a TCP/IP
based Ethernet network. You may connect your Windows NT/98/ME/2000/XP host
to a native RS-232/422/485 serial port, or your PC-based Unix/Linux host to a
fixed tty port, through a TCP/IP Ethernet connection.
With one asynchronous serial port connection on one end, and a 10/100 Mbps
Ethernet connection on the other, the DeviceMaster Primo allows any device that
primarily supports the asynchronous communications protocol to attach to a
network. The DeviceMaster Primo works like an add-on single-port serial board to
your PC server, but with one major advantage — the TCP/IP network. Since the
host communicates with the COM port on the DeviceMaster Primo over a TCP/IP
network, you are able to control your asynchronous serial device from virtually
any location.
Although it connects through the virtual link of the Ethernet network, the port on
the DeviceMaster Primo is recognized as a real COM port by Windows or a fixed
tty port by Unix/Linux. the DeviceMaster Primo provides both the basic transmit/
receive data functions, as well as RTS, CTS, DTR, DSR, and DCD control signals.
Locating the Drivers You can use the following links to locate the appropriate driver for your host PC
system.
•Windows XP — ftp://ftp.comtrol.com/Dev_Mstr/Primo/Drivers/WinXP/
•Windows 2000 — ftp://ftp.comtrol.com/Dev_Mstr/Primo/Drivers/Win2000/
•Windows NT — ftp://ftp.comtrol.com/Dev_Mstr/Primo/Drivers/WinNT/
•Windows 98/Me — ftp://ftp.comtrol.com/Dev_Mstr/Primo/Drivers/Win98/
•Linux — ftp://ftp.comtrol.com/Dev_Mstr/Primo/Drivers/Linux/
Locating Other
Installation
Documents
You may need one of these DeviceMaster Primo documents to install the driver in
the host PC. You can use the links below to locate the appropriate driver
installation document.
•Windows XP or ftp://ftp.comtrol.com/Dev_Mstr/Primo/Drivers/WinXP/
SW_Doc/p1pwinxp.pdf
•Windows 2000 or ftp://ftp.comtrol.com/Dev_Mstr/Primo/Drivers/Win2000/
SW_Doc/p1pwin2k.pdf

DeviceMaster Primo Hardware Installation 2
Initial Configuration Procedures
•Windows NT or ftp://ftp.comtrol.com/Dev_Mstr/Primo/Drivers/WinNT/
SW_Doc/p1pwinnt.pdf
•Windows 98/Me or ftp://ftp.comtrol.com/Dev_Mstr/Primo/Drivers/Win98/
SW_Doc/p1pwin9x.pdf
•Using Pair Connect and Raw Connect or ftp://ftp.comtrol.com/Dev_Mstr/
Primo/Raw_Pair/raw_pair.pdf
Initial Configuration Procedures
If the DeviceMaster Primo has not been configured for your site, you must first
configure the IP address. IP configuration can be done using one of these methods.
•Telnet session
•Serial console mode
•Custom Mode (DeviceMaster Manager), which is automatically installed
when installing one of the Windows device drivers. See Locating Other
Installation Documents on Page 1 to locate the appropriate document.
Telnet Method Use the following procedure to configure the Primo using a telnet session. The
default IP address for the DeviceMaster Primo is 192.168.127.254.
1. Connect the cross-over Ethernet cable supplied with
the Primo between the 10/100 Base-T jack and the
host PC NIC.
Note: You may need to temporarily change the IP
address on the host PC so that they are on the
same subnet.
2. Set DIP switch SW1 to OFF (down) to establish a
Telnet connection.
3. Plug the power adapter DC plug into the jack
labeled DC-IN.
4. Plug the power adapter into an electrical outlet.
Note: There is no on/off switch. The Primo
automatically turns on when plugged into the
outlet. The PWR LED on the Primo top panel will glow to indicate that it
is receiving power and the Link LED will light when the Primo is
properly connected to a live Ethernet device or network. Orange
indicates a 10 Mbps Ethernet connection and green indicates a 100
Mbps Ethernet connection.
5. Start a Telnet session for either
Microsoft Windows or Unix. The
following illustrates telnet in Windows
NT.
a. On the Windows toolbar, select the
Start button, then select Run.

DeviceMaster Primo Hardware Installation 3
Telnet Method
b. Type telnet 192.168.127.254 (use your IP address if it is different from the
default) in the Open box, and then select OK.
c. Type 1to select ansi/vt100 for Console terminal type, and then press the
Enter key.
d. If you are prompted for the Console
password, type the password and then
press the Enter key. A connection
between your computer and
DeviceMaster should now be
established, and the DeviceMaster
utility program will automatically
start running.
Note: To ensure proper operation, on
the Terminal menu, select Preferences, and then make sure the VT100
Arrows option is selected.
e. Use the keyboard arrow keys to select [serverConfig], and then press the
Enter key. The next telnet window appears.
f. Use the keyboard arrow keys to position the cursor over the first digit of
the IP address. Type the correct IP address, and then press the Enter key
to accept this value.
g. Press the ESC key to return to main menu, and then select Restart and
press the Enter key to activate the change.
6. Optionally remove the Ethernet cross-over cable from the PC host NIC and
the Primo. Connect a standard Ethernet cable between the Primo Ethernet
port and an Ethernet hub.

DeviceMaster Primo Hardware Installation 4
Serial Console Method
7. Set the DIP switch for your serial device using the following table:
8. Connect the appropriate serial cable between the DB9 serial port on the Primo
and your serial device. See The Serial Connector and Building Cables on Page
8, if you need to build a cable.
9. Install a device driver on your PC host if you want to use the serial port as a
COM or tty port. See Locating the Drivers and Locating Other Installation
Documents on Page 1 to continue the installation.
To use pair-connect or raw-connect (socket mode), see ftp://ftp.comtrol.com/
Dev_Mstr/Primo/Raw_Pair/raw_pair.pdf.
Serial Console
Method
Use the following information to configure the Primo using a serial connection.
1. Connect a null-modem cable between the serial port
on the Primo and a PC COM port. See The Serial
Connector and Building Cables on Page 8, if you
need to build a cable.
2. Set SW1 to ON (up), SW2 or SW3 can be set to any
position.
3. Plug the power adapter DC plug into the jack
labeled DC-IN.
4. Plug the power adapter into an electrical outlet.
Note: There is no on/off switch. The Primo
automatically turns on when plugged into the
outlet. The PWR LED on the Primo top panel
will glow to indicate that it is receiving
power.
5. Start a terminal emulator such as the latest version of HyperTerminal for
Windows or Minicom for Linux. The following procedure uses HyperTerminal
in Windows NT.
a. On the Window’s desktop toolbar, select the Start button, then point to
Programs, then Accessories, then Communications, then Hyperterminal, then
select a HyperTerminal session. The HyperTerminal window appears.
Note: Some versions of HyperTerminal may or may not support every
keystroke.
b. On the File menu, select New
Connection. The Connection
Description dialog box appears.
c. In the Name box, type the desired
name and select an icon from the
Icon list.
SW1 SW2 SW3 Interface Mode
OFF OFF OFF RS-232 Data Comm
OFF ON RS-422
ON OFF RS-485 by RTS (Ready to Send)
ON ON RS-485 by ADDC (Automatic Data Detection

DeviceMaster Primo Hardware Installation 5
Serial Console Method
d. Select the OK button. The Connect To dialog box appears.
e. From the Connect using drop-down list box, select the COM port that you
are using. Select the OK button. The Properties dialog box appears.
f. Select the following parameters:
g. Select the OK button. The HyperTerminal main window appears.
h. At the Console terminal type command line, type 1for ansi/vt100
parameter.
i. Press the Enter key. HyperTerminal displays a configuration menu.
* Bits per second: 19200
* Data bits: 8
* Parity: None
* Stop bits: 1
* Flow Control: None

DeviceMaster Primo Hardware Installation 6
Serial Console Method
j. Select [serverConfig] from the menu.
k. Press the Enter key. Hyperterminal displays various parameters that are
required to configure the DeviceMaster Primo. The parameters are
enclosed in square brackets.
l. If you want to set the IP address of the server, use the keyboard arrow
keys to position the cursor over the first digit of the IP address. Type in the
correct IP address and then press the Enter key to accept this value. Press
the ESC key to return to the main menu. HyperTerminal displays the
previous main menu.
m. Using the arrow keys, select Restart from the menu.
6. Set the DIP switch for your serial device using the following table:
7. Disconnect the null-modem cable from the PC COM port.
8. Connect the appropriate serial cable between the DB9 serial port on the Primo
and your serial device. See Building RS-232 Straight-Through Cables on Page
9, if you need to build a cable.
SW1 SW2 SW3 Interface Mode
OFF OFF OFF RS-232 Data Comm
OFF ON RS-422
ON OFF RS-485 by RTS (Ready to Send)
ON ON RS-485 by ADDC (Automatic Data Detection

DeviceMaster Primo Hardware Installation 7
Connecting a Previously Configured Primo
9. Install a device driver on your PC host if you want to use the serial port as a
COM or tty port. See Locating the Drivers and Locating Other Installation
Documents on Page 1 to continue the installation.
To use pair-connect or raw-connect (socket mode), see ftp://ftp.comtrol.com/
Dev_Mstr/Primo/Raw_Pair/raw_pair.pdf.
Connecting a Previously Configured Primo
Use the following procedures to connect a previously configured DeviceMaster
Primo; that is, the IP has been configured for your network.
1. Connect the appropriate serial cable between the Primo and the serial device.
See The Serial Connector and Building Cables on Page 8, if you need to build a
cable.
2. Plug the power adapter DC plug into the jack
labeled DC-IN.
3. Plug the power adapter into an electrical outlet.
Note: There is no on/off switch. The Primo
automatically turns on when plugged into the
outlet. The PWR LED on the Primo top panel
will glow to indicate that it is receiving
power.
4. Connect a straight-through Ethernet cable between
the 10/100 Base-T jack and the network hub.
Note: The Link LED will light when the Primo is
properly connected to a live Ethernet device
or network. Orange indicates a 10 Mbps
Ethernet connection and green indicates a 100 Mbps Ethernet
connection.
5. Set the DIP switch, using the following table to set the interface mode:
Note: After changing the setting of SW1, you must wait a few seconds for the
green Ready LED to turn off and on, indicating that the function of the
serial port has been changed.
Replacing Hardware
Follow this procedure, to replace a DeviceMaster Primo with another
DeviceMaster Primo in an existing configuration.
1. Disconnect the power from the Primo to be removed from service.
2. Remove the old unit and attach a new or spare Primo.
3. Connect the new Primo to the network hub or server NIC.
4. Connect the power source to the new Primo.
5. If necessary, change the driver to reflect the MAC or IP address of the new
Primo.
SW1 SW2 SW3 Interface Mode
OFF OFF OFF RS-232 Data Comm
OFF ON RS-422
ON OFF RS-485 by RTS (Ready to Send)
ON ON RS-485 by ADDC (Automatic Data Detection

DeviceMaster Primo Hardware Installation 8
The Serial Connector and Building Cables
6. If necessary, configure any RS-422 or RS-485 ports to match the previous unit.
7. Transfer all cabling from the old Primo to the new Primo.
8. It is not necessary to shut down and restart the server.
The Serial Connector and Building Cables
This subsection provides you with information about the serial port pinout,
building additional loopback plugs, and building several types of serial cables.
DB9 Male Pinouts Use the following illustration and table for DB9 male pinout data.
Building Additional
DB9 Loopback Plugs
Loopback connectors are DB9 female serial port plugs, with pins wired together as
shown, that are used in conjunction with application software to test serial ports.
Note: Comtrol includes the Test Terminal (WCOM32) program on the CD for
Windows 98 and Windows NT drivers. See the on-line help for WCOM32 for
information about using these applications. Linux users can use MiniCom.
Wire the following pins together to replace
a missing RS-232 loopback plug:
• Pins 1 to 4 to 6
•Pins2to3
• Pins 7 to 8 to 9
Pin RS-232 RS-422 RS-485
1 DCD TXDB(-) TXDB/RXDB(-)
2 RXD TXDA(+) TXDA/RXDA(+)
3TXDRXDA(+)
4DTRRXDB(-)
5GND GND
6DSRRTSB(-)
7RTSRTSA(+)
8CTSCTSA(+)
9CTSB(-)
Pin 1 Pin 5
Pin 6 Pin 9
RS-232 Only
(Back View)

DeviceMaster Primo Hardware Installation 9
Building (RS-232) Null-Modem Cables
Building (RS-232)
Null-Modem Cables
Use the following figure if you need to build a null-modem cable. A null-modem
cable is required for connecting DTE devices.
Note: You may want to purchase or build a straight-through cable and purchase a
null-modem adapter.
Building RS-422
Null-Modem Cables
Use the following figure if you need to build an RS-422 null-modem cable. A null-
modem cable is required for connecting DTE devices. Make sure that you use
twisted-pair cable.
Building RS-232
Straight-Through
Cables
Use the following figure if you need to build an RS-232 straight-through cable.
Straight-through cables are used to connect modems and other DCE devices.
TxD
RxD
RTS
CTS
DSR
GND
DCD
DTR
Signal
RxD
TxD
CTS
RTS
DTR
GND
DCD
DSR
Signal
DB9
2
3
8
7
4
5
1
6
Pins
DeviceMaster Primo
RI 9
RI
DB9
3
2
7
8
6
5
1
4
Pins
9
DB25
3
2
4
7
8
6
Pins
20
5
22
Primo
RXDA+
TXDA+
Signal
3
2
Pins
TXDB- 1
RXDB- 4
Data Terminal
DB9
TXDA+
RXDA+
Device
RXDB-
TXDB-
RTSA+
RTSB-
GND
CTSA+
Optional connections for signal ground and
hardware flow control:
7
6
5
8
CTSB- 9
CTSA+
CTSB-
GND
RTSA+
RTSB-
DeviceMaster Primo
DB9
1
2
3
4
5
8
6
7
Pins
DCD
RxD
TxD
DTR
GND
CTS
DSR
RTS
Signal
DB9
1
2
3
4
5
8
6
7
Pins
DCD
RxD
TxD
DTR
GND
CTS
DSR
RTS
Signal
RI 9 9RI
DB25
8
3
2
20
7
5
6
4
Pins
22

DeviceMaster Primo Hardware Installation 10
Hardware Specifications
Hardware Specifications
LED Indicators The top panel on the Primo contains three LED
indicators, which described below.
Reset Button The reset button is located next to the Ethernet RJ45 port on the rear panel. To
reset the Primo, press the button for three seconds to erase the password and reset
the parameters back to the manufacturer’s default values.
DIP Switch This table illustrates the Primo DIP switch settings.
Environmental
Conditions
This table illustrates environmental conditions.
LED
Name LED Function
PWR Red indicates that the power is on.
Link Orange indicates a 10 Mbps Ethernet connection.
Green indicates a 100 Mbps Ethernet connection.
Ready Green indicates the Primo is ready.
SW1 SW2 SW3 Interface Mode
ON --- --- RS-232 Console
OFF OFF OFF RS-232 Data Comm
OFF ON RS-422
ON OFF RS-485 by RTS
ON ON RS-485 by ADDC
Environmental Conditions Value
Operating temperature*:
System off (storage)
System on (operational)
-20 to 85oC
0 to 60oC
Altitude 0 to 10,000 feet
Heat output 16.4 BTUs/Hr
Humidity (non-condensing):
System on (operational)
System off (storage)
8% to 80%
20% to 80%
*If this product is stacked, the environmental air flow must
insure that the Ambient Operating Temperature does NOT
exceed these limits.

DeviceMaster Primo Hardware Installation 11
Electromagnetic Compliances
Electromagnetic
Compliances
This table illustrates electromagnetic compliances for the Primo.
Other Specification
Information
This table provides other data that you may require about the Primo.
Electromagnetic Compliances Status
EMC: (conforms to the following standards)
FCC Class B
EN55022: 1994 class B
EN61000-3-2: 1995 class B
EN61000-3-3: 1995
EN55082-1: 1997
EN61000-4-2: 1995
Contact Discharge 4kV, Air Discharge 8kV
EN61000-4-3: 1995
EN61000-4-4: 1995
AC/DC Power supply 1kV, Data/Signal lines 5kV
EN61000-4-5: 1995
AC/DC Line to Line 1kV, AC/DC Line to Earth 2kV
EN61000-4-6: 1995
EN61000-4-8: 1993
3A/m at 50Hz
EN61000-4-11: 1994
Yes
Safety:
EN60950
UL/CUL, TUV
Yes
Yes
Topic Specification
External power supply adapter (if
provided):
Input line frequency
Input line voltage
Output voltage
Output current
Note: Any power source that
meets the output voltage
and current requirements
can be used.
See illustration at left.
60 Hz
100 - 120VAC
12 VDC
400 mA (minimum)
Processor type x186 or equivalent
Memory 512 KB
Baud rate/port range 50 bps - 230 Kbps
Ethernet host interface
(upstream and downstream) 10/100Base-T (10/100 Mbps - RJ45)
Serial interface RS-232, RS-422, and RS-485,
Dip Switch Selectable
Network protocols TCP, UDP, ICMP, Telnet, IP,
RTelnet, DHCP
Configuration:
Data bits
Parity
Stop bits
7 or 8
Odd, Even, None
1 or 2 (with parity setting of None)
SNMP support Monitoring only.
Power Connector
-+VDC

DeviceMaster Primo Hardware Installation 12
Notices
Notices
This equipment generates, uses, and can radiate radio frequency energy, and if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try and
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Important Safety
Information
To avoid contact with electrical current:
• Never install electrical wiring during an electrical storm.
• Never install the power plug in wet locations.
• Use a screwdriver and other tools with insulated handles.
Technical Support
If you need technical support, contact Comtrol using one of the following methods.
Trademark Notices
Comtrol is a trademark of Comtrol Corporation. DeviceMaster is a registered
trademark of Comtrol Corporation. Windows, MS-DOS, and Microsoft are
registered trademarks of Microsoft Corporation. Other product names mentioned
herein may be trademarks and/or registered trademarks of their respective
owners.
Fifth Edition, October 15, 2003 2:36 pm
Copyright © 2001 - 2003. Comtrol Corporation.
All Rights Reserved.
Comtrol Corporation makes no representations or warranties with regard to the
contents of this document or to the suitability of the Comtrol product for any
particular purpose. Specifications subject to change without notice. Some software
or features may not be available at the time of publication. Contact your reseller
for current product information.
Warning
Contact Method Corporate
Headquarters Comtrol Europe
FAQs http://forum.comtrol.com/
Downloads http://support.comtrol.com/download.asp
E-mail [email protected] support@comtrol.co.uk
Web site http://www.comtrol.com http://www.comtrol.co.uk
Fax (763) 494-4199 +44 (0) 1 869-323-211
Phone (763) 494-4100 +44 (0) 1 869-323-220
FTP site ftp://ftp.comtrol.com
Document Number: 2000212 Rev. E
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